The G2 on DoubleCloud

DoubleCloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the fantastic customer support from DoubleCloud, ensuring prompt assistance during any issues encountered. (4 mentions)

Users appreciate the ease of use of DoubleCloud, enabling quick setup and management of data clusters effortlessly. (3 mentions)

Users appreciate the ease of setup with DoubleCloud, allowing for quick and straightforward installation of clusters. (3 mentions)

Users find DoubleCloud to be cost-effective, offering sensible pricing and easy-to-understand flat markup for services. (2 mentions)

Users find the pricing straightforward and predictable, making budgeting for DoubleCloud's services easy and manageable. (2 mentions)

Users desire improved database support, requesting compatibility with more options like MongoDB and Redis. (1 mentions)

Users suggest that DoubleCloud should expand its limited database support to include more options like MongoDB and Redis. (1 mentions)

Users feel that the missing alerting features hinder proactive issue management within DoubleCloud's monitoring system. (1 mentions)

Users suggest that alerting setup can be enhanced for better issue awareness and overall monitoring effectiveness. (1 mentions)

Top Pros or Advantages of DoubleCloud

1. Customer Support

Users appreciate the fantastic customer support from DoubleCloud, ensuring prompt assistance during any issues encountered.

See 4 mentions

See Related User Reviews

AT

Adarsh T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Managed Service for Kafka and Clickhouse"

What do you like about DoubleCloud?

1. Easy to get started - took us less than 1 week to setup POC for a big-data use case 2. Reliable - we have had 0 issues with downtime in the last 1

AA

Amit A.

Small-Business (50 or fewer emp.)

4.5/5

"Amazing support"

What do you like about DoubleCloud?

Easy to Use, Helpful and reliable customer support.

2. Ease of Use

Users appreciate the ease of use of DoubleCloud, enabling quick setup and management of data clusters effortlessly.

See 3 mentions

See Related User Reviews

AT

Adarsh T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Managed Service for Kafka and Clickhouse"

What do you like about DoubleCloud?

1. Easy to get started - took us less than 1 week to setup POC for a big-data use case 2. Reliable - we have had 0 issues with downtime in the last 1

AA

Amit A.

Small-Business (50 or fewer emp.)

4.5/5

"Amazing support"

What do you like about DoubleCloud?

Easy to Use, Helpful and reliable customer support.

3. Setup Ease

Users appreciate the ease of setup with DoubleCloud, allowing for quick and straightforward installation of clusters.

See 3 mentions

See Related User Reviews

AT

Adarsh T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Managed Service for Kafka and Clickhouse"

What do you like about DoubleCloud?

1. Easy to get started - took us less than 1 week to setup POC for a big-data use case 2. Reliable - we have had 0 issues with downtime in the last 1

TP

Todd P.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to setup, great support, simple pricing"

What do you like about DoubleCloud?

I was easily able to self serve setup a clickhouse cluster, and ingest all of our data on day 1. Doubecloud support is also fantastic, and has quickl

4. Cost-Effective

Users find DoubleCloud to be cost-effective, offering sensible pricing and easy-to-understand flat markup for services.

See 2 mentions

See Related User Reviews

TP

Todd P.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to setup, great support, simple pricing"

What do you like about DoubleCloud?

I was easily able to self serve setup a clickhouse cluster, and ingest all of our data on day 1. Doubecloud support is also fantastic, and has quickl

GP

George P.

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective and reliable managed service for Clickhouse"

What do you like about DoubleCloud?

The benefits of using DoubleCloud to setup Clickhouse are: - Ease of setup: it will take only a couple of minutes to set up and use a Clickhouse clus

5. Pricing

Users find the pricing straightforward and predictable, making budgeting for DoubleCloud's services easy and manageable.

See 2 mentions

See Related User Reviews

TP

Todd P.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to setup, great support, simple pricing"

What do you like about DoubleCloud?

I was easily able to self serve setup a clickhouse cluster, and ingest all of our data on day 1. Doubecloud support is also fantastic, and has quickl

GP

George P.

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective and reliable managed service for Clickhouse"

What do you like about DoubleCloud?

The benefits of using DoubleCloud to setup Clickhouse are: - Ease of setup: it will take only a couple of minutes to set up and use a Clickhouse clus

Top Cons or Disadvantages of DoubleCloud

1. Lack of Database Support

Users desire improved database support, requesting compatibility with more options like MongoDB and Redis.

See 1 mentions

See Related User Reviews

AA

Amit A.

Small-Business (50 or fewer emp.)

4.5/5

"Amazing support"

What do you dislike about DoubleCloud?

Should start supporting more databases like MongoDB, Redis, etc.

2. Limited Database Support

Users suggest that DoubleCloud should expand its limited database support to include more options like MongoDB and Redis.

See 1 mentions

See Related User Reviews

AA

Amit A.

Small-Business (50 or fewer emp.)

4.5/5

"Amazing support"

What do you dislike about DoubleCloud?

Should start supporting more databases like MongoDB, Redis, etc.

3. Missing Features

Users feel that the missing alerting features hinder proactive issue management within DoubleCloud's monitoring system.

See 1 mentions

See Related User Reviews

AT

Adarsh T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Managed Service for Kafka and Clickhouse"

What do you dislike about DoubleCloud?

Alerting setup can be enhanced - he monitoring in the UI is really good and provides important information, but it would be great to get alerts if the

4. UI Design Issues

Users suggest that alerting setup can be enhanced for better issue awareness and overall monitoring effectiveness.

See 1 mentions

See Related User Reviews

AT

Adarsh T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Managed Service for Kafka and Clickhouse"

What do you dislike about DoubleCloud?

Alerting setup can be enhanced - he monitoring in the UI is really good and provides important information, but it would be great to get alerts if the

Top-Rated Alternatives

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4.5/5

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GP

George P.

Engineering Manager - Infra team

Mid-Market (51-1000 emp.)

6/28/2024

"Cost-effective and reliable managed service for Clickhouse"

5/5

What do you like best about DoubleCloud?

The benefits of using DoubleCloud to setup Clickhouse are:

- Ease of setup: it will take only a couple of minutes to set up and use a Clickhouse cluster

- Sensible pricing especially compared to the competition for managed Clickhouse

- "Bring your Own Account" feature: this allowed us to host the nodes and data

- Great support: they respond to and resolve critical tickets as fast as possible. But I was also amazed by the depth of detail in their responses even on small questions and requests. Review collected by and hosted on G2.com.

What do you dislike about DoubleCloud?

There is nothing to dislike.

I think some extra care is needed on the administrative actions and the monitoring page, but many improvements and features were delivered in the last few quarters and a few more are planned in the roadmap. Review collected by and hosted on G2.com.

AT

Adarsh T.

CTO

Small-Business (50 or fewer emp.)

6/2/2024

"Best Managed Service for Kafka and Clickhouse"

5/5

What do you like best about DoubleCloud?

1. Easy to get started - took us less than 1 week to setup POC for a big-data use case

2. Reliable - we have had 0 issues with downtime in the last 1 year

3. Easy to manage - high-quality dashboard to manage the Kafka and Clickhouse Clusters

4. Great Support - available to help during queries. Have also helped us with optimizing our queries and understand the cause of event drop-offs. Review collected by and hosted on G2.com.

What do you dislike about DoubleCloud?

Alerting setup can be enhanced - he monitoring in the UI is really good and provides important information, but it would be great to get alerts if the cluster has any issues. Review collected by and hosted on G2.com.

What problems is DoubleCloud solving and how is that benefiting you?

1. Managed Clickhouse (we migrated away from Google BigQuery which was getting expensive as we scale)

2. Managed Kafka (we migrated away from Kinesis Firehose which was getting expensive as we scale)

3. Ability to setup Clickhouse/Kafka clusters in any of the cloud providers (AWS, Google Cloud, Azure) and not being dependent on one cloud provider Review collected by and hosted on G2.com.

TP

Todd P.

Head of Engineering

Small-Business (50 or fewer emp.)

5/31/2024

"Easy to setup, great support, simple pricing"

5/5

What do you like best about DoubleCloud?

I was easily able to self serve setup a clickhouse cluster, and ingest all of our data on day 1. Doubecloud support is also fantastic, and has quickly responded on the rare times our cluster has had an issue. The pricing is also easy to understand, and easy to predict, since it's just a flat markup on the underlying compute. Review collected by and hosted on G2.com.

What do you dislike about DoubleCloud?

None that I can think of - we have had nothing but good experiences so far. Review collected by and hosted on G2.com.