Keycafe Reviews & Product Details

Keycafe has come in clutch versus our old way of using IglooHome lockboxes. It hasn't suffered downtown (we expected some downtime) and has been relatively easy for our rental vehicles users to pick up on. Review collected by and hosted on G2.com.

KeyCafe needs to have the ability to change the box codes significantly easier - 1. A mass update of all boxes (scramble the codes) 2. Change the code every time a box is used. Reason being, it's cumbersome yet incredibly important to have codes changed once a rental user has used a code. Review collected by and hosted on G2.com.

I appreciate the app's ability to sort issues remotely, which adds a layer of convenience. The setup process was exceptionally easy, thanks to the intuitive nature of the software. I also find the on-screen instructions of the kiosk very helpful for staff who need to check keys in and out without requiring prior training. The system has significantly streamlined our record-keeping by eliminating the need for paper logs, which complies with state law. I love how the key system remains operational even during internet and power outages, adding a level of reliability and security that is crucial for our operations. Overall, it has made our processes much easier, and I am satisfied with its performance. Review collected by and hosted on G2.com.

I would like to see some of the premium features be offered at lower price tiers. Review collected by and hosted on G2.com.

We are completely satisfied with our collaboration with Keycafe for the installation and management of our key boxes. Their professionalism, responsiveness, and the quality of their products have far exceeded our expectations. The team is always attentive, available, and proactive in finding solutions tailored to our needs. The installations are meticulous, secure, and completed within the announced timeframes. Thanks to their support, access management has become much simpler and more efficient. We highly recommend Keycafe to any company or organization looking for a reliable, competent, and pleasant partner to work with. Thank you to Dimitri, our main contact! Review collected by and hosted on G2.com.

Nothing, the usage fully meets our needs. Review collected by and hosted on G2.com.

The system is incredibly intuitive and enforces accountability by design. With nearly 150 keys in our facility, the ability to see exactly who has which key and when it was checked out has eliminated guesswork and drastically reduced lost or misplaced keys. Review collected by and hosted on G2.com.

The initial setup took some coordination to enter all key data and assign permissions, but once configured, it’s been smooth sailing. Review collected by and hosted on G2.com.

We’ve been using Key Cafe to manage our patrol car fleet, and it has been a game-changer. The system is reliable, secure, and incredibly user-friendly. Our deputies can check keys in and out quickly, which has streamlined our vehicle deployment and improved accountability. The ability to monitor key access in real time has been especially helpful for shift changes and after-hours access. Key Cafe’s customer support is also top-notch—responsive, knowledgeable, and easy to work with. Highly recommend it for any law enforcement agency looking to modernize their key management process. Review collected by and hosted on G2.com.

Honestly, there hasn’t been anything we disliked—Key Cafe has worked exactly as we needed from day one. Review collected by and hosted on G2.com.

I've been using Keycafe for a while now, and it's truly a game-changer when it comes to managing keys securely and efficiently. Whether for personal use or managing multiple properties, the system is incredibly intuitive and reliable. The ability to grant and revoke access remotely, track key activity in real-time, and avoid the hassle of physical handovers is simply invaluable. Their customer support is responsive and helpful, and the hardware is sleek and durable. Highly recommended for anyone looking to streamline key exchanges with confidence. Review collected by and hosted on G2.com.

There ist absolutely nothing to dislike about Keycafe. Review collected by and hosted on G2.com.

Keycafe has revolutionized the way we handle key management. The smart key lockers are user-friendly and highly dependable, making every handoff smooth and secure. Integration into our workflow was effortless, and the real-time alerts keep us fully in the loop about who accesses which keys and when.

The support team deserves special praise – quick to respond, helpful, and always professional. Their guidance helped us fine-tune the system to perfectly match our needs.

In short, Keycafe has improved our efficiency, boosted security, and made key management stress-free. A top-notch solution that truly delivers. 10/10 – highly recommend! Review collected by and hosted on G2.com.

What I wish for Keycafe is more integrations with major booking platforms. This would further streamline the process and enhance efficiency, making it even more seamless to manage key exchanges. Review collected by and hosted on G2.com.

Keycafe has been a game-changer for the Onslow County Sheriff's Office. The system is simple, secure, and reliable—everything we need to manage key access efficiently. It’s streamlined our operations, reduced human error, and given us real-time accountability for every key movement. The setup was quick, and their customer support has been top-notch from day one. We now have a better handle on our fleet and facility access, and that translates directly to improved safety and responsiveness. Review collected by and hosted on G2.com.

I do not care for the pricing model. I need three different locations which requires me to purchase three licenses even though we are the same company. Review collected by and hosted on G2.com.

Keycafe’s customer service is truly excellent. Their support team is responsive, professional, and always helpful when we need assistance. The platform itself is reliable, easy to use, and makes key handovers much simpler and more secure. It really improves our daily operations. Review collected by and hosted on G2.com.

The system lacks some critical automation features. For instance, it would be very helpful to have the option to schedule end-of-day alerts showing exactly which keys are still missing. This would prevent oversights and make key tracking much easier. Review collected by and hosted on G2.com.

I love the notification feature in Keycafe, which provides exact timings when drivers pick up and return keys, enhancing accountability and eliminating issues with locating keys at night. Additionally, the convenience and ease of use of Keycafe make it a favorable solution for my company. Review collected by and hosted on G2.com.

I feel really frustrated when drivers return the key but do not put it back in the specified place. Review collected by and hosted on G2.com.