Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

ChannelEngine Reviews & Product Details

ChannelEngine Product Details

Pricing

Pricing provided by ChannelEngine.

Starter

Contact Us

Growth

Contact Us

ChannelEngine Media

ChannelEngine Demo - Product information and syndication
Take charge of your product listings. Easily manage and update product information across all your sales channels.
ChannelEngine Demo - Pricing and promotion
Our advanced pricing rules and intuitive pricing engine keep you competitive and make you win more orders.
ChannelEngine Demo - Order management
Use our platform to streamline order management and fulfillment from start to finish.
ChannelEngine Demo - Inventory management
Manage your inventory across multiple warehouses, channel fulfillment services, and 3PL providers.
ChannelEngine Demo - Reporting and analytics
Get detailed insights into your channel performance to improve ecommerce operations and effectively report to key stakeholders.
Product Avatar Image

Have you used ChannelEngine before?

Answer a few questions to help the ChannelEngine community

ChannelEngine Reviews (21)

Reviews

ChannelEngine Reviews (21)

4.3
21 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Business Supplies and Equipment
AB
Small-Business (50 or fewer emp.)
"Integration & Automation Master"
What do you like best about ChannelEngine?

Various options for integration. I do not need to switch the platform I am using for hyprid sales. For any industry I was looking forward to do sales, it offered me a visibility to place my product/s with the system I already have in place. Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

Complexity, as I try to run everything solo and lack technical resources, it was difficult to start with. As of today it seems quite straightforward but in the beginning I found the platform difficult. Customization of the product feed can offer more tailored options to stand out. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Efficient and Scalable Multi-Channel Management"
What do you like best about ChannelEngine?

CE is extremely user-friendly and simplifies the rapid integration of new marketplaces. Its extensive features support a wide range of channels, making implementation and daily use seamless. CEs exceptional customer support treats us like partners, ensuring smooth operations and continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

While CE integrates well with various platforms, it lacks robust export functions for attributes and mapped categorizations. Enhancing these features would greatly improve data management and analysis. Review collected by and hosted on G2.com.

HJ
Enterprise (> 1000 emp.)
"Sufficient for selling on marketplaces, limitations for expanding the scope & selling bundles"
What do you like best about ChannelEngine?

- Decent order and product information link with Marketplaces e.g. Amazon

- Prompt support from the Customer Success Manager when needed

- Good coverage of issues on help pages

- Swift in scheduling calls with the relevant audience

- Pretty easy to use to configure more markets Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

- Missing/limited features when it comes to cancellations/returns

- Very limited when it comes to bundle specifics/APIs/configurations

- Not properly designed for a cross-regional business

- Not having a product management tool similar to a DAM/PIM to make changes within CE Review collected by and hosted on G2.com.

Daniel G.
DG
Digital Director (Board Member)
Mid-Market (51-1000 emp.)
"Best Marketplace Integration Software out there"
What do you like best about ChannelEngine?

The team i work woth. The UX is also really like by me team, and their Knowlegde base can answer all your questions Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

If you have a big assortiment, you need to be smart about how much masterdata you share and how you optimize this per marketplace. Review collected by and hosted on G2.com.

Response from Grace Mendez of ChannelEngine

Thank you for sharing your positive experience with us, Daniel! We're thrilled to hear that you are enjoying working with our team and our platform. Your feedback is invaluable as we continue to refine and enhance our services and product to better serve your needs.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Great intergrator"
What do you like best about ChannelEngine?

All the common marketplace are available within ChannelEngine and many more. It's easy to use but some technical experience is needed. Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

Sometimes the support takes too long to reply. Review collected by and hosted on G2.com.

Jasper d.
JD
Community Manager
Small-Business (50 or fewer emp.)
"Great integrator for our marketplace management"
What do you like best about ChannelEngine?

Easy to integrate with many different channels such as different marketplaces or Shopify. It really becomes the central place of channel management where you can easily load and implement product feeds, map attributes and push them. If something goes wrong an error notification per product helps you out to easily find the issue at hand that you should fix. Also easy to contact customer support (personally I like to call) which has extended knowledge and is always keen to check out issues with you. All in all, great integrator to use on a frequent basis. Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

Some downsides to using Channel Engine are the duration of new features to be released and that sometimes service can be slow. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Powerful Multi-Marketplace Solution"
What do you like best about ChannelEngine?

I've been using ChannelEngine for a while now, we use it everyday, and its true strength lies in its seamless integration with a wide range of marketplaces across different countries. The ability to create product selections and apply filters is incredibly convenient, making it easy to manage your product catalog effectively. ChannelEngine has an exceptional customer support. Whenever I've encountered issues or had questions, their support team has been quick to respond and provide effective solutions. This level of support is a valuable asset, especially when dealing with complex marketplace integrations. Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

There are some areas that could be improved. One significant drawback is the absence of master rules, which leads to the need for numerous price rules, making pricing management quite time-consuming. Additionally, it's important to note that ChannelEngine requires a certain level of technical expertise to implement and navigate effectively. It may not be the best fit for small businesses looking to connect just a couple of marketplaces with a limited product inventory. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Mid-Market (51-1000 emp.)
"Integration done in a few weeks - happy for over a year"
What do you like best about ChannelEngine?

What I like best is the number of relevant marketplaces available. I also enjoy the the contact with our account manager and t Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

Can be complicated to find the errors preventing a product feed to be pushed to a marketplace Review collected by and hosted on G2.com.

LT
Small-Business (50 or fewer emp.)
"Great but definitifely room for improvement"
What do you like best about ChannelEngine?

Great customer support, easy to change content Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

The platform is missing a lot of desired features. For example:

1. Not a lot of reports are to be exported (downloads in excel files), with focus on the statistics.

2. I dislike how you cannot filter the dashboard on the marketplaces used; active or inactive, on alphabetic order.

3. What is also missing, is the option to filter on brand, stock, price etc. IN GENERAL within the products. (you can only filter on products after selecting a channel).

4. The tool is also very error-sensitive. For example when you want to apply discounts. Everything needs to be 100% correct otherwise major errors could occur. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Wide availability in connections, good customer service"
What do you like best about ChannelEngine?

The fact that we can connect a lot of marketplaces through one system. The accountmanager that is always really helpful to look for solutions. Review collected by and hosted on G2.com.

What do you dislike about ChannelEngine?

The speed of problem solving. Some tickets are open for weeks and there is no sollution. As a inspirational group we need a better solution for variants on marketplaces. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by ChannelEngine.

Starter

Contact Us

Growth

Contact Us

Scale

Contact Us
ChannelEngine Comparisons
Product Avatar Image
Channable
Compare Now
Product Avatar Image
Webgility
Compare Now
Product Avatar Image
Feedonomics
Compare Now
ChannelEngine Features
Optimized Business Operations
Data Synchronization
Order Fulfillment
Catalog Management
Product Intelligence
Multichannel Publishing
Accounting Reports
Marketplace Integration
Internationalization
Order Management
Product Avatar Image
Product Avatar Image