Introducing G2.ai, the future of software buying.Try now
Share your insights with BigCommerce

Thousands of people like you come to G2 to find out whether solutions like BigCommerce are the right fit for them. Share your real experiences with BigCommerce and the G2 community and help someone make the right decision about their software.

BigCommerce Reviews & Product Details - Page 2

BigCommerce Product Details

Pricing

Pricing provided by BigCommerce.

Standard

$29.95
/ per month

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video
Product Avatar Image

Have you used BigCommerce before?

Answer a few questions to help the BigCommerce community

BigCommerce Reviews (560)

View 2 Video Reviews
Reviews

BigCommerce Reviews (560)

View 2 Video Reviews
4.2
561 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Sarah G.
SG
Web Developer
Mid-Market (51-1000 emp.)
"Great Ecommerce Platform for B2B Companies"
What do you like best about BigCommerce?

The support from BigCommerce has been great along with the features that get rolled out in the B2B space. We spent an extensive time choosing the right platform and we made the best decision going with BigCommerce. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I dislike the page builder if you are using the out of the box front-end. If you go headless there is a lot more flexibility but more difficult to maintain. I believe they are solving this issue with catalyst and makeshift. Review collected by and hosted on G2.com.

Mike M.
MM
VP of Commercial
Mid-Market (51-1000 emp.)
"Good, Responsive Company with Nice B2B Features"
What do you like best about BigCommerce?

Super user friendly with intutive interface that doesn't require coding. Customer Support is solid and timely. Uptime is consistent and above standard. They bought bundel B2B which really upgraded their B2B functionality. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Still very much a B2C platform. Upgrades on integrating B2B will be key to their growth in that space. Review collected by and hosted on G2.com.

LM
Online administrator
Small-Business (50 or fewer emp.)
"Big Commerce - great platform even for beginners"
What do you like best about BigCommerce?

Great technical assistance , we recently had a card attacking incident and we were given some good advice Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

If there was an option to block a specific users email from attempting abandoned orders when checking if credit cards work , this would be great as an extra fraud protection Review collected by and hosted on G2.com.

BT
VP
Mid-Market (51-1000 emp.)
"One of the easiest deployments of any platform"
What do you like best about BigCommerce?

I love how much is out-of-box with regard to curated services. While competitors offer large ecosystems of apps, we find that more time is spent regretting our apps whereas BigCommerce is very buttoned up. Less to worry about. The custom service is incredible. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Although the apps are great, there are fewer, so we need to either turn to third parties or custom build our own. It's not a deal breaker by any means, but I'm sure this will grow in time. Review collected by and hosted on G2.com.

LL
accounting specialist
Accounting
Small-Business (50 or fewer emp.)
"Accounting Manager"
What do you like best about BigCommerce?

Ease of customers placing orders online. We are integrated with Avalara AvaTax for simplified sales tax calculations. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is a learning curve to getting everything set up, but it is user-friendly so if you have decent computer skills, it is not too difficult to figure out. Review collected by and hosted on G2.com.

Mansoor K.
MK
Business Analyst II
Mid-Market (51-1000 emp.)
"Easy to setup and configure at your own"
What do you like best about BigCommerce?

The UI is super friendly and intuitive to configure and the support of Bigcommerce is good as well Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Few very basic features like price list are not available and it need to upgrade to higher subscription plan to get the feature Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"So far BC has been very easy and intuitive to learn and use."
What do you like best about BigCommerce?

Easy integrations to other apps, the intuitive nature, flexibility and customization from our previous site. It allowed us to continue to meet our customer needs while also upgrading the experience for new customers. Our account rep Rachelle is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are lots of upgrades that still need to happen and assistance with integrating apps suggested. Until now the theme abilities were immature.. Review collected by and hosted on G2.com.

CL
marketing director
Mid-Market (51-1000 emp.)
"Great for Ecomm, But Customization Was Challenging"
What do you like best about BigCommerce?

We used this platform for years for our ecomm site and it was great! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Very limited customization at the time, coding unique features was very difficult. Review collected by and hosted on G2.com.

TF
Marketing Manager
Small-Business (50 or fewer emp.)
"BigCommerce Website"
What do you like best about BigCommerce?

BigCommerce is a great way to easily build your online store. It has a user-friendly backend. And lots of built-in functionality, theme options to customize the website design and features. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The BC basic package can be limited. Add-ons are needed in order to get extra features and functionality. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Mid-Market (51-1000 emp.)
"An Alternative to shopify for medium to large businesses"
What do you like best about BigCommerce?

It's user friendly UI and very intuitive. Customers really like it. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We've managed to get the most out of BigCommerce the last few years with no current bottlenecks. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by BigCommerce.

Standard

$29.95
/ per month

Plus

$79.95
/ per month

Pro

299.95
/ per month
BigCommerce Comparisons
Product Avatar Image
Shopify
Compare Now
Product Avatar Image
Magento OS
Compare Now
Product Avatar Image
Salesforce Commerce for B2C
Compare Now
BigCommerce Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Customization
Security
Performance and Reliability