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Compare Infinity Call Tracking and ResponseTap 
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Fathom
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Inbound Call Tracking
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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (42.2% of reviews)
Entry-Level Pricing
£199.00
No pricing available
Infinity Call Tracking
Star Rating
(153)4.6 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
£199.00
Browse all 3 pricing plansResponseTap
Star Rating
(89)4.5 out of 5
Market Segments
Small-Business (42.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ResponseTapSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ResponseTap excels in Lead Qualification with a score of 9.5, indicating that it effectively helps businesses identify high-quality leads, while Infinity Call Tracking also performs well but slightly lower in this area.
- Reviewers mention that Infinity Call Tracking offers superior Call Analytics, particularly in Call Data and Call Recording, scoring 9.3 and 9.0 respectively, which users find essential for detailed performance insights.
- G2 users highlight that ResponseTap's Dynamic Number Insertion feature is highly rated at 9.0, making it easier for businesses to track the effectiveness of their marketing campaigns, whereas Infinity Call Tracking shines with a slightly higher score of 9.3 in the same category.
- Users on G2 indicate that Infinity Call Tracking has a better overall Quality of Support, scoring 9.6 compared to ResponseTap's 9.2, suggesting that users feel more supported when issues arise.
- Reviewers say that ResponseTap's Machine Learning capabilities are rated lower at 7.7, which may limit its effectiveness in automating insights from call data, while Infinity Call Tracking does not have a specific score for this feature but is noted for its robust analytics.
- Users report that both products have strong Phone Number Management features, but Infinity Call Tracking slightly edges out with a score of 9.2 for Local Phone Numbers, compared to ResponseTap's 9.1, indicating a slight preference for Infinity in this area.
Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£199.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
ResponseTap
No pricing availableFree Trial
Infinity Call Tracking
No trial information availableResponseTap
No trial information availableRatings
Meets Requirements
8.9
120
9.1
71
Ease of Use
8.6
122
8.5
71
Ease of Setup
8.4
72
8.1
48
Ease of Admin
8.6
69
8.0
50
Quality of Support
9.4
119
9.2
70
Has the product been a good partner in doing business?
9.3
68
9.1
50
Product Direction (% positive)
9.0
115
9.3
70
Features by Category
Call Analytics
9.3
20
Not enough data
7.7
16
Not enough data
8.5
19
Not enough data
8.1
18
Not enough data
Agent Performance Management
8.2
15
Not enough data
8.5
16
Not enough data
7.7
14
Not enough data
Generative AI
8.3
12
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Phone Number Management
9.0
80
9.1
42
8.7
61
9.2
31
8.2
59
9.3
29
Tracking
8.9
83
8.6
45
9.2
84
9.0
46
8.8
79
8.9
43
Analytics
9.1
83
8.8
50
9.0
61
8.7
31
8.6
73
8.9
38
7.7
46
Not enough data
Call Routing
8.4
53
8.0
22
7.8
41
8.6
11
8.2
48
8.8
10
Administration
8.1
48
Not enough data
9.1
63
Not enough data
9.1
71
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infinity Call Tracking and ResponseTap are categorized as Inbound Call Tracking
Unique Categories
Infinity Call Tracking is categorized as Conversation Intelligence and Speech Analytics
ResponseTap has no unique categories
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ResponseTap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.4%
Marketing and Advertising
9.9%
Construction
7.7%
Automotive
7.7%
Hospital & Health Care
7.0%
Other
54.2%
Marketing and Advertising
28.9%
Real Estate
7.2%
Automotive
7.2%
Leisure, Travel & Tourism
6.0%
Education Management
6.0%
Other
44.6%
Most Helpful Reviews
Infinity Call Tracking
Most Helpful Favorable Review
Verified User in Information Services
Receive detailed answers to queries, prompt response.
Most Helpful Critical Review
Verified User in Real Estate
The tracking software was running for years, as it was taken over from ResponseTap. but we received no transition call or support introducing us to the new company. The dashboard was not easy to use without support and it was hard to make contact with them.
ResponseTap
Most Helpful Favorable Review
Gavin B.
Verified User in Online Media
I like the fact I can run a PPC campaign for a business that sells online (caravan holidays), but tends to require a phone conversation too discuss specific requirements, before bookings are made. Proving the 'true' number of sales and their associated...
Most Helpful Critical Review
Verified User in Leisure, Travel & Tourism
Now the customer number is shown as 'withheld' we cannot see if its the same person calling or not
Verified User in Information Services
Receive detailed answers to queries, prompt response.
Gavin B.
Verified User in Online Media
I like the fact I can run a PPC campaign for a business that sells online (caravan holidays), but tends to require a phone conversation too discuss specific requirements, before bookings are made. Proving the 'true' number of sales and their associated...
Verified User in Real Estate
The tracking software was running for years, as it was taken over from ResponseTap. but we received no transition call or support introducing us to the new company. The dashboard was not easy to use without support and it was hard to make contact with them.
Verified User in Leisure, Travel & Tourism
Now the customer number is shown as 'withheld' we cannot see if its the same person calling or not
Discussions
Infinity Call Tracking has no discussions with answers
ResponseTap has no discussions with answers
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