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At a Glance
Market Segments
Enterprise (58.2% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Jira
Star Rating
(6,961)4.3 out of 5
Market Segments
Enterprise (58.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansTrello
Star Rating
(13,807)4.4 out of 5
Market Segments
Small-Business (64.3% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Trello excels in ease of use with a score of 9.0 compared to Jira's 8.0. Reviewers mention that Trello's intuitive drag-and-drop interface makes task management straightforward, while Jira's complexity can be overwhelming for new users.
- Reviewers mention that Trello's setup process is notably easier, scoring 9.1 against Jira's 7.7. Users on G2 highlight that Trello allows for quick onboarding, whereas Jira often requires more time to configure due to its extensive features.
- Users say that Trello shines in task prioritization with a score of 9.0, while Jira scores 8.9. Reviewers appreciate Trello's visual boards that make it easy to see task priorities at a glance, whereas Jira's issue tracking can sometimes complicate prioritization.
- G2 users report that Trello's support quality is rated at 8.5, slightly higher than Jira's 8.3. Users mention that Trello's customer service is responsive and helpful, while Jira's support can be slower to respond, especially during peak times.
- Reviewers mention that both products score equally in meeting requirements at 8.8, but users on G2 note that Trello is more suited for small businesses, while Jira is favored by mid-market companies for its robust issue tracking capabilities.
- Users report that Trello's recurring tasks feature scores 8.7, compared to Jira's 8.4. Reviewers appreciate how Trello simplifies the management of repetitive tasks, while Jira's approach can be less user-friendly for this specific functionality.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Trello
Free
$0.00
For individuals or teams looking to organize anything.
- Unlimited cards
- Unlimited members
- Up to 10 boards per Workspace
Free Trial
Jira
Free Trial is available
Trello
Free Trial is available
Ratings
Meets Requirements
8.9
5,739
8.8
11,786
Ease of Use
8.1
5,797
9.0
11,832
Ease of Setup
7.8
2,031
9.1
3,211
Ease of Admin
7.6
1,444
8.9
3,040
Quality of Support
8.3
4,448
8.5
7,404
Has the product been a good partner in doing business?
8.5
1,305
8.9
2,454
Product Direction (% positive)
8.4
5,567
8.1
11,429
Features by Category
Tasks
9.2
503
Not enough data
8.9
501
Not enough data
9.0
501
Not enough data
8.7
496
Not enough data
8.4
481
Not enough data
8.1
480
Not enough data
8.4
490
Not enough data
8.3
436
Not enough data
Projects
8.8
485
Not enough data
8.6
471
Not enough data
8.1
449
Not enough data
8.3
457
Not enough data
8.5
466
Not enough data
7.6
401
Not enough data
9.1
425
Not enough data
8.2
459
Not enough data
8.0
399
Not enough data
8.0
406
Not enough data
8.6
443
Not enough data
Resource Management
8.2
441
Not enough data
8.2
446
Not enough data
8.4
445
Not enough data
Project Monitoring
8.3
432
Not enough data
8.3
441
Not enough data
8.6
456
Not enough data
Generative AI
7.2
368
Not enough data
7.4
370
Not enough data
Agentic AI - Project Management
7.1
241
Not enough data
7.4
243
Not enough data
7.6
243
Not enough data
7.4
240
Not enough data
7.4
243
Not enough data
7.3
243
Not enough data
7.7
246
Not enough data
Bug Reporting
8.8
1727
Not enough data
8.7
1688
Not enough data
8.8
1760
Not enough data
Bug Monitoring
8.6
1674
Not enough data
8.9
1773
Not enough data
8.8
1652
Not enough data
Agentic AI - Bug Tracking
7.4
194
Not enough data
7.5
197
Not enough data
7.5
194
Not enough data
Task Creation
Not enough data
9.1
1670
Not enough data
8.9
1675
Not enough data
9.3
1686
Not enough data
8.3
1371
Task Management
Not enough data
8.9
1670
Not enough data
9.1
1694
Not enough data
8.2
1399
Not enough data
8.6
1416
Generative AI
Not enough data
7.0
161
Not enough data
7.1
158
Automation
Not enough data
8.9
325
Not enough data
8.6
334
Not enough data
8.3
299
Administration
Not enough data
8.4
311
Not enough data
8.6
300
Not enough data
9.2
321
Project management
Not enough data
9.2
335
Not enough data
8.4
292
Not enough data
9.0
328
Not enough data
8.6
318
Not enough data
8.7
312
Not enough data
8.2
274
Not enough data
8.7
314
Workload
Not enough data
8.5
297
Not enough data
8.8
316
Not enough data
8.7
300
Not enough data
8.4
277
Communication & Collaboration
Not enough data
8.4
297
Not enough data
8.5
302
Not enough data
9.0
323
Cost Management
Not enough data
8.0
267
Not enough data
8.2
274
Not enough data
8.3
260
Integration
Not enough data
8.2
270
Not enough data
8.2
268
Not enough data
8.0
276
Generative AI
Not enough data
7.0
103
Not enough data
7.2
103
Agentic AI - Work Management
Not enough data
6.9
12
Not enough data
7.0
11
Not enough data
6.5
12
Not enough data
6.3
12
Communication
Not enough data
8.1
889
Not enough data
8.5
1010
Not enough data
8.2
876
Not enough data
8.5
914
Not enough data
8.4
909
Content & Documents
Not enough data
8.7
1117
Not enough data
8.9
1154
Not enough data
8.6
1100
Not enough data
8.3
909
Controls
Not enough data
8.5
1024
Not enough data
8.5
945
Not enough data
8.9
1079
Not enough data
8.6
1009
Not enough data
8.7
913
Project Management
Not enough data
9.2
1204
Not enough data
9.0
1173
Not enough data
9.0
1167
Not enough data
8.7
986
Remote Collaboration
Not enough data
8.9
1085
Not enough data
8.9
1115
Not enough data
8.9
1078
Not enough data
8.3
854
Generative AI
Not enough data
7.0
114
Not enough data
7.2
113
Agentic AI - Project Collaboration
Not enough data
7.1
15
Not enough data
6.8
15
Responses
9.4
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
Automation - AI Agents
7.9
15
Not enough data
8.5
14
Not enough data
8.1
15
Not enough data
9.1
15
Not enough data
8.9
15
Not enough data
Platform
9.1
15
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
Autonomy - AI Agents
8.3
15
Not enough data
8.4
15
Not enough data
8.8
15
Not enough data
8.4
15
Not enough data
Generative AI
8.7
15
Not enough data
8.7
15
Not enough data
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
2586
Not enough data
8.2
2448
Not enough data
8.1
2359
Not enough data
Planning
8.7
3056
Not enough data
8.8
3135
Not enough data
8.8
2867
Not enough data
8.7
2969
Not enough data
8.3
2581
Not enough data
Workflow Management
8.6
2924
Not enough data
8.8
3173
Not enough data
7.8
2190
Not enough data
8.4
2425
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Trello share no categories
Unique Categories
Jira is categorized as Bug Tracking, Product Management, Project Management, and AI Agents For Business Operations
Trello is categorized as Work Management, Project Collaboration, Task Management, and Google Workspace Project Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trello
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
41.4%
Internet
7.4%
Marketing and Advertising
7.2%
Telecommunications
4.0%
Hospital & Health Care
2.9%
Other
37.1%
Information Technology and Services
18.0%
Education Management
6.9%
Internet
5.7%
Non-Profit Organization Management
5.0%
Higher Education
4.6%
Other
59.7%
Most Helpful Reviews
Jira
Most Helpful Favorable Review
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Most Helpful Critical Review
Jerry W. E.
Verified User in Computer Software
Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...
Trello
Most Helpful Favorable Review
Tapan J.
Verified User in Marketing and Advertising
Trello is a task management system that organizes projects around boards. In one glance, you can see what's being worked on, who's working on what, and where something is in a process.The card-based design makes it easy to visually understand your project,...
Most Helpful Critical Review
Kendall R.
Verified User in Computer Software
I cannot stand that you're unable to actually "close out" tickets. All you can do is archive them but never truly mark them as complete.
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Tapan J.
Verified User in Marketing and Advertising
Trello is a task management system that organizes projects around boards. In one glance, you can see what's being worked on, who's working on what, and where something is in a process.The card-based design makes it easy to visually understand your project,...
Jerry W. E.
Verified User in Computer Software
Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...
Kendall R.
Verified User in Computer Software
I cannot stand that you're unable to actually "close out" tickets. All you can do is archive them but never truly mark them as complete.
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
Is Jira free tool?
6 Comments
RC
JIRA is free up to 10 users, 2GB of storage. However, they do offer paid plans for more users and storage if need.Read more
Can I use trello offline?
14 Comments
KS
You can update your status offline but it won't reflect on other person's profile. To let them know you have to be online.Read more
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