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Stripe Billing

By Stripe

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Stripe Billing Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Stripe Billing for its easy automation of recurring payments and seamless management of subscriptions. (4 mentions)
Users appreciate the easy integration and flexibility of Stripe Billing for managing subscriptions and payments effortlessly. (4 mentions)
Users appreciate the easy integrations of Stripe Billing, noting its compatibility with various online tools and services. (3 mentions)
Users appreciate the wide range of integrations with Stripe Billing, enhancing automation for recurring payments and subscriptions. (3 mentions)
Users value the cost-effective pricing of Stripe Billing, appreciating its flexibility and comprehensive feature set. (3 mentions)
Users appreciate the helpful customer support from Stripe Billing, making understanding their services easier. (2 mentions)
Users find Stripe Billing to be easy to use, with quick learning and seamless integration with online services. (2 mentions)
Users find the fee structure expensive, particularly for international transactions, making budgeting challenging for businesses. (3 mentions)
Users are frustrated by the expensive fee structure of Stripe Billing, particularly for international transactions. (3 mentions)
Users report poor customer support, citing slow response times and unhelpful practices regarding account restrictions and funds. (2 mentions)
Users express concerns over access limitations, citing opaque policies and unhelpful support regarding account restrictions. (1 mentions)
Users find complex pricing to be a burden, complicating planning for multi-country catalogs and payment methods. (1 mentions)
Users find difficult customization, noting that many fields are static and lack dynamism. (1 mentions)
Users find Stripe Billing has field issues, noting the lack of dynamic fields and reliance on static options. (1 mentions)

Top Pros or Advantages of Stripe Billing

1. Payment Processing
Users praise Stripe Billing for its easy automation of recurring payments and seamless management of subscriptions.
See 4 mentions

See Related User Reviews

Sanpreet Singh A.
SA

Sanpreet Singh A.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless and Efficient Subscription Management"

What do you like about Stripe Billing?

Stripe Billing it is easy to automate recurring payments and manage subscriptions. This platform is user friendly with other servuces and provides d

Christian A.
CA

Christian A.

Small-Business (50 or fewer emp.)

5.0/5

"Helps me manage my online subscriptions"

What do you like about Stripe Billing?

This works perfectly with Substack and helps me manage my paid subscribers and payouts.

2. Subscription Management
Users appreciate the easy integration and flexibility of Stripe Billing for managing subscriptions and payments effortlessly.
See 4 mentions

See Related User Reviews

EG

Eric G.

Small-Business (50 or fewer emp.)

4.5/5

"Stripe has been very good for our business"

What do you like about Stripe Billing?

Easy to use and integrates with most online tools and services. Highly flexible to handle single transactions or reccuring subscriptions.

Sanpreet Singh A.
SA

Sanpreet Singh A.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless and Efficient Subscription Management"

What do you like about Stripe Billing?

Stripe Billing it is easy to automate recurring payments and manage subscriptions. This platform is user friendly with other servuces and provides d

3. Easy Integrations
Users appreciate the easy integrations of Stripe Billing, noting its compatibility with various online tools and services.
See 3 mentions

See Related User Reviews

EG

Eric G.

Small-Business (50 or fewer emp.)

4.5/5

"Stripe has been very good for our business"

What do you like about Stripe Billing?

Easy to use and integrates with most online tools and services. Highly flexible to handle single transactions or reccuring subscriptions.

Christian A.
CA

Christian A.

Small-Business (50 or fewer emp.)

5.0/5

"Helps me manage my online subscriptions"

What do you like about Stripe Billing?

This works perfectly with Substack and helps me manage my paid subscribers and payouts.

4. Integrations
Users appreciate the wide range of integrations with Stripe Billing, enhancing automation for recurring payments and subscriptions.
See 3 mentions

See Related User Reviews

Sanpreet Singh A.
SA

Sanpreet Singh A.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless and Efficient Subscription Management"

What do you like about Stripe Billing?

Stripe Billing it is easy to automate recurring payments and manage subscriptions. This platform is user friendly with other servuces and provides d

Mansoor J.
MJ

Mansoor J.

Small-Business (50 or fewer emp.)

0.0/5

"They will confiscate your funds and close your account with any real reasons or explanation."

What do you like about Stripe Billing?

Very widely accepted and has a lot of integrations.

5. Pricing
Users value the cost-effective pricing of Stripe Billing, appreciating its flexibility and comprehensive feature set.
See 3 mentions

See Related User Reviews

Yash R.
YR

Yash R.

Mid-Market (51-1000 emp.)

4.0/5

"Good product"

What do you like about Stripe Billing?

It's a good alternative of Recurly. Less price

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Most likely to refer this to a friend"

What do you like about Stripe Billing?

The best about Stripe Billing is the friendly system that it is

6. Customer Support
Users appreciate the helpful customer support from Stripe Billing, making understanding their services easier.
See 2 mentions

See Related User Reviews

Luca P.
LP

Luca P.

Small-Business (50 or fewer emp.)

4.5/5

"Flexible subscription billing for SaaS and beyond"

What do you like about Stripe Billing?

• Flexible pricing models: flat recurring fees, tiered and volume pricing, per-seat, prepaid credits, metered usage with real-time event ingestion, tr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Account Specialist II"

What do you like about Stripe Billing?

Supervisors are very willing to help if there's something you don't understand.

7. Ease of Use
Users find Stripe Billing to be easy to use, with quick learning and seamless integration with online services.
See 2 mentions

See Related User Reviews

EG

Eric G.

Small-Business (50 or fewer emp.)

4.5/5

"Stripe has been very good for our business"

What do you like about Stripe Billing?

Easy to use and integrates with most online tools and services. Highly flexible to handle single transactions or reccuring subscriptions.

Linh V.
LV

Linh V.

Small-Business (50 or fewer emp.)

5.0/5

"Stripe Billings is a user-friendly software/ platform."

What do you like about Stripe Billing?

Is takes a short time to learn how to use Stripe billings and master the software.

Top Cons or Disadvantages of Stripe Billing

1. Expensive
Users find the fee structure expensive, particularly for international transactions, making budgeting challenging for businesses.
See 3 mentions

See Related User Reviews

Christian A.
CA

Christian A.

Small-Business (50 or fewer emp.)

5.0/5

"Helps me manage my online subscriptions"

What do you dislike about Stripe Billing?

The fees… they have gone up in price. I wish it could payout directly to PayPal.

Luca P.
LP

Luca P.

Small-Business (50 or fewer emp.)

4.5/5

"Flexible subscription billing for SaaS and beyond"

What do you dislike about Stripe Billing?

Pricing and feature availability vary by region and payment method, which adds planning overhead for multi-country catalogs.

2. Pricing Issues
Users are frustrated by the expensive fee structure of Stripe Billing, particularly for international transactions.
See 3 mentions

See Related User Reviews

Christian A.
CA

Christian A.

Small-Business (50 or fewer emp.)

5.0/5

"Helps me manage my online subscriptions"

What do you dislike about Stripe Billing?

The fees… they have gone up in price. I wish it could payout directly to PayPal.

Luca P.
LP

Luca P.

Small-Business (50 or fewer emp.)

4.5/5

"Flexible subscription billing for SaaS and beyond"

What do you dislike about Stripe Billing?

Pricing and feature availability vary by region and payment method, which adds planning overhead for multi-country catalogs.

3. Poor Customer Support
Users report poor customer support, citing slow response times and unhelpful practices regarding account restrictions and funds.
See 2 mentions

See Related User Reviews

Sanpreet Singh A.
SA

Sanpreet Singh A.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless and Efficient Subscription Management"

What do you dislike about Stripe Billing?

The fee structure is expensive for businesses especially with international transactions. Additionally, customer support response times could be impr

Mansoor J.
MJ

Mansoor J.

Small-Business (50 or fewer emp.)

0.0/5

"They will confiscate your funds and close your account with any real reasons or explanation."

What do you dislike about Stripe Billing?

Lack of transparent policies and very shady support practices. No explaination on why accounts are restricted and funds in your account will never be

4. Access Limitations
Users express concerns over access limitations, citing opaque policies and unhelpful support regarding account restrictions.
See 1 mentions

See Related User Reviews

Mansoor J.
MJ

Mansoor J.

Small-Business (50 or fewer emp.)

0.0/5

"They will confiscate your funds and close your account with any real reasons or explanation."

What do you dislike about Stripe Billing?

Lack of transparent policies and very shady support practices. No explaination on why accounts are restricted and funds in your account will never be

5. Complex Pricing
Users find complex pricing to be a burden, complicating planning for multi-country catalogs and payment methods.
See 1 mentions

See Related User Reviews

Luca P.
LP

Luca P.

Small-Business (50 or fewer emp.)

4.5/5

"Flexible subscription billing for SaaS and beyond"

What do you dislike about Stripe Billing?

Pricing and feature availability vary by region and payment method, which adds planning overhead for multi-country catalogs.

6. Difficult Customization
Users find difficult customization, noting that many fields are static and lack dynamism.
See 1 mentions

See Related User Reviews

Yash R.
YR

Yash R.

Mid-Market (51-1000 emp.)

4.0/5

"Good product"

What do you dislike about Stripe Billing?

It's mostly not dynamic. Most of the fields are static ones.

7. Field Issues
Users find Stripe Billing has field issues, noting the lack of dynamic fields and reliance on static options.
See 1 mentions

See Related User Reviews

Yash R.
YR

Yash R.

Mid-Market (51-1000 emp.)

4.0/5

"Good product"

What do you dislike about Stripe Billing?

It's mostly not dynamic. Most of the fields are static ones.

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Stripe Billing Reviews (136)

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Reviews

Stripe Billing Reviews (136)

View 1 Video Reviews
4.4
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Luca P.
LP
✅ CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Flexible subscription billing for SaaS and beyond"
What do you like best about Stripe Billing?

• Flexible pricing models: flat recurring fees, tiered and volume pricing, per-seat, prepaid credits, metered usage with real-time event ingestion, trials, coupons, proration on plan changes.

• Solid subscription lifecycle controls: scheduled start dates, backdating, pauses and resumptions, plan upgrades and downgrades, invoicing edits and credit notes, installments, and versioned price catalogs.

• Integrated invoices and checkout: hosted invoices with reminders and Smart Retries, customer portal for self-serve plan changes and payment method updates, and compatibility with Stripe Checkout and Payment Element for quick launches.

• Revenue recovery and dunning: configurable email sequences, card updater, smart retry logic, and support for alternative payment methods to reduce involuntary churn.

• Operational tooling: clear subscription and invoice objects, webhooks for state changes, usage aggregation, and dashboard workflows for corrections without custom scripts.

• Extensibility: API-first design, low-code workflows for recurring logic, integrations with CRM and accounting, and alignment with Stripe Payments, Tax, and Connect for end-to-end monetization. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Pricing and feature availability vary by region and payment method, which adds planning overhead for multi-country catalogs. Review collected by and hosted on G2.com.

Frank S.
FS
Data Analyst
Small-Business (50 or fewer emp.)
"Customizable, Flexible, and Reliable Billing System (with paywalled additionals!)"
What do you like best about Stripe Billing?

Stripe gives us the ability to customize how we want to present our invoices to our customers, structure our products, and accept payments. We were even able to overcome a product display problem relating to how Stripe displays items on our invoices through a way that wasn't recommended by Stripe and Stripe continued to work the way we wanted it to anyway. The fact that we later had to change it to take advantage of a paywalled Revenue Recognition feature in no way downplays the value that Stripe provided us during this time by allowing us to use its system "incorrectly" and still function well! Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Many of Stripe's additional features are paywalled -- features that I would consider to be an essential part of an online billing system -- which is a giant bummer, because Stripe provides such good and reliable services that you will have no choice but to add on the paywalled features eventually. Review collected by and hosted on G2.com.

OW
Business Development Manager
Small-Business (50 or fewer emp.)
"Great solution for recurring billing to our crowdfunding"
What do you like best about Stripe Billing?

This platform provides a simple way for our supporters to contribute to our cause while remaining connected with our community. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Handling returns in SEK can be challenging because Stripe does not offer a SEK account. Additionally, making a deposit in DKK is complicated by the fact that the exchange rate is unknown at the time of the transaction. Review collected by and hosted on G2.com.

B Ryan G.
BG
President
Small-Business (50 or fewer emp.)
"Stripe is the standard"
What do you like best about Stripe Billing?

Stripe is the standard for digital billing and processing charges. It is used by so many companies not only for gig work but also standard transactions. The real time payment is a small business boost. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Initial set up can be a bit of a pain and the fee deductions are unavoidable. Overtime it adds up Review collected by and hosted on G2.com.

Christian A.
CA
IT Manager
Media Production
Small-Business (50 or fewer emp.)
"Helps me manage my online subscriptions"
What do you like best about Stripe Billing?

This works perfectly with Substack and helps me manage my paid subscribers and payouts. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

The fees… they have gone up in price. I wish it could payout directly to PayPal. Review collected by and hosted on G2.com.

Lester O.
LO
Part-time Professor
Mid-Market (51-1000 emp.)
"Excellent"
What do you like best about Stripe Billing?

What I like best about Stripe Billing is its seamless automation of recurring payments and how easily it integrates with other platforms, reducing manual work Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

What I dislike about Stripe Billing is that the customization options for invoice templates are limited, which can be a challenge for businesses with specific branding needs Review collected by and hosted on G2.com.

Anirban D.
AD
Manager - Customer Retention
Mid-Market (51-1000 emp.)
"Stripe Billing - One of the best solution for managing OTT Subscriptions"
What do you like best about Stripe Billing?

The dashboard is very easy to use, and with "Sigma" you can run SQL code to get any type of data. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Some of the inbuilt features in the Stripe dashboard are difficult to use. Review collected by and hosted on G2.com.

Sanpreet Singh A.
SA
Business Analyst
Small-Business (50 or fewer emp.)
"Seamless and Efficient Subscription Management"
What do you like best about Stripe Billing?

Stripe Billing it is easy to automate recurring payments and manage subscriptions.

This platform is user friendly with other servuces and provides detailed reporting tools and easy to manage as well as track revenue . Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

The fee structure is expensive for businesses especially with international transactions.

Additionally, customer support response times could be improved for faster issue resolution. Review collected by and hosted on G2.com.

EG
Director
Small-Business (50 or fewer emp.)
"Stripe has been very good for our business"
What do you like best about Stripe Billing?

Easy to use and integrates with most online tools and services. Highly flexible to handle single transactions or reccuring subscriptions. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

While we have never had issues, it is worrying to read about accounts beeing frozen or shut with little recourse. Review collected by and hosted on G2.com.

Valeria A.
VA
Payroll Specialist
Small-Business (50 or fewer emp.)
"It was easy to use it."
What do you like best about Stripe Billing?

It was very quick to realize my payment. Review collected by and hosted on G2.com.

What do you dislike about Stripe Billing?

Everything was okay, I think that there is not anything to change it for now. Review collected by and hosted on G2.com.