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Sign In Solutions Reviews & Product Details

Sign In Solutions Product Details

Security gaps and fragmented processes put your organization at risk. Sign In Solutions delivers a revolutionary, cross-platform approach to visitor management designed to help you meet compliance requirements, reduce risk, and enhance safety—without compromising experience. More than a digital logbook, our enterprise-grade platform combines advanced access controls, threat-based screening, and real-time reporting to help your organization stay compliant, audit-ready, and secure. Trusted by 18,000+ organizations to proactively manage risk, Sign In Solutions empowers you to: - Improve visibility, control, and accountability at every point of access, across multiple locations - Automate pre-screening, assign threat scoring, and maintain secure audit trails - Ensure consistent compliance workflows across all locations and entry points - Enforce access protocols to meet high-security requirements - Implement business-wide with dedicated support and deep integration capabilities Whether you're securing a classified environment or protecting sensitive infrastructure, Sign In Solutions gives you the tools to help you meet DFARS, NISPOM, SEAD, CMMC and more, helping you operationalize your security policies and scale them with confidence. Take control of visitor security and compliance—today, tomorrow, and beyond.

Product Website

Seller

Sign In Solutions

Discussions

Sign In Solutions Community

Languages Supported

Danish, German, English, French, Indonesian, Japanese, Dutch, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Product Description

If you’re a large or complex organization with demanding needs around configurability, compliance and integration, we recommend you take a look at Sign In Enterprise. For the rest of us, Sign In App is the quick and easy way to roll out visitor, contractor and employee sign in, with all the safety and privacy options you’d expect.

Overview by

Vikesh Chudasama

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Sign In Solutions Media

Sign In Solutions Demo - Manage every stage of the visitor lifecycle

Manage every stage of the visitor lifecycle with Sign In Solutions.

Sign In Solutions Demo - Visitor vetting

Vet personnel against external databases and assign risk scores.

Sign In Solutions Demo - Compliance-driven visitor management software.

Sign In Solutions compliance-driven visitor management software.

Sign In Solutions Demo - Fully branded experiences

Tailor Sign In Solutions to your organization with a fully branded experience.

Sign In Solutions Demo - Multi-location management

Easily manage different requirements across multiple locations with Sign In Solutions.

Sign In Solutions Demo - Integrate with your existing tech stack.

Integrate Sign In Solutions with your existing tech stack.

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SM

Stacey M.

IT System Administrator

Mid-Market (51-1000 emp.)

3/14/2022

"Traction Guest great for keeping your visitors accounted for and checked in."

5/5

What do you like best about Sign In Solutions?

Traction Guest is always changing and innovating their feel and look of the software. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

The interface at times can be a bit cumbersome, a bit more user friendly one would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Sign In Solutions:

If you are looking for a robust program for guest tracking this is the one you should use. Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

The problems we are solving are we now have a guest list, not only of who is in-house but who have visited. History of visitors easily accessed. Review collected by and hosted on G2.com.

Response from Rowe Ladrillono of Sign In Solutions

edit

Hi Stacey! Thanks for taking a moment out of your day to leave your thoughts. With regards to our UI, our UX team is always looking for ways to improve not only the look and feel of our app but the usability as well. Come and chat with our Support team and we'll be happy to your feedback in front of our Product team. If you're interested in participating in our product research surveys, let us know.

AO

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

10/30/2020

"Simply outstanding!"

5/5

What do you like best about Sign In Solutions?

Simplicity and WYSIWYG. The platform and the iPad apps are simple and are easy to learn with very little training. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

One element is that in order to see your design, you need an iPad while building the experience. There is no way to preview in the browser. Review collected by and hosted on G2.com.

Recommendations to others considering Sign In Solutions:

If you are looking for simple but complete visitor management system, Traction Guest is the right solution. Not only is the product fantastic, the sales and support team are great! Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

Faster ability to audit visits, CTPAT compliance and a great employee and visitor experience to access our sites. Review collected by and hosted on G2.com.

Response from Arni Mapili, MBA of Sign In Solutions

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Thanks for the review! It's great to hear that Traction Guest has helped build a simple sign-in experience, but also one that has helped your company meet compliance needs. I've raised with my team the interest in an in-browser experience/theme preview capability -- this is definitely on their radar and I'll keep you updated as to progress on actions on that capability!

ZC

Zayra C.

Mid-Market (51-1000 emp.)

5/30/2023

"Love the support I received to enhance user experience."

4.5/5

What do you like best about Sign In Solutions?

I like the resources available through SIE Campus, plus the ability to chat with support and get any questions I ask answered. I really appreciated that Ana continued meeting with me, answered my questions and followed up with me via email as well. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

I think initially, I struggled a little with the limited availability to speak with someone from support - there were no slots open for the same day. But that's a small matter, everything got resolved afterward anyway. Review collected by and hosted on G2.com.

LC

Leslie C.

Corporate EHS Systems and Program Manager

Enterprise (> 1000 emp.)

4/19/2023

"Sign In Solutions - My 'go to' visitor management system"

5/5

What do you like best about Sign In Solutions?

Sign In Solutions has the best tips and assistance within their platform, but also respond very quickly for any help requests that I submit. I also have a regular touch base with my Rep! Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

The only thing I somewhat dislike is the complexity of creating the Experiences. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

4/14/2023

"It was very good!"

5/5

What do you like best about Sign In Solutions?

The customer service so far has been excellent. I also really appreciate the Enterprise Campus. It's super helpful when I need a quick answer. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

So far, nothing. The customer service is excellent, the user interface is easy, and I haven't had any issues. Review collected by and hosted on G2.com.

JY

Jeffrey Y.

System Administrator

Mid-Market (51-1000 emp.)

6/1/2022

"Just an honest boy's review"

3.5/5

What do you like best about Sign In Solutions?

The automation of the system is really critical and the reason we decided to go with TractionGuest.

Also the support is spot on, very attentive, accomodating, and also knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

No Copy and paste function in experience

No way to collect vaccine information before visit; Visitor needs to make the trip to then sometimes be rejected by criteria.

No way for visitors to upload their vaccine card/drivers license; external scanner needs to be manned by staff

Visuals aren't as customizable as originally expected; Directors didn't like the spacing of the logo but there was nothing we could do

Registration Portal is kind of a disaster for me; I was told it was production ready so I told my Directors about it and started to implement it.

However, I realized that it didn't have nearly the same features as the iPad and it would sometimes and on an error page when editing and signing up.

I just don't like how it's both in development and in production. Sounds to me like it's testing at the customer's expense.

Anyway, we pulled the Registration portal from the user experience and are going only with the iPad.

No Copy and paste function in experience!!!

Seriously, this is the one thing that would prevent me from recommending this product.

You need to see the tractionGuest@actorsfund.org current user experience...it's nuts.

It gets difficult to even read the experience at a certain point. Review collected by and hosted on G2.com.

Recommendations to others considering Sign In Solutions:

Setting this thing up perfectly to how you want it will be extremely time consuming but also rewarding.

I mean, what's better than a system that runs itself? Just be sure to understand the entire workflow from both perspectives as there are some limitations; especially from the registration portal's side.

My company is avoiding the Registration portal, but with that said...TractionGuest does a great job of making it easy to integrate everything on the kiosk portion. From Outlook add-in for invites, to AD integrations for host uploads, they are utilizing common technologies to make traction more seemless. It makes me hopeful for the changes and developments to come. Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

User automation and email notification and the customization of the paths.

I would say productivity has definitely increased....everyone's except mine, hahaha.

It's really a great tool, but it needs to incorporate copy and paste in the experience. Review collected by and hosted on G2.com.

Response from Rowe Ladrillono of Sign In Solutions

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Hello Jeffery! Thanks for taking a moment out of your day to share your honest feedback. I'd love to hear more about your specific use case and understand why the Registration Portal doesn't work for your company.

Our Dynamic Registration Portal does provide options for collecting Vaccine information ahead of a person's visit along with the feature to either capture or upload photos. This is used by other customers who require a photo of an individual's photo-Id or even a vaccination card ahead of their visit.

Whenever you're available, I'm open to have a more in-depth conversation about your requirements. I'll also have a member of our Product team join the discussion so we can really dive into where we fall short with respect to your company's needs. Reach out to us at support@tractionguest.com or 1 855.215.9508 and let's chat!

AC

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/11/2022

"Great Visitor Management Platform with Good Customer Support"

4.5/5

What do you like best about Sign In Solutions?

The customer support of the app is the best. We have bi-weekly meetings with the Traction Guest customer support folks to address any issues/new features we need. The post-launch support team is also very responsive. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

Most parts of the templates are hard coded. We hope to custom more details to fit our company's needs. Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

Traction guest makes managing visitors and deliveries easier. Employees can easily organize events and invite guests through email or the Traction Guest platform. Guests can pre-register and sign all the required documents before arrival. It's also perfect for companies with global offices since the registration/sign-in experiences and email templates can be tailored to fit different countries' needs. Review collected by and hosted on G2.com.

OC

Oliver C.

Business Intelligence Analyst

Mid-Market (51-1000 emp.)

11/3/2020

"Best Visitor Management System in Canada"

5/5

What do you like best about Sign In Solutions?

TG has a very simple management platform that allows anyone with practically no computer knowledge to get this up and running.

I've done my due diligence and can say that in comparison to other USA and CAN companies, TG has the advantage when it comes to several factors.

They have the most competitive prices in the industry.

Their solution offers tons of features and functionalities that come with the standard package and a lot more if you upgrade to the higher tiers of subscription levels.

Our company's data is not shared or saved in the USA, which is a must for us, a Canada-based company. Their office is based in British Columbia and our data server is located in Canada which is regulated under Canadian privacy law.

They provide 24/7 great online support. I don't like spending time on the phone, if I have the option to chat with a rep, I'll 100% take that option.

2022-04-13 Update: They have finally integrated the Teams notification and it does wonders! Everybody is on Teams, so it was a must feature to have and now that is online, I couldn't be more satisfied. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

I do not have much to say in this section. All of my needs are currently covered. They offer you the tools and give you access to their wiki which is great, perhaps an included personal customer manager would've been great.

The downside would be not having a human welcoming our visitor with a smile. Review collected by and hosted on G2.com.

Recommendations to others considering Sign In Solutions:

Don't hesitate, I've done the research and as I mentioned previously if you are based in Canada you want to work with TG.

2022-04-13 Update: After several months of use, I can honestly say that I am really satisfied with my choice. This solution is a click and forget solution. All employees like having the notifications pop up in their Teams, Outlook and on their cellphone. Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

Because of the current situation with this pandemic, we had to let go few resources and the receptionist was one of them.

To cover part of her responsibilities we had to come up with a solution that allowed management of the visitors. TG helped us with exactly that. I can't say yet that this solution will be the long term solution to that specific need as most of our meetings are done online, but it's definitely looking good. Review collected by and hosted on G2.com.

Response from Arni Mapili, MBA of Sign In Solutions

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Thank you for taking time to write this feedback! We felt that it was very important to provide several data residency options and to allow the customer to dictate where their data resides.

For companies that are interested, our highest tier, Traction Guest Complete, does come with a personal CSM and the option for a separate data instance.

Still, there are many benefits to be reaped from the variety of other functionalities that are available on other tiers, and we are thrilled to hear that our options for data residency and the simplicity of our software for all levels of tech savviness have been helpful for your company.

And while we do enable the automation of many aspects of visitor management so that people in your company can dedicate their time and efforts to other things, perhaps a theme background photo on the iPad app with one or a few staff members smiling and laughing might not be a bad idea!

Anytime we could be of further assistance again, or anytime you have additional feedback, do give us a shout!

AG

Verified User in Glass, Ceramics & Concrete

Mid-Market (51-1000 emp.)

6/9/2022

"Traction Guest is the best visitor sign-in system on the market."

5/5

What do you like best about Sign In Solutions?

The system is highly customizable. Traction Guest allows us to modify and adjust visitor experiences when signing in that fit our needs perfectly. We are able to collect all the information we need for any type of visitor that comes through our doors. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

Because of all the features that are available with Traction Guest, it can be challenging at first to know how to set things up correctly. There is a bit of a learning curve when first setting up the system. Review collected by and hosted on G2.com.

Recommendations to others considering Sign In Solutions:

Make sure you watch all the training videos that are offered on the Traction Guest site. They are really helpful when first setting up the system. Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

Traction Guest allows us to monitor and track all the people that come to our facility. At any time, we can see who is on premises, how long they have been here, and when they leave. It also gives us the ability to contact them electronically when needed even if they are not physically present. Review collected by and hosted on G2.com.

Response from Rowe Ladrillono of Sign In Solutions

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Thanks for taking a moment to share your feedback. Admittedly, there are a lot of different ways our customers customize their Visitor experience even within their own organization spanning across different global regions. If you're ever in need of some help or just want to whiteboard on ways to customize your Traction Guest even further, the our Customer Success team is at the ready; support@tractionguest.com!

ST

Shaina T.

Marketing Specialist

Enterprise (> 1000 emp.)

3/1/2022

"Top notch support & user friendly system"

5/5

What do you like best about Sign In Solutions?

Traction Guest is already very user-friendly, but when you have an issue or need clarification, their support team is very quick to respond and always very helpful. This is very important, especially when implementing a new VMS system for a large company with multiple locations. Review collected by and hosted on G2.com.

What do you dislike about Sign In Solutions?

Honestly, there's not much to complain about with Traction Guest. The only issue might be that it seems to time out while you're working, or it freezes up if you have Traction Guest open in multiple tabs. It seems to get a little confused, but it doesn't hinder any usability. Review collected by and hosted on G2.com.

Recommendations to others considering Sign In Solutions:

When looking to implement any new software company-wide, it's very important to find one that has a robust support team. Traction Guest's support team is top-notch. Highly recommend working with them! Review collected by and hosted on G2.com.

What problems is Sign In Solutions solving and how is that benefiting you?

We have large facilities and need to know who is visiting the building at all times. Especially with new regulations and with so many visitors coming and going, Traction Guest is the best solution we found to keep track of everyone and ensure all visitors are following our compliance. Review collected by and hosted on G2.com.