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Aloha Cloud

By NCR Voyix

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Aloha Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Aloha Cloud, allowing for flexible and intuitive management from anywhere. (6 mentions)
Users value the efficiency of Aloha Cloud, enabling seamless remote work and improved productivity in their operations. (4 mentions)
Users value the flexibility and robust features of Aloha Cloud, enhancing efficiency and support for restaurant operations. (3 mentions)
Users value the advanced reporting features of Aloha Cloud, allowing for precise tracking and customization of data. (3 mentions)
Users value the convenience of Aloha Cloud, enabling remote work and customized reporting from anywhere. (2 mentions)
Users find Aloha Cloud's navigation ease exceptional, simplifying scheduling, absences, and various accommodations management effortlessly. (2 mentions)
Users value the tracking ease of Aloha Cloud, finding it simple to manage scheduling and related information. (2 mentions)
Users appreciate the easy navigation of Aloha Cloud, finding it intuitive and user-friendly for various tasks. (1 mentions)
Users experience poor customer support with Aloha Cloud, facing difficulties in reaching representatives and addressing issues. (3 mentions)
Users face integration issues with Aloha Cloud, causing disruptions and unreliability when connecting with other software systems. (2 mentions)
Users report unreliable integrations with Aloha Cloud, creating challenges in syncing with other essential software systems. (2 mentions)
Users often face payment issues with Aloha Cloud, including inefficiencies and unclear pricing that hinder seamless transactions. (2 mentions)
Users experience poor support services with Aloha Cloud, facing lag and unresolved technical issues frequently. (2 mentions)
Users face configuration challenges with KDS, requiring extra steps when ringing in certain products. (1 mentions)
Users find hidden fees frustrating as pricing information lacks transparency and payment processes are time-consuming. (1 mentions)
Users find the inefficiency of Aloha Cloud frustrating due to extra steps needed when ringing in certain products. (1 mentions)

Top Pros or Advantages of Aloha Cloud

1. Ease of Use
Users appreciate the ease of use of Aloha Cloud, allowing for flexible and intuitive management from anywhere.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Cloud-Based Restaurant POS System"

What do you like about Aloha Cloud?

I love how easy Alhoa Cloud is, as well as how friendly customer support is when I have any issues. I enjoy the numerous features this product offers,

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you like about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If

2. Efficiency
Users value the efficiency of Aloha Cloud, enabling seamless remote work and improved productivity in their operations.
See 4 mentions

See Related User Reviews

SK

Sundeep K.

Mid-Market (51-1000 emp.)

4.0/5

"Review of Workforce Today 14MAR2023"

What do you like about Aloha Cloud?

Create near-perfect scheduling accuracy to meet your demand seamlessly. Workforce Today analyses thousands of data points to anticipate peak and down

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you like about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If

3. Features
Users value the flexibility and robust features of Aloha Cloud, enhancing efficiency and support for restaurant operations.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Cloud-Based Restaurant POS System"

What do you like about Aloha Cloud?

I love how easy Alhoa Cloud is, as well as how friendly customer support is when I have any issues. I enjoy the numerous features this product offers,

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you like about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If

4. Reporting
Users value the advanced reporting features of Aloha Cloud, allowing for precise tracking and customization of data.
See 3 mentions

See Related User Reviews

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you like about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"aloha cloud has been a stable system for us"

What do you like about Aloha Cloud?

Reporting, offline cridet card sales, stability, POS layout, screen size, ease of changing prices, and easy to navigate

5. Convenience
Users value the convenience of Aloha Cloud, enabling remote work and customized reporting from anywhere.
See 2 mentions

See Related User Reviews

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you like about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If

SUNNY S.
SS

SUNNY S.

Mid-Market (51-1000 emp.)

4.5/5

"Streamline Operations and Enhance Customer experience"

What do you like about Aloha Cloud?

It aims to Streamline Operations specifically Restaurant industry and Enhance Customer experience and easy to use.

6. Navigation Ease
Users find Aloha Cloud's navigation ease exceptional, simplifying scheduling, absences, and various accommodations management effortlessly.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"aloha cloud has been a stable system for us"

What do you like about Aloha Cloud?

Reporting, offline cridet card sales, stability, POS layout, screen size, ease of changing prices, and easy to navigate

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User friendly and efficient"

What do you like about Aloha Cloud?

Super easy to navigate through and save information regarding scheudling, absensces, and other accomodations

7. Tracking Ease
Users value the tracking ease of Aloha Cloud, finding it simple to manage scheduling and related information.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User friendly and efficient"

What do you like about Aloha Cloud?

Super easy to navigate through and save information regarding scheudling, absensces, and other accomodations

Shreeya  M.
SM

Shreeya M.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent for HR Mangement purposes"

What do you like about Aloha Cloud?

Achieve almost flawless scheduling accuracy to easily satisfy your requirement.The workforce has given my team and I more opportunities to raise the c

8. Easy Navigation
Users appreciate the easy navigation of Aloha Cloud, finding it intuitive and user-friendly for various tasks.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"aloha cloud has been a stable system for us"

What do you like about Aloha Cloud?

Reporting, offline cridet card sales, stability, POS layout, screen size, ease of changing prices, and easy to navigate

Top Cons or Disadvantages of Aloha Cloud

1. Poor Customer Support
Users experience poor customer support with Aloha Cloud, facing difficulties in reaching representatives and addressing issues.
See 3 mentions

See Related User Reviews

Vikas S.
VS

Vikas S.

Mid-Market (51-1000 emp.)

4.0/5

"Workforce Review"

What do you dislike about Aloha Cloud?

It is lagging and customer support is needs to be improved.

Mikswen R.
MR

Mikswen R.

Small-Business (50 or fewer emp.)

4.5/5

"Aloha Cloud; Bright and Resourceful POS Solution, but Has instability and Support Issues"

What do you dislike about Aloha Cloud?

Aloha Cloud has an inconsistent customer help response and often, some issues go unaddressed We get technical glitches often when executing Aloha Cl

2. Integration Issues
Users face integration issues with Aloha Cloud, causing disruptions and unreliability when connecting with other software systems.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Product for Point of Sale"

What do you dislike about Aloha Cloud?

I do with Aloha Cloud had a bit more flexibility with third party integrations

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you dislike about Aloha Cloud?

My resort runs off of a few different types of software and getting Aloha to talk to the other programs is still unreliable. There can Banquet and Eve

3. Inventory Management
Users report unreliable integrations with Aloha Cloud, creating challenges in syncing with other essential software systems.
See 2 mentions

See Related User Reviews

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you dislike about Aloha Cloud?

My resort runs off of a few different types of software and getting Aloha to talk to the other programs is still unreliable. There can Banquet and Eve

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"aloha cloud has been a stable system for us"

What do you dislike about Aloha Cloud?

KDS requires extra steps whing ringing in some prodcuts

4. Payment Issues
Users often face payment issues with Aloha Cloud, including inefficiencies and unclear pricing that hinder seamless transactions.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Cloud-Based Restaurant POS System"

What do you dislike about Aloha Cloud?

There's not a lot to dislike about Aloha Cloud, other than the fact that the payment process can be time-consuming, and sometimes the pricing informat

MH

Matthew H.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable System With Some Modern-Day Issues"

What do you dislike about Aloha Cloud?

My resort runs off of a few different types of software and getting Aloha to talk to the other programs is still unreliable. There can Banquet and Eve

5. Poor Support Services
Users experience poor support services with Aloha Cloud, facing lag and unresolved technical issues frequently.
See 2 mentions

See Related User Reviews

Vikas S.
VS

Vikas S.

Mid-Market (51-1000 emp.)

4.0/5

"Workforce Review"

What do you dislike about Aloha Cloud?

It is lagging and customer support is needs to be improved.

Mikswen R.
MR

Mikswen R.

Small-Business (50 or fewer emp.)

4.5/5

"Aloha Cloud; Bright and Resourceful POS Solution, but Has instability and Support Issues"

What do you dislike about Aloha Cloud?

Aloha Cloud has an inconsistent customer help response and often, some issues go unaddressed We get technical glitches often when executing Aloha Cl

6. Configuration Challenges
Users face configuration challenges with KDS, requiring extra steps when ringing in certain products.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"aloha cloud has been a stable system for us"

What do you dislike about Aloha Cloud?

KDS requires extra steps whing ringing in some prodcuts

7. Hidden Fees
Users find hidden fees frustrating as pricing information lacks transparency and payment processes are time-consuming.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Cloud-Based Restaurant POS System"

What do you dislike about Aloha Cloud?

There's not a lot to dislike about Aloha Cloud, other than the fact that the payment process can be time-consuming, and sometimes the pricing informat

8. Inefficiency
Users find the inefficiency of Aloha Cloud frustrating due to extra steps needed when ringing in certain products.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"aloha cloud has been a stable system for us"

What do you dislike about Aloha Cloud?

KDS requires extra steps whing ringing in some prodcuts

Aloha Cloud Reviews (318)

Reviews

Aloha Cloud Reviews (318)

3.9
318 reviews
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G2 reviews are authentic and verified.
Francisco D.
FD
Web Developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Reliable and Easy-to-Use POS Solution for Growing Businesses"
What do you like best about Aloha Cloud?

What I like most about Aloha Cloud is its simplicity and reliability. The interface is very intuitive, which makes training new staff fast and painless. It’s clearly designed for restaurants and hospitality businesses, with features like table management, order tracking, and real-time reporting that make day-to-day operations smoother. The cloud-based system means you can monitor sales and performance remotely, which is a huge plus. I also appreciate how stable it is — it rarely crashes or lags, even during peak hours. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

While it’s a solid POS system, it could use more flexibility in customization — for example, building complex menu structures or unique promotions sometimes takes extra steps. The reporting features, though good, could be more detailed, especially for businesses that want deeper analytics. Integration with third-party tools is improving but still a bit limited compared to larger POS ecosystems. Review collected by and hosted on G2.com.

MH
Accounting Restaurant Manager
Mid-Market (51-1000 emp.)
"Reliable System With Some Modern-Day Issues"
What do you like best about Aloha Cloud?

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If I have a reliable computer, laptop or tablet, I can work off of that and assist my FOH employees even if I am home or away from the restaurant. My nightly reports are now more in-depth and can be customized to what I need and my financing and accounting departments want. Inventory and P-Mix can be better controlled. In this economy, every dollar counts in restaurants, and I cannot afford to waste anything. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

My resort runs off of a few different types of software and getting Aloha to talk to the other programs is still unreliable. There can Banquet and Event checks that do not sync over to the room's software. I do not know if that is a system problem or Aloha trying to get us to make their software exclusive to the resort. New employees need some time to learn everything on the next programs, but I assume that is normal. If there is an Internet outage because of Spectrum, I lose the connections to the cloud and that causes problems with running credit cards and closing checks, Review collected by and hosted on G2.com.

Mikswen R.
MR
Digital Assets Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Aloha Cloud; Bright and Resourceful POS Solution, but Has instability and Support Issues"
What do you like best about Aloha Cloud?

I like the dependability and simplicity of Aloha Cloud, with an intuitive interface

The app has ideal reporting functionalities, which ensure we precisely track inventory, trends and sales

We create custom gratuity reporting, loyalty programs, and gift cards seamlessly

Aloha Cloud is a stable platform that hardly fails Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Aloha Cloud has an inconsistent customer help response and often, some issues go unaddressed

We get technical glitches often when executing Aloha Cloud , more so on updates Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thank you for sharing your experience with us. We’re so glad that you love Aloha Cloud's intuitive interface, reporting functionalities, and overall dependability. We appreciate your feedback on technical glitches and will keep that in mind when working to improve. We’re here to help if you need any additional support.

Vik S.
VS
Accounts Payable
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Modern solution for restaurants"
What do you like best about Aloha Cloud?

It has many features specially for table service restaurants like menu management, kitchen display, etc. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Some users need initial staff, training, configuration and custom setup to be challenging. Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Glad to hear you’re loving Aloha Cloud! We appreciate hearing that it’s the right solution for your business. We’re so glad that our menu management and kitchen display brings transformation to your table service restaurant. We appreciate having you as a customer.

Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Great Cloud-Based Restaurant POS System"
What do you like best about Aloha Cloud?

I love how easy Alhoa Cloud is, as well as how friendly customer support is when I have any issues. I enjoy the numerous features this product offers, as I use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

There's not a lot to dislike about Aloha Cloud, other than the fact that the payment process can be time-consuming, and sometimes the pricing information is not particularly transparent. Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thanks for being a valued customer; we love hearing about your positive experience with Aloha Cloud. We’re glad to hear that our customer support is helpful and you enjoy our features. We’re glad to hear that Aloha Cloud is helping your restaurant streamline order taking and payment processing.

Verified User in Restaurants
UR
Small-Business (50 or fewer emp.)
"Great Product for Point of Sale"
What do you like best about Aloha Cloud?

Aloha Cloud has such a great interface and is super intuitive/easy to use Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

I do with Aloha Cloud had a bit more flexibility with third party integrations Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thank you for sharing your experience with us! We’re so glad that you love Aloha Cloud's interface. We appreciate your feedback on our third party integrations and will keep that in mind when working to improve. We’re here to help if you need any additional support.

SUNNY S.
SS
Account Assistant
Mid-Market (51-1000 emp.)
"Streamline Operations and Enhance Customer experience"
What do you like best about Aloha Cloud?

It aims to Streamline Operations specifically Restaurant industry and Enhance Customer experience and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Some time Onboarding challenges reported Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thanks for sharing. We love hearing about exceptional experiences for our customers. We’re glad Aloha Cloud is the right solution for your business and that you're able to streamline operations and enhance your customer experience.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"aloha cloud has been a stable system for us"
What do you like best about Aloha Cloud?

Reporting, offline cridet card sales, stability, POS layout, screen size, ease of changing prices, and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

KDS requires extra steps whing ringing in some prodcuts Review collected by and hosted on G2.com.

Response from Aloha by NCR Voyix of Aloha Cloud

Thank you for sharing your experience with us. We’re so glad that you love Aloha Cloud's ease of changing prices and easy navigation. We appreciate your feedback on the KDS and will keep it in mind when working to improve. We’re here to help if you need any additional support.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"One Stop solution for Digital banking"
What do you like best about Aloha Cloud?

I am highly impressed by its user friendly interface which makes online and mobile banking a peice of cake for customers and financial institusions. The software easy navigation design enhances the tool's usability and experience. Apart from this, the implemented security features of the tool are also top notch. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

While I like most of the things in the tool, one area i think it can be improved is the customization options for financial institutes to meet their specific branding and requirements. Review collected by and hosted on G2.com.

Mohamed E.
ME
consultant
Enterprise (> 1000 emp.)
"Digital banking solution"
What do you like best about Aloha Cloud?

Integration Capabilities, The platform is known for its strong integration capabilities, allowing seamless connections with a wide array of third-party services and internal banking systems. This facilitates a more holistic and efficient digital banking ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Aloha Cloud?

Feature Limitations: Some users might find that the platform does not offer all the features they need or that new features are slow to be released compared to competitors Review collected by and hosted on G2.com.