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Best Subscription Management Software

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Subscription management software helps companies track all activities related to the sale of subscription-based products. While software as a service (SaaS) is the most popular subscription type, more and more companies provide digital and even physical products as a subscription model. This type of software can be used by most departments of a subscription-based business, the most important being sales, marketing, and accounting.

Products in this category are offered either as a software suite or as standalone solutions. Suites combine multiple products such as subscription billing software and subscription revenue management software. Standalone software delivers all features for subscription management in one integrated system. Subscription management software integrates with other solutions like e-commerce platforms, payment gateways, and accounting software.

To qualify for inclusion in the Subscription Management category, a product must:

Define and manage subscription plans for software as well as digital and/or physical products
Manage pricing for subscription packages, as well as discounts and special offers
Allow users to create custom plans, bundles, and multi-year arrangements
Track the sales and revenue generated by subscription products
Manage renewals, cancelations, and any other changes to subscriptions
Identify new sales opportunities such as upsell and cross sell
Store customer information, including billing, contracts, and payments
Accommodate automatic payments from a number of different payment methods
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Best Subscription Management Software At A Glance

Leader:
Chargebee
Chargebee
Highest Performer:
Zenskar
Zenskar
Easiest to Use:
Zenskar
Zenskar
Top Trending:
Sage Intacct
Sage Intacct
Best Free Software:
Chargebee
Chargebee
Show LessShow More
Easiest to Use:
Zenskar
Zenskar
Top Trending:
Sage Intacct
Sage Intacct
Best Free Software:
Chargebee
Chargebee

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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180 Listings in Subscription Management Available
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    G2 Score
Chargebee
(918)4.4 out of 5
3rd Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargebee is the billing and monetization platform built for the AI economy. From fast-scaling startups to global enterprises, we help companies capture, optimize, and scale revenue — no matter their

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chargebee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    137
    Subscription Management
    108
    Customer Support
    102
    Billing Management
    80
    Integrations
    79
    Cons
    Limited Customization
    40
    Poor Customer Support
    40
    Access Limitations
    37
    Billing Issues
    31
    Feature Limitations
    31
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chargebee features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Renewals
    Average: 8.9
    7.8
    Optimization
    Average: 8.2
    8.7
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chargebee
    Company Website
    Year Founded
    2011
    HQ Location
    North Bethesda, MD
    Twitter
    @chargebee
    7,339 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargebee is the billing and monetization platform built for the AI economy. From fast-scaling startups to global enterprises, we help companies capture, optimize, and scale revenue — no matter their

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 22% Mid-Market
Chargebee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
137
Subscription Management
108
Customer Support
102
Billing Management
80
Integrations
79
Cons
Limited Customization
40
Poor Customer Support
40
Access Limitations
37
Billing Issues
31
Feature Limitations
31
View All Pros and Cons
Chargebee features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.7
Renewals
Average: 8.9
7.8
Optimization
Average: 8.2
8.7
Payments
Average: 8.5
Seller Details
Seller
Chargebee
Company Website
Year Founded
2011
HQ Location
North Bethesda, MD
Twitter
@chargebee
7,339 Twitter followers
LinkedIn® Page
www.linkedin.com
1,182 employees on LinkedIn®
Salesforce Revenue Cloud
(1,474)4.2 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Revenue Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps t

    Users
    • Account Executive
    • Salesforce Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Revenue Cloud is a platform that manages revenue processes, from CPQ (Configure, Price, Quote) to billing and analytics, and integrates with other Salesforce products.
    • Reviewers frequently mention the platform's seamless integration with other Salesforce products, its automation capabilities that save time and reduce errors, and its real-time reporting and dashboards that provide actionable insights.
    • Reviewers experienced challenges with the platform's extensive features and customization options, which can be overwhelming for new users and require significant time and effort for implementation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Revenue Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Revenue Management
    76
    Product Functionality
    63
    Features
    62
    Efficiency
    54
    Cons
    Learning Curve
    60
    Learning Difficulty
    57
    Complexity
    51
    Complex Setup
    48
    Expensive
    36
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Revenue Cloud features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Renewals
    Average: 8.9
    8.4
    Optimization
    Average: 8.2
    8.5
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    585,348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps t

Users
  • Account Executive
  • Salesforce Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Revenue Cloud is a platform that manages revenue processes, from CPQ (Configure, Price, Quote) to billing and analytics, and integrates with other Salesforce products.
  • Reviewers frequently mention the platform's seamless integration with other Salesforce products, its automation capabilities that save time and reduce errors, and its real-time reporting and dashboards that provide actionable insights.
  • Reviewers experienced challenges with the platform's extensive features and customization options, which can be overwhelming for new users and require significant time and effort for implementation.
Salesforce Revenue Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Revenue Management
76
Product Functionality
63
Features
62
Efficiency
54
Cons
Learning Curve
60
Learning Difficulty
57
Complexity
51
Complex Setup
48
Expensive
36
View All Pros and Cons
Salesforce Revenue Cloud features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.5
Renewals
Average: 8.9
8.4
Optimization
Average: 8.2
8.5
Payments
Average: 8.5
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
585,348 Twitter followers
LinkedIn® Page
www.linkedin.com
84,574 employees on LinkedIn®

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Paddle
(219)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paddle offers a comprehensive payment, tax, and subscription solution for digital businesses, including AI, SaaS, mobile apps, games and digital downloads. Instead of managing a fragmented payments st

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paddle is a payment processor and Merchant of Record that handles tax compliance and offers tools for integrating a payment system into applications.
    • Reviewers like Paddle's ease of use, comprehensive API, seamless checkout, and the fact that it handles VAT and sales taxes, making it easier for businesses to sell their products worldwide.
    • Reviewers experienced issues with slow support responses, the lack of support for certain local currencies and payment methods, and some found the platform's documentation unclear for advanced scenarios.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paddle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Customer Support
    31
    Easy Integrations
    19
    Integrations
    19
    Payment Processing
    19
    Cons
    Improvement Needed
    15
    Poor Customer Support
    13
    Poor Support Services
    9
    Billing Issues
    7
    Complex Interface
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paddle features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Renewals
    Average: 8.9
    7.5
    Optimization
    Average: 8.2
    8.7
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paddle
    Company Website
    Year Founded
    2012
    HQ Location
    London, United Kingdom
    Twitter
    @PaddleHQ
    17,168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    389 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paddle offers a comprehensive payment, tax, and subscription solution for digital businesses, including AI, SaaS, mobile apps, games and digital downloads. Instead of managing a fragmented payments st

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paddle is a payment processor and Merchant of Record that handles tax compliance and offers tools for integrating a payment system into applications.
  • Reviewers like Paddle's ease of use, comprehensive API, seamless checkout, and the fact that it handles VAT and sales taxes, making it easier for businesses to sell their products worldwide.
  • Reviewers experienced issues with slow support responses, the lack of support for certain local currencies and payment methods, and some found the platform's documentation unclear for advanced scenarios.
Paddle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Customer Support
31
Easy Integrations
19
Integrations
19
Payment Processing
19
Cons
Improvement Needed
15
Poor Customer Support
13
Poor Support Services
9
Billing Issues
7
Complex Interface
7
View All Pros and Cons
Paddle features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.3
Renewals
Average: 8.9
7.5
Optimization
Average: 8.2
8.7
Payments
Average: 8.5
Seller Details
Seller
Paddle
Company Website
Year Founded
2012
HQ Location
London, United Kingdom
Twitter
@PaddleHQ
17,168 Twitter followers
LinkedIn® Page
www.linkedin.com
389 employees on LinkedIn®
Sage Intacct
(3,999)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Subscription Management software
View top Consulting Services for Sage Intacct
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accountin

    Users
    • Controller
    • Senior Accountant
    Industries
    • Accounting
    • Non-Profit Organization Management
    Market Segment
    • 58% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sage Intacct is a comprehensive accounting application designed to assist in automation of repetitive tasks such as consolidation, expense management, and invoicing, and offers extensive reporting options and integration with other systems.
    • Reviewers appreciate the user-friendly interface, the ability to generate custom reports quickly, the seamless integration with other systems, and the excellent customer support provided by Sage Intacct.
    • Users reported challenges with the steep learning curve for certain modules, difficulties with multi-currency entities, occasional system slowdowns, and complexities in advanced report customization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sage Intacct Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    999
    Intuitive
    519
    Reporting
    498
    User-Friendly
    459
    Features
    358
    Cons
    Missing Features
    380
    Learning Curve
    315
    Limited Functionality
    236
    Access Limitations
    233
    Learning Difficulty
    219
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sage Intacct features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Renewals
    Average: 8.9
    9.0
    Optimization
    Average: 8.2
    8.7
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sage Software
    Company Website
    Year Founded
    1981
    HQ Location
    Newcastle
    LinkedIn® Page
    www.linkedin.com
    14,830 employees on LinkedIn®
    Ownership
    SGE.L
Product Description
How are these determined?Information
This description is provided by the seller.

Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accountin

Users
  • Controller
  • Senior Accountant
Industries
  • Accounting
  • Non-Profit Organization Management
Market Segment
  • 58% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sage Intacct is a comprehensive accounting application designed to assist in automation of repetitive tasks such as consolidation, expense management, and invoicing, and offers extensive reporting options and integration with other systems.
  • Reviewers appreciate the user-friendly interface, the ability to generate custom reports quickly, the seamless integration with other systems, and the excellent customer support provided by Sage Intacct.
  • Users reported challenges with the steep learning curve for certain modules, difficulties with multi-currency entities, occasional system slowdowns, and complexities in advanced report customization.
Sage Intacct Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
999
Intuitive
519
Reporting
498
User-Friendly
459
Features
358
Cons
Missing Features
380
Learning Curve
315
Limited Functionality
236
Access Limitations
233
Learning Difficulty
219
View All Pros and Cons
Sage Intacct features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Renewals
Average: 8.9
9.0
Optimization
Average: 8.2
8.7
Payments
Average: 8.5
Seller Details
Seller
Sage Software
Company Website
Year Founded
1981
HQ Location
Newcastle
LinkedIn® Page
www.linkedin.com
14,830 employees on LinkedIn®
Ownership
SGE.L
Maxio
(807)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Subscription Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Maxio, we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscript

    Users
    • Controller
    • CFO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Maxio is a comprehensive system that manages revenue scheduling, processes transactions, tracks invoicing, and integrates with other platforms like Quickbooks and Hubspot for seamless invoicing and tracking of all revenue requirements.
    • Reviewers appreciate Maxio's robust subscription management and revenue recognition capabilities, its seamless integration with accounting tools, and the real-time visibility it provides into key SaaS metrics, making it a strong platform for finance and operations teams.
    • Users experienced challenges with Maxio's user interface and navigation, reporting it to be clunky and unintuitive, especially for new users, and also mentioned occasional performance lags and limited customization in reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Maxio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Billing Management
    76
    Integrations
    54
    Invoicing
    52
    Customer Support
    51
    Cons
    Poor Reporting
    38
    Integration Issues
    29
    Missing Features
    28
    Invoicing Issues
    27
    Reporting Issues
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Maxio features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Renewals
    Average: 8.9
    7.1
    Optimization
    Average: 8.2
    7.9
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Maxio
    Company Website
    Year Founded
    2009
    HQ Location
    Peachtree Corners, Georgia
    Twitter
    @WeAreMaxio
    4,896 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Maxio, we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscript

Users
  • Controller
  • CFO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Maxio is a comprehensive system that manages revenue scheduling, processes transactions, tracks invoicing, and integrates with other platforms like Quickbooks and Hubspot for seamless invoicing and tracking of all revenue requirements.
  • Reviewers appreciate Maxio's robust subscription management and revenue recognition capabilities, its seamless integration with accounting tools, and the real-time visibility it provides into key SaaS metrics, making it a strong platform for finance and operations teams.
  • Users experienced challenges with Maxio's user interface and navigation, reporting it to be clunky and unintuitive, especially for new users, and also mentioned occasional performance lags and limited customization in reporting.
Maxio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Billing Management
76
Integrations
54
Invoicing
52
Customer Support
51
Cons
Poor Reporting
38
Integration Issues
29
Missing Features
28
Invoicing Issues
27
Reporting Issues
25
View All Pros and Cons
Maxio features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.3
Renewals
Average: 8.9
7.1
Optimization
Average: 8.2
7.9
Payments
Average: 8.5
Seller Details
Seller
Maxio
Company Website
Year Founded
2009
HQ Location
Peachtree Corners, Georgia
Twitter
@WeAreMaxio
4,896 Twitter followers
LinkedIn® Page
www.linkedin.com
238 employees on LinkedIn®
Zenskar
(77)4.9 out of 5
1st Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zenskar is an AI-Native Order-to-Cash platform that automates billing, revenue recognition, collections, and SaaS metrics for modern finance teams. Talk to Zenskar like a colleague. Ask questions,

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zenskar is a platform that automates invoicing and revenue recognition, handling complex billing structures and financial reporting.
    • Reviewers frequently mention the user-friendly interface, the ability to handle complex contracts, seamless integration through an API-first approach, and excellent customer support via Slack and Zoom.
    • Reviewers noted that the initial setup with Zenskar requires some adjustment and the reporting dashboard has a learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zenskar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing Efficiency
    50
    Automation
    47
    Integrations
    42
    Easy Integrations
    36
    Billing Management
    35
    Cons
    Software Bugs
    8
    Bug Issues
    7
    Difficult Learning
    3
    Learning Curve
    3
    Difficult Learning Process
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zenskar features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Renewals
    Average: 8.9
    9.8
    Optimization
    Average: 8.2
    9.8
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zenskar
    Year Founded
    2022
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zenskar is an AI-Native Order-to-Cash platform that automates billing, revenue recognition, collections, and SaaS metrics for modern finance teams. Talk to Zenskar like a colleague. Ask questions,

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zenskar is a platform that automates invoicing and revenue recognition, handling complex billing structures and financial reporting.
  • Reviewers frequently mention the user-friendly interface, the ability to handle complex contracts, seamless integration through an API-first approach, and excellent customer support via Slack and Zoom.
  • Reviewers noted that the initial setup with Zenskar requires some adjustment and the reporting dashboard has a learning curve.
Zenskar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing Efficiency
50
Automation
47
Integrations
42
Easy Integrations
36
Billing Management
35
Cons
Software Bugs
8
Bug Issues
7
Difficult Learning
3
Learning Curve
3
Difficult Learning Process
2
View All Pros and Cons
Zenskar features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.8
Renewals
Average: 8.9
9.8
Optimization
Average: 8.2
9.8
Payments
Average: 8.5
Seller Details
Seller
Zenskar
Year Founded
2022
HQ Location
New York
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Stripe Billing
(136)4.4 out of 5
15th Easiest To Use in Subscription Management software
View top Consulting Services for Stripe Billing
Save to My Lists
Entry Level Price:2.9% + 30¢ per success...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered

    Users
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Stripe is a digital billing and processing platform that allows users to customize invoices, structure products, and accept payments.
    • Reviewers frequently mention the seamless automation of recurring payments, easy integration with other platforms, and the ability to run SQL code to get any type of data.
    • Reviewers mentioned the limited customization options for invoice templates, difficulty in using some inbuilt features, expensive fee structure for international transactions, and lengthy customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Stripe Billing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Payment Processing
    4
    Subscription Management
    4
    Easy Integrations
    3
    Integrations
    3
    Pricing
    3
    Cons
    Expensive
    3
    Pricing Issues
    3
    Poor Customer Support
    2
    Access Limitations
    1
    Complex Pricing
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stripe Billing features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Renewals
    Average: 8.9
    8.9
    Optimization
    Average: 8.2
    9.1
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stripe
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @stripe
    264,034 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,842 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered

Users
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Stripe is a digital billing and processing platform that allows users to customize invoices, structure products, and accept payments.
  • Reviewers frequently mention the seamless automation of recurring payments, easy integration with other platforms, and the ability to run SQL code to get any type of data.
  • Reviewers mentioned the limited customization options for invoice templates, difficulty in using some inbuilt features, expensive fee structure for international transactions, and lengthy customer support response times.
Stripe Billing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Payment Processing
4
Subscription Management
4
Easy Integrations
3
Integrations
3
Pricing
3
Cons
Expensive
3
Pricing Issues
3
Poor Customer Support
2
Access Limitations
1
Complex Pricing
1
View All Pros and Cons
Stripe Billing features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Renewals
Average: 8.9
8.9
Optimization
Average: 8.2
9.1
Payments
Average: 8.5
Seller Details
Seller
Stripe
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
264,034 Twitter followers
LinkedIn® Page
www.linkedin.com
12,842 employees on LinkedIn®
2Checkout Monetization Platform
(193)3.9 out of 5
Save to My Lists
Entry Level Price:3.5% + $0.35 per succe...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    2Checkout is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 2Checkout Monetization Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Easy Integration
    3
    Easy Setup
    3
    Features
    3
    Cons
    Slow Performance
    2
    Access Limitations
    1
    Approval Process Issues
    1
    Billing Issues
    1
    Confusion
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 2Checkout Monetization Platform features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Renewals
    Average: 8.9
    8.5
    Optimization
    Average: 8.2
    9.5
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verifone
    Year Founded
    1981
    HQ Location
    New York, NY
    Twitter
    @VeriFone
    22,328 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,694 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

2Checkout is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Small-Business
  • 21% Mid-Market
2Checkout Monetization Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Easy Integration
3
Easy Setup
3
Features
3
Cons
Slow Performance
2
Access Limitations
1
Approval Process Issues
1
Billing Issues
1
Confusion
1
View All Pros and Cons
2Checkout Monetization Platform features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Renewals
Average: 8.9
8.5
Optimization
Average: 8.2
9.5
Payments
Average: 8.5
Seller Details
Seller
Verifone
Year Founded
1981
HQ Location
New York, NY
Twitter
@VeriFone
22,328 Twitter followers
LinkedIn® Page
www.linkedin.com
4,694 employees on LinkedIn®
Recurly
(193)4.0 out of 5
Optimized for quick response
14th Easiest To Use in Subscription Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Recurly is a subscription management and billing platform that empowers businesses of all sizes to grow their subscription revenue. With a vision to make every brand a subscription expert, our mission

    Users
    • CEO
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Recurly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Subscription Management
    14
    Ease of Use
    13
    Billing Management
    11
    Customer Management
    10
    Cons
    Billing Issues
    7
    Access Limitations
    6
    Limited Customization
    6
    Poor Reporting
    6
    Limited Features
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Recurly features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Renewals
    Average: 8.9
    7.2
    Optimization
    Average: 8.2
    8.1
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Recurly
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @recurly
    3,539 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    346 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Recurly is a subscription management and billing platform that empowers businesses of all sizes to grow their subscription revenue. With a vision to make every brand a subscription expert, our mission

Users
  • CEO
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 39% Mid-Market
Recurly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Subscription Management
14
Ease of Use
13
Billing Management
11
Customer Management
10
Cons
Billing Issues
7
Access Limitations
6
Limited Customization
6
Poor Reporting
6
Limited Features
5
View All Pros and Cons
Recurly features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.0
8.4
Renewals
Average: 8.9
7.2
Optimization
Average: 8.2
8.1
Payments
Average: 8.5
Seller Details
Seller
Recurly
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@recurly
3,539 Twitter followers
LinkedIn® Page
www.linkedin.com
346 employees on LinkedIn®
WooCommerce Subscriptions
(27)4.3 out of 5
6th Easiest To Use in Subscription Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WooCommerce Subscriptions is an extension that allows WooCommerce sites to create and manage products with recurring payments.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WooCommerce Subscriptions features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Renewals
    Average: 8.9
    0.0
    No information available
    9.7
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Automattic Inc.
    Year Founded
    2005
    HQ Location
    San Francisco, CA
    Twitter
    @automattic
    56,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,029 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WooCommerce Subscriptions is an extension that allows WooCommerce sites to create and manage products with recurring payments.

Users
No information available
Industries
No information available
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
WooCommerce Subscriptions features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Renewals
Average: 8.9
0.0
No information available
9.7
Payments
Average: 8.5
Seller Details
Seller
Automattic Inc.
Year Founded
2005
HQ Location
San Francisco, CA
Twitter
@automattic
56,899 Twitter followers
LinkedIn® Page
www.linkedin.com
4,029 employees on LinkedIn®
PayPro Global
(107)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PayPro Global (founded 2006) is a Merchant of Record and a provider of premium e-commerce solutions designed for software, SaaS, video game, and digital goods companies. We deliver complete automation

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PayPro Global Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    22
    Customer Service
    10
    Ease of Use
    10
    Payment Processing
    10
    Easy Integration
    9
    Cons
    Limited Customization
    4
    Poor Interface Design
    4
    Pricing Issues
    4
    Interface Issues
    3
    Outdated Design
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PayPro Global features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Renewals
    Average: 8.9
    9.2
    Optimization
    Average: 8.2
    9.6
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PayPro Global Inc.
    Year Founded
    2006
    HQ Location
    Toronto, Ontario
    Twitter
    @paypro_global
    1,383 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PayPro Global (founded 2006) is a Merchant of Record and a provider of premium e-commerce solutions designed for software, SaaS, video game, and digital goods companies. We deliver complete automation

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 14% Mid-Market
PayPro Global Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Customer Service
10
Ease of Use
10
Payment Processing
10
Easy Integration
9
Cons
Limited Customization
4
Poor Interface Design
4
Pricing Issues
4
Interface Issues
3
Outdated Design
3
View All Pros and Cons
PayPro Global features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.4
Renewals
Average: 8.9
9.2
Optimization
Average: 8.2
9.6
Payments
Average: 8.5
Seller Details
Seller
PayPro Global Inc.
Year Founded
2006
HQ Location
Toronto, Ontario
Twitter
@paypro_global
1,383 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
SureCart
(38)4.7 out of 5
11th Easiest To Use in Subscription Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with e

    Users
    No information available
    Industries
    • Design
    • Marketing and Advertising
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SureCart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    Easy Setup
    14
    Features
    13
    Easy Integrations
    12
    Cons
    Missing Features
    15
    Limitations
    11
    Integration Issues
    6
    Payment Issues
    5
    Access Limitations
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SureCart features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Renewals
    Average: 8.9
    5.0
    Optimization
    Average: 8.2
    6.7
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SureCart
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with e

Users
No information available
Industries
  • Design
  • Marketing and Advertising
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
SureCart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
Easy Setup
14
Features
13
Easy Integrations
12
Cons
Missing Features
15
Limitations
11
Integration Issues
6
Payment Issues
5
Access Limitations
4
View All Pros and Cons
SureCart features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
7.5
Renewals
Average: 8.9
5.0
Optimization
Average: 8.2
6.7
Payments
Average: 8.5
Seller Details
Seller
SureCart
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Tabs
(57)4.7 out of 5
8th Easiest To Use in Subscription Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tabs is the AI-native revenue automation platform built for modern finance teams.Tabs pulls data directly from the signed PDF to automate workflows including billing, collections, payments, revenue r

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tabs is a platform designed to automate and streamline billing processes, revenue reconciliation, and accounting tasks for businesses.
    • Users frequently mention the ease of use, the time-saving automation of invoicing and revenue recognition, and the exceptional customer support that is responsive and dedicated to resolving issues promptly.
    • Users mentioned some issues with the integration process, occasional inaccuracies in capturing contract exceptions, and a learning curve when transitioning from other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tabs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    31
    Automation
    28
    Time-saving
    23
    Invoicing
    22
    Invoicing Management
    21
    Cons
    Billing Issues
    5
    Error Handling
    4
    Invoicing Issues
    4
    Access Limitations
    3
    Access Restrictions
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tabs features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Renewals
    Average: 8.9
    8.1
    Optimization
    Average: 8.2
    9.4
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tabs
    Company Website
    HQ Location
    New York, New York
    Twitter
    @get_tabs
    5 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tabs is the AI-native revenue automation platform built for modern finance teams.Tabs pulls data directly from the signed PDF to automate workflows including billing, collections, payments, revenue r

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tabs is a platform designed to automate and streamline billing processes, revenue reconciliation, and accounting tasks for businesses.
  • Users frequently mention the ease of use, the time-saving automation of invoicing and revenue recognition, and the exceptional customer support that is responsive and dedicated to resolving issues promptly.
  • Users mentioned some issues with the integration process, occasional inaccuracies in capturing contract exceptions, and a learning curve when transitioning from other platforms.
Tabs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
31
Automation
28
Time-saving
23
Invoicing
22
Invoicing Management
21
Cons
Billing Issues
5
Error Handling
4
Invoicing Issues
4
Access Limitations
3
Access Restrictions
3
View All Pros and Cons
Tabs features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Renewals
Average: 8.9
8.1
Optimization
Average: 8.2
9.4
Payments
Average: 8.5
Seller Details
Seller
Tabs
Company Website
HQ Location
New York, New York
Twitter
@get_tabs
5 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
Zuora
(310)3.9 out of 5
View top Consulting Services for Zuora
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 5

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zuora Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Billing Management
    10
    Subscription Management
    7
    Automation
    6
    Efficiency
    6
    Cons
    Difficult Learning
    7
    Learning Difficulty
    6
    Learning Curve
    5
    Complex Features
    4
    Complexity
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zuora features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Renewals
    Average: 8.9
    8.1
    Optimization
    Average: 8.2
    9.3
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zuora
    Year Founded
    2007
    HQ Location
    Redwood City, California
    Twitter
    @Zuora
    19,231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,636 employees on LinkedIn®
    Ownership
    NYSE: ZUO
Product Description
How are these determined?Information
This description is provided by the seller.

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 5

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 39% Enterprise
Zuora Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Billing Management
10
Subscription Management
7
Automation
6
Efficiency
6
Cons
Difficult Learning
7
Learning Difficulty
6
Learning Curve
5
Complex Features
4
Complexity
4
View All Pros and Cons
Zuora features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Renewals
Average: 8.9
8.1
Optimization
Average: 8.2
9.3
Payments
Average: 8.5
Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,231 Twitter followers
LinkedIn® Page
www.linkedin.com
1,636 employees on LinkedIn®
Ownership
NYSE: ZUO
Zoho Billing
(42)4.4 out of 5
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Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Billing is an end-to-end billing solution for growing businesses. It is designed to streamline your billing and invoicing processes, so you can focus on scaling your business. With a user-friendl

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Billing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Easy Integrations
    2
    Integrations
    2
    Affordable
    1
    App Variety
    1
    Cons
    Access Limitations
    1
    Expensive
    1
    Expensive Subscription
    1
    Implementation Issues
    1
    Inefficiency
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Billing features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Renewals
    Average: 8.9
    7.9
    Optimization
    Average: 8.2
    8.6
    Payments
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    135,855 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28,103 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Billing is an end-to-end billing solution for growing businesses. It is designed to streamline your billing and invoicing processes, so you can focus on scaling your business. With a user-friendl

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Small-Business
  • 19% Mid-Market
Zoho Billing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Easy Integrations
2
Integrations
2
Affordable
1
App Variety
1
Cons
Access Limitations
1
Expensive
1
Expensive Subscription
1
Implementation Issues
1
Inefficiency
1
View All Pros and Cons
Zoho Billing features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Renewals
Average: 8.9
7.9
Optimization
Average: 8.2
8.6
Payments
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
135,855 Twitter followers
LinkedIn® Page
www.linkedin.com
28,103 employees on LinkedIn®
Phone
+1 (888) 900-9646
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Subscription Management Topics

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Learn More About Subscription Management Software

What is Subscription Management Software?

Subscriptions are an increasingly common sales approach with thousands of mobile apps, online services, and other solutions inviting customers to establish an extended period of consistent service, rather than paying for each interaction. To make these long-term relationships more appealing, businesses often offer additional savings or supplementary items for customers who subscribe. Along with offering subscription packages, businesses must deliver agreed upon products or services while charging predetermined amounts at the correct intervals. Subscription management tools assist with recurring payments—as well as the creation and fulfillment of subscription contracts—so companies can run effective subscription models with minimal legwork.

Subscription services can make customer support, customer retention, and the billing and invoicing process more complicated. The platforms in this category provide various tools that help manage these relationships and create winning subscription plans for a diverse customer base. The data gathered by these platforms can help employees track customers who signed up for subscriptions, the plans they signed up for, and other valuable information related to their accounts. Administrators can quickly reference these platforms if customers have multiple subscriptions, trial periods, or special offers tied to their contracts and use this information to make strategic decisions. Finally, administrators help ensure automated payments are collected, and the appropriate solutions are delivered. These modern platforms enable businesses across diverse industries to adopt a subscription model for their products or services, as well as assist businesses with existing subscription plans to streamline their processes so they can deliver improved results for the organization and its customers.

Key Benefits of Subscription Management Software

  • Stores and organizes customer information and data related to subscription services
  • Establishes and executes automated payments tied to continuous plans
  • Assists with account discounts and upgrades
  • Manages customer churn once plans are cancelled or come to an end
  • Creates opportunities for upselling and plan renewals

Why Use Subscription Management Software?

If a business runs an app, e-commerce store, delivery service, or other platform that draws loyal customers, a subscription model or a subscriber option can boost revenue numbers and service delivery agents. A subscription manager can turn this idea into a reality, allowing users to easily implement subscription options into their payment gateways. When customers sign up for products or services, they can become subscribers and have their bank card information put on file to avoid entering it again later. Once a preferred pricing plan is selected, subscribers can choose to automate their subscription payments for a set or indefinite period of time. As a subscriber base grows, sales and fulfillment teams can monitor these accounts using the subscription management platform. This ensures companies accurately charge customers and customers receive the correct services.

These platforms generate a new source of revenue and extend the customer lifecycle for many users, but they can also provide actionable data for marketing campaigns. As customers progress through their subscription terms, there are extensive opportunities for follow-ups, upsells, renewals, or offers related to additional products and services. Marketing and outreach teams can easily view information about subscribers and their plans so they can choose the optimal moments to reach out with special offers or product tips and collect feedback in the process. These personalized interactions can help minimize churn rates, while increasing revenue and customer engagement. Along the way, these platforms can minimize the stress of manual processes and ensure the timely, successful delivery of products and services to customers. Recurring revenue models like subscriptions are more prevalent now; this specialized software lets businesses of any size succeed.

Who Uses Subscription Management Software?

Based on user reviews for the platforms in this category, there are a wide range of common use cases. From mapping out the right subscription plan to handling financials related to these accounts, a number of moving parts are involved with modern subscription models. Anyone involved in this process can benefit from accessing and utilizing these tools. The following are common use cases for modern organizations.

Product and IT teams — Before a customer can purchase a subscription online, the option must be available to them. These products typically offer integrations with e-commerce software and payment gateways to create a fully operational customer portals that allow users to easily purchase subscriptions. In many cases, these online stores are moderated by product and IT specialists or web development teams. Subscription management platforms help individuals establish subscription plans and integrate them into websites, online stores, and checkout pages, offering customers an easy way to learn about and choose the plans that work best for them. If there are technical issues or an update to a plan, these experts leverage the platform to make necessary changes and ensure a smooth experience for customers and internal teams.

Customer success and customer service — When customers purchase a subscription, issues and questions might arise during the customer journey. Depending on the size of the company, customers might upgrade or downgrade their subscription at any time; renewals and cancellations could be a daily occurrence. Customer support professionals might be the first point of contact for customers, through technical support lines, online chat windows, or similar channels. These experts leverage subscription management platforms to discuss account information, subscription details, and make requested changes with customers. Seamless access to information on these platforms allows subscription service teams to handle matters without escalating or redirecting customer interactions. It is important for businesses to consider how customer service and success will be handled, and give employees the right tools to perform these functions. Subscription management platforms help employees perform their jobs and maximize customer satisfaction, retention, and revenue along the way.

Account managers — Depending on the size and scope of a subscriber base, there might be a benefit in assigning account managers to specific accounts to help guide consumers’ experiences and ensure they get the most out of a product or service. Account managers must have access to subscription details and the customers who signed up for different plans, along with the ability to modify accounts. These specialized platforms can quickly become an asset in the daily functions of account managers who handle important subscriber accounts.

Subscription Management Software Features

The following are some common functionalities found within this type of software.

Plan management — When considering a subscription model for products or services, there are countless ways a business might structure them out. Plan management tools allow users to design the options that make the most sense for customers and a business. Each plan has different contract lengths, prices, feature packages, and payment options. Subscription managers help companies construct and edit these plans on the backend before they are added to the product listings or checkout pages on a website. Once plans are created, a company might modify the details, from the names of plans to temporary discounts. Plan management features allow users to update plans at any point based on these strategic decisions. They might also offer tools for trial periods and other plan features that can help market them to the right customers at the right time, and attract new users who are not ready to commit to a full subscription.

Subscription lifecycle management — As customers purchase different subscription plans, companies with subscription-based models encounter a wide range of scenarios related to their success. The subscription lifecycle for an average customer might include changes to payment information, plan upgrades or downgrades, and renewals or cancellations. The employees assigned to handle these matters can leverage platforms to access customer account information and make appropriate updates based on customer inquiries. There are opportunities to upsell on basic plans to premium subscriptions after a trial or discounted subscription. Subscription lifecycle management features enable employees to identify opportunities and engage with customers to make changes to their accounts. These tools help establish automated recurring payments and help customers stop payments.