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Edgescan Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Edgescan for its excellent customer support, highlighting responsiveness and partnership in vulnerability management. (13 mentions)
Users value the ease of use of Edgescan, appreciating its friendly interface and intuitive navigation. (13 mentions)
Users appreciate the effective vulnerability detection of Edgescan, enhancing security through ease of use and expert support. (13 mentions)
Users appreciate the user-friendly setup and comprehensive support of Edgescan, enhancing their vulnerability management experience. (11 mentions)
Users value the effective vulnerability identification of Edgescan, enhancing security and ensuring customer confidence through comprehensive insights. (10 mentions)
Users value the robust security assessment capabilities of Edgescan that enhance network safety and efficiency. (9 mentions)
Users value the scanning efficiency of Edgescan, effectively identifying vulnerabilities and streamlining security efforts. (7 mentions)
Users appreciate the efficiency of pentesting with Edgescan, benefiting from streamlined assessments and quick response times. (5 mentions)
Users find setup ease with Edgescan impressive, allowing for quick scans and effective vulnerability management. (4 mentions)
Users experience dashboard issues with syncing statistics and customized dashboards, complicating data access and usability. (4 mentions)
Users experience slow performance during rescans, with results taking longer due to thorough manual reviews. (4 mentions)
Users find the reporting format inadequate, craving better support integration and more intuitive dashboard features. (3 mentions)
Users find limited customization in Edgescan challenging, impacting their ability to efficiently access and process information. (3 mentions)
Users find navigation to be poor, struggling to locate settings and effectively utilize customized dashboards. (3 mentions)
Users note that reporting quality is lacking, with issues like metric synchronization and limited support integration hindering usability. (3 mentions)
Users find that the slow scanning can be frustrating at times, though results are thoroughly reviewed. (3 mentions)
Users note some innocuous bugs in Edgescan, although they don't significantly impact results or operations. (1 mentions)
Users struggle with difficult setup due to challenges configuring apps with multiple interfaces for automated testing. (1 mentions)

Top Pros or Advantages of Edgescan

1. Customer Support
Users praise Edgescan for its excellent customer support, highlighting responsiveness and partnership in vulnerability management.
See 13 mentions

See Related User Reviews

JM

Joe M.

Mid-Market (51-1000 emp.)

5.0/5

"EdgeScan Review --- John Robustelli"

What do you like about Edgescan?

What I like best about Edgescan is the combination of ease of use, real-time visibility, and the strong support from the team. The platform makes it s

JW

justine w.

Enterprise (> 1000 emp.)

5.0/5

"Edgescan - a company that listens"

What do you like about Edgescan?

Edgescan offers a considered approach to each aspect of their product. They are keen to engage and solicit input from their customers in order to dev

2. Ease of Use
Users value the ease of use of Edgescan, appreciating its friendly interface and intuitive navigation.
See 13 mentions

See Related User Reviews

MD

Mariana D.

Mid-Market (51-1000 emp.)

5.0/5

"Easy onboarding and great experience with Edgescan"

What do you like about Edgescan?

Clean user interface, easy onboarding, clear results

JM

Joe M.

Mid-Market (51-1000 emp.)

5.0/5

"EdgeScan Review --- John Robustelli"

What do you like about Edgescan?

What I like best about Edgescan is the combination of ease of use, real-time visibility, and the strong support from the team. The platform makes it s

3. Vulnerability Detection
Users appreciate the effective vulnerability detection of Edgescan, enhancing security through ease of use and expert support.
See 13 mentions

See Related User Reviews

JM

Joe M.

Mid-Market (51-1000 emp.)

5.0/5

"EdgeScan Review --- John Robustelli"

What do you like about Edgescan?

What I like best about Edgescan is the combination of ease of use, real-time visibility, and the strong support from the team. The platform makes it s

Andrei P.
AP

Andrei P.

Enterprise (> 1000 emp.)

4.0/5

"User Friendly interaction for the majority of the features"

What do you like about Edgescan?

The friendly interface that you can navigate the platform with ease and access any of the assets. The notification system for any blocked assets or n

4. Features
Users appreciate the user-friendly setup and comprehensive support of Edgescan, enhancing their vulnerability management experience.
See 11 mentions

See Related User Reviews

JW

justine w.

Enterprise (> 1000 emp.)

5.0/5

"Edgescan - a company that listens"

What do you like about Edgescan?

Edgescan offers a considered approach to each aspect of their product. They are keen to engage and solicit input from their customers in order to dev

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you like about Edgescan?

As it came time for our annual pen test, we implemented Edgescan into our environment to scan for vulnerabilities. Edgescan helped us locate many "hid

5. Vulnerability Identification
Users value the effective vulnerability identification of Edgescan, enhancing security and ensuring customer confidence through comprehensive insights.
See 10 mentions

See Related User Reviews

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you like about Edgescan?

As it came time for our annual pen test, we implemented Edgescan into our environment to scan for vulnerabilities. Edgescan helped us locate many "hid

MH

Mark H.

Small-Business (50 or fewer emp.)

4.5/5

"Great coverage back up by solid support"

What do you like about Edgescan?

The monthly penetration tests and scans by Edgescan in combination with their reputation not just provide us with confidence, but more importantly, ou

6. Security
Users value the robust security assessment capabilities of Edgescan that enhance network safety and efficiency.
See 9 mentions

See Related User Reviews

NE

Nicholas E.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Service & Great Communication"

What do you like about Edgescan?

Edgescan has a team that is dedicated to your success as a security engineer. The platform is easy to use and provides exceltional insight for the sec

Peter C.
PC

Peter C.

Mid-Market (51-1000 emp.)

5.0/5

"Happy with the change to PTaaS and Edgescan made it easy"

What do you like about Edgescan?

The product has all the required elements I need to obtain the information needed to focus on maintain a strong and resilient environment. The ability

7. Scanning Efficiency
Users value the scanning efficiency of Edgescan, effectively identifying vulnerabilities and streamlining security efforts.
See 7 mentions

See Related User Reviews

JW

justine w.

Enterprise (> 1000 emp.)

5.0/5

"Edgescan - a company that listens"

What do you like about Edgescan?

Edgescan offers a considered approach to each aspect of their product. They are keen to engage and solicit input from their customers in order to dev

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you like about Edgescan?

As it came time for our annual pen test, we implemented Edgescan into our environment to scan for vulnerabilities. Edgescan helped us locate many "hid

8. Pentesting Efficiency
Users appreciate the efficiency of pentesting with Edgescan, benefiting from streamlined assessments and quick response times.
See 5 mentions

See Related User Reviews

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you like about Edgescan?

As it came time for our annual pen test, we implemented Edgescan into our environment to scan for vulnerabilities. Edgescan helped us locate many "hid

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Automation of Penetration Testing Program"

What do you like about Edgescan?

Centralized tool for managing Penetration Testing and DAST scans

9. Setup Ease
Users find setup ease with Edgescan impressive, allowing for quick scans and effective vulnerability management.
See 4 mentions

See Related User Reviews

MD

Mariana D.

Mid-Market (51-1000 emp.)

5.0/5

"Easy onboarding and great experience with Edgescan"

What do you like about Edgescan?

Clean user interface, easy onboarding, clear results

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you like about Edgescan?

As it came time for our annual pen test, we implemented Edgescan into our environment to scan for vulnerabilities. Edgescan helped us locate many "hid

Top Cons or Disadvantages of Edgescan

1. Dashboard Issues
Users experience dashboard issues with syncing statistics and customized dashboards, complicating data access and usability.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Edgescan makes it easy to manage and validate vulnerabilities without the noise"

What do you dislike about Edgescan?

While the platform is strong overall, raising support tickets through a separate support center can feel a bit disconnected. It would be much more con

Katrina B.
KB

Katrina B.

5.0/5

"Reliable Partner with Innovative AI Insights"

What do you dislike about Edgescan?

I found it challenging to use the customized dashboards in the past, as I have not been able to use them effectively, which was a pain point. Though w

2. Slow Performance
Users experience slow performance during rescans, with results taking longer due to thorough manual reviews.
See 4 mentions

See Related User Reviews

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you dislike about Edgescan?

Not much to dislike. The learning curve was minimal and Edgescan was easy to integrate into our environment. The only issue I might put up there is so

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Edgescan makes it easy to manage and validate vulnerabilities without the noise"

What do you dislike about Edgescan?

While the platform is strong overall, raising support tickets through a separate support center can feel a bit disconnected. It would be much more con

3. Inadequate Reporting
Users find the reporting format inadequate, craving better support integration and more intuitive dashboard features.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Effective product with streamlined rollout process"

What do you dislike about Edgescan?

Reporting format has room for improvement

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Edgescan makes it easy to manage and validate vulnerabilities without the noise"

What do you dislike about Edgescan?

While the platform is strong overall, raising support tickets through a separate support center can feel a bit disconnected. It would be much more con

4. Limited Customization
Users find limited customization in Edgescan challenging, impacting their ability to efficiently access and process information.
See 3 mentions

See Related User Reviews

MD

Mariana D.

Mid-Market (51-1000 emp.)

5.0/5

"Easy onboarding and great experience with Edgescan"

What do you dislike about Edgescan?

Certain admin functionality is not available to the customer, you need to contact support. For example enforcing MFA at the organization level.

Katrina B.
KB

Katrina B.

5.0/5

"Reliable Partner with Innovative AI Insights"

What do you dislike about Edgescan?

I found it challenging to use the customized dashboards in the past, as I have not been able to use them effectively, which was a pain point. Though w

5. Poor Navigation
Users find navigation to be poor, struggling to locate settings and effectively utilize customized dashboards.
See 3 mentions

See Related User Reviews

Katrina B.
KB

Katrina B.

5.0/5

"Reliable Partner with Innovative AI Insights"

What do you dislike about Edgescan?

I found it challenging to use the customized dashboards in the past, as I have not been able to use them effectively, which was a pain point. Though w

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Edgescan has been key in our start to manage vulnerabilities"

What do you dislike about Edgescan?

- The UI is not as much intuitive as other tools. - Sometimes it's difficult to find the setting you want to change. A global searchbar would be usef

6. Poor Reporting
Users note that reporting quality is lacking, with issues like metric synchronization and limited support integration hindering usability.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Effective product with streamlined rollout process"

What do you dislike about Edgescan?

Reporting format has room for improvement

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Edgescan makes it easy to manage and validate vulnerabilities without the noise"

What do you dislike about Edgescan?

While the platform is strong overall, raising support tickets through a separate support center can feel a bit disconnected. It would be much more con

7. Slow Scanning
Users find that the slow scanning can be frustrating at times, though results are thoroughly reviewed.
See 3 mentions

See Related User Reviews

Greg S.
GS

Greg S.

Mid-Market (51-1000 emp.)

5.0/5

"Edgescan Is Amazing!"

What do you dislike about Edgescan?

Not much to dislike. The learning curve was minimal and Edgescan was easy to integrate into our environment. The only issue I might put up there is so

JW

justine w.

Enterprise (> 1000 emp.)

5.0/5

"Edgescan - a company that listens"

What do you dislike about Edgescan?

There is little to dislike about this company. The scan results can sometimes take longer than expected but that is because, unlike most alternative

8. Bugs
Users note some innocuous bugs in Edgescan, although they don't significantly impact results or operations.
See 1 mentions

See Related User Reviews

NE

Nicholas E.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Service & Great Communication"

What do you dislike about Edgescan?

With a few innocuous bugs in the platform that dont affect results or operations aside, there isn't much to criticize.

9. Difficult Setup
Users struggle with difficult setup due to challenges configuring apps with multiple interfaces for automated testing.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Automation of Penetration Testing Program"

What do you dislike about Edgescan?

Cannot configure an app for automated test if the application has multiple interfaces

Edgescan Reviews (33)

Reviews

Edgescan Reviews (33)

4.8
33 reviews
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Naveen G.
NG
Head of Business Applications
Small-Business (50 or fewer emp.)
"A game-changer in Vulnerability Management"
What do you like best about Edgescan?

What I like best about Edgescan is the seamless combination of automation, usability, and human expertise they bring to our security program. The automated monthly vulnerability scans give us continuous visibility into risks across our applications and infrastructure without manual effort — it’s reliable, consistent, and low-maintenance.

We also value the annual penetration tests, which are easy to schedule and coordinate with their team. The process is smooth, and the insights we receive are clear, actionable, and tailored to our environment.

Another big plus is how user-friendly the platform is. The interface is intuitive, making it easy for both technical and non-technical users to navigate, review findings, and generate reports. Speaking of which, the reporting capabilities are strong, and we’re able to easily provide professional, detailed security reports to our own customers — which adds real value on our end.

Lastly, Edgescan’s customer support is outstanding. The team is incredibly responsive — often getting back to us within the same day of the ticket being logged— and they’re always willing to clarify findings or offer guidance. That level of support makes a huge difference and reinforces the feeling that we’re working with a true partner in security. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

Some results require manual validation on our end to assess business impact, but that’s more about our internal process than a limitation of Edgescan itself. Review collected by and hosted on G2.com.

JM
Director of Infrastructure and Cybersecurity
Mid-Market (51-1000 emp.)
"EdgeScan Review --- John Robustelli"
What do you like best about Edgescan?

What I like best about Edgescan is the combination of ease of use, real-time visibility, and the strong support from the team. The platform makes it simple to stay on top of vulnerabilities, and the responsiveness and expertise of the Edgescan team really stand out. It feels like a true partnership. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

There’s not much to dislike, overall, the platform is very reliable. The team is always responsive to feedback, which is greatly appreciated. Review collected by and hosted on G2.com.

JW
Information Security Manager
Enterprise (> 1000 emp.)
"Edgescan - a company that listens"
What do you like best about Edgescan?

Edgescan offers a considered approach to each aspect of their product. They are keen to engage and solicit input from their customers in order to develop and improve what is already a robustly unique and effective offering. Onboarding has been simplified as a result of feedback. The provision of stats supporting optimised efficiencies is especially helpful in demonstrating the value of the service. The unified portal and custom reporting, along with the manual review and QA of all test results before releasing them provides us with control over schedules, how information is presented and confidence in the findings. The customer service is excellent, with responses by return. In short, working with edgescan feels like a true partnership and I cannot recommend them more highly. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

There is little to dislike about this company. The scan results can sometimes take longer than expected but that is because, unlike most alternative providers, all results are manually reviewed before release and it is only by a day or two. Review collected by and hosted on G2.com.

Katrina B.
KB
Information Technology Security Specialist
"Reliable Partner with Innovative AI Insights"
What do you like best about Edgescan?

I love the AI insights, which are one of the newest features, and they help us utilize metrics effectively. I appreciate the customized dashboards as they save a lot of manual labor and make data more accessible for analysis. I value the great partnership we have with the Edgescan team; they are always supportive, adaptive, and progressive, which ensures our needs are met timely and effectively. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

I found it challenging to use the customized dashboards in the past, as I have not been able to use them effectively, which was a pain point. Though we are now working on making them more usable, it previously hindered my ability to efficiently access and process information. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Great product with a great team behind it!"
What do you like best about Edgescan?

On demand pen testing as a service

ALL findings are validated by a person which eliminates a large number of false positives

Because all findings are validated by a person, it makes risk prioritization easier for organizations with limited resources

The ability to rescan for a specific vulnerability Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

It's not much of a downside but because every finding is validated by a person, scans can take a longer time to complete. Review collected by and hosted on G2.com.

David C.
DC
Treasurer
Enterprise (> 1000 emp.)
"Beyond Expectations: Edgescan Provides Comprehensive Asset Visibility and High-Fidelity Results"
What do you like best about Edgescan?

Most recently Edgescans innovative approach to consolidating both penetration testing and Dynamic Application Security Testing (DAST) results in 1 management portal has brought significant Visibility & Governance benefits. In the past, managing these two critical security functions separately led to fragmented visibility and increased complexity. We have improved our security posture by providing a centralized platform that offers a unified view of our vulnerabilities. We are also able to serve our compliance / audit requirements more efficiently through this centralised mechanism Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

The newly released Edgescan AI Insights feature looks intriguing - I will need to properly review the capability in order to assess how it can introduce tangible benefits within our organisation Review collected by and hosted on G2.com.

Andrei P.
AP
Information Security Analyst Project Executive
Enterprise (> 1000 emp.)
"User Friendly interaction for the majority of the features"
What do you like best about Edgescan?

The friendly interface that you can navigate the platform with ease and access any of the assets.

The notification system for any blocked assets or newly uploaded vulnerabilities.

The different style of reports are very good as well. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

I can't say that I dislike any of the features that the platform has to offer.

The one thing that I had issues in the past when I started using Edgescan was the Filtering system, the way you could customise the filter to your specific needs. I don't have any problems with it at this stage but this was a big hurdle at the start.

A separated section could be created for Penetration Tests, to be a designated section separated from the Ongoing Scanning results / process. Review collected by and hosted on G2.com.

Greg S.
GS
Senior Network Administrator
Mid-Market (51-1000 emp.)
"Edgescan Is Amazing!"
What do you like best about Edgescan?

As it came time for our annual pen test, we implemented Edgescan into our environment to scan for vulnerabilities. Edgescan helped us locate many "hidden" issues that we were unaware of, allowing us to harden our environment. Edgescan was very simple to set up - create our assets and scan for vulnerabilities, remediate and retest. Not difficult at all! Edgescan also provided us with the remediation tasks as well as supporting CVEs which were extremely helpful! We scan monthly to make sure that we continue our security efforts. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

Not much to dislike. The learning curve was minimal and Edgescan was easy to integrate into our environment. The only issue I might put up there is sometimes the rescan can take longer that I like. That could also be me being impatient in a "now" world, though. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Enterprise (> 1000 emp.)
"Edgescan has been key in our start to manage vulnerabilities"
What do you like best about Edgescan?

- No impact detected on any assets following the scans.

- Vulnerabilities are human-reviewed and only true positives are shown.

- Easy integration with ServiceNow.

- Good documentation.

- There are no problems with the tool; the scans just work, so you don't need to worry about reconfiguring and fixing things.

- Customer support is very good and fast. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

- The UI is not as much intuitive as other tools.

- Sometimes it's difficult to find the setting you want to change. A global searchbar would be useful.

- Dashboards could be more advanced. Review collected by and hosted on G2.com.

SD
IT Business Relationship Manager
Mid-Market (51-1000 emp.)
"Edgescan provides comprehensive and reliable vulnerability management"
What do you like best about Edgescan?

The ability to combine continuous automated vulnerability scanning with expert human validation, ensuring accurate results and reducing false positives. Review collected by and hosted on G2.com.

What do you dislike about Edgescan?

The user interface can feel a bit complex at first, however this was resolved by an excellent team with expert knowledge of their product Review collected by and hosted on G2.com.

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