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BrightGauge

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BrightGauge Reviews & Product Details

BrightGauge Product Details
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Pricing

Pricing provided by BrightGauge.

Standard

$316.00
Per Month

Enterpise

$436.00
Per Month
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BrightGauge Media

BrightGauge Demo - IT Glue BrightGauge Dashboard
BrightGauge dashboard featuring IT Glue Integration
BrightGauge Demo - LogicMonitor BrightGauge Report
BrightGauge report featuring LogicMonitor Integration
BrightGauge Demo - LogicMonitor BrightGauge Dashboard
BrightGauge dashboard featuring LogicMonitor Integration
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BrightGauge Reviews (34)

Reviews

BrightGauge Reviews (34)

4.6
34 reviews

Pros & Cons

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Tharwat A.
TA
IT Asset Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"great ticket metrics tool"
What do you like best about BrightGauge?

visualizing data, offering real-time dashboards and automated reports for both clients and internal use Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

limited ability to create detailed reports beyond basic counts and sums, as well as the lack of intelligence to help users understand data beyond what's already in the SQL queries Review collected by and hosted on G2.com.

EW
Owner/Partner of CW PSA/CPQ Consulting Firm
Small-Business (50 or fewer emp.)
"Great Tool for Visual KPI's & Current Data"
What do you like best about BrightGauge?

Ease of use, it does not have a huge learning curve as long as you know the data source Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

More datapoints are always welcome, sometimes I am missing one I want Review collected by and hosted on G2.com.

Tamir S.
TS
ceo
Small-Business (50 or fewer emp.)
"An amazing, convenient, simple, and highly user-friendly system."
What do you like best about BrightGauge?

First, its GUI is amazing and easy to understand. Second, the ability to create boards and graphs independently, without the need for development, is a huge advantage.

And, of course, the option to provide viewing access to many employees at no cost is a significant benefit. Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

There’s nothing I don’t like; it’s very convenient. Review collected by and hosted on G2.com.

Cassie K.
CK
Partner
Small-Business (50 or fewer emp.)
"So easy to create custom reports and dashboards!"
What do you like best about BrightGauge?

I find that it is incredibly intuitive and easy to learn how to build custom reports and dashboards. The interface is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

It can be slow to work in at times, and I wish it could do some more advanced calculations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Small-Business (50 or fewer emp.)
"Great Visualization Tool"
What do you like best about BrightGauge?

Brightgauge helps convey what's important to me as the Director of Service to the rest of my team. It allows us to use the visualized data to summarize what and where we need to focus our collective efforts. Brightgauge helps us encapsulate parts of our service delivery and assign it to a stakeholder within my team, so we can easily hold each other accountable, and support each other when we know a metric has breached the bandwidth of an individual or team. Additionally, the customer support team is fantanstic in figuring out where we have gone wrong. Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

More free data sources is always welcome, so we can integrate even more into Brightgauge without increasing the cost burden we are already signed up for in various platforms. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Mid-Market (51-1000 emp.)
"Solid Platform but has some limitations"
What do you like best about BrightGauge?

Integration with our product stack is great

Relatively easy to build out gauges, dashboards and reports Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

Whilst its easy to use it does have some limitations Review collected by and hosted on G2.com.

YB
Director of Operations
Mid-Market (51-1000 emp.)
"Best Reporting and Dashboard Tool"
What do you like best about BrightGauge?

It's perfect to show data to our customers in new formats, instead of using the clasic CSV file we can have everything in a dashboard, reports that took us hours to make are now automated thanks to brightgauge. Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

Some integrations are missing, and some integrations don't display the data really good, for ex Liongard. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market (51-1000 emp.)
"Business enabler"
What do you like best about BrightGauge?

Enables better decision making with data that matters to me Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

Sometimes tough to make the gauge I want Review collected by and hosted on G2.com.

BK
Manager of Systems Engineering
Small-Business (50 or fewer emp.)
"True Client Response Reporting"
What do you like best about BrightGauge?

BrightGauge has allowed us to show true metrics within our website and to our team. They give you so many options for reporting that can be used for QBRs, anonomous feedback on your sites and its a powerful tool to help your team grow stronger. Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

Soemtimes the reports can be difficult to fine toon how you want them to be. You never know going into a QBR exactly what each client wants to see within Metrics, theres a bit of trial and error at times with it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Powerful Data Visualization"
What do you like best about BrightGauge?

It provides a user-friendly interface for creating and customizing visually appealing dashboards, allowing users to gain actionable insights from their data effortlessly. Review collected by and hosted on G2.com.

What do you dislike about BrightGauge?

It has limited support integration with many popular data sources and platforms. I would like to see expanded support for additional systems or more advanced data manipulation options. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by BrightGauge.

Standard

$316.00
Per Month

Enterpise

$436.00
Per Month

Enterprise+

$616.00
Per Month
BrightGauge Comparisons
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BrightGauge Features
Reports Interface
Steps to Answer
Graphs and Charts
Historical Snapshots
Real-Time Updating
Email Reports