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Domo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Domo's ease of use exceptional, with intuitive interfaces and seamless data integration enhancing their experience. (165 mentions)
Users value the easy integration and diverse visualization options in Domo for effective data presentation and management. (82 mentions)
Users benefit from the easy integrations in Domo, which streamline data management from various sources effortlessly. (70 mentions)
Users value the seamless integrations of Domo, noting its capability to connect with numerous platforms effortlessly. (66 mentions)
Users appreciate Domo's ease of use and functionality, enabling efficient data integration and insightful reporting. (63 mentions)
Users find Domo has a high learning curve for beginners, complicating initial navigation and usability. (51 mentions)
Users often express frustration with Domo's missing features, including limited support for SQL and complex dataflow management. (40 mentions)
Users find the organization of datasets lacking, leading to frustration and challenges in data management. (38 mentions)
Users find Domo to be relatively expensive, particularly noting its pricing may not suit startups. (30 mentions)
Users experience a steep learning curve with Domo, especially newcomers struggling to navigate its extensive features. (27 mentions)
Users desire more customization options in Domo, feeling limited in dashboard and report flexibility compared to other tools. (26 mentions)
Users find Domo's limited features hamper flexibility, customization, and overall functionality, impacting user experience significantly. (26 mentions)

Top Pros or Advantages of Domo

1. Ease of Use
Users find Domo's ease of use exceptional, with intuitive interfaces and seamless data integration enhancing their experience.
See 165 mentions

See Related User Reviews

Eric H.
EH

Eric H.

Mid-Market (51-1000 emp.)

5.0/5

"Very impressive insight dashboard tool!"

What do you like about Domo?

I have to say, it's an impressive tool that has transformed the way we handle data and make business decisions. DOMO stands out with its user-friendly

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Data Visualization BI Tool with easy querying and external integrations"

What do you like about Domo?

Easy to pull in Salesforce data via SOQL queries, transform data, create dashboards, and leverage pre-built connectors for integrating with systems. M

2. Data Visualization
Users value the easy integration and diverse visualization options in Domo for effective data presentation and management.
See 82 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Data Visualization BI Tool with easy querying and external integrations"

What do you like about Domo?

Easy to pull in Salesforce data via SOQL queries, transform data, create dashboards, and leverage pre-built connectors for integrating with systems. M

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Great Integrations and Visualizations, Data flows can be a challenge to manage"

What do you like about Domo?

The visualizations are gerat, and the fact that it integrates easily with 100s of different platforms is incredibly valuable. It is easiy to use if y

3. Easy Integrations
Users benefit from the easy integrations in Domo, which streamline data management from various sources effortlessly.
See 70 mentions

See Related User Reviews

Eric H.
EH

Eric H.

Mid-Market (51-1000 emp.)

5.0/5

"Very impressive insight dashboard tool!"

What do you like about Domo?

I have to say, it's an impressive tool that has transformed the way we handle data and make business decisions. DOMO stands out with its user-friendly

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Data Visualization BI Tool with easy querying and external integrations"

What do you like about Domo?

Easy to pull in Salesforce data via SOQL queries, transform data, create dashboards, and leverage pre-built connectors for integrating with systems. M

4. Integrations
Users value the seamless integrations of Domo, noting its capability to connect with numerous platforms effortlessly.
See 66 mentions

See Related User Reviews

Eric H.
EH

Eric H.

Mid-Market (51-1000 emp.)

5.0/5

"Very impressive insight dashboard tool!"

What do you like about Domo?

I have to say, it's an impressive tool that has transformed the way we handle data and make business decisions. DOMO stands out with its user-friendly

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Data Visualization BI Tool with easy querying and external integrations"

What do you like about Domo?

Easy to pull in Salesforce data via SOQL queries, transform data, create dashboards, and leverage pre-built connectors for integrating with systems. M

5. Insights
Users appreciate Domo's ease of use and functionality, enabling efficient data integration and insightful reporting.
See 63 mentions

See Related User Reviews

DS

David S.

Mid-Market (51-1000 emp.)

4.0/5

"Year three of Domo in the books"

What do you like about Domo?

What I like best about Domo is the ease of use and functionality. I use Domo everyday for my job duties (creating and enhancing content for the end us

Ryan P.
RP

Ryan P.

Mid-Market (51-1000 emp.)

4.5/5

"Been a huge help to our workflows overall"

What do you like about Domo?

We've found Domo to be an extremely effective tool for building dashboards from our Jira instances. Its native Jira connector makes it easy to pull in

Top Cons or Disadvantages of Domo

1. Learning Curve
Users find Domo has a high learning curve for beginners, complicating initial navigation and usability.
See 51 mentions

See Related User Reviews

DS

David S.

Mid-Market (51-1000 emp.)

4.0/5

"Year three of Domo in the books"

What do you dislike about Domo?

While I understand Domo being in it everyday, it does seem to have a steep learning curve for new users and those that are not as data-driven. Sometim

Verified User
I

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A great Platform"

What do you dislike about Domo?

There can be a bit of a high learning curve at the start, that said Domo provides the tools you need to get up to speed.

2. Missing Features
Users often express frustration with Domo's missing features, including limited support for SQL and complex dataflow management.
See 40 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Solid BI tool, lacks some sophistication"

What do you dislike about Domo?

For complex dataflows, the drag and drop UI can become unweildy. Lack of easy, comprehensive SQL and Python support (without paying for add-ons). Prod

AR

Akash R.

Enterprise (> 1000 emp.)

4.0/5

"Awesome BI Tool"

What do you dislike about Domo?

Certain funtions are not supported in Beast mode and ETL. Cannot resize card tiles to specific sizes in dashboard. Dataflow Trigger rules fails when o

3. Data Management Issues
Users find the organization of datasets lacking, leading to frustration and challenges in data management.
See 38 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Domo (honest review)"

What do you dislike about Domo?

The organization of existing datasets is a huge miss. Instead of a having a folder architecture, Domo simply lists the datasets/dataflows by date of c

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Enabled insights"

What do you dislike about Domo?

I’m struggling with governance. When we first rolled out we had a lot users creating a lot of stuff that may or may not be junk.

4. Expensive
Users find Domo to be relatively expensive, particularly noting its pricing may not suit startups.
See 30 mentions

See Related User Reviews

RAHUL G.
RG

RAHUL G.

Enterprise (> 1000 emp.)

5.0/5

"Domo is a very powerful Business Intelligence tool as well an ETL tool."

What do you dislike about Domo?

Domo can be relatively expensive for startups. The pricing structure might not be feasible for everyone. Domo customer support is not very good since

CA

Christian A.

Enterprise (> 1000 emp.)

4.5/5

"Great Product -"

What do you dislike about Domo?

I don't have insights into specific pricing, but have heard from multiple sources that it is "premium" - i get the sense that is the case because in o

5. Steep Learning Curve
Users experience a steep learning curve with Domo, especially newcomers struggling to navigate its extensive features.
See 27 mentions

See Related User Reviews

DS

David S.

Mid-Market (51-1000 emp.)

4.0/5

"Year three of Domo in the books"

What do you dislike about Domo?

While I understand Domo being in it everyday, it does seem to have a steep learning curve for new users and those that are not as data-driven. Sometim

Cole S.
CS

Cole S.

Mid-Market (51-1000 emp.)

4.0/5

"Solid Product - Doesn't Necessarily Replace a Data Warehouse/Mart"

What do you dislike about Domo?

So this is the other side of the coin compared to what I just said. In our small ish company with about 200 employees, we have over 11,000 cards (repo

6. Limited Customization
Users desire more customization options in Domo, feeling limited in dashboard and report flexibility compared to other tools.
See 26 mentions

See Related User Reviews

Aaron C.
AC

Aaron C.

Enterprise (> 1000 emp.)

5.0/5

"Powerful and easy to use, with a few limitations"

What do you dislike about Domo?

For instance, yesterday I was creating a pivot table and needed the cells to change color based on whether the dollar amounts met a specific threshold

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"A Highly User-friendly Data Analytics Tool with Strengths in Usability and Integration"

What do you dislike about Domo?

While Domo is very user-friendly, some of its more advanced features and functionalities can require additional training and experience which presents

7. Limited Features
Users find Domo's limited features hamper flexibility, customization, and overall functionality, impacting user experience significantly.
See 26 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Solid BI tool, lacks some sophistication"

What do you dislike about Domo?

For complex dataflows, the drag and drop UI can become unweildy. Lack of easy, comprehensive SQL and Python support (without paying for add-ons). Prod

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A (constantly improving) good experience"

What do you dislike about Domo?

There are a couple of downsides; cost is high, and you might need to find creative workarounds sometimes. But it seems to me that those times happen l

Domo Reviews (929)

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Domo Reviews (929)

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Allison Lorraine S.
AS
Marketing Data Analyst
Mid-Market (51-1000 emp.)
"Always improving & extending their toolkit!"
What do you like best about Domo?

The platform makes it easy to create and duplicate content, which I find very convenient. The wide range of connectors simplifies the process of linking data sources. I also appreciate the available AI tools and training resources, which are quite helpful. Ultimately, it is great to see that they are consistently enhancing and expanding their toolkit. Review collected by and hosted on G2.com.

What do you dislike about Domo?

The introduction of new features, or changes to existing ones, is often not communicated clearly, which can occasionally result in dataflows or cards breaking. Additionally, the training resources are sometimes outdated, making the training process slower and more confusing. Review collected by and hosted on G2.com.

Zachary F.
ZF
Data Analyst
Mid-Market (51-1000 emp.)
"DOMO provides an excellent platform for a range of uses by experienced and novice analysts."
What do you like best about Domo?

The best part of DOMO is the ability to manipulate data, visualize, and story-board it all within one platform. A close second is the routine improvements that the DOMO team pushes showing the platform is growing to accommodate more business needs. My favorite singular feature is DOMO Apps. I became proficient in AppSheet before learning about DOMO, and I realized that no-code is the direction for most platforms. Having a BI system combined with an in-platform app builder has been a sublime experience. Review collected by and hosted on G2.com.

What do you dislike about Domo?

There aren't many things that DOMO misses when it comes to the minutiae, but a few big items seem to have left their radar. One is the organization of content within DOMO. The breakaway from typical folder subfolders for saved card content doesn't quite jive with navigational heuristics we have all come to use with new software. Two, the ability to create dev versions or deployed versions of cards means our internal team must keep some of them locked down. A small missing feature that goes along with both of these is the inability to create display vs internal development names for cards or data sources (though for datasources, I understand DOMO wants to use the Views feature). These improvements would make me like DOMO all the more. Review collected by and hosted on G2.com.

Julianna R.
JR
Director, Data Solutions
Enterprise (> 1000 emp.)
"Love Domo!"
What do you like best about Domo?

It's fairly easy to use and gain adoption of from non analysts. Domo has invested a lot into the development of their ETL data manipulation interface. It is very intuitive and easy to use with options for beginners, users with very little data manipulation knowledge all the way up to advanced users who write Python, R, SQL. Review collected by and hosted on G2.com.

What do you dislike about Domo?

Challenges with fiscal calendar functionality. We've also been slow to embrace App Studio because of the limitations with exporting the dashboards as a PDF and creating multiple templates for each of our brands. Review collected by and hosted on G2.com.

Rikki T.
RT
Business Analyst
Mid-Market (51-1000 emp.)
"Domo Ease of Use"
What do you like best about Domo?

Domo is my first data visualization tool that I have used in my career as a business analyst. The modules in Domo University made it faster to learn, and easier to adjust to.

Domo is a tool that I believe anyone could learn. Creating cards and dashboards is a breeze. It is also easy for internal users to navigate and to filter cards for information that they are looking for. I love how easy it is to export information into different formats like excel or powerpoint.

The Domo Forums feauture is also very helpful when looking to learn how to do BeastModes for different use cases. Review collected by and hosted on G2.com.

What do you dislike about Domo?

The only thing that I have found I dislike when it comes to Domo is when you are writing a BeastMode, you are unable to select the Measure or Dimension from the dropdown list on the left side. I feel this would be easier at times than typing it out and looking for it on the on-screen list. Review collected by and hosted on G2.com.

Sarah H.
SH
"User-Friendly BI Tool with Potential Credit Constraints"
What do you like best about Domo?

I appreciate Domo's ability to provide insights on our sales performance, which helps our leaders in making informed decisions. The support structure and ETL abilities of Domo were key in our decision to choose it over other BI tools. I value how straightforward and user-friendly the integration methods are, which made the setup process smooth and efficient. Domo provides excellent alignment across the business with our KPIs and functions as a self-serving BI tool. I find the drag-and-drop feature incredibly beneficial, as it simplifies tasks considerably. The Campaign Builder is especially useful for sending reports via email, automating the process, thereby saving our analysts the time otherwise spent on exporting, processing, and sending out data. The native integration with BigQuery enhances the workflow seamlessly. The Magic ETL is an extremely valuable feature of Domo which makes data transformations much easier. Review collected by and hosted on G2.com.

What do you dislike about Domo?

I dislike how quickly the credit availability is consumed. This is particularly challenging because it limits our ability to test within Domo without impacting production resources, especially in the first few years when we're still ironing out our processes. Review collected by and hosted on G2.com.

Bharath R.
BR
Principal Analytics Engineer
Mid-Market (51-1000 emp.)
"The one to beat!!!!"
What do you like best about Domo?

We have been using Domo for about 6 years now. The best thing about Domo are the connectors. You can pretty much connect to all major data systems.

Also there were several major updates done to the product to make it more powerful and make it much easier to build reports.

The new App Studio makes it easier to build good looking and customizable dashboards.

Over the years Domo has been constantly upgrading the product and adding more and more features both to their ETL tool and the report builder (Analyzer). This has truly made Domo a leader when it comes to BI tools. The DomoAI is also constantly improving and is going to be a force to reckon with in the coming years. Review collected by and hosted on G2.com.

What do you dislike about Domo?

The pivot chart still needs a lot of work and also they need some kind of a way to show/hide columns dynamically on the table charts. Also needs to enable dynamic column names for the table charts.

The new consumption model is very confusing. They should just streamline it and make it customer friendly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Insightful Panels and Exciting Updates, But Event Space Needs Improvement"
What do you like best about Domo?

I like the panel with the guests from Live Nation and Bentley Labs - it was a great way to understand how other organizations that are not related to healthcare use DOMO.

I also loved the new updates coming up in DOMO, such the Creating a Table feature, this way we don't have to be exporting data to Excel. Review collected by and hosted on G2.com.

What do you dislike about Domo?

The only thing I would say that we need more space - or for the overload room to also display the presentation and for the audio to be able to be heard, since it was a little crowded and almost not enough seats for everybody. Review collected by and hosted on G2.com.

CR
Business Analyst
Mid-Market (51-1000 emp.)
"Great BI Tool For Anyone New to Analytics"
What do you like best about Domo?

Domo is easy to learn how to navigate and build within. I came from a non-technical, non-analytical role and had a smooth transition into using Domo daily. As my skills developed I was able to easily learn the more technical aspects of Domo. It is also easy to train users on how to view and use their cards, dashboards, and apps. Domo support is also fabulous and always willing to help. They also have many ways to connect with other Domo users for brainstorming and troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Domo?

One of the only downsides I have experienced is when new products get released within the tool things slow down a bit for a week or so. It's never permanent but can be a struggle sometimes. Review collected by and hosted on G2.com.

Andrew w.
AW
Accounting Manager
Mid-Market (51-1000 emp.)
"DOMO has been a great tool for NAP to aggregate data in many different systems!"
What do you like best about Domo?

I like that DOMO is extremely user friendly and easy to use. Without DOMO, our 5+ systems have no way of "talking" and creating meaningful dashboards. DOMO aggregates all the data (often times with pre-built connections) and turns all of our data into insightful visual graphics that are utilized to make important decisions within our company. In addition, DOMO became a solution for a universal spot to house all of our company's treasury info when Excel just wasn't cutting it. Treasury solutions such as Gtreasury and Kyriba were quoted to us in the 10's of $1,000s of dollars. This is not something that we have in the budget. The next best thing was creating a one stop shop in DOMO and it has been a game changer as it has accurately shown us fees over time, account features, and account information. I always refer to DOMO as Power BI on steroids :) Review collected by and hosted on G2.com.

What do you dislike about Domo?

DOMO is a great product and I don't have much to say negatively about it! I think sometimes it can be a little difficult to understand how to create dashboards and get data to display the way you want it to. However, once you get the hang of it things are actually pretty user friendly. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"Versatile Platform with Powerful Features, But Visualization Flexibility Needs Improvement"
What do you like best about Domo?

I really appreciate the overall functionality of DOMO. I don't see it as just another ETL or visualization tool; it offers much more. There are extensive possibilities for creating forms, building apps, and automating workflows, which makes it a versatile platform. Review collected by and hosted on G2.com.

What do you dislike about Domo?

Some of the visualization properties could use improvement, particularly in terms of allowing more flexibility for creating custom charts. Additionally, the WINDOWS functions do not seem to work as expected within the SQL tile. Review collected by and hosted on G2.com.

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