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Channelwill

By Channelwill

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Channelwill Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the responsive customer support of Channelwill, highlighting their helpfulness and prompt assistance during setup. (20 mentions)
Users find Channelwill's Ecomsend Popups remarkably easy to use, making setup simple and accessible for all skill levels. (12 mentions)
Users praise the quick response and solution from support, making their experience seamless and efficient. (8 mentions)
Users commend the easy setup of EcomSend, allowing even non-tech-savvy individuals to customize effortlessly. (7 mentions)
Users love the easy customization options of EcomSend, allowing for seamless integration and appealing designs. (3 mentions)
Users note a lack of customization options for styling and fonts, which limits their design flexibility. (2 mentions)
Users face dashboard issues with Channelwill, affecting usability and leading to frustrations in accessing features. (1 mentions)
Users note that the plans may be expensive, but appreciate the negotiable pricing options available. (1 mentions)
Users express frustration over poor support, highlighting slow response times that diminish their overall experience. (1 mentions)

Top Pros or Advantages of Channelwill

1. Customer Support
Users praise the responsive customer support of Channelwill, highlighting their helpfulness and prompt assistance during setup.
See 20 mentions

See Related User Reviews

Sandhya P.
SP

Sandhya P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Support from Ria for EcomSend pop-up workflow"

What do you like about Channelwill?

EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

2. Ease of Use
Users find Channelwill's Ecomsend Popups remarkably easy to use, making setup simple and accessible for all skill levels.
See 12 mentions

See Related User Reviews

Sandhya P.
SP

Sandhya P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Support from Ria for EcomSend pop-up workflow"

What do you like about Channelwill?

EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

3. Quick Response
Users praise the quick response and solution from support, making their experience seamless and efficient.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks Ria!"

What do you like about Channelwill?

Quick response and solution! Funny GIFs are extras. Thanks Ria!

oussama k.
OK

oussama k.

Small-Business (50 or fewer emp.)

5.0/5

"i am a happy i found this app"

What do you like about Channelwill?

so helpful, the support as fast to respond

4. Easy Setup
Users commend the easy setup of EcomSend, allowing even non-tech-savvy individuals to customize effortlessly.
See 7 mentions

See Related User Reviews

Sandhya P.
SP

Sandhya P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Support from Ria for EcomSend pop-up workflow"

What do you like about Channelwill?

EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

5. Easy Customization
Users love the easy customization options of EcomSend, allowing for seamless integration and appealing designs.
See 3 mentions

See Related User Reviews

Sandhya P.
SP

Sandhya P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Support from Ria for EcomSend pop-up workflow"

What do you like about Channelwill?

EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app and customer service"

What do you like about Channelwill?

The customization options are better than my theme's default popup feature. The customer service is extremely professional, friendly, and quick to res

Top Cons or Disadvantages of Channelwill

1. Limited Customization
Users note a lack of customization options for styling and fonts, which limits their design flexibility.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app and customer service"

What do you dislike about Channelwill?

Nothing in particular. I do wish there was more customization with the fonts and sizing but nothing a request to customer service can't fix.

Neha N.
NN

Neha N.

Small-Business (50 or fewer emp.)

5.0/5

"Thank you"

What do you dislike about Channelwill?

There are fewer customizations like styling, placement of coupon code, etc.

2. Dashboard Issues
Users face dashboard issues with Channelwill, affecting usability and leading to frustrations in accessing features.
See 1 mentions

See Related User Reviews

Shamsher K.
SK

Shamsher K.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Nice App for Email Subscriber Popup"

What do you dislike about Channelwill?

recommendation of other app in the dashboard

3. Expensive
Users note that the plans may be expensive, but appreciate the negotiable pricing options available.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app features and welcoming support"

What do you dislike about Channelwill?

None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they a

4. Poor Support
Users express frustration over poor support, highlighting slow response times that diminish their overall experience.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks Ria!"

What do you dislike about Channelwill?

Dislike? Only thing I dislike is that they dont sleep to respond very fast. They should sleep some time!

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Channelwill Reviews (33)

Reviews

Channelwill Reviews (33)

5.0
33 reviews
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G2 reviews are authentic and verified.
Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Excellent App and active support"
What do you like best about Channelwill?

The most powerful tool I used in this company is Willdesk. The ease of use it's very easy to implement on our site. Especially when I reached out to the customer support team, Sophie responded to me in less than a minute and resolved my issues in just five minutes. How amazing she is! I have been using it for almost a month now, and it's amazing that they can integrate a lot of social media apps into a centralized app. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

At the moment, I don't have any issues or dislikes with the app. The pricing is a little bit high, but it is understandable as they have a top-notch service and support anytime. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Great app features and welcoming support"
What do you like best about Channelwill?

What I like the most on this company is they have a lot of apps that are very helpful for your store. I installed Willdesk and it really helps me to organize the communication with our customers through this app. Easy app to use and implement on our store swiftly. Sophie the support I encountered us very kind, prompt and helpful. I'm still exploring other apps they have and I'm surely installed most of the apps they have! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they are negotiable. Which is very top-notch to me. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"It's a great e-commerce platform especially for starters like me"
What do you like best about Channelwill?

It's a great e-commerce platform especially for starters like me. Their support is a top notch when it comes to providing assistance for what best for you. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

For now..I don't have any negative feedback for them. Review collected by and hosted on G2.com.

Dan C.
DC
Web Developer
Small-Business (50 or fewer emp.)
"Fast and efficient support from Ria"
What do you like best about Channelwill?

The response was very fast and helped solve my problem efficiently. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

Nothing as I only had a small issue and it was solved. Review collected by and hosted on G2.com.

Anastasia T.
AT
Admin
Small-Business (50 or fewer emp.)
"Seriously Easy and Actually Works!"
What do you like best about Channelwill?

Look, I’m not a tech guru, but even I could set up EcomSend Popups in like, five minutes. We just started using this app, but I’m already really happy with it.

The best part? Their customer support is actually good. Like, really good. I had a question once, and they answered right away.

Honestly, if you’re on Shopify and want to get more email signups and maybe even make a few extra sales, give this app a try. You won’t regret it. It’s simple, and it works. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

We’re new to this app, but so far, so good! I haven’t found anything I don’t like. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Simple, effective, and great support!"
What do you like best about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interface is clean and intuitive, making the whole process smooth even for someone without a tech background. I also had a few questions, and the support associate went above and beyond to help—super super responsive and genuinely helpful. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I have nothing that I dislike about Channelwill. Review collected by and hosted on G2.com.

i’Chiree B.
IB
CEO/ Owner
Small-Business (50 or fewer emp.)
"The best customer service"
What do you like best about Channelwill?

Ria, just gave me the best customer service I ever had. When I tell you she helped me solve my problem within 10 minutes. She was so nice and kind and knew her job so well. Thank you Ria. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

Everything was great! Ria helped me and couldn't believe how fast and informative she helped me navigate through the dashboard. Review collected by and hosted on G2.com.

Vinayak K.
VK
Marketing Consultant
Small-Business (50 or fewer emp.)
"Great App: EcomSend"
What do you like best about Channelwill?

Support, ease of implementation, and responsiveness. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

Nothing to be honest! It's a great Shopify app. Review collected by and hosted on G2.com.

Yuan F.
YF
/
Small-Business (50 or fewer emp.)
"Good feature"
What do you like best about Channelwill?

Provide with good feature in shopify, easy to setup, prompt customer support Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

If there can be more feature like get discount by signing up, that would be better Review collected by and hosted on G2.com.

Alpha V.
AV
Business Owner
Small-Business (50 or fewer emp.)
"Very helpful team. Great app features."
What do you like best about Channelwill?

The quick response time from the team!!! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

There isn't something I dislike about Channelwill Review collected by and hosted on G2.com.