CINC Reviews & Product Details

I have been using CINC for three years, primarily for lead generation. I appreciate how effortless the setup process was, making it easy to integrate into my workflow. One of the standout features of CINC is its user-friendly CRM, which simplifies managing contacts and communications. The ability to create automated campaigns effectively enhances my marketing efforts, saving time and increasing efficiency. I am particularly impressed with the excellent customer support that CINC provides. I benefit from their monthly meetings to explore new platform features and the prompt resolution of any issues, typically within a day. Another feature I find valuable is the notification system, which alerts me via text when users log onto the site or read my emails, allowing me to stay on top of my communications effortlessly. Additionally, I appreciate that CINC continually improves by adding new features, making it better and more useful over time. Review collected by and hosted on G2.com.

I wish the search engine for properties would pull up everything that is on the MLS. It may need more filters. Review collected by and hosted on G2.com.

I appreciate the ease of use that CINC offers, especially since it shares similarities with other CRMs I have experience with. This familiarity made transitioning to CINC straightforward and hassle-free. I also value the high quantity of leads it provides at a low cost, making it an economical choice for my clients. The nurturing auto track feature is incredibly useful, allowing me to monitor all lead activities on the website effectively. This insight into lead behavior is invaluable for strategizing and optimizing conversion efforts. The combination of these factors makes CINC an enticing option for generating and managing leads. Review collected by and hosted on G2.com.

{"I think a lot could be done to improve websites. For my clients, they should be more customizable and more aesthetically pleasing. If they were, they would convert leads better."} Review collected by and hosted on G2.com.

I've had CINC for over 7 years now. Yes, I have thousands of leads. Since CINC engages my leads, they will eventually reach out to me. It could take months and sometimes years for some of them to reach out. Or maybe I will take them out to look at houses and not hear back right away. I do end up closing sales with them. With today's crazy up-and-down market, my CINC leads are keeping me busy. The leads I have sold homes to are repeat customers selling their previous homes or looking for other investment properties. I took out a client from CINC 2.5 years ago, and we have maintained contact since then. My website kept them informed on new properties. They called me back to start looking again in the Spring. We just closed on a summer home for them for 2.5 mil. Review collected by and hosted on G2.com.

It can be expensive, but the return outweighs the cost. Review collected by and hosted on G2.com.

I love CINC CRM because it streamlines lead management and keeps our team focused on what matters most—building relationships and closing deals. Its automation tools, real-time lead alerts, and robust follow-up systems allow us to stay ahead of the competition. The platform’s analytics and reporting give us clear insights into our performance, while the mobile app ensures we’re never out of touch with our clients. Simply put, CINC is a powerhouse tool that fuels our productivity and drives results. Review collected by and hosted on G2.com.

I dislike CINC CRM because its interface can feel overly complicated at times, requiring extra clicks and customization to achieve simple tasks. Review collected by and hosted on G2.com.

Customer service has been above and beyond. The initial onboarding process/training was excellent. I am excited about this capability. Review collected by and hosted on G2.com.

I would have liked more hands-on lead management training to learn how I prefer to learn. To understand the actual nuts and bolts. From the beginning to the end to a closed-out client, which has gone through the entire process. Even if it was a mock transaction. Review collected by and hosted on G2.com.

The quality of leads have been better than we've experienced with any other CRM we've used. Our account manager is very responsive and helpful. We also love that there is live support we can call when needed. Review collected by and hosted on G2.com.

Having used other crms there are some things about CINC that seem a little antiquated and time consuming. Not having full access and control over the backend can be frustrating some times, we would like to be able to have more control over some aspects but we've learned how to deal with it and make it work. Review collected by and hosted on G2.com.

The quality of Cinc's leads are far superior to any other of their competitors that my team and I have used. Especially now that they try to authenticate all of the phone numbers after a new lead registers, and a high proportion of the leads that register actually do authenticate their phone numbers. Plus the number of leads that Cinc generates each month triples what one of their competitors got for us for the same dollar spend. Review collected by and hosted on G2.com.

Cinc does cost quite a bit more than their competitors, but the quality and the quantity of the leads they generate are far superior. Review collected by and hosted on G2.com.

It is most useful to me as a CRM. It is fairly easy to use, but it also has a deep feature-set. Review collected by and hosted on G2.com.

It can be a little complicated for what I use it for. Review collected by and hosted on G2.com.

I think the platform is easy to use and apply. It helps keep track of the leads and lets you know where you are in the conversion process. Review collected by and hosted on G2.com.

I wish the drip campaigns were easier to apply. Maybe I'm having difficulty because I'm limited by what I can do? Review collected by and hosted on G2.com.

Cost per lead, lead quality, live in-person training, helpful support, focus on my ROI, reputable/valuable ownership (FNF), focus on AI, and open API allow for integrations. Review collected by and hosted on G2.com.

Some features are static and don't allow for comprehensive business analysis and reporting. To be clear though, this isn't their value proposition. It's just on my wishlist. Their open API does allow for integrations with other programs that do. The mobile app dialer for prospecting is clunky, but I have been told that it is being revamped. Review collected by and hosted on G2.com.