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CandorIQ

By CandorIQ

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CandorIQ Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of CandorIQ, facilitating smooth collaboration and efficient compensation management. (12 mentions)
Users value the responsive support and personalized service of CandorIQ, enhancing their compensation management experience. (9 mentions)
Users value the incredible customer support from CandorIQ, appreciating their responsiveness and personalized service. (9 mentions)
Users commend CandorIQ for its responsive support and quick implementation, meeting diverse compensation planning needs seamlessly. (9 mentions)
Users value the powerful benchmarking capabilities of CandorIQ, enhancing collaboration and simplifying compensation management. (6 mentions)
Users express concern over missing features, wishing for more complete functionality as the product develops. (4 mentions)
Users note the insufficient features of CandorIQ, expressing anticipation for future improvements and additions. (3 mentions)
Users face challenges with upload issues, necessitating workarounds due to lack of integrated HRIS capabilities. (2 mentions)
Users find the difficult setup of CandorIQ challenging due to inadequate onboarding and limited support resources. (1 mentions)
Users note the inadequate reporting features of CandorIQ, hindering usability and limiting its overall effectiveness. (1 mentions)

5 Pros or Advantages of CandorIQ

1. Ease of Use
Users value the ease of use of CandorIQ, facilitating smooth collaboration and efficient compensation management.
See 12 mentions

See Related User Reviews

Mark M.
MM

Mark M.

Mid-Market (51-1000 emp.)

5.0/5

"Candor IQ cut our comp adjustment cycle project hours by 2/3"

What do you like about CandorIQ?

Comp adjustment cycle is easy to run Flexible benchmark inputs Responsive support

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great for small businesses, trusted data and good customer support"

What do you like about CandorIQ?

CandorIQ has a really good price point for smaller businsses. The partnership that CandorIQ has with Mercer means that the data can be trusted and I l

2. Compensation Management
Users value the responsive support and personalized service of CandorIQ, enhancing their compensation management experience.
See 9 mentions

See Related User Reviews

Mark M.
MM

Mark M.

Mid-Market (51-1000 emp.)

5.0/5

"Candor IQ cut our comp adjustment cycle project hours by 2/3"

What do you like about CandorIQ?

Comp adjustment cycle is easy to run Flexible benchmark inputs Responsive support

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"White glove service, collaborative team, and easy-to-use platform"

What do you like about CandorIQ?

A one-shop tool for all your compensation and merit cycle needs. CandorIQ's team was incredibly responsive to both feedback and collaborative with fea

3. Customer Support
Users value the incredible customer support from CandorIQ, appreciating their responsiveness and personalized service.
See 9 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"CandorIQ is the source of truth for all things compensation at our company."

What do you like about CandorIQ?

Quickly action requests, like switching to SSO or adding new features. Integrated global benchmarking data from Mercer. Incredible customer support

Mark M.
MM

Mark M.

Mid-Market (51-1000 emp.)

5.0/5

"Candor IQ cut our comp adjustment cycle project hours by 2/3"

What do you like about CandorIQ?

Comp adjustment cycle is easy to run Flexible benchmark inputs Responsive support

4. Features
Users commend CandorIQ for its responsive support and quick implementation, meeting diverse compensation planning needs seamlessly.
See 9 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"CandorIQ is the source of truth for all things compensation at our company."

What do you like about CandorIQ?

Quickly action requests, like switching to SSO or adding new features. Integrated global benchmarking data from Mercer. Incredible customer support

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"White glove service, collaborative team, and easy-to-use platform"

What do you like about CandorIQ?

A one-shop tool for all your compensation and merit cycle needs. CandorIQ's team was incredibly responsive to both feedback and collaborative with fea

5. Benchmarking
Users value the powerful benchmarking capabilities of CandorIQ, enhancing collaboration and simplifying compensation management.
See 6 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"CandorIQ is the source of truth for all things compensation at our company."

What do you like about CandorIQ?

Quickly action requests, like switching to SSO or adding new features. Integrated global benchmarking data from Mercer. Incredible customer support

Mark M.
MM

Mark M.

Mid-Market (51-1000 emp.)

5.0/5

"Candor IQ cut our comp adjustment cycle project hours by 2/3"

What do you like about CandorIQ?

Comp adjustment cycle is easy to run Flexible benchmark inputs Responsive support

5 Cons or Disadvantages of CandorIQ

1. Missing Features
Users express concern over missing features, wishing for more complete functionality as the product develops.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Reasonably Priced Tool with an Engaged & Responsive Support Team"

What do you dislike about CandorIQ?

The product is still relatively new, so they're still working out some kinks and building out some of the self-serve functionality. That said, they ar

Catherine W.
CW

Catherine W.

Mid-Market (51-1000 emp.)

4.5/5

"Great compensation tool with excellent support"

What do you dislike about CandorIQ?

Right now, compensation bands cannot be automatically updated with new market data. While the team is very helpful in bulk updating bands on the back

2. Insufficient Features
Users note the insufficient features of CandorIQ, expressing anticipation for future improvements and additions.
See 3 mentions

See Related User Reviews

Darin E.
DE

Darin E.

Mid-Market (51-1000 emp.)

5.0/5

"CandorIQ is a table stakes product in our HR stack."

What do you dislike about CandorIQ?

The downside of CandorIQ is like any new product its feature depth is still improving. But given how new the product is I honestly am impressed with w

Jennifer A.
JA

Jennifer A.

Mid-Market (51-1000 emp.)

5.0/5

"Great new product and awesome team"

What do you dislike about CandorIQ?

The company hasn't been around as long as some of the players in the space and—while that has its perks—it also has its obvious disadvantages. The cur

3. Upload Issues
Users face challenges with upload issues, necessitating workarounds due to lack of integrated HRIS capabilities.
See 2 mentions

See Related User Reviews

Mark M.
MM

Mark M.

Mid-Market (51-1000 emp.)

5.0/5

"Candor IQ cut our comp adjustment cycle project hours by 2/3"

What do you dislike about CandorIQ?

They'll need to develop easier upload capabilities. We don't have HRIS APIs hooked up so need to do work arounds.

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"CandorIQ is the source of truth for all things compensation at our company."

What do you dislike about CandorIQ?

As we have global employees in countries with no HRIS, we have to rely on their team to upload their data.

4. Difficult Setup
Users find the difficult setup of CandorIQ challenging due to inadequate onboarding and limited support resources.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great for small businesses, trusted data and good customer support"

What do you dislike about CandorIQ?

CandorIQ is still very much a startup. The onboarding process still needs work and there isn't much extra support resources available for the end user

5. Inadequate Reporting
Users note the inadequate reporting features of CandorIQ, hindering usability and limiting its overall effectiveness.
See 1 mentions

See Related User Reviews

Bryan W.
BW

Bryan W.

Mid-Market (51-1000 emp.)

5.0/5

"Compensation Made Simple"

What do you dislike about CandorIQ?

CandorIQ is a new tool with a solid foundation, though some features are not yet available, such as detailed, downloadable reports. That said, the too

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CandorIQ Reviews (18)

Reviews

CandorIQ Reviews (18)

4.8
18 reviews
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Catherine W.
CW
Team Lead, Total Rewards & Payroll
Mid-Market (51-1000 emp.)
"Great compensation tool with excellent support"
What do you like best about CandorIQ?

CandorIQ has been a great partner for our compensation work. The data is powered by Mercer, which gives me confidence that we are working with a strong dataset and lots of reliable data points. The platform itself is easy to use. Our recent compensation review went smoothly, especially with the ability to pre-load pre-approved raises and require comments for any additional adjustments. Customer service is truly top notch: the team listens, is responsive, and works with us to solve issues quickly. I also appreciate that because CandorIQ is still in a growth phase, my feedback is heard and often implemented, which makes me feel like I am helping shape a tool that really works for us. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

Right now, compensation bands cannot be automatically updated with new market data. While the team is very helpful in bulk updating bands on the back end, it would be great to see this automated in the future. Some aspects of the platform are still being built out, but that is expected for a startup product. It is also an opportunity, since it means they are improving quickly and adapting to user needs. Review collected by and hosted on G2.com.

Cassie Q.
CQ
Head of Recruiting
Mid-Market (51-1000 emp.)
"Transformational Partner for Our Employee Experience Strategy"
What do you like best about CandorIQ?

CandorIQ has been an invaluable partner in helping us execute on our employee experience vision. From the very beginning, their team demonstrated deep expertise, a genuine commitment to understanding our goals, and a proactive approach to ensuring our success.

The platform itself is intuitive, powerful, and designed with the end user in mind. It’s clear that every feature has been thoughtfully crafted to help organizations like ours create more impactful, data-driven employee experiences. The insights we’ve gained are already shaping the way we approach engagement, retention, and overall team satisfaction. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

Still in the early phases, we are working out some kinks, such as sharing benefits information to make things less manual. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Easy to Use Compensation Tool!"
What do you like best about CandorIQ?

CandorIQ's team were so helpful and hand ons in helping us onboard to get great benchmarketing data and get us through our comp cycle.

In particular they were able to help get all our merit increase letters to employees through their portal (we had 16 different letter types) and they were able to help us automate the letter making and delivery of our letters so that employees could log on and get their letters. They were so quick in helping us deliver these as they got it done for us in one day. Employees were particularly happy to get the letters but also to to see their total compensation value in a dashboard including the cost of benefits and equity within their portal.  

CandorIQ has a really easy to use solution that has helped scale our compensation planning practices. In particular, they have a great benchmarketing tool that takes the best data for your industry to help build your team's levels. The team is particularly agile and was able to quickly delivery feature requests like addition search functionality or descriptions of roles. The service and speed is particularly impressive! They also have a lot of flexibility in their UI for many different cases and if they don't have something and you request it they tend to build it out quickly.

The team is so quick and agile it is amazing to see all the new features that have come out even in the last quarter! I am excited to see what they build next. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

They are great! I would highly recommend them! Review collected by and hosted on G2.com.

SS
Senior Manager, People Operations
Mid-Market (51-1000 emp.)
"Excellent service for the customer"
What do you like best about CandorIQ?

I appreciate the personal touch they give to their clients. They have a genuine desire for you to succeed. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

I do not have anything that I'd share or warn others against. I like the product and company. Review collected by and hosted on G2.com.

Mark M.
MM
VP of People Operations
Mid-Market (51-1000 emp.)
"Candor IQ cut our comp adjustment cycle project hours by 2/3"
What do you like best about CandorIQ?

Comp adjustment cycle is easy to run

Flexible benchmark inputs

Responsive support Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

They'll need to develop easier upload capabilities. We don't have HRIS APIs hooked up so need to do work arounds. Review collected by and hosted on G2.com.

Bryan W.
BW
Head of Human Resources
Mid-Market (51-1000 emp.)
"Compensation Made Simple"
What do you like best about CandorIQ?

CandorIQ is a powerful tool that combines simplicity with depth. Its design is clean and user-friendly, making it easy to navigate while still covering all the essentials. The interface is intuitive and visually appealing, which enhances the user experience. Another standout feature is the support team, which provides exceptional “white glove” service, ensuring users feel supported every step of the way. The tool is also easy to set-up, making integration a breeze. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

CandorIQ is a new tool with a solid foundation, though some features are not yet available, such as detailed, downloadable reports. That said, the tool shows great potential, but there are areas where additional features would enhance its overall utility and effectiveness. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Great for small businesses, trusted data and good customer support"
What do you like best about CandorIQ?

CandorIQ has a really good price point for smaller businsses. The partnership that CandorIQ has with Mercer means that the data can be trusted and I like how the platform can be customised to meet our business needs. We are still in the early days of rolling out the system, but so far it has been an overall positive experience as an administrator. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

CandorIQ is still very much a startup. The onboarding process still needs work and there isn't much extra support resources available for the end user. However, the team is always around to answer questions if you need it. Review collected by and hosted on G2.com.

Leslie H.
LH
VP, People
Mid-Market (51-1000 emp.)
"VP, People"
What do you like best about CandorIQ?

The headcount planning module is one of a kind. I have yet to see a tool tackle this in a way that actually allows teams to get out of spreadsheets and automate a process that connects to your HRIS and ATS and manages approvals, projects org views into the future, and allows finance teams to more accurately budget headcount. It's such a game-changer. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

Haven't come across anything the team was not able to update or customize for us. It has always been white-glove customer support. Review collected by and hosted on G2.com.

Dave C.
DC
Compensation consultant
Mid-Market (51-1000 emp.)
"Strategic workforce planning with actionable insights"
What do you like best about CandorIQ?

CandorIQ is a powerful platform across both workforce planning and compensation. It effectively enables collaboration across HR, Finance and executive leadership, reducing cross-functional friction.

In my career I’ve spent countless hours building, populating and reconciling spreadsheets. CandorIQ effectively automates mountains of work, while improving decision-making with data, reporting and scenario planning. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

While CandorIQ delivers great value, it could benefit from more integrations with some niche systems. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business (50 or fewer emp.)
"Quick to implement and addresses a lot of compensation planning needs"
What do you like best about CandorIQ?

I'm really impressed with what CandorIQ has accomplished in it's short history. They are addressing a huge pain point for businesses around compensation planning. The application, accommodates a variety of compensation designs for smaller startup companies, and it includes embedded market data that otherwise would be a separate expense. Review collected by and hosted on G2.com.

What do you dislike about CandorIQ?

I'm looking forward to see what they do around customer driven configuration options and also workforce planning that can be shared between both HR and finance teams. Review collected by and hosted on G2.com.