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Toro TMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Toro TMS, enabling efficient dispatching, invoicing, and overall management. (24 mentions)
Users commend the responsive customer support of Toro TMS, quickly resolving issues and enhancing the experience. (18 mentions)
Users value the efficiency improvements Toro TMS offers, significantly saving time on dispatching and other tasks. (7 mentions)
Users value the user-friendly interface of Toro TMS, appreciating the ease of dispatching, invoicing, and customer support. (6 mentions)
Users appreciate the easy integration of Toro TMS with QuickBooks, streamlining payroll and enhancing workflow efficiency. (6 mentions)
Users find the missing features in Toro TMS hinder data analysis and complicate order management. (3 mentions)
Users struggle with inaccurate tracking of trailers, finding it clunky and lacking robust routing capabilities. (2 mentions)
Users report insufficient information regarding interest payments and find the dispatch setup inadequate for order tracking. (2 mentions)
Users struggle with tracking issues in Toro TMS, finding trailer tracking cumbersome and lacking robust routing options. (2 mentions)
Users find uploading issues with low-quality pictures frustrating, hindering their experience with Toro TMS. (2 mentions)

5 Pros or Advantages of Toro TMS

1. Ease of Use
Users appreciate the ease of use of Toro TMS, enabling efficient dispatching, invoicing, and overall management.
See 24 mentions

See Related User Reviews

KC

Kasia C.

Small-Business (50 or fewer emp.)

4.5/5

"Easy and time saving"

What do you like about Toro TMS?

This is the easiest TMS I have used. It's so easy to build, dispatch, and invoice when done. Customer support is always quick to answer, and to get

Dion L.
DL

Dion L.

Small-Business (50 or fewer emp.)

5.0/5

"Toro TMS enhances efficiency, reduces operational costs and provides excellent customer service."

What do you like about Toro TMS?

Our company has been using Toro TMS for over 2 years now. The process of dispatching is much easier and more convenient compared to other truck manage

2. Customer Support
Users commend the responsive customer support of Toro TMS, quickly resolving issues and enhancing the experience.
See 18 mentions

See Related User Reviews

KC

Kasia C.

Small-Business (50 or fewer emp.)

4.5/5

"Easy and time saving"

What do you like about Toro TMS?

This is the easiest TMS I have used. It's so easy to build, dispatch, and invoice when done. Customer support is always quick to answer, and to get

Dion L.
DL

Dion L.

Small-Business (50 or fewer emp.)

5.0/5

"Toro TMS enhances efficiency, reduces operational costs and provides excellent customer service."

What do you like about Toro TMS?

Our company has been using Toro TMS for over 2 years now. The process of dispatching is much easier and more convenient compared to other truck manage

3. Efficiency Improvement
Users value the efficiency improvements Toro TMS offers, significantly saving time on dispatching and other tasks.
See 7 mentions

See Related User Reviews

DL

Daniel L.

Small-Business (50 or fewer emp.)

3.0/5

"Coming from using Prophesy to Toro was and is a night and Day change, Toro is by fare better."

What do you like about Toro TMS?

dispatching the drivers; reviewing the dispatch quickly; Adding new drivers removing old drivers.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great User interface"

What do you like about Toro TMS?

It was like reading a 1st grade level library book. Go see dick run. My team was able to easily find things without having to have a lot of training.

4. Features
Users value the user-friendly interface of Toro TMS, appreciating the ease of dispatching, invoicing, and customer support.
See 6 mentions

See Related User Reviews

KC

Kasia C.

Small-Business (50 or fewer emp.)

4.5/5

"Easy and time saving"

What do you like about Toro TMS?

This is the easiest TMS I have used. It's so easy to build, dispatch, and invoice when done. Customer support is always quick to answer, and to get

Dion L.
DL

Dion L.

Small-Business (50 or fewer emp.)

5.0/5

"Toro TMS enhances efficiency, reduces operational costs and provides excellent customer service."

What do you like about Toro TMS?

Our company has been using Toro TMS for over 2 years now. The process of dispatching is much easier and more convenient compared to other truck manage

5. Integrations
Users appreciate the easy integration of Toro TMS with QuickBooks, streamlining payroll and enhancing workflow efficiency.
See 6 mentions

See Related User Reviews

DJ

Darci J.

Small-Business (50 or fewer emp.)

5.0/5

"Best Fleet Management System!"

What do you like about Toro TMS?

Very convenient and user friendly on both the driver and the office side. Everyone has been very receptive to suggestions that we have made. These g

Rachael R.
RR

Rachael R.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use, would highly reccommend!"

What do you like about Toro TMS?

The ease of use with Toro is it pretty self explanitory, makes for employees fast to catch on to learning their job roles and completing assignments.

5 Cons or Disadvantages of Toro TMS

1. Missing Features
Users find the missing features in Toro TMS hinder data analysis and complicate order management.
See 3 mentions

See Related User Reviews

PD

Philip D.

Small-Business (50 or fewer emp.)

4.5/5

"Mostly satisfied"

What do you dislike about Toro TMS?

Lack of ability to apply interest payment to customer balance.

JM

Jerry M.

Mid-Market (51-1000 emp.)

5.0/5

"Partnering with Toro TMS has changed our company"

What do you dislike about Toro TMS?

Toro needs continue to upgrade and include more features that make my company's data analysis and collection easier.

2. Inaccurate Tracking
Users struggle with inaccurate tracking of trailers, finding it clunky and lacking robust routing capabilities.
See 2 mentions

See Related User Reviews

SP

Sondi P.

Mid-Market (51-1000 emp.)

5.0/5

"WISH WE WOULD HAVE KNOWN ABOUT IT SOONER"

What do you dislike about Toro TMS?

CANT FIND AN EASY WAY TO TRACK TRAILERS .

LF

Luke F.

Small-Business (50 or fewer emp.)

4.5/5

"Great colaboration and Partenership"

What do you dislike about Toro TMS?

It does not track trailer miles. Trailer pool can be clunky. Could use a more robust routing and AI in Scheduling/Planning section.

3. Insufficient Information
Users report insufficient information regarding interest payments and find the dispatch setup inadequate for order tracking.
See 2 mentions

See Related User Reviews

PD

Philip D.

Small-Business (50 or fewer emp.)

4.5/5

"Mostly satisfied"

What do you dislike about Toro TMS?

Lack of ability to apply interest payment to customer balance.

Noe S.
NS

Noe S.

Small-Business (50 or fewer emp.)

5.0/5

"Toro TMS"

What do you dislike about Toro TMS?

The only thing I see dispatch tab really needs to change the calender setup does not work for dispatching trucks or keep track of orders.

4. Tracking Issues
Users struggle with tracking issues in Toro TMS, finding trailer tracking cumbersome and lacking robust routing options.
See 2 mentions

See Related User Reviews

SP

Sondi P.

Mid-Market (51-1000 emp.)

5.0/5

"WISH WE WOULD HAVE KNOWN ABOUT IT SOONER"

What do you dislike about Toro TMS?

CANT FIND AN EASY WAY TO TRACK TRAILERS .

LF

Luke F.

Small-Business (50 or fewer emp.)

4.5/5

"Great colaboration and Partenership"

What do you dislike about Toro TMS?

It does not track trailer miles. Trailer pool can be clunky. Could use a more robust routing and AI in Scheduling/Planning section.

5. Uploading Issues
Users find uploading issues with low-quality pictures frustrating, hindering their experience with Toro TMS.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great User interface"

What do you dislike about Toro TMS?

Dispatching from a mobile devices is a bit difficult but is still doable.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"EASY BILLING PROCESS"

What do you dislike about Toro TMS?

I like it for the most part. I like that you the drivers can upload the bills into the load but the only thing I would change about that is the qualit

Toro TMS Reviews (42)

Reviews

Toro TMS Reviews (42)

4.9
42 reviews
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Rob C.
RC
DISPATCHER
Small-Business (50 or fewer emp.)
"TORO SAVED MY SANITY!"
What do you like best about Toro TMS?

THE EASE OF ABILITY TO MOVE LOADS LIKE PUZZLE PIECES AS THINGS CHANGE CONSTANTLY ALL THE TIME. THE INTEGRATION WITH ELD'S TO QUICKLY PROVIDE CUSTOMER UPDATE REQUESTS. THE ACCURACY IS WITHIN 15 MINUTES. I CAN BE ANYWHERE AND ALWAYS HAVE ACCESS TO TORO WHENEVER I TRAVEL OR WORK FROM HOME. CUSTOMER SUPPORT IS STELLAR AND I CAN GET MY QUESTIONS ANSWERED IN A TIMELY FASHION TO KEEP THING ROLLING. ITS REALLY EASY TO USE SPECIALLY MAKING TEMPLATES FOR REPEAT LOADS TAKES JUST SECONDS TO DO. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

THE ABSENCE OF A RUNNING REVENUE TAB OF SOME SORT TO SEE IN LIVE TIME AS I MAKE CHANGES IN THE MAIN CALENDAR SCREEN. I LIVE ON THIS MAIN SCREEN SO BEING ABLE TO SEE THOSE REVENUES FOR EACH TRUCK/DRIVER WILL HELP ME TO ENSURE EVEN DISTRIBUTION OF REVENUE PER TRUCK/ DRIVER. Review collected by and hosted on G2.com.

MS
Operations/ Safety Manager
Small-Business (50 or fewer emp.)
"The Team."
What do you like best about Toro TMS?

The ease of using the program, all parts from Invoicing to planning and more, they work with each other perfectly.

The ease of implementation was simple and easy and the team walked through it smoothly. The few times i had to reach out to customer support, they were spot on in solving the issue. The integration has been smooth and as New features come in, there is no hiccups in the system. We use Toro every day all day and will not change to anything else. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

I do not know what you could dislike about Toro. Review collected by and hosted on G2.com.

Braxton C.
BC
Owner
Small-Business (50 or fewer emp.)
"Very user friendly and great to work with!"
What do you like best about Toro TMS?

The customer service is best around no question. They are always working on ways to improve the system and make it easier for us as the end user. I have a personal relationship with our account manager and he is always VERY responsive I would reccomend to anyone looking for a new TMS. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

We have had some issues with the messaging system every once in a while, this being said they have been very minor. The issues are always resolved very quickly and the team is very responsive when we have issues. Review collected by and hosted on G2.com.

Rachel R.
RR
Operations Assistant/Accountant
Small-Business (50 or fewer emp.)
"Very nice program"
What do you like best about Toro TMS?

Toro is incredibly easy to learn how to use and is easy to use in general.

The Customer support is amazing! When you need help with certain reports they walk you through what you need and where to find things. Toro has become the best software I've used for my time in this company. I use it every day and am able to use it when I am at home if i need to do something quickly. It was super easy to move over to from our old software and the integration process was incredibly easy! Implementing the software was quick and everyone in the office caught on quick! Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

I haven't really seen a downside to using Toro! Review collected by and hosted on G2.com.

KS
Receptionist and Secretary
Small-Business (50 or fewer emp.)
"Toro has significantly improved our workflow."
What do you like best about Toro TMS?

Toro has improved our workflow for dispatching and for billing. It also syncs with our customer base and Quickbooks. The Team support has been amazing to work with. Very fast to get back with us and has helped us through any of our concerns or issues. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

The only thing I disliked was having to learn something new. We love it now!!! Review collected by and hosted on G2.com.

MK
Current is dispatch. Safety was beginning.
Mid-Market (51-1000 emp.)
"Great Dispatch and Quoting, But Flat Rate Limits Flexibility"
What do you like best about Toro TMS?

the dispatch system and quoting. very easy to use and driver friendly Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

only that quoting is in flat rate vs milage Review collected by and hosted on G2.com.

JO
CEO
Small-Business (50 or fewer emp.)
"Easiest system to work with!"
What do you like best about Toro TMS?

We have 3 people in the office, all with different positions. Everyone caught on to the system very quickly because it is so easy to use. I have been in transportation for 40 years and changing software can be one of the most challenging tasks. However, Toro made this a very easy transition for all of us! Not to mention... Customer support is always readily available. Integration was really easy as well. We utilize Quickbooks and Samsara and with a quick push of a button they were all talking to each other. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

I have not run across any downsides to Toro as of yet. We have been using Toro since September 2024. Review collected by and hosted on G2.com.

Guyla B.
GB
Office Manager
Small-Business (50 or fewer emp.)
"We LOVE Toro TMS!"
What do you like best about Toro TMS?

Toro TMS is very user friendly, easy to use and quick to learn. It was very easy to implement into our company and I credit that to the fact that they came into our office and helped us get everything up an running. Their customer support is AMAZING! Any time we have a question they are very quick to answer and help create ways to make our work flow easier. Toro is our main program that we use daily for dispatching, billing, and financial reports. Any time we say we wish Toro did something they make it happen or help us find a better way. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

The fact that we have to incorporate with QuickBooks is the only downside (but it really isn't a bad thing). I feel it would be better if they had an accounting side as well, but understand that it is easir to intigrate with a program that already does that so they can focus on making their program better. Review collected by and hosted on G2.com.

HB
Dispatcher
Small-Business (50 or fewer emp.)
"Awesome Experience"
What do you like best about Toro TMS?

What do I like most about Toro? I like how user friendly it is and how it saves me alot of time throughout the week when I have to make an invoice, dispatch a driver or calculate checks at the end of the work week. They also have a great customer support hotline in case you need help with the site. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

I havent had any real downsides with Toro TMS in my 2 years of use. Review collected by and hosted on G2.com.

Laura E.
LE
Administrative Assistant
Small-Business (50 or fewer emp.)
"The modern system our company needed."
What do you like best about Toro TMS?

Super easy to understand and learn. Only those who previously struggle with tech will have issues with this system. If you can change the wallpaper on your phone, you can figure out how to use Toro with little to no instruction. Only unique cool features need to be pointed out. The customer service also needs to be noted in the best of Toro, because they have the best I've seen in a company before. Review collected by and hosted on G2.com.

What do you dislike about Toro TMS?

In the age of tech, it's hard to call it a downside, but the necessity for our older employees to use the system did create a hiccup. This is fully a generational issue. Review collected by and hosted on G2.com.

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