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Compare Uptime.com and UptimeRobot

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At a Glance
Uptime.com
Uptime.com
Star Rating
(263)4.5 out of 5
Market Segments
Small-Business (40.5% of reviews)
Information
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plans
UptimeRobot
UptimeRobot
Star Rating
(247)4.7 out of 5
Market Segments
Small-Business (91.7% of reviews)
Information
Entry-Level Pricing
$0.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that UptimeRobot excels in ease of use, scoring 9.5 compared to Uptime.com’s 9.3. Reviewers mention that the intuitive dashboard and straightforward setup process make it a favorite among small businesses.
  • Reviewers say that UptimeRobot's alerting features are top-notch, with a score of 9.5, while Uptime.com follows closely with 9.4. Users appreciate the flexibility of multi-channel alerting options, which include email, SMS, and integrations with various apps.
  • Users on G2 highlight UptimeRobot's superior multi-site monitoring capabilities, scoring 9.5 against Uptime.com’s 9.4. Reviewers mention that the ability to monitor multiple sites seamlessly is crucial for businesses managing several online assets.
  • Reviewers mention that UptimeRobot has a slight edge in reporting features, scoring 9.1 compared to Uptime.com’s 8.9. Users appreciate the detailed reports that help them analyze downtime and performance metrics effectively.
  • G2 users report that both products have similar scores for quality of support, with UptimeRobot at 9.2 and Uptime.com at 9.3. However, users mention that UptimeRobot's support team is particularly responsive and helpful, which is a significant advantage for small businesses.
  • Users say that while both products have a baseline score of 9.1, UptimeRobot's overall product direction is viewed positively at 9.0, compared to Uptime.com’s 9.1. Reviewers mention that UptimeRobot's commitment to continuous improvement and feature updates is a strong point in its favor.
Pricing
Entry-Level Pricing
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
Browse all 4 pricing plans
UptimeRobot
Free Plan
$0.00
Browse all 4 pricing plans
Free Trial
Uptime.com
Free Trial is available
UptimeRobot
No trial information available
Ratings
Meets Requirements
9.1
232
9.3
195
Ease of Use
9.3
235
9.5
210
Ease of Setup
9.1
205
9.5
166
Ease of Admin
9.0
180
9.4
136
Quality of Support
9.3
188
9.2
123
Has the product been a good partner in doing business?
9.3
161
9.4
117
Product Direction (% positive)
9.0
218
9.0
194
Features by Category
7.9
178
7.6
154
Functionality
8.9
169
9.1
145
9.3
175
9.5
154
9.3
164
9.5
152
8.8
170
9.0
144
9.0
157
9.0
139
8.6
154
8.2
129
Agentic AI - Website Monitoring
7.0
41
6.7
9
7.2
41
5.8
8
7.2
41
7.5
8
6.8
40
6.0
8
7.0
40
5.8
8
7.0
40
6.1
9
7.2
42
6.5
9
6.5
46
Not enough data
Generative AI
6.5
42
Not enough data
Agentic AI - IT Alerting
6.4
29
Not enough data
6.8
28
Not enough data
6.8
31
Not enough data
6.4
30
Not enough data
6.1
29
Not enough data
6.5
29
Not enough data
6.6
29
Not enough data
Categories
Categories
Shared Categories
Uptime.com
Uptime.com
UptimeRobot
UptimeRobot
Uptime.com and UptimeRobot are categorized as Website Monitoring
Unique Categories
Uptime.com
Uptime.com is categorized as IT Alerting
UptimeRobot
UptimeRobot has no unique categories
Reviews
Reviewers' Company Size
Uptime.com
Uptime.com
Small-Business(50 or fewer emp.)
40.5%
Mid-Market(51-1000 emp.)
38.2%
Enterprise(> 1000 emp.)
21.2%
UptimeRobot
UptimeRobot
Small-Business(50 or fewer emp.)
91.7%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
8.3%
Reviewers' Industry
Uptime.com
Uptime.com
Computer & Network Security
19.0%
Retail
9.5%
Hospital & Health Care
6.7%
Banking
6.7%
Education Management
5.7%
Other
52.4%
UptimeRobot
UptimeRobot
Computer Software
18.9%
Marketing and Advertising
12.8%
Computer & Network Security
8.8%
Non-Profit Organization Management
8.1%
Government Administration
4.7%
Other
46.6%
Most Helpful Reviews
Uptime.com
Uptime.com
Most Helpful Favorable Review
Adam R.
AR
Adam R.
Verified User in Internet

I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

The terraform provider v.2.11.1 was basically a mess. Too many bugs, too many issues applying changes. We had to manually delete resources using the uptime.com API to clean up the provider's mess more than once. Features were missing. It in all matters felt...

UptimeRobot
UptimeRobot
Most Helpful Favorable Review
Mark O.
MO
Mark O.
Verified User in Information Technology and Services

You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.

Most Helpful Critical Review
BM
Ben M.
Verified User

They've changed the plan capabilities 5 months into an 12 month commitment without any notice or compensation. I have sent multiple queries making why they have decided to change what has already been paid for instead of providing us with a "grandfather" or...

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Discussions
Uptime.com
Uptime.com Discussions
Is it planed to upload files via transaction check?
1 Comment
Natalia T.
NT
i love jennetteRead more
Monty the Mongoose crying
Uptime.com has no more discussions with answers
UptimeRobot
UptimeRobot Discussions
Where is UptimeRobot located?
1 Comment
Clinton F.
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 Comment
Julian L.
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
Monty the Mongoose crying
UptimeRobot has no more discussions with answers