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Air Pricing Reviews

(2)
Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"After months of searching and trialing, Air was the flexible solution we needed!"
What do you like best about Air?

Air's automatic tagging options and custom tagging options were perfect for organizing and tracking our content, which featured lots of technical details that we needed to be able to search through. It's perfect for teams that have lots of outside collaborators, and we even use it for facilitating our UGC collection. Our visual assets went from a confusing and siloed folder system to a dynamic and easily searchable database, and now no content is lost or forgotten. Our marketing has improved thanks for Air. Review collected by and hosted on G2.com.

What do you dislike about Air?

I wish the search was a bit more intelligent. Review collected by and hosted on G2.com.

Benjamin S.
BS
Director of Marketing
Mid-Market (51-1000 emp.)
"A decent UI, but you will lose files and have HUGE sync issues"
What do you like best about Air?

It's cheap, even though our costs have doubled each of the last two years (without adding users or functionality) it is still less than the next best thing.

The UI is decent, it's easy to navigate etc. Uploading is easy, setup is easy. It is very easy to share libraries etc with users outside the organization. Review collected by and hosted on G2.com.

What do you dislike about Air?

We've had files and folders dissapear causing HUGE issues with trying to recover lost files. Their Air flow software is aboslute trash and shouldn't be trusted. You end up with a lot of duplicate files. We finally decided after two years to abandon air for a competitor. We lost two massive video projects and a huge folder of brand assets we were working on. It cost us probably 80-100 hours to recreate the work. It was all an Air issue, which is less than ideal. I wouldn't recommend it. Review collected by and hosted on G2.com.

Response from Alfonso Yap of Air

Hi Benjamin! Thank you for your review. We sincerely apologize for the Air Flow issues you experienced. We are working to improve that feature to prevent further sync issues. I know that you mentioned moving to a competitor but if you are open to it, our team would love to have the opportunity to make this right.

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