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Compare SurveyMonkey and Typeform

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At a Glance
SurveyMonkey
SurveyMonkey
Star Rating
(23,163)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Information
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans
Typeform
Typeform
Star Rating
(918)4.5 out of 5
Market Segments
Small-Business (65.1% of reviews)
Information
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SurveyMonkey excels in its survey builder, scoring a solid 9.0, which allows for a straightforward creation process. In contrast, Typeform also matches this score but is often praised for its user-friendly interface that enhances the overall experience.
  • Reviewers mention that Typeform shines in its question types, scoring 9.1 compared to SurveyMonkey's 8.9. Users appreciate Typeform's diverse options, including interactive elements that engage respondents more effectively.
  • G2 users highlight that SurveyMonkey's ease of use is rated at 9.2, slightly above Typeform's 9.3. However, many reviewers note that Typeform's design and layout make it more visually appealing, which can lead to higher response rates.
  • Users on G2 report that both platforms offer solid support, but SurveyMonkey's quality of support is rated at 8.6, while Typeform's is slightly lower at 8.4. Reviewers appreciate SurveyMonkey's responsive customer service, especially for small businesses.
  • Reviewers mention that while both platforms offer good reporting and analytics, SurveyMonkey scores 8.6 compared to Typeform's 8.4. Users often highlight SurveyMonkey's robust analytics features that provide deeper insights into survey results.
  • Users say that Typeform's conditional logic feature, rated at 8.9, is superior to SurveyMonkey's 8.3. Many reviewers appreciate how Typeform allows for more personalized survey experiences through its advanced branching options.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
Browse all 4 pricing plans
Typeform
FREE
Free
Per Month
Browse all 3 pricing plans
Free Trial
SurveyMonkey
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.0
20,368
8.9
760
Ease of Use
9.2
20,478
9.3
769
Ease of Setup
9.0
7,821
9.1
484
Ease of Admin
8.9
7,574
9.0
419
Quality of Support
8.6
14,436
8.4
549
Has the product been a good partner in doing business?
8.8
6,623
8.8
399
Product Direction (% positive)
7.7
19,930
8.6
728
Features by Category
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
120
Lead Monitoring
Not enough data
8.4
114
Not enough data
8.6
112
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Capture
Not enough data
8.7
113
Not enough data
9.0
110
Not enough data
8.4
102
Not enough data
8.8
106
Analytics
Not enough data
8.7
106
Not enough data
8.4
107
Customization
Not enough data
9.3
112
Not enough data
9.0
111
Not enough data
8.6
106
Not enough data
8.7
108
7.9
134
Not enough data
Feedback Management
7.6
133
Not enough data
8.0
132
Not enough data
8.0
131
Not enough data
Feedback Analysis
8.1
129
Not enough data
7.9
128
Not enough data
7.5
125
Not enough data
Feedback Sources
8.1
130
Not enough data
8.9
130
Not enough data
7.8
126
Not enough data
7.7
126
Not enough data
Generative AI
7.3
118
Not enough data
7.6
72
Not enough data
Survey Management
9.0
1291
9.0
249
8.9
1329
9.1
251
8.5
1252
8.5
242
8.8
1294
8.7
242
Survey Customization
8.5
1089
8.8
244
8.2
1121
8.5
236
8.1
1020
8.4
221
8.1
846
7.9
190
Survey Insights
8.6
1240
8.4
240
8.0
879
8.0
183
8.6
1190
8.8
229
8.4
1082
8.7
212
Agentic AI - Survey
7.6
100
Feature Not Available
7.7
98
Feature Not Available
8.1
98
Feature Not Available
8.4
218
8.6
191
Customization
8.6
193
8.5
177
8.3
177
8.9
182
8.7
198
9.0
182
8.7
205
9.0
185
Additional Functionality
8.4
160
8.8
166
7.7
138
Feature Not Available
8.4
182
8.4
163
7.9
138
7.6
142
8.6
187
8.6
163
Categories
Categories
Shared Categories
SurveyMonkey
SurveyMonkey
Typeform
Typeform
SurveyMonkey and Typeform are categorized as Survey and Online Form Builder
Unique Categories
SurveyMonkey
SurveyMonkey is categorized as Feedback Analytics
Typeform
Typeform is categorized as Lead Capture
Reviews
Reviewers' Company Size
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.3%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.6%
Typeform
Typeform
Small-Business(50 or fewer emp.)
65.1%
Mid-Market(51-1000 emp.)
28.1%
Enterprise(> 1000 emp.)
6.8%
Reviewers' Industry
SurveyMonkey
SurveyMonkey
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Information Technology and Services
4.8%
Other
69.8%
Typeform
Typeform
Marketing and Advertising
11.6%
Information Technology and Services
9.3%
Computer Software
8.8%
Health, Wellness and Fitness
4.2%
Internet
3.7%
Other
62.4%
Most Helpful Reviews
SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Angela B.
AB
Angela B.
Verified User in Hospitality

Survey Monkey has a wealth of tools that allow you to fully customize your surveys. Data Trends and summaries are easy to use and great for at-a-glance review. Our office can use survey monkey to tailor very specific reviews for virtually anything we need....

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

Typeform
Typeform
Most Helpful Favorable Review
Matthew D.
MD
Matthew D.
Verified User in Marketing and Advertising

Just like Apple, typeform takes the simple approach of less is more. It’s extremely easy to use which makes it very user-friendly. Our conversion rates are killer since we switched over to typeform.

Most Helpful Critical Review
Matthias T.
MT
Matthias T.
Verified User in Media Production

Typeform is overpriced for me; 100 responses (that is, submissions by actual people) cost a whopping 30€ per month. That's 30c per simple survey response. On top of that, even when you're testing submissions yourself (i.e. making sure that automations...

Alternatives
SurveyMonkey
SurveyMonkey Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Jotform
Jotform
Add Jotform
Alchemer Survey
Alchemer Survey
Add Alchemer Survey
Formstack Forms
Formstack Forms
Add Formstack Forms
Typeform
Typeform Alternatives
Jotform
Jotform
Add Jotform
FormAssembly
FormAssembly
Add FormAssembly
Outgrow
Outgrow
Add Outgrow
involve.me
involve.me
Add involve.me
Discussions
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
Dan S.
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Typeform
Typeform Discussions
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
Alexandre G.
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Have you got APIs?
2 Comments
Ruben P.
RP
Yes or maybe try it with Zapier?Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant, you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more