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Monitask Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the precise time tracking of Monitask, enhancing productivity insights and improving team management. (76 mentions)
Users value the time-saving features of Monitask, significantly reducing manual tracking and enhancing productivity for teams. (45 mentions)
Users love the ease of use of Monitask, finding it intuitive and efficient for tracking team activities. (38 mentions)
Users value the visibility into team activity provided by Monitask, enhancing support and coaching without intrusive check-ins. (38 mentions)
Users love Monitask's screenshot and time tracking features, providing essential visibility and productivity insights for remote teams. (36 mentions)
Users value the comprehensive features of Monitask, making shift management and time tracking seamless and efficient. (27 mentions)
Users appreciate the stealth mode feature of Monitask, enhancing quality assurance without inducing anxiety among team members. (25 mentions)
Users desire more customization options in Monitask's dashboard and reporting templates to meet diverse department needs. (15 mentions)
Users experience slow loading times in Monitask, particularly with multiple agents and during extended sessions. (12 mentions)
Users note the lack of mobile functionality, hindering their experience, especially with real-time management tasks. (9 mentions)
Users note a steep learning curve with Monitask, requiring additional training for new users to navigate effectively. (9 mentions)
Users are frustrated by the lack of integration with key project management tools, hindering their workflow efficiency. (8 mentions)
Users find the limited functionality of Monitask hinders their workflow and overall user experience significantly. (6 mentions)
Users find the limited task management capabilities frustrating due to restricted renaming privileges and integration challenges. (4 mentions)

Top Pros or Advantages of Monitask

1. Time Tracking
Users value the precise time tracking of Monitask, enhancing productivity insights and improving team management.
See 76 mentions

See Related User Reviews

CG

Carol G.

Enterprise (> 1000 emp.)

5.0/5

"A Reliable Solution for Tracking Time in HealthCare Projects"

What do you like about Monitask?

Monitask has been very helpful for healthcare teams who work across multiple facilities and shifts. The ability to track time accurately and generate

Pratik V.
PV

Pratik V.

Mid-Market (51-1000 emp.)

5.0/5

"Monitask is an article which discusses workforce tracking and enhancing compliance"

What do you like about Monitask?

Monitask has been an essential component of our team management and compliance assurance of our clients in distributed teams. The time tracking is pre

2. Time-saving
Users value the time-saving features of Monitask, significantly reducing manual tracking and enhancing productivity for teams.
See 45 mentions

See Related User Reviews

Becky  S.
BS

Becky S.

Small-Business (50 or fewer emp.)

5.0/5

"Helps Us To Our Small Team Organized"

What do you like about Monitask?

The timesheet of everyone would have to be checked manually but the daily email report save me the hustle of doing it . That is a great time saver to

Verified User
T

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Legal Firm: Trust Built on Transparency"

What do you like about Monitask?

At our law firm, precise time logs are crucial for billing and maintaining client trust. Monitask offers transparent reporting that our clients apprec

3. Ease of Use
Users love the ease of use of Monitask, finding it intuitive and efficient for tracking team activities.
See 38 mentions

See Related User Reviews

Ian K. P.
IP

Ian K. P.

Enterprise (> 1000 emp.)

5.0/5

"Transparent Time Tracking That Builds Accountability"

What do you like about Monitask?

Monitask has made it a lot easier to keep track of what our outsourced IT support team is working on. The updates and activity logs give us visibility

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best Time Logger with the Most Helpful Support Ever!"

What do you like about Monitask?

I'm so happy I found Monitask! It's way better than all the other time trackers I tried and doesn't cost much either. It's super easy to see when my t

4. Visibility
Users value the visibility into team activity provided by Monitask, enhancing support and coaching without intrusive check-ins.
See 38 mentions

See Related User Reviews

Uneeb S.
US

Uneeb S.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Time Tracking and Excellent Support"

What do you like about Monitask?

I love how easy it is to track employee activity and generate productivity reports. It gives me clear visibility into how remote teams are spending th

Francis  L.
FL

Francis L.

Mid-Market (51-1000 emp.)

5.0/5

"Essential for our large IT department"

What do you like about Monitask?

Managing 75+ IT staff across different projects is so much easier with Monitask. The activity level monitoring helps us identify which team members mi

5. Features
Users love Monitask's screenshot and time tracking features, providing essential visibility and productivity insights for remote teams.
See 36 mentions

See Related User Reviews

Nathan S.
NS

Nathan S.

Mid-Market (51-1000 emp.)

5.0/5

"Teaching Monitask how to keep our virtual reception teams organized and productive"

What do you like about Monitask?

Monitask provides us with what we exactly required to make our virtual reception teams productive. Automated time tracking activity screenshots are us

KP

Kaiden P.

Mid-Market (51-1000 emp.)

5.0/5

"Solid time tracking tool with a few rough edges"

What do you like about Monitask?

Monitask's screenshot and aaptracking features are honestly the main reason we got it. With our remote team scattered across different time zones, it

6. Comprehensive Features
Users value the comprehensive features of Monitask, making shift management and time tracking seamless and efficient.
See 27 mentions

See Related User Reviews

Ian K. P.
IP

Ian K. P.

Enterprise (> 1000 emp.)

5.0/5

"Transparent Time Tracking That Builds Accountability"

What do you like about Monitask?

Monitask has made it a lot easier to keep track of what our outsourced IT support team is working on. The updates and activity logs give us visibility

Weston B.
WB

Weston B.

Enterprise (> 1000 emp.)

5.0/5

"Perfect for our distributed accounting team"

What do you like about Monitask?

Our accounting firm uses Monitask to monitor our remote staff handling sensitive financial data. The URL tracking feature gives us peace of mind about

7. Helpful
Users appreciate the stealth mode feature of Monitask, enhancing quality assurance without inducing anxiety among team members.
See 25 mentions

See Related User Reviews

Ian K. P.
IP

Ian K. P.

Enterprise (> 1000 emp.)

5.0/5

"Transparent Time Tracking That Builds Accountability"

What do you like about Monitask?

Monitask has made it a lot easier to keep track of what our outsourced IT support team is working on. The updates and activity logs give us visibility

Weston B.
WB

Weston B.

Enterprise (> 1000 emp.)

5.0/5

"Perfect for our distributed accounting team"

What do you like about Monitask?

Our accounting firm uses Monitask to monitor our remote staff handling sensitive financial data. The URL tracking feature gives us peace of mind about

Top Cons or Disadvantages of Monitask

1. Limited Customization
Users desire more customization options in Monitask's dashboard and reporting templates to meet diverse department needs.
See 15 mentions

See Related User Reviews

MC

Matt C.

Small-Business (50 or fewer emp.)

5.0/5

"Great Tool for Managing Creative and Marketing Projects"

What do you dislike about Monitask?

The reporting templates could have more customization options so that we can format them exactly how clients want to see them.

BT

Bowen T.

Small-Business (50 or fewer emp.)

5.0/5

"Simple way to stay focused and prove my hours"

What do you dislike about Monitask?

The one thing i wish it had was a mobile version or a way to add manual time for my phone. Sometimes I work from my iPad and it doesn't capture that.

2. Slow Loading
Users experience slow loading times in Monitask, particularly with multiple agents and during extended sessions.
See 12 mentions

See Related User Reviews

Rakesh Banerjee  D.
RD

Rakesh Banerjee D.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Tracking Dev Team Productivity at XpartIT"

What do you dislike about Monitask?

Sometimes the app slows down on macOS during long sessions. Also, there's no mobile version with full admin features which would help while on the mov

Josue D.
JD

Josue D.

Mid-Market (51-1000 emp.)

5.0/5

"Perfect tool for our customer service department"

What do you dislike about Monitask?

Sometimes it takes a while to load all the screenshots when I have multiple agents to check on.

3. Lack of Mobile Functionality
Users note the lack of mobile functionality, hindering their experience, especially with real-time management tasks.
See 9 mentions

See Related User Reviews

Catherine  D.
CD

Catherine D.

Mid-Market (51-1000 emp.)

5.0/5

"A Must-Have for Remote Work Management"

What do you dislike about Monitask?

The lack of UI and mobile app support as far as I experienced.

SS

Sameer S.

Mid-Market (51-1000 emp.)

5.0/5

"Monitask is working to keep our teams of outsourcing organized and productive"

What do you dislike about Monitask?

Initially, some of our team members were reluctant concerning the surveillance capabilities and we were required to carry out some internal workshops

4. Learning Curve
Users note a steep learning curve with Monitask, requiring additional training for new users to navigate effectively.
See 9 mentions

See Related User Reviews

Nathan S.
NS

Nathan S.

Mid-Market (51-1000 emp.)

5.0/5

"Teaching Monitask how to keep our virtual reception teams organized and productive"

What do you dislike about Monitask?

Part of our team also required additional training at first to be familiar with the platform and in particular how screenshot worked. The design of th

Shihabudheen S.
SS

Shihabudheen S.

Small-Business (50 or fewer emp.)

5.0/5

"Monitask Keeps Our Remote Logistics Teams Organized and eficient"

What do you dislike about Monitask?

The mobile experience is not as smooth a the desktop version, which can be frustrating since a good portion of our workforce is frequently on the move

5. Integration Issues
Users are frustrated by the lack of integration with key project management tools, hindering their workflow efficiency.
See 8 mentions

See Related User Reviews

Rayhan  S.
RS

Rayhan S.

Enterprise (> 1000 emp.)

5.0/5

"Perfect for Managing Our Hybrid IT Team at XpartIT"

What do you dislike about Monitask?

There’s no strong project management integration like Asana or Jira syncing. It would be helpful if tasks from our systems could automatically reflect

KC

Kara W. C.

Mid-Market (51-1000 emp.)

5.0/5

"App tracker ends “research rabbit holes"

What do you dislike about Monitask?

The lack of integration with certain project management tools limits seamless workflow.

6. Limited Functionality
Users find the limited functionality of Monitask hinders their workflow and overall user experience significantly.
See 6 mentions

See Related User Reviews

Becky  S.
BS

Becky S.

Small-Business (50 or fewer emp.)

5.0/5

"Helps Us To Our Small Team Organized"

What do you dislike about Monitask?

The mobile application is somewhat less powerful than desktop dashboard

DL

Danielle L.

Small-Business (50 or fewer emp.)

5.0/5

"Essential tool for monitoring administrative tasks"

What do you dislike about Monitask?

The mobile app feels limited compared to the desktop version

7. Task Management
Users find the limited task management capabilities frustrating due to restricted renaming privileges and integration challenges.
See 4 mentions

See Related User Reviews

Rayhan  S.
RS

Rayhan S.

Enterprise (> 1000 emp.)

5.0/5

"Perfect for Managing Our Hybrid IT Team at XpartIT"

What do you dislike about Monitask?

There’s no strong project management integration like Asana or Jira syncing. It would be helpful if tasks from our systems could automatically reflect

KC

Kara W. C.

Mid-Market (51-1000 emp.)

5.0/5

"App tracker ends “research rabbit holes"

What do you dislike about Monitask?

The lack of integration with certain project management tools limits seamless workflow.

Monitask Reviews (297)

Reviews

Monitask Reviews (297)

5.0
297 reviews
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Dan  K.
DK
Software Engineer | Angel Investor
Computer Software
Small-Business (50 or fewer emp.)
"Essential for Team Productivity, with Room for UI Filter Improvements"
What do you like best about Monitask?

Monitask has prove to be unreplaceable in running our global software engineering team. The most remarkable thing about it is that it offers a detailed visibility without being obtrusive. Monitask will automatically trace the patterns of work, applications, and engagement of their developers, allowing them to focus on their work. This assists us in quantifying productivity and seeing that resources are put to efficient use particularly sprint cycle. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

There might be more filters in the user interface to sort out the data according to the type of task or code activity, yet it is a lesser problem in light of the overall utility of the platform. Review collected by and hosted on G2.com.

NT
Director
Real Estate
Small-Business (50 or fewer emp.)
"Monitask Brings Order and Accurate Time Tracking to Consulting Chaos"
What do you like best about Monitask?

The best part of Monitask that I like is that it introduces order and discipline to a consulting environment, which may get out of control very easily. Our consultants deal with a number of clients at the same time with overlapping deliverables. Monitask will make sure that all billable work will be accounted correctly. The time-tracking reports are accurate and the fact that they are integrated with the project tools implies that nothing will be lost in translation. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

In some case the exportation of larger reports requires a little more time than anticipated but the content and precision justify the time spent. Review collected by and hosted on G2.com.

Gabriel  E.
GE
HR Generalist | People Operations Specialist | Supporting
Consulting
Small-Business (50 or fewer emp.)
"Excellent Reporting and Structure, But Screenshot Flexibility Needed"
What do you like best about Monitask?

The best thing about Monitask id that it enables us to have a structure and visibility to our digital campaigns. Creative and analytical teams may find it easy to lose track of the amount of time they are spending with every client. The reporting functions of Monitask provide us with a clear histogram of hours per project, which is invaluable in terms of uncovering the cost efficiency and projecting new client work. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The fixed frequency of screenshot is set at certain level since it can be more flexible at such levels to monitor campaigns. Review collected by and hosted on G2.com.

Rob  M.
RM
Owner
Consulting
Small-Business (50 or fewer emp.)
"Monitask Delivers Respectful Oversight and Productivity, Needs Better Jira Integration"
What do you like best about Monitask?

Monitask has totally transformed our controlled workforce of developers spread across North America and Asia. The aspect that I appreciate most is the live visibility on the activity of individual developers. I am able to look at productivity measures, usage of apps, and screenshots without disrupting the work of any person. It is respectful - a quality that is difficult to attain with remote management tools. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The only enhancement I would like is the possibility to be more integrated with our custom set of jira. Otherwise it has been reliable and precise. Review collected by and hosted on G2.com.

Lauren T.
LT
Founder & Creative Director | Lustre New York City Metropolitan Area
Design
Small-Business (50 or fewer emp.)
"Monitask best for creative remote team like ours"
What do you like best about Monitask?

What i like best about monitask include the Implementation of easy share and taking less than an hour for the whole team the dashboard is intrutive giving manager clear Oversight without feeling intrusive The feature set is comprehensive, covering time tracking, project assignment, and simple reporting. We use it daily, and the responsive customer support, whenever we've needed a small clarification, has been truly outstanding Review collected by and hosted on G2.com.

What do you dislike about Monitask?

With my experience with monitask the tool is really effective that the only thing i could dislike is the need to remember to turn it when i switch to non work task, we ave achived outstanding time accountability and have zero compliant about the platform functionalities or reliability. Review collected by and hosted on G2.com.

Bryan  C.
BC
Enterprise Digital Transformations | Product & Service Delivery | SaaS Leadership
Consulting
Enterprise (> 1000 emp.)
"Seamless Productivity Tracking, Would Love More Customizable Tagging"
What do you like best about Monitask?

Monitask has been part of our management of our distributed engineering teams. My favorite feature is the way it integrates smoothly to help gain a more in-depth and detailed understanding of productivity without interfering with the team process. Monitask allows developers to work continuously, and time, apps usage, and screenshots are automatically recorded, which we evaluate after the project to make sure the project timelines are reasonable and balanced. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

A customizable tagging system on the dashboard would be better to divide the projects quicker. That being said, it is compensation by the functionality of the platform and the accuracy of the data that is provided by it., Review collected by and hosted on G2.com.

DA
CEO at Square Roots
Farming
Small-Business (50 or fewer emp.)
"My Experience as The CEO with my team progress with the help of Monitask"
What do you like best about Monitask?

Monitask make our time tracking incredible easy and transparent we love the interface, which is simple to understand even as a newbie the pattern at a glance the real time productivities analysis has been a best of time for identifying areas where we can improve plus the automatic screenshot features has given us more insight into how task are being excused which help us stay on top of all project Review collected by and hosted on G2.com.

What do you dislike about Monitask?

Everything went smoothly during our implementation we were up and running quickly and the result has been out standing, the platforms is user friendly and our team adopted it without any issues as well the newbies find it easy to use as well Review collected by and hosted on G2.com.

DG
Receptionist
Financial Services
Mid-Market (51-1000 emp.)
"A game changer for financial service Team productivities"
What do you like best about Monitask?

The Simplicity and Intuitive design of monitask make it excellent choice for our team Implementation was straightforward and it was easy to integrate with our existing systems the time tracking and productivity feature help us maintain accurate record which are essential for client billing and project management the customer support term is responsive and always read to assist when needed Review collected by and hosted on G2.com.

What do you dislike about Monitask?

There really is not much to complain about from the moment we started using Monitask the experiences has been seamless if I had to mention something it the occasional need for a bit of experiences as well exploration to find all the advantage feature However once you are familiar with it works like a charm and the support term is always available to guide us Review collected by and hosted on G2.com.

GURJINDER  S.
GS
Founder & Director
Information Technology and Services
Mid-Market (51-1000 emp.)
"Monitask Boosts Team Visibility, But Time Tracking Needs Improvement"
What do you like best about Monitask?

Monitask has been a good fit to our distant development process. The benefit that I like best is that it gives me a real time visibility of how our engineers are utilizing their time, yet it does not feel like you are introducing. We have objective data to analyze the productivity trends through the reports on the activity levels, the usage of the apps, and the screenshots. It has particularly come in handy in determining the workflow bottlenecks and rebalancing workloads among the team members. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The only fault that we have observed is that it may require few additional moments to generate multi-project reports in case a lot data is pulled. It is a minor sacrifice in order to get the level of detail given. Review collected by and hosted on G2.com.

Keenan  d.
KD
SEO | AI Content Optimisation Specialist | Schema, Sitemaps & LLM.txt | Python for
Mid-Market (51-1000 emp.)
"Transparent Time Tracking Essential for Our Remote Web Development Team"
What do you like best about Monitask?

I am genuinely Impressed by the sheer number of feature integrated into one easy Platform, the ease of Implementation was immediate; we had our entire development team onboarded and tracking time in under an hour. We rely heavily on the desktop app daily for automatic time capture, and the periodic screenshot feature provides invaluable, objective proof of work. This accountability is crucial for our project managers during weekly review and performance checks. It’s simply a robust and reliable system that gets used constantly. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

Honestly, finding anything substantial to complain about is tough Any minor operational questions we've had regarding report customization were quickly cleared up by their phenomenal Customer Support team which is incredibly responsive and helpful We've seen outstanding, measurable results in our project completion timelines since deploying Monitask making the entire platform experience entirely positive It’s been smooth sailing and there’s nothing that truly bothers us. Review collected by and hosted on G2.com.