Smartcat is a complete platform, it has basically everything that a language professional may need: an integrated CAT Tool, a marketplace, productivity resources, and it's also a way to receive payments from external clients. The CAT Tool may not seem as fancy and detailed as other standalone tools, but still it's great to use. I also love the productivity resources. Smartcat's paid OCR feature sometimes is way better than Trados', for example. The customer support also never let me down (just once and as soon as I pointed out, they made it better). Review collected by and hosted on G2.com.
The payment system. A possible payment date is set after the project is deemed completed and accepted by the client, but the payment date itself means nothing. The clients pay when they want to pay, that's the real thing. I had clients that paid me way before the "due date", and others that I'm still waiting for the payment (after almost six months, because the client took too long to accept the project). Also, I think it should be possible for language professionals to evaluate the clients the same way they can evaluate us. Smartcat has plenty of nice clients, who are responsive and pay you on time, but there also cheap, unhelpful and not-so-willing-to-pay clients, and other professionals should have the right to know that before deciding to work with them. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.