Jamf Pro Reviews & Product Details

In my experience, the main advantages of Jamf Pro include enhanced security and compliance achieved through effective policy management and automated updates. The platform also simplifies device and software deployment, especially with features like Self Service (now Self Service +). Additionally, Jamf Pro streamlines IT management by offering comprehensive device inventory and reporting tools, and it boosts user efficiency by enabling convenient self-service options. Review collected by and hosted on G2.com.

There are not very many things I dislike about Jamf Pro. The things that I would point out are more around navigating around the interface opposed to functionality issues. For example, when you scroll down on an inventory screen, all the headers disappear until you scroll back to the top, or the fact that you can’t select multiple policies to action. Review collected by and hosted on G2.com.

Jamf Pro has made it easy to manage and deploy apple workstations in a higher Ed university setting. I am able to track inventory, push packages, and run important policies to keep my CISO happy. I especially like the Extended Attributes so I can run custom scripts to gather even more information about the devices across the university. This has been extremely helpful narrowing down which computers/laptop can upgrade to the latest OS, and which devices should be surplus as they no longer will be supported by Apple. Makes staying in a supported state much easier. Review collected by and hosted on G2.com.

Main issue is JAMF is mainly for Apple, but definitely not a bad thing. Would have been nice to have cross platform options for windows devices over the same MDM. Review collected by and hosted on G2.com.

Jamf Pro has completely transformed the way I manage Apple devices. What used to take hours of manual configuration, patching, and troubleshooting is now handled through automated workflows that run reliably in the background. The platform is rock solid, and that reliability gives me peace of mind knowing devices will always receive the right apps, updates, and security settings without constant oversight.

The simplicity of Jamf Pro’s workflows is where the real magic happens. With smart groups, policies, and automated deployments, I can roll out changes across hundreds of devices in minutes instead of days. Tasks that used to eat up my calendar are now automated, giving me time back to focus on higher-value projects instead of repetitive device management.

I also appreciate how consistent and dependable Jamf Pro is. Once a workflow is built, it just works, every time. I don’t waste time chasing down failed installs or broken scripts, which is something I dealt with using other tools. That reliability builds trust across my team and ensures our end users have a seamless, frustration-free experience with their Apple devices.

In short, Jamf Pro saves time, simplifies complexity, and delivers the kind of reliability IT leaders dream about. It has quickly gone from being just a management tool to an essential part of how I run IT. Review collected by and hosted on G2.com.

Just waiting for a log in OS updates via blueprint. Review collected by and hosted on G2.com.

Because it is built for managing Apple devices (macOS, iOS, iPadOS, tvOS), Jamf Pro takes advantage of the native APIs and features. That means better compatibility, more reliable device control, and often fewer workarounds. Features like Automated Device Enrollment,using configuration profiles, and leveraging Apple’s security features (FileVault, Gatekeeper, etc.) tend to be more tightly integrated. Zero-touch or hands-free deployment: Once devices are in place, many things can be automated (initial setup, provisioning, app installs, policies). Reduces manual effort. Good tools for inventory, tracking hardware/software version, warranty, and ownership info. That means easier asset management over time. Automatic or semi-automatic patching, updates, managing app lifecycles (installing, updating, removing). For Apple devices especially, having consistent, timely updates is important for both functionality and security. Self-Service portals: allowing end users to install approved software themselves, run maintenance, etc., which reduces demands on IT for simple tasks.  Review collected by and hosted on G2.com.

Although many users praise the support, others report that for certain issues or in certain regions, response times or helpfulness vary. Also, getting specialized training or support for advanced features may cost extra. Additionally, the reporting features aren’t as polished or flexible as they’d like. Comparing multiple systems, detailed historical usage, analytics sometimes need extra effort or external tools. Review collected by and hosted on G2.com.

Jamf Pro has given all the tools at our fingertips to not only empower but proactively help admins stay on the edge of Mac management that is needed in the enterprise. Review collected by and hosted on G2.com.

Not really a dislike about the product itself, but more of a good-ish problem to have is that there are a lot features to implement to where it is overwhelming. Really needing a dedicated resource to get to it all and ensure I fully utilize it to the fullest potential. Review collected by and hosted on G2.com.

I appreciate the granularity that Jamf Pro offers, allowing me to deploy on a large scale or to specific individuals, which is crucial at an enterprise level. Setting it up was straightforward, aided by helpful guides and a supportive Mac admin community. The app installers and features like blueprints and declarative device management keep my fleet compliant efficiently. The support level and active community are impressive, making it significantly easier to find help and share experiences. Review collected by and hosted on G2.com.

I would streamline feature requests more, along with certain support tasks, to make it easier to get in touch with people or obtain specific support. It can sometimes take a day or two to get support. Review collected by and hosted on G2.com.

One of the aspects I find most helpful about Jan Pro is the convenience of managing both computer and mobile devices through a single, unified interface. The platform is professional, comprehensive, easy to read, and highly secure. I trust this company to support organizations ranging from small businesses to those with more than 10,000 employees worldwide. The ability to customize scripts and adjust settings for different hierarchical levels within a large organization is essential for daily operations and effective device and system management. Review collected by and hosted on G2.com.

Honestly, I don't have any negative opinions about JAMF Pro. If I were to point out one area for improvement, it would be the platform's limited integration with non-Apple devices and external software compliance components. Review collected by and hosted on G2.com.

Jamf offers a comprehensive solution for Mac management. The training provided is both engaging and thorough, genuinely preparing you for success. Additionally, the Jamf Nation site is a valuable resource, offering insights and helping to fill in any gaps left by the official documentation. Review collected by and hosted on G2.com.

There's nothing I dislike about Jamf. If they managed Windows at the same level as MacOS, Jamf would be our total solution for UEM, MDM, and Security. Review collected by and hosted on G2.com.

JAMF Pro is always adding additional functionality and this is not always requiring additional investment. I wish other MDMs would follow suit. Review collected by and hosted on G2.com.

The only issue besides that I wish I could add Windows systems is that I wish there was a way exclude stale devices from some of the reporting options. Such as the patching reporting. We have several devices that I do not want to remove from JAMF until they are returned but the devices are not actively in use. Review collected by and hosted on G2.com.

I like how Jamf Pro provides complete visibility and control over all Apple devices in our environment. It streamlines deployment, configuration, and compliance management while keeping the user experience seamless. Review collected by and hosted on G2.com.

Jamf Pro works great for device management, but I wish the dashboard and reporting tools were a bit more intuitive for non-technical staff. Some settings require admin-level access even for basic classroom tasks. Review collected by and hosted on G2.com.