I like that G2 gives me trustworthy, structured peer feedback I can act on quickly. The verified reviews are detailed and consistent, so I can filter by company size, industry, region, and role to see what teams like mine actually experienced during implementation and ongoing support. The Grids and Momentum reports make vendor shortlists simple, and the side-by-side Compare view surfaces differences in features, pricing approaches, and integrations without digging through marketing sites. I also value the review taxonomy—pros, cons, use cases, time to value, and support notes—plus screenshots and update timestamps that show whether a product is improving. For vendor management, the trends and category benchmarks help validate decisions with stakeholders, turning anecdotal opinions into evidence I can share. Review collected by and hosted on G2.com.
Honestly, very little. If I had to nitpick, some categories get so much content that it can feel overwhelming until the filters are dialed in. A few older reviews occasionally surface near the top and need a quick sort by recency. Vendor responses sometimes read like marketing, so I cross check with verified badges and timelines. Overall the experience is excellent, and these are minor usability tweaks rather than real drawbacks. Review collected by and hosted on G2.com.
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