The Receptionist Reviews & Product Details

The Receptionist Product Details

The Receptionist for iPad helps protect your time when you're in the office. Our system handles tasks like guest check-in and notifications, visitor information storage, and badge printing so you can focus on making more meaningful connections with your visitors. With The Receptionist for iPad, you can create unique, customizable, button-based visitor workflows to match your visitor types and business policies. The Receptionist for iPad is the only visitor management system with two-way communication (SMS, Slack, Microsoft Teams, and email). The system also includes message forwarding, the capture and storage of visitor logs, drag-and-drop badge creation and printing, photo and signature capture, NDA and legal agreement sign-offs, compliance verification, and Broadcast Notifications that can alert everyone checked into your office of an important event. Our contactless check-in features allow you to check in visitors, have them answer questions, and sign agreements from their mobile devices without having to touch an iPad. Thousands of companies and millions of visitors worldwide rely on our cloud-based visitor check-in solution to help harmonize their visitor and delivery traffic and make a radical first impression. The Receptionist for iPad sets the standard for efficient, secure, compliance-based visitor check-in and world-class customer satisfaction. A U.S.-based company with U.S.-based support, the Receptionist for iPad offers a simple setup matched with easily customizable features for your business needs.

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The Receptionist

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The Receptionist Community

Languages Supported

German, English, French, Hungarian, Italian, Japanese, Dutch, Spanish, Vietnamese, Chinese (Simplified)

Product Description

The Receptionist for iPad is a visitor management solution that tracks office visitor traffic with a customizable check-in system that includes SMS, email, and two-way communications along with badge printing.

Overview by

Michael Ashford

Pricing

Pricing provided by The Receptionist.

Basic (1-24 Employee Contacts)

$60.00

24 Employee Contacts Per Month

View More Pricing Information

The Receptionist Integrations

(2)

Verified by The Receptionist

The Receptionist Media

Design your own custom buttons and workflows

The easiest, most customizable visitor management solution

Easy and intuitive

Live chat with contacts

All the powerful features you need right out of the box

Official Downloads

(3)

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The Receptionist for iPad Product Overview

The Receptionist for iPad Features Checklist

The Complete Guide to Visitor Management

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AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/27/2025

"User-Friendly and Customizable, But Missing Salesforce Integration"

5/5

What do you like best about The Receptionist?

The app interface is straightforward and user-friendly for our students. Customizing the software to fit our needs was simple, allowing us to create an effective check-in solution. We implemented it in our lobby a few weeks ago, and it has functioned smoothly ever since. The onboarding process was uncomplicated, and working with the company has been a pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I really wish it offered integration with the Salesforce CRM system. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

The Receptionist has provided an effective solution to our challenge of staffing the front desk for appointment check-ins. Since we rely on student employees to staff the front desk, there are often gaps in coverage due to their varying schedules or when they participate in events. This has made it difficult to ensure someone is always available for check-ins, especially if all the students need to step out of the office at the same time, even if only for a few minutes. Now, with the iPad stationed at the front desk, it can be used alongside our student employees for check-ins. If they need to leave briefly, the iPad remains available for students who need to check in, helping us maintain a smooth process. Review collected by and hosted on G2.com.

JM

Jeremy M.

Safety Health Environment and Quality Manager

Mid-Market (51-1000 emp.)

10/24/2025

"Effortless Setup and User-Friendly Experience"

4.5/5

What do you like best about The Receptionist?

Ease of setup and use. An easy process to implement for the business. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Some additional customization would be nice on placement of logos, and consistent backgrounds. The button screen background has only light/dark options which may not match the home/welcome screen. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

It replaced the paper logbook, allowing us to not only require visitors to review safety protocols, but also allows us to remotely see who has been in the building and who is still in the building at any time. Perfect for safety drills when contractors or visitors are in the building. Review collected by and hosted on G2.com.

SM

Sandra M.

Administrative Assistant

Mid-Market (51-1000 emp.)

6/17/2025

"Greatest Team"

5/5

What do you like best about The Receptionist?

I wanted to share my appreciation for the receptionist program. It's been incredibly helpful to access real-time information about visitor arrivals and departures. Having this visibility enhances our ability to manage office traffic efficiently and ensures a welcoming environment for our guests.

Additionally, the program's feature of storing company information for future reference has been invaluable. It allows us to quickly retrieve details as needed, streamlining our administrative processes.

Overall, this program has significantly improved our front desk operations, and I look forward to continuing its use. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

One aspect I will miss is the direct contact I previously had with my representatives. While the program offers many features, I appreciate the personal interaction that facilitated more tailored support. Despite this, I have confidence in the team's ability to provide efficient assistance, and I look forward to continuing to utilize the program's capabilities. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

It has been instrumental in streamlining our visitor management process, providing real-time insights into guest arrivals and departures. In the event of an emergency, the ability to quickly access a comprehensive list of individuals currently on-site is invaluable.

Additionally, the program's feature of storing company information for future reference has been incredibly helpful. It allows us to efficiently manage and retrieve important details as needed.

Overall, The Receptionist has significantly enhanced our operational efficiency, and I highly recommend it to companies of all sizes. Review collected by and hosted on G2.com.

CM

Caree M.

Office Manager

Mid-Market (51-1000 emp.)

6/23/2025

"A Very Satisfied Customer"

5/5

What do you like best about The Receptionist?

Setting up The Receptionist was very easy and intuitive. I have never set up a product that was that easy and without one headache.

I also have used the Customer Service and found them to be so helpful and informative.

We use it for every visitor that enters our facility, and they have also found it easy to use. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I haven't found one dislike about The Receptionist hardware or software. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

We need to have our visitors sign waivers as they enter our facility and this makes it so easy for them to sign. I am able to email them the waivers for their records. It also helps us keep track of who is entering and when they enter. I also like that it notifies the person they are here to visit so it eliminates a step for me. Review collected by and hosted on G2.com.

SS

Samuel S.

Social Skills Groups Coordinator

Small-Business (50 or fewer emp.)

9/3/2025

"Love it!"

5/5

What do you like best about The Receptionist?

I like how simple it is and straightforward. The onboarding process was easy, fast and simple and even those who are not technologically inclined can easily set it up and begin working with it right away. The Customer support was super helpful as well! Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Nothing. I couldn't find what to write here... Review collected by and hosted on G2.com.

AA

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

6/17/2025

"Fast, efficient, The Receptionist is the hit of our facility!"

5/5

What do you like best about The Receptionist?

When guest's login, The Receptionist will text the company personnel they are visiting and let them know they have arrived. Game changer, as our front desk associate does not have to continually reach out. Also, the Receptionist takes care of collecting all of the data our aerospace manufacturing facility requires to be compliant. No more messy binders and people signing in and being able to see who has already been at our organization. Privacy perfected! Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

When you have a large number of guests show up at once, and they have to wait to sign in. (That can be resolved by

signing them in ahead of time, but we want our vendors and customers to get used to the system and know that we take them checking in seriously, so for the first several times, we will have them sign in). Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

Remaining ITAR compliant by collecting the correct documentation for anyone visiting our facility.

Contacting in-house personnel when their appointments arrive.

Notifying me, as the Administrator, who is in our facility.

The Receptionist lets our aerospace customers know that we take security seriously.

We do not have to continually pull data sheets from the binder, pick up pens off the floor and neaten the check-in area. Review collected by and hosted on G2.com.

GL

Gabriel L.

Executive Assistant

Small-Business (50 or fewer emp.)

3/24/2025

"User friendly"

5/5

What do you like best about The Receptionist?

The simplicity of the setup. The platform is user friendly and easy to understand. The number of options to get notified is appropriate for our company, as we don't have our phones on us at all times. Email and Teams notifications are a huge plus. The app is not in french (we are based in Quebec, Canada), but it allows us to customize any message we want, which is perfect. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The only downside we noticed is the fact that we can't put a schedule in. For example, if i'm away from 1pm to 4pm on a given day, there's no way the visitor can know. You still get the notification, but you're not on site. A custom message saying ''i'm away, please refer to X'' would be a good add on. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/20/2025

"Smooth & Easy to use!"

5/5

What do you like best about The Receptionist?

The user dashboard. The layout is simple for contact and user creations. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Currently, the app is only available on iOS. It would be great if there was an android version that would allow us to scan patient pre check in QR codes. The other thing is the iOS app is designed to scan QR codes with with front facing camera. It would be great if the admin had the option to choose between the front or rear facing camera. Review collected by and hosted on G2.com.

What problems is The Receptionist solving and how is that benefiting you?

Our EHR systems lacked a robust and user-friendly check-in process, which prompted us to search for a more intuitive solution—and that’s when we discovered The Receptionist.

The visitor experience has been seamless, with no major outages or patient complaints since implementation. Our front office team especially appreciates the software’s simplicity. The interface is easy to navigate, and the visitor log clearly displays timestamps and other key details.

We also find the notes feature particularly helpful, as it allows us to add visit-specific information for each patient directly within the check-in tab. Review collected by and hosted on G2.com.

HN

Hutton N.

Office Manager

Small-Business (50 or fewer emp.)

7/8/2025

"So much detail in a check in system!"

5/5

What do you like best about The Receptionist?

I love that this product offers so much data to be collected for businesses. Our school looks forward to using this product. The staff is very helpful in teaching how to use the product as well. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I don't know of anything at this time I dislike, our business is looking forward to this product. Review collected by and hosted on G2.com.