Braze Pricing Overview

Free Trial

Braze has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Braze to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$

How much does Braze cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 20 purchases.

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Braze Pricing Reviews

(2)

Verified User in Education Management

Small-Business (50 or fewer emp.)

8/1/2023

"Powerful platform, a lot of capabilities, takes time to learn"

5/5

What do you like best about Braze?

Customization, flexibility, in-depth data analysis. Extensive capabilities to allow me to build complex user engagement and communications flows. Excellent tech support team. Review collected by and hosted on G2.com.

What do you dislike about Braze?

Complex to set-up and use. It takes time to learn it Review collected by and hosted on G2.com.

Response from Emily Calderon of Braze

edit

Hi there, thank you so much for taking the time to review Braze! We hope you agree that the thorough set-up process is worth the complex and personalized emails.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/29/2025

"Expensive, constant price increases and hostile behavior"

0/5

What do you like best about Braze?

As a startup Braze doesn’t care about you. Prices get increased constantly and we told them that we will wire the bill in a week. Result: they close the account. 5 days later it’s still not reactivated though the bill is paid. You’re better off looking for another tool. Review collected by and hosted on G2.com.

What do you dislike about Braze?

Expensive, hard to use, long time to implement, unfriendly staff and team when you need something Review collected by and hosted on G2.com.

Response from Emily Calderon of Braze

edit

Thank you for your honest feedback. We understand your frustration and are committed to improving your experience. We take your feedback seriously and want to work closely with you to resolve these concerns.

Here at Braze, we pride ourselves on a transparent and flexible pricing model based on usage which we review on an annual basis. Please contact our support team at support@braze.com so we can make things right.