I find AutoLeap's setup process to be impressively straightforward and easy to use, which facilitated a smooth transition from our previous system. The transition to a digital process has significantly helped solve the problem of managing paper work orders by keeping everything organized digitally and allowing for better customer interaction. I also appreciate how AutoLeap enhances customer engagement; it simplifies booking appointments online, eliminating the need for phone calls, and allows customers to approve processes conveniently through their phones. This capability greatly enhances our efficiency, helps us sell more, and improves customer satisfaction. Another standout feature is the ability to take and share pictures with customers, which allows customers to visualize issues more clearly and confirm repairs without the need for direct phone calls. This functionality is crucial in improving our workflow and operations. I also value having everything organized on our phones, enabling each technician to operate independently without constantly seeking approval from supervisors. The ability to communicate with customers and coordinate tasks efficiently through mobile devices truly enhances the overall experience with AutoLeap. Review collected by and hosted on G2.com.

I think if AutoLeap can have an app in our phones instead of being in a web browser, that would be a really good change. Review collected by and hosted on G2.com.

I love how AutoLeap integrates Al to integrate our customers with the automotive repair process, allowing them to see pictures of what is wrong with their cars, which has significantly increased our sales by building trust through visual evidence. The setup was incredibly straightforward, and the support provided by the sales representative was thorough, promptly addressing our queries. The transition from traditional paperwork to a digital system has streamlined our operations, eliminating miscommunication issues and making processes more efficient. This shift to paperless work orders has simplified our day-to-day tasks, enhancing customer communication and satisfaction. The checklist feature ensures thorough inspections, and the ability to access fluid capacities with just one click saves me time and effort. The online appointment booking and vehicle photo-viewing capabilities are also greatly appreciated by our customers. These features together with the efficient organization provided by AutoLeap make it an indispensable tool for our operations. Review collected by and hosted on G2.com.

I would like AutoLeap to have a dedicated phone app rather than using it via a web browser. Review collected by and hosted on G2.com.

The integration with all our vendors and ease of use to track items and time on the job. Auto Leap flows very easily and our team has caught on very quickly. Review collected by and hosted on G2.com.

We would like to see more options for other credit card processing vendors to be used. For future use to be able to tie into Rock Auto and integrate with Michelin, Goodyear and Bridgestone on their national accounts/government accounts processing from Auto Leap. Review collected by and hosted on G2.com.

AutoLeap has been a game changer for our shop! It is so easy to use and we love the added communication to our customers. Talia was our implementation specialist and she was fabulous to work with! We came from the dinosaur era of using Napa Tracs and Talia helped us navigate the change and was there for us every step of the way! We have nothing but wonderful things to say about AutoLeap and the team. Everyone has been so helpful and this has been the easiest transition! Review collected by and hosted on G2.com.

There hasn't been anything we dislike about AutoLeap. Review collected by and hosted on G2.com.

I really appreciate that AutoLeap is fast and efficient, particularly when it comes to managing our shop. This speed and efficiency have significantly improved our business operations. I value the feature that allows us to text customers, as well as the ability to send electronic diagnosis pictures. These tools streamline communication and enhance transparency with our clients. The invoicing feature has also been a game-changer, making our processes quicker and more efficient. I particularly enjoy the motor feature, which allows for specific jobs to be added to invoices, further enhancing our productivity. Overall, these capabilities make our business operations faster and more seamless. I recently switched from using Mitchell One, which was slow and time-consuming, and found AutoLeap to be a refreshing and more efficient alternative. The transition was smooth, reaching out to customers through invoicing, digital inspections, and the AI receptionist has been particularly impactful. Additionally, the initial setup was very easy, which was a pleasant surprise. I would highly recommend AutoLeap to others, rating it a ten out of ten for its exceptional performance and ease of use. Review collected by and hosted on G2.com.

Nothing, everything is perfect Review collected by and hosted on G2.com.

AutoLeap has a lot going for it, and my favorite part is how well everything is integrated. From payments to the calendar to the work board, everything connects smoothly and makes daily shop operations feel organized and efficient. I especially like the customization options within the calendar—it’s flexible enough to fit how we schedule work at our shop. Once everything is set up properly, the connected services are easy to use and make running the business a lot simpler. Overall, AutoLeap’s integration and ease of use really stand out. Review collected by and hosted on G2.com.

There are just a few small things that could be improved. I wish some parts of the system, like the workboard colors, were a bit more customizable. It would also be nice to have the ability to permanently delete things instead of just archiving them. These aren’t dealbreakers, but adding those features would make the platform feel even more complete and flexible. Review collected by and hosted on G2.com.

Here at Elite Mobile Auto Experts, we recently started using AutoLeap, and it’s already making a noticeable difference. Not only has it helped increase our revenue, but it’s also contributed to more positive customer reviews. It’s finding issues that other platforms completely missed.

I was looking for a true all-in-one, customer-focused solution, and this one exceeded expectations. I’ve used AllData, Mitchell, and Shop Boss—but none of them measure up to what AutoLeap delivers. The customer support team is exceptional—from setup to full implementation, they make sure you’re comfortable and confident every step of the way.

I couldn’t be happier with the switch, and I’m excited to see where this tool takes us next. Review collected by and hosted on G2.com.

Here at Elite Mobile Auto Experts, we recently started using AutoLeap, and it’s already making a noticeable difference. Not only has it helped increase our revenue, but it’s also contributed to more positive customer reviews. It’s finding issues that other platforms completely missed.

I was looking for a true all-in-one, customer-focused solution, and this one exceeded expectations. I’ve used AllData, Mitchell, and Shop Boss—but none of them measure up to what AutoLeap delivers. The customer support team is exceptional—from setup to full implementation, they make sure you’re comfortable and confident every step of the way.

I couldn’t be happier with the switch, and I’m excited to see where this tool takes us next. Review collected by and hosted on G2.com.

The fluidity of the software is what I, one that works in the office, loves most about the software. It's easy to navigate, it doesn't have much of a learning curve and is thorough on how you make your invoicing look, as well as the pricing and services that it shows. Review collected by and hosted on G2.com.

We haven't found anything that we dislike about the software yet. Review collected by and hosted on G2.com.

I appreciate that AutoLeap consolidates everything I need into a single platform, which simplifies my operations and is very helpful for managing my auto mechanic shop. I genuinely like the feature that allows me to enter a vehicle's license plate to instantly retrieve all the pertinent information about that vehicle, which saves time and makes our workflow more efficient. Additionally, I found the support from the AutoLeap team to be beneficial when I encountered challenges, as they were available to assist and guide me through difficulties. Review collected by and hosted on G2.com.

I find setting up AutoLeap to be difficult. Understanding the software posed numerous challenges, although I did receive help from the AutoLeap team. Additionally, I would prefer more real-life trial features to better navigate new issues as they arise. Review collected by and hosted on G2.com.

Onboarding into Autoleap was very smooth and coordinated. I never felt like I was dealing with a group of novices that are only out to make a buck. The process seemed very polished. Review collected by and hosted on G2.com.

Like any software, there is a learning curve. The curve here isn't overbearing or unreasonable, but it is real and takes some effort to learn how to navigate. Autoleap has absolutely been there every step of the way though! Review collected by and hosted on G2.com.