Opine Presales Automation Platform Reviews & Product Details

The team behind Opine is what I personally feel is the best part of the product and the company. They keep their promises, innovate quickly, address issues promptly, and listen to feedback and recommendations. The product itself is the best on the market; easy to use, delivers time to value, and accelerates our operations. I have used two others in the past: One that has been around the longest and one that has been around for a few years. Opine surpasses both in terms of functionality and operationalization, but the team itself is what differentiates them from others. The two features that stand out to us are the Gong integration and AI Summarization. Our previous vendor sold us on delivering the Gong integration in a relatively short time, but failed. By having these two features, it allows us to automate the mundane tasks of an SE and give time back to spend with our prospects. Review collected by and hosted on G2.com.

Nothing to speak of right now. They respond quickly to address any issues and innovate constantly. Review collected by and hosted on G2.com.

Captures every single step of PoV motion (opportunity details, account teams, customer contacts, PoV templates, Task assignments, Scheduling, Report Generation, PoV statistics etc.), and then some. It's cloud-hosted, very easy to integrate with key systems like HubSpot, Slack, Gong etc. & their pre/post-sales teams are very responsive. Review collected by and hosted on G2.com.

Opine is an excellent platform & solves a major gap in every organization's sales/solution engineering process. Love everything thus far. Review collected by and hosted on G2.com.

Opine is very obviously made by SEs for SEs. I love that it incorporates data from Gong recordings, internal and external slack channels, salesforce, and more.

Rarely having to go into Salesforce is a big plus, but the biggest plusses for me are the evaluation plan and product requests, with tie-ins to Linear & Jira.

My prospects love it, because it shows I am organized and professional and they are not being sent a Google spreadsheet as POC tracker. It also lets them know that we are all on the same page and they are being heard. So far, almost every prospect has called our Opine as a positive factor in our evaluations.

The Opine team is continuously delivering, both based on their experience and also customer feedback. Review collected by and hosted on G2.com.

The AI content generation, overall is helpful, but sometimes can be a little too eager. That said, they are tuning it and I have seen it continue to get better by the week. Review collected by and hosted on G2.com.

From implementation to ongoing use, this tool stands out for its ease of configuration, intuitive interface, and seamless integration with common systems. Setup is straightforward, and connecting to widely used platforms is quick and hassle-free, reducing time-to-value significantly.

It empowers presales teams to access and leverage the insights and resources they need—when they need them—driving more effective customer engagements and accelerating deal cycles.

Equally impressive is the customer support team, who consistently deliver fast, helpful responses. Their guidance has enabled our team to resolve issues quickly and independently, boosting confidence and minimizing downtime. Whether you're scaling operations or optimizing an established process, this tool—backed by a responsive support team—adds meaningful value at every stage. Review collected by and hosted on G2.com.

I have not found one yet :) the platform has exceeded our expectations. Review collected by and hosted on G2.com.

I use Opine daily. It provides essential capabilities focused on delivering a consistent sales experience to our customers. It is easy to use and has built API integrations for other business communication tools (such as Slack) for easy updates / communication to key stakeholders. Customer support/Engineering have been extremely responsive, fixing issues we discover extremely quickly, as well as implementing new enhancements with similar response times. Review collected by and hosted on G2.com.

I haven't found a significant downside as of yet, but if I had to highlight one I would point out that this is a new tool under very active development. Review collected by and hosted on G2.com.

We’ve been using Opine to support our pre-sales process, and I’m genuinely impressed.

- Customer support is fast and thoughtful

- New features keep landing

- Implementation was very straightforward

- It doesn’t force us into CRM-heavy workflows

- Most importantly—it’s built for sales engineers, not just sales ops

Feels rare to find a tool that fits how SEs work. With Opine, my team can focus on delivering value instead of wrangling spreadsheets or chasing down updates. It’s lightweight, flexible, and just works.

Excited to see how the platform continues to evolve. Review collected by and hosted on G2.com.

- Still early in some areas – not all features are fully mature yet, and you may run into rough edges.

- Metrics and dashboards could be more customizable – if you're used to slicing data deeply.

- Role-based access control needs to be implemented in certain areas Review collected by and hosted on G2.com.

Opine is exactly what I had sketched out a while ago, hoping to one day build a tool that helps SEs manage their deals, take notes, link to calendars, capture data from Slack, have light project management, and NEVER EVER HAVE TO LOG IN TO SALESFORCE AGAIN. The team at Opine built exactly this, and it goes beyond, and this says one thing...they knew exactly the pain SEs go through, and how to help them reduce the busy work and focus on winning deals.

I love Opine's AI feature. It can connect to Slack and surface certain things, such as blockers, tasks, issues, etc., and also post to Slack to specific channels.

The project management aspect, or the PoV plan, is super helpful and prospects like and use it.

The team at Opine is super genuine, listens to feedback, and generally implements features or fixes in days, not weeks, not months, but days!

The user interface is really easy to use and super catchy! They have a nice workbench where you can see what you're focusing on right now and build custom filters.

There is a use case library that helps you create PoV plans, and you can add them to predefined templates to speed up the process, but you can add new things ad-hoc.

Implementation was a breeze. We even implemented on Hubspot and then migrated to SFDC. It wasn't perfect, but the team made the transition seamless.

Austin is just the best. Review collected by and hosted on G2.com.

The Jira integration is excellent, but a bit rigid. The team is working on making it more dynamic, per our feedback

The PoV readout could be better, and I'd love to have a way to present from within. The team worked on this feature but shelved it due to a lack of interest, and we're hoping they'll revive it.

It can be a bit click-opsy, and I would love to see some QoL improvements, such as entering to save, etc. Review collected by and hosted on G2.com.

It's built from the ground up by SE's for SE's on top of GenAI technologies and just works. It connects to all our tools seamlessly and they were willing to support additional needed integrations. Review collected by and hosted on G2.com.

You just have to be careful on how your CRM is setup so that the mappings are done correctly, once done it's great! Review collected by and hosted on G2.com.

The UI and AI are amazing. We can now create complex POCs in seconds, compared to using spreadsheets. I also love how Opine helps us keep track of customer requests and bugs, allowing us to easily inform leadership about what's blocking our deals. Review collected by and hosted on G2.com.

Nothing at this time. It's a different way to run POCs, but once you learn how to use Opine, it makes POCs and MAPs much easier. Review collected by and hosted on G2.com.

The responsiveness of the team to needs is amazing. Communication is outstanding. Navigation in the platform is smooth and fast. Review collected by and hosted on G2.com.

I have not run into any long-standing issues. Every issue I have had was resolved quickly. Review collected by and hosted on G2.com.