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TRACTIAN Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of TRACTIAN, making asset management and monitoring simple and efficient. (13 mentions)
Users appreciate the efficiency of TRACTIAN, benefiting from improved order tracking and reduced downtime through remote monitoring. (7 mentions)
Users value the efficiency improvement from TRACTIAN, appreciating its user-friendly interface and proactive support for teams. (6 mentions)
Users appreciate the remote monitoring capabilities of TRACTIAN, enabling real-time machine insights and proactive issue management. (6 mentions)
Users appreciate the real-time monitoring feature of TRACTIAN, enabling effective machine management and proactive problem prevention. (6 mentions)
Users value the reliable predictions of Tractian, enabling proactive maintenance and improved team collaboration. (6 mentions)
Users value the responsive customer support of TRACTIAN, enhancing their experience and ensuring success with the platform. (5 mentions)
Users appreciate TRACTIAN's downtime reduction, benefiting from real-time monitoring and predictive maintenance for optimal productivity. (5 mentions)
Users value the user-friendly implementation process of TRACTIAN, boosted by dedicated support and timely AI insights. (5 mentions)
Users value the customer-success oriented approach of TRACTIAN, enhancing service and support for predictive insights. (4 mentions)
Users find difficult learning due to complex statistics and tricky navigation, despite available training and a streamlined process. (7 mentions)
Users find the complex usability of TRACTIAN challenging, requiring extra training and support for better understanding. (6 mentions)
Users find TRACTIAN to be expensive, which poses challenges for small businesses despite its valuable features. (4 mentions)
Users find the learning curve challenging, especially in setup and navigation for infrequent users of TRACTIAN. (4 mentions)
Users face usability issues with TRACTIAN, finding the setup confusing and requiring professional guidance for sensor positioning. (3 mentions)
Users find the complex navigation of TRACTIAN challenging, making it hard to locate inspections and events easily. (1 mentions)
Users face data management issues due to integration challenges, a steep learning curve, and high costs for small businesses. (1 mentions)

Top Pros or Advantages of TRACTIAN

1. Ease of Use
Users value the ease of use of TRACTIAN, making asset management and monitoring simple and efficient.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Reliability Assistant"

What do you like about TRACTIAN?

Easy to use and understand. Helpful for showing non-reliability trained teammates issues with assets.

AA

Anthony A.

Mid-Market (51-1000 emp.)

4.5/5

"It's been Great !"

What do you like about TRACTIAN?

Tractian has been very useful with keeping track of technicians. It also helps a lot with inventory usage. The fact that it's easy to navigate through

2. Efficiency
Users appreciate the efficiency of TRACTIAN, benefiting from improved order tracking and reduced downtime through remote monitoring.
See 7 mentions

See Related User Reviews

Jordan l.
JL

Jordan l.

Mid-Market (51-1000 emp.)

4.0/5

"Enhanced our general production effectiveness"

What do you like about TRACTIAN?

It is pleasant that Tractian has the function of remote monitoring. I can get real time data of machines and their health anytime anywhere and that he

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Support"

What do you like about TRACTIAN?

What I like best about Tractain is the designated customer success rep who helps work through issues and provides guidance in addition to the AI insig

3. Efficiency Improvement
Users value the efficiency improvement from TRACTIAN, appreciating its user-friendly interface and proactive support for teams.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User Experience"

What do you like about TRACTIAN?

It's easy to use and navigate the site. The team checks in regularly to see how they best can support. I use the platform at least twice a week and th

Carlos C.
CC

Carlos C.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent for managing work orders and inventory!"

What do you like about TRACTIAN?

The ease of generating and tracking orders helps improve your staff's efficiency. You know at all times where they are located and the work they are d

4. Monitoring
Users appreciate the remote monitoring capabilities of TRACTIAN, enabling real-time machine insights and proactive issue management.
See 6 mentions

See Related User Reviews

Jordan l.
JL

Jordan l.

Mid-Market (51-1000 emp.)

4.0/5

"Enhanced our general production effectiveness"

What do you like about TRACTIAN?

It is pleasant that Tractian has the function of remote monitoring. I can get real time data of machines and their health anytime anywhere and that he

Anil Kumar P.
AP

Anil Kumar P.

Small-Business (50 or fewer emp.)

4.5/5

"Tractian Review"

What do you like about TRACTIAN?

Tractian helps to monitor industrial equipment and predict failures before they occur

5. Real-time Monitoring
Users appreciate the real-time monitoring feature of TRACTIAN, enabling effective machine management and proactive problem prevention.
See 6 mentions

See Related User Reviews

Jordan l.
JL

Jordan l.

Mid-Market (51-1000 emp.)

4.0/5

"Enhanced our general production effectiveness"

What do you like about TRACTIAN?

It is pleasant that Tractian has the function of remote monitoring. I can get real time data of machines and their health anytime anywhere and that he

Anil Kumar P.
AP

Anil Kumar P.

Small-Business (50 or fewer emp.)

4.5/5

"Tractian Review"

What do you like about TRACTIAN?

Tractian helps to monitor industrial equipment and predict failures before they occur

6. Reliability
Users value the reliable predictions of Tractian, enabling proactive maintenance and improved team collaboration.
See 6 mentions

See Related User Reviews

Jordan l.
JL

Jordan l.

Mid-Market (51-1000 emp.)

4.0/5

"Enhanced our general production effectiveness"

What do you like about TRACTIAN?

It is pleasant that Tractian has the function of remote monitoring. I can get real time data of machines and their health anytime anywhere and that he

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Reliability Assistant"

What do you like about TRACTIAN?

Easy to use and understand. Helpful for showing non-reliability trained teammates issues with assets.

7. Customer Support
Users value the responsive customer support of TRACTIAN, enhancing their experience and ensuring success with the platform.
See 5 mentions

See Related User Reviews

AA

Anthony A.

Mid-Market (51-1000 emp.)

4.5/5

"It's been Great !"

What do you like about TRACTIAN?

Tractian has been very useful with keeping track of technicians. It also helps a lot with inventory usage. The fact that it's easy to navigate through

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Support"

What do you like about TRACTIAN?

What I like best about Tractain is the designated customer success rep who helps work through issues and provides guidance in addition to the AI insig

8. Downtime Reduction
Users appreciate TRACTIAN's downtime reduction, benefiting from real-time monitoring and predictive maintenance for optimal productivity.
See 5 mentions

See Related User Reviews

Anil Kumar P.
AP

Anil Kumar P.

Small-Business (50 or fewer emp.)

4.5/5

"Tractian Review"

What do you like about TRACTIAN?

Tractian helps to monitor industrial equipment and predict failures before they occur

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Support"

What do you like about TRACTIAN?

What I like best about Tractain is the designated customer success rep who helps work through issues and provides guidance in addition to the AI insig

9. Implementation Ease
Users value the user-friendly implementation process of TRACTIAN, boosted by dedicated support and timely AI insights.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Machine Monitoring Tool"

What do you like about TRACTIAN?

The thing I like most about TRACTIAN is how simple it makes machine monitoring. The sensors are easy to install and the platform gives realtime insigh

AB

Andy B.

Mid-Market (51-1000 emp.)

5.0/5

"Tractian provide an excellent & customer centric product & service"

What do you like about TRACTIAN?

Nothing was too much trouble for them, and they went to the 'nth' degree to understand Lyka's business and asset care short- & long-term strategic

10. Insights
Users value the customer-success oriented approach of TRACTIAN, enhancing service and support for predictive insights.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Machine Monitoring Tool"

What do you like about TRACTIAN?

The thing I like most about TRACTIAN is how simple it makes machine monitoring. The sensors are easy to install and the platform gives realtime insigh

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Customer Support"

What do you like about TRACTIAN?

What I like best about Tractain is the designated customer success rep who helps work through issues and provides guidance in addition to the AI insig

Top Cons or Disadvantages of TRACTIAN

1. Difficult Learning
Users find difficult learning due to complex statistics and tricky navigation, despite available training and a streamlined process.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Reliability Assistant"

What do you dislike about TRACTIAN?

Tractian's website tabs can occasionally be difficult to navigate. Having a streamlined process for creating inspections and events is great, but find

Nicholas D.
ND

Nicholas D.

Enterprise (> 1000 emp.)

5.0/5

"Asset Information super highway!"

What do you dislike about TRACTIAN?

There is a lot of statistics on there program that is hard to understand, but I have spoke with Tractian and they even offer a training course to help

2. Complex Usability
Users find the complex usability of TRACTIAN challenging, requiring extra training and support for better understanding.
See 6 mentions

See Related User Reviews

Nicholas D.
ND

Nicholas D.

Enterprise (> 1000 emp.)

5.0/5

"Asset Information super highway!"

What do you dislike about TRACTIAN?

There is a lot of statistics on there program that is hard to understand, but I have spoke with Tractian and they even offer a training course to help

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User Experience"

What do you dislike about TRACTIAN?

I don't have much to dislike about with Tractian. It took some time to get used to the website layout but I learned it fairly quickly.

3. Expensive
Users find TRACTIAN to be expensive, which poses challenges for small businesses despite its valuable features.
See 4 mentions

See Related User Reviews

SR

Shafiqur R.

Mid-Market (51-1000 emp.)

4.5/5

"A Game Changer for Industrial Maintenance"

What do you dislike about TRACTIAN?

There are some challenges like integration, learning curve and cost for small businesses

Carlos C.
CC

Carlos C.

Mid-Market (51-1000 emp.)

4.5/5

"Excellent for managing work orders and inventory!"

What do you dislike about TRACTIAN?

I think the cost could improve Perhaps at first it is difficult to decide whether to change to a digital system, therefore.

4. Learning Curve
Users find the learning curve challenging, especially in setup and navigation for infrequent users of TRACTIAN.
See 4 mentions

See Related User Reviews

SR

Shafiqur R.

Mid-Market (51-1000 emp.)

4.5/5

"A Game Changer for Industrial Maintenance"

What do you dislike about TRACTIAN?

There are some challenges like integration, learning curve and cost for small businesses

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User Experience"

What do you dislike about TRACTIAN?

I don't have much to dislike about with Tractian. It took some time to get used to the website layout but I learned it fairly quickly.

5. Usability Issues
Users face usability issues with TRACTIAN, finding the setup confusing and requiring professional guidance for sensor positioning.
See 3 mentions

See Related User Reviews

AA

Anthony A.

Mid-Market (51-1000 emp.)

4.5/5

"It's been Great !"

What do you dislike about TRACTIAN?

Comparing with another software, I would dislike that things can't get translated right at the moment.

MASUM G.
MG

MASUM G.

Small-Business (50 or fewer emp.)

4.0/5

"Easy and Efficient solution to manage or clean you Data"

What do you dislike about TRACTIAN?

As for Traction Complete, my only qualm is that, while the tool is powerful, it can be easy to get confused while setting up a canvas, especially for

6. Complex Navigation
Users find the complex navigation of TRACTIAN challenging, making it hard to locate inspections and events easily.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great Reliability Assistant"

What do you dislike about TRACTIAN?

Tractian's website tabs can occasionally be difficult to navigate. Having a streamlined process for creating inspections and events is great, but find

7. Data Management Issues
Users face data management issues due to integration challenges, a steep learning curve, and high costs for small businesses.
See 1 mentions

See Related User Reviews

SR

Shafiqur R.

Mid-Market (51-1000 emp.)

4.5/5

"A Game Changer for Industrial Maintenance"

What do you dislike about TRACTIAN?

There are some challenges like integration, learning curve and cost for small businesses

TRACTIAN Reviews (44)

Reviews

TRACTIAN Reviews (44)

4.7
44 reviews
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GT
Supervisor de mantenimiento predictivo y lubricación
Small-Business (50 or fewer emp.)
"Improvement observations for software"
What do you like best about TRACTIAN?

That generates warnings in which the machine is not yet in a critical state, but notifies you to be able to perform a more detailed inspection with your vibration team to validate data and the physical condition of the machine. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

That sometimes it is a bit tedious to know how to use the software. At times, I think it would be good to have a quick help manual within the platform for the procedures of the tools. This way, we can avoid having doubts and have everything at hand for the user who sees it daily and also needs to present a more technical report on the machine's status for presentation purposes in case of any issues. Review collected by and hosted on G2.com.

Maria Guadalupe O.
MO
Pasante en Mantenimiento | Digital
Enterprise (> 1000 emp.)
"Centralization and real-time insights, but functionalities can improve"
What do you like best about TRACTIAN?

The centralization of information allows you to visualize all monitored assets in one place and obtain valuable insights in real time. There is always technical support for any queries that may arise. It is easy to install and does not require major transformations within the plant. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

There are many features that are not well understood from the start. Training sessions are definitely required until the normal operation flow is understood. Sometimes the notifications for when an event is created or an inspection is completed can be too many. It might be good to optimize the number of email notifications. Review collected by and hosted on G2.com.

DO
Practicante de Inegniería
Mid-Market (51-1000 emp.)
"It is a platform easy to master."
What do you like best about TRACTIAN?

It is a platform where it is very easy to navigate between its tools and record data with a simple form. The sensors are easy to install. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

The platform does not clearly indicate which specific types of assets its reports are compared against. Additionally, it does not allow customization of the equipment, as some do not have cooling blades and only use water, resulting in a limited data fill percentage. Review collected by and hosted on G2.com.

"Complete and Effective, but Takes Up Too Much Space"
What do you like best about TRACTIAN?

I love how comprehensive TRACTIAN is, as it offers integral solutions for the management and maintenance of equipment. I like that it allows you to see how long it takes to resolve a fault, and the ability to upload photos of damaged equipment is very practical. I also appreciate the function to read QR codes, which facilitates the control and review of equipment. I like that it can organize and manage our maintenance efficiently, whether daily, monthly, or weekly. I find it very useful that TRACTIAN allows sending audios, videos, and photos, and that you can create a ticket to communicate with colleagues about equipment failures. All of this significantly contributes to improving the organization and tracking of maintenance tasks, which greatly benefits our daily work. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

Lately, the software has become slower and takes up a lot of space on my device. This is a significant disadvantage as I have to uninstall and reinstall it repeatedly to manage storage space efficiently. Review collected by and hosted on G2.com.

"Optimize Maintenance with Ease and Efficiency"
What do you like best about TRACTIAN?

Using TRACTIAN has significantly improved my work in maintenance. I truly value the ability to streamline the preventive and corrective maintenance process, allowing me to fill out work orders more efficiently. Additionally, the ease of setup was impressive and not complicated for me, which facilitated its adoption and use. TRACTIAN's digital technology is very accessible and provides me with all the information I need at hand to perform my job effectively. The viable results we have obtained, along with the increase in preventive maintenance we can perform, have shown impressive results for my team and me. I am so satisfied with TRACTIAN that I wouldn't change anything about the product. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

everything is fine Review collected by and hosted on G2.com.

Verified User in Industrial Automation
II
Small-Business (50 or fewer emp.)
"Clear and Real-Time Graphics, But Lacks Support for Variable Speed Drives"
What do you like best about TRACTIAN?

THE INFORMATION IT HANDLES AND THE GRAPHS ARE VERY CLEAR AND VERY SIMPLE, MAKING THEM VERY EASY TO INTERPRET. SOME FAILURES ARE MORE VISIBLE DUE TO THE TRENDS, AND THE GRAPH IS IN REAL TIME, GIVING YOU TIME TO REACT TO ANY PROBLEM. IT IS VERY EASY TO IMPLEMENT, ITS SUPPORT IS VERY TIMELY AND PRECISE, AND THE INTEGRATION INTO THE MONITORING SYSTEM IS VERY SIMPLE. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

FROM MY POINT OF VIEW, IT WOULD BE THAT VARIABLE SPEED MOTORS, LIKE A SERVO MOTOR, CANNOT BE ANALYZED. IF IMPROVEMENT COULD BE ACHIEVED IN THAT AREA, IT WOULD BE GREAT BECAUSE IT WOULD MEET ALL EXPECTATIONS. Review collected by and hosted on G2.com.

Pete S.
PS
Maintenance Manager
Mid-Market (51-1000 emp.)
"Customer support is great"
What do you like best about TRACTIAN?

The ease of use and accuracy of the data. Also, the auto-generated alerts mean i don't have to watch it constantly. The customer support has been better than I expected and more helpful. We had a failure, we supplied Tracian with the information, and they replied with their analysis very quickly. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

We need an on-line tutorial to understand what some of the data is telling us. Review collected by and hosted on G2.com.

Avantika C.
AC
Senior Research Associate
Mid-Market (51-1000 emp.)
"From Guesswork to Confidence: My Experience with TRACTIAN"
What do you like best about TRACTIAN?

What I love about TRACTIAN is how it takes the guesswork out of machine maintenance. The sensors were a breeze to set up, and now the dashboard shows me exactly what’s going on with my equipment in real time. Instead of waiting for something to break, I get a heads-up before it happens-like having a crystal ball for my machines. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

If I had to point out one downside, it’s that getting everything set up and talking to our existing systems took a bit longer than I hoped. The data is totally worth it, but making sure it synced just right with our ERP and reports meant a few extra calls with the support team. Review collected by and hosted on G2.com.

MASUM G.
MG
Consultant
Small-Business (50 or fewer emp.)
"Easy and Efficient solution to manage or clean you Data"
What do you like best about TRACTIAN?

One unique capability of Traction Complete is the versatility of the routing system. It seamlessly managed many different and complex conditions, which easily adapts to changing business needs. Beyond the tool, the support team has been fantastic; they have been very responsive and care about helping us to be successful. Their support has helped us keep our workflows simple and seamless. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

As for Traction Complete, my only qualm is that, while the tool is powerful, it can be easy to get confused while setting up a canvas, especially for more complicated setups, and without assistance from the customer service team I could see myself lost. I do not use the tool frequently, but using it frequently and only helping clients with any changes in Traction Complete that needs to be done, I can see it being somewhat foreign or less intuitive for people that only get into the tool occasionally. Review collected by and hosted on G2.com.

Nicholas D.
ND
Maintenance Lead Supervisor
Enterprise (> 1000 emp.)
"Asset Information super highway!"
What do you like best about TRACTIAN?

I like that I can track all of our assets from one location. If a motor is having issues in one part of the plant , and then another on the other side of the plant I am able to basically troubleshoot both motors in one location. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

There is a lot of statistics on there program that is hard to understand, but I have spoke with Tractian and they even offer a training course to help understand what a lot of the stats and graphs mean. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN

Thanks so much for the detailed review, Nicholas! We're glad Tractian is helping you centralize asset tracking and stay ahead of motor issues.

We also appreciate your note on the complexity of some stats and graphs. That’s exactly why we offer dedicated training and ongoing support from our reliability experts to help teams get the most out of the data. If there’s anything else we can do to support you or your team, we’re here to help!

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