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iorad Reviews & Product Details

iorad Product Details

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledgebase articles for any desktop or web application. Train employees on how to use the apps that power your organization or provide customers with guided tutorials on using a product, without ever having to take another screenshot. iorad captures everything the user does inside the capture frame and automatically breaks it down into step-by-step instructions. It knows where the actions took place, highlights them, and creates editable text instructions based on what the user clicked on. All text can be translated instantly with Google Translate by selecting a language from the list within the platform. iorad accommodates different learning styles by including methods such as try it - interactive, scroll it - list, watch it - video, slide it - slideshow, and do it - in app. There is also a mobile view for users who are on-the-go. All tutorials are automatically stored onto the iorad cloud, so users can copy and share the link or embed it on a website directly, with no uploading involved. Export as a Youtube video, word document, or link the tutorial to an integrated third party platform such as Seismic, Workramp, Zendesk, Salesforce, Guru, Freshdesk, Freshservice, ServiceNow, Atlassian, and several others.

Seller

iorad

Discussions

iorad Community

Languages Supported

English

Product Description

With iorad, you can build & share tutorials for any desktop/web application instantly and your learners can take the tutorial in different modes to suit their learning styles. iorad allows users to train employees easily without screenshots.

Overview by

Sundeep Patel

Pricing

Pricing provided by iorad.

Starter

$200

per month

Professional

$500

per month

View More Pricing Information

Top-Rated Alternatives

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iorad Media

Create Tutorials with one click

iorad identifies every action and automatically generates highlighted screenshots with step-by-step instructions.

Publish directly to your help center

iorad Demo - Activate your own Help Center

One-stop-shop where your users can access help for all the applications that run your business.

Multi-mode learning: Try it, View it, Watch it, Print it, Do it

Deliver help to your users while they are actually in the application.

G2 reviews are authentic and verified.

Here's how.

SS

Sean S.

Mid-Market (51-1000 emp.)

3/3/2023

"Rapid Tutorials"

4.5/5

What do you like best about iorad?

Iorad is great for making quick tutorials that check off all the boxes on accessibility. I use it so I can single-source training content and embed it in different locations. Product training content always gets thrown out quickly, so I like how easy iorad is to make/update. Review collected by and hosted on G2.com.

What do you dislike about iorad?

Some of the features aren't so intuitive. Settings get hidden within a labyrinth of menus that you have to know how to navigate. Also, team members have the option to "apply changes to all," so be wary of who gets a seat in your plan. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

I'm not sure it fits neatly in the digital adoption platform category. It's more of a point solution subcategory that focuses on creating product walkthroughs quickly and makes sharing walkthroughs easier. They can live agnostically outside of an LMS, which makes them great for startups still figuring things out. Review collected by and hosted on G2.com.

DW

Dawn W.

Mid-Market (51-1000 emp.)

3/16/2023

"Iorad makes super quick work of what would be a long process"

5/5

What do you like best about iorad?

I love that I can edit the steps after I walk through them with Iorad. That, in addition to the fact that the learner can approach the steps in the way that makes the most sense for them. Review collected by and hosted on G2.com.

What do you dislike about iorad?

Sometimes it isn't as intuitive as I'd like with regard to reading the steps. It's OK because I can always edit. Review collected by and hosted on G2.com.

AM

Ayush M.

Sr. Data Engineer Google Cloud

Enterprise (> 1000 emp.)

11/26/2022

"It is very good service from iorad"

4.5/5

What do you like best about iorad?

It is very easy to make any tutorials from iorad and it can easily record your screen and audio video at the same time Review collected by and hosted on G2.com.

What do you dislike about iorad?

Nothing much to dislike about this service, if you can make it more cheap it will be more than enough Review collected by and hosted on G2.com.

AR

Verified User in Retail

Small-Business (50 or fewer emp.)

1/18/2022

"Game-changer for distance/virtual training!"

5/5

What do you like best about iorad?

Easy to navigate, love the extension for Chrome that lets you quickly begin any tutorial, ability to edit is wonderful. Love the fact that the user can print out the directions if needed as well. The masking feature is great for sensitive material and really enjoy the fact that you can require the user to entire an exact phrase or identifier in order to move forward in the tutorial, for additional retention. Review collected by and hosted on G2.com.

What do you dislike about iorad?

Occasionally, the program will stall on certain web pages and has a few bugs that prevent click recording, which causes the user to have to re-do the entire tutorial. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

Iorad has improved company training retention ten-fold -- we use it to teach complicated database use that would otherwise need to be completed via a video demonstration. This not only shows the user how to complete each task, but helps with learning since they are completing the actions themselves. The fact that they can always refer back to them and have them on-hand during the first few months of their onboarding has been amazing. Review collected by and hosted on G2.com.

GB

Glenn B.

Applications System Analyst

Mid-Market (51-1000 emp.)

8/24/2021

"iorad improving documentation and customer helps"

5/5

What do you like best about iorad?

The software tool automatically incorporates the documentations options into one place to select the form to use. It also adds a simulator to help Customers practice how to use the system the document is teaching them to use. Review collected by and hosted on G2.com.

What do you dislike about iorad?

I have not found anything to dislike yet. Review collected by and hosted on G2.com.

Recommendations to others considering iorad:

Our webmaster has been using it and demoed it for me. I asked for a license and I now have a license from our Region 10 ESC to use iorad. I will start using iorad to convert my documentation repositories into iorad help. I can see this tool taking documentation to the next level of improving the end product created for users. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

I am going to create several hundred iorad helps from the documents I have created in Google to improve our Customer and company Staff comprehension of our systems. This should make it easier for our staff to learn or remember something on one of our systems. Review collected by and hosted on G2.com.

SK

Sierra K.

Manager. Academy

Mid-Market (51-1000 emp.)

10/21/2021

"Iorad is a Useful Tool"

5/5

What do you like best about iorad?

Language translation, different modes of learning Review collected by and hosted on G2.com.

What do you dislike about iorad?

The pricing for the enterprise package is pretty steep. However, you can get what you need from the team package Review collected by and hosted on G2.com.

AL

Allyson L.

Training coordinator

Mid-Market (51-1000 emp.)

6/14/2021

"Iorad Review"

5/5

What do you like best about iorad?

I like that I can show people how to do things exactly on the same screen they would be looking at. Review collected by and hosted on G2.com.

What do you dislike about iorad?

I dislike the 250 character limit for the text. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

12/7/2020

"Effective tool for on demand tutorials"

4.5/5

What do you like best about iorad?

- Quick to 'record' a tutorial

- Drag and drop UI makes it easy to add annotations such as callouts

- Good solution if you don't have video production resources, or would like to incorporate more varied learning content in your LMS courses

- Appreciate the ability to turn on text-to-speech to make the iorad widgets more accessible, and also lightens the production load. Review collected by and hosted on G2.com.

What do you dislike about iorad?

- The Chrome plugin tends to be buggy, so I always need to use the desktop app

- Recording can sometimes take some getting used to as the flow and experience is different for folks who are more familiar with recording training videos.

- Help Center resources are a bit scarce so getting up and running can take a bit of trial and error. However, once you have created a few Iorad components, then the flow is much smoother.

- The embedded Iorad widget branding options are a bit light, and would benefit from more customization ability. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

Creating and maintaining new training videos can be costly and time consuming. In addition, learnings can get fatigued of watching multiple videos consecutively. Iorad gives us the ability to offer more varied learning content in our LMS and also more easily refresh content. This frees up our resources and allows our lean team to produce more content. Review collected by and hosted on G2.com.

KE

Kathy E.

System Analyst

Information Technology and Services

Mid-Market (51-1000 emp.)

7/27/2020

"Using Iorad simulations to enhance my training lessons."

5/5

What do you like best about iorad?

I am able to navigate through our portals to show different ways to use our products. The simulations are very easy to complete and provide step by step instructions along with voice commentary. People can watch these simulations and then use them in real-time in their portals. Review collected by and hosted on G2.com.

What do you dislike about iorad?

I sometimes have a hard time finding my content using the search function. Review collected by and hosted on G2.com.

Recommendations to others considering iorad:

Iorad allows me to add simulations into the education software I use. It is very helpful for my learners to be able to walk through specific tasks that they will need to master to use our software. Our clients find them very helpful. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

Our team members and clients are able to complete tasks as they are learning about specific parts of our product. They get to control their mouse and actually produce the result in real-time. Review collected by and hosted on G2.com.

Response from Sundeep Patel of iorad

edit

Hi Kathy - thanks for this great review. If you would like the learner's text to be validated in the type field before advancing the tutorial, double click in the type field while in the iorad editor then type in the text you'd like the learner to type. It will need to be exactly as you typed for the player to advance them to the next step. We also have a "Case" sensitive option as well. Hope this helps. :)

JS

Jamie S.

Training & Development Specialist

Mid-Market (51-1000 emp.)

1/30/2019

"Excellent Tutorial Maker"

4.5/5

What do you like best about iorad?

I find the process of capturing, converting, and editing a tutorial very simple. I also deeply appreciate that it is free from the start (as long as your tutorials are public). We've heard positive feedback from some users about the interactivity of the tutorial, allowing them to type, click, etc. Review collected by and hosted on G2.com.

What do you dislike about iorad?

There are some actions that the software has some trouble picking up, like scrolling. Sometimes, too, the static image iorad picks up shows a button mid-way through it's hover state instead of at it's final one. These are both minor things that can easily be worked around. Review collected by and hosted on G2.com.