The G2 on Yotpo

Yotpo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the excellent customer support from Yotpo, receiving quick assistance that enhances their experience. (19 mentions)

Users appreciate the ease of use of Yotpo, finding it simple to integrate and manage reviews seamlessly. (14 mentions)

Users appreciate the convenience and support Yotpo offers, making it a valuable partner for capturing social proof. (13 mentions)

Users commend Yotpo for its exceptional customer support and ability to enhance review and loyalty programs effectively. (7 mentions)

Users value the impactful loyalty programs of Yotpo, contributing to significant growth for their businesses. (6 mentions)

Users value the effective review management of Yotpo, enhancing feedback collection and driving product improvement. (6 mentions)

Users appreciate the user-friendly interface of Yotpo, making it easy to engage with customers effectively. (5 mentions)

Users value the high customer satisfaction achieved through Yotpo's review and loyalty programs, fueling continuous improvement. (4 mentions)

Users appreciate the easy setup of Yotpo, finding integration seamless and implementation quick with helpful support. (3 mentions)

Users appreciate the easy and straightforward usability of Yotpo, enhancing their customer engagement experience. (3 mentions)

Users find Yotpo's pricing expensive, making it a less accessible option compared to its competitors. (9 mentions)

Users often express frustration over missing features in Yotpo, impacting usability and overall satisfaction negatively. (7 mentions)

Users mention limited features in Yotpo, feeling the platform lacks comprehensive functionality compared to other services. (6 mentions)

Users find Yotpo's functionality limited, particularly in blocking subscribers and lacking advanced analytics and widgets. (5 mentions)

Users express dissatisfaction with poor customer support, highlighting slow response times and unhelpful interactions with the team. (5 mentions)

Users often face SMS issues with Yotpo, including poor segmentation and unexpected customer messaging mishaps. (5 mentions)

Users express disappointment over Yotpo's feature limitations, citing confusion, unreliability, and poor user experience. (4 mentions)

Users experience slow performance with Yotpo, leading to frustrating delays and hindering overall website functionality. (4 mentions)

Users report frequent bug issues with Yotpo that hinder functionality and disrupt user experience significantly. (3 mentions)

Users desire increased segmentation options in Yotpo for better tracking and customization of reviews. (3 mentions)

Top Pros or Advantages of Yotpo

1. Customer Support

Users appreciate the excellent customer support from Yotpo, receiving quick assistance that enhances their experience.

See 19 mentions

See Related User Reviews

Duncan V.

Mid-Market (51-1000 emp.)

5.0/5

"Great customer service"

What do you like about Yotpo?

Excellent customer service. Yotpo is a relatively new platform to us, but whenever I've had a question the customer service on the live chat has helpe

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Yotpo is the perfect full circle platform!"

What do you like about Yotpo?

We love Yotpo's loyalty, rewards and reviews. Backend is very user friendly, and our customers love their loyalty program!

2. Ease of Use

Users appreciate the ease of use of Yotpo, finding it simple to integrate and manage reviews seamlessly.

See 14 mentions

See Related User Reviews

Regina B.

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you like about Yotpo?

Yotpo is easy to use and integrate into the website. Reviews are critical to us, and having a platform that seamlessly manages it has been beneficial

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Working with Yotpo SMS"

What do you like about Yotpo?

The ease of use in syncing Yotpo's SMS program into our Shopify store.

3. Helpful

Users appreciate the convenience and support Yotpo offers, making it a valuable partner for capturing social proof.

See 13 mentions

See Related User Reviews

michael h.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo is my go to marketing & social proof Shopify app'"

What do you like about Yotpo?

I love the convenience of yotpo! It's got everything you need for capturing valuable social proof from your customers with a few clicks! Highly recomm

Jared G.

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic Partners"

What do you like about Yotpo?

Yopto have been great partners for us as we've continued to grow. Offering products and services that fit our business needs and have never been pushy

4. Reviews

Users commend Yotpo for its exceptional customer support and ability to enhance review and loyalty programs effectively.

See 7 mentions

See Related User Reviews

Tommy A.

Small-Business (50 or fewer emp.)

4.5/5

"Great platform, professional support and amazing results"

What do you like about Yotpo?

We work closely with customer succes manager Tal Barak, who really thinks in the best interest of our company. With new ideas we can improve the progr

John H.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo is the Gold Standard"

What do you like about Yotpo?

While there are lots of companies out there that can help you in review accrual, Yotpo has proven to be the most able partner for us. Service has alwa

5. Loyalty Programs

Users value the impactful loyalty programs of Yotpo, contributing to significant growth for their businesses.

See 6 mentions

See Related User Reviews

Duncan V.

Mid-Market (51-1000 emp.)

5.0/5

"Great customer service"

What do you like about Yotpo?

Excellent customer service. Yotpo is a relatively new platform to us, but whenever I've had a question the customer service on the live chat has helpe

Tommy A.

Small-Business (50 or fewer emp.)

4.5/5

"Great platform, professional support and amazing results"

What do you like about Yotpo?

We work closely with customer succes manager Tal Barak, who really thinks in the best interest of our company. With new ideas we can improve the progr

6. Review Management

Users value the effective review management of Yotpo, enhancing feedback collection and driving product improvement.

See 6 mentions

See Related User Reviews

John H.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo is the Gold Standard"

What do you like about Yotpo?

While there are lots of companies out there that can help you in review accrual, Yotpo has proven to be the most able partner for us. Service has alwa

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great software and amazing Customer Support"

What do you like about Yotpo?

Amazing software both for reviews and loyalty programs. Easy to use and to implement and continuously developing new feature. Tal Barak, our customer

7. User-Friendly

Users appreciate the user-friendly interface of Yotpo, making it easy to engage with customers effectively.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Yotpo is the perfect full circle platform!"

What do you like about Yotpo?

We love Yotpo's loyalty, rewards and reviews. Backend is very user friendly, and our customers love their loyalty program!

michael h.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo is my go to marketing & social proof Shopify app'"

What do you like about Yotpo?

I love the convenience of yotpo! It's got everything you need for capturing valuable social proof from your customers with a few clicks! Highly recomm

8. Customer Satisfaction

Users value the high customer satisfaction achieved through Yotpo's review and loyalty programs, fueling continuous improvement.

See 4 mentions

See Related User Reviews

Kyra V.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo has everything I need in one place"

What do you like about Yotpo?

I love that it has so many features in one app. It helps me level up my customer service.

michael h.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo is my go to marketing & social proof Shopify app'"

What do you like about Yotpo?

I love the convenience of yotpo! It's got everything you need for capturing valuable social proof from your customers with a few clicks! Highly recomm

9. Easy Setup

Users appreciate the easy setup of Yotpo, finding integration seamless and implementation quick with helpful support.

See 3 mentions

See Related User Reviews

Deepak J.

Mid-Market (51-1000 emp.)

4.5/5

"One of the best Loyalty and Rewards Platform"

What do you like about Yotpo?

Yotpo offers lot of functionality to run loyalty and rewards be it account referral, order placement rewards and it offers great option to setup new r

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great software and amazing Customer Support"

What do you like about Yotpo?

Amazing software both for reviews and loyalty programs. Easy to use and to implement and continuously developing new feature. Tal Barak, our customer

10. Easy Use

Users appreciate the easy and straightforward usability of Yotpo, enhancing their customer engagement experience.

See 3 mentions

See Related User Reviews

Danielle V.

Small-Business (50 or fewer emp.)

2.5/5

"Wish i had more onsight widgets"

What do you like about Yotpo?

I like how simple and easy it is to use.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great software and amazing Customer Support"

What do you like about Yotpo?

Amazing software both for reviews and loyalty programs. Easy to use and to implement and continuously developing new feature. Tal Barak, our customer

Top Cons or Disadvantages of Yotpo

1. Expensive

Users find Yotpo's pricing expensive, making it a less accessible option compared to its competitors.

See 9 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Working with Yotpo SMS"

What do you dislike about Yotpo?

The only major downside would be the price of Yotpo's SMS messages.

Mikes L.

Small-Business (50 or fewer emp.)

4.5/5

"Executive Assistance for Customer Review and Assertive E-Commerce"

What do you dislike about Yotpo?

Yotpo is slightly more expensive and needs extra time Yotpo has powerful but complex interface, very critical in need of changes

2. Missing Features

Users often express frustration over missing features in Yotpo, impacting usability and overall satisfaction negatively.

See 7 mentions

See Related User Reviews

Lais N.

Small-Business (50 or fewer emp.)

5.0/5

"Smooth migration process, clear product roadmap"

What do you dislike about Yotpo?

I still miss features I had in previous platforms, but nothing that would harm my strategies and results

Philip G.

Small-Business (50 or fewer emp.)

0.0/5

"YOTPO was a complete disappointment and is not recommended."

What do you dislike about Yotpo?

YOTPO was a complete disappointment and is not recommended. The birthday discount feature is a chaotic mess, causing issues with pricing, dates, a

3. Limited Features

Users mention limited features in Yotpo, feeling the platform lacks comprehensive functionality compared to other services.

See 6 mentions

See Related User Reviews

Katherine C.

Enterprise (> 1000 emp.)

4.0/5

"Yotpo has a great customer service team"

What do you dislike about Yotpo?

The platform is very basic compare to it her ESPs is SMS platforms and specially for the analytics

Damir K.

Small-Business (50 or fewer emp.)

4.5/5

"Pricy, Bit Awkward, but Overall Good."

What do you dislike about Yotpo?

Likely due to Yotpo's acquisition strategy to expand their offering of platforms, the experience with Yotpo can be awkward at times. The tools load to

4. Limited Functionality

Users find Yotpo's functionality limited, particularly in blocking subscribers and lacking advanced analytics and widgets.

See 5 mentions

See Related User Reviews

Katherine C.

Enterprise (> 1000 emp.)

4.0/5

"Yotpo has a great customer service team"

What do you dislike about Yotpo?

The platform is very basic compare to it her ESPs is SMS platforms and specially for the analytics

Danielle V.

Small-Business (50 or fewer emp.)

2.5/5

"Wish i had more onsight widgets"

What do you dislike about Yotpo?

I wish Yotpo had more onsight widgets to use,

5. Poor Customer Support

Users express dissatisfaction with poor customer support, highlighting slow response times and unhelpful interactions with the team.

See 5 mentions

See Related User Reviews

Deepak J.

Mid-Market (51-1000 emp.)

4.5/5

"One of the best Loyalty and Rewards Platform"

What do you dislike about Yotpo?

Yotpo support is something that can be improved and improve their SLA for production issues and API documentation can be improved and sandbox environm

Alex F.

Small-Business (50 or fewer emp.)

0.5/5

"Reviews is very expensive and rigid"

What do you dislike about Yotpo?

Reviews Pricing is based on orders processed and not requests. We use our store to process warranties, spare parts, influencer shipments, and subscrip

6. SMS Issues

Users often face SMS issues with Yotpo, including poor segmentation and unexpected customer messaging mishaps.

See 5 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Working with Yotpo SMS"

What do you dislike about Yotpo?

The only major downside would be the price of Yotpo's SMS messages.

Hannah F.

Small-Business (50 or fewer emp.)

4.5/5

"Great product and awesome support team"

What do you dislike about Yotpo?

On the email and SMS space they're lacking some key integrations.

7. Feature Limitations

Users express disappointment over Yotpo's feature limitations, citing confusion, unreliability, and poor user experience.

See 4 mentions

See Related User Reviews

Carmela H.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome App to Use"

What do you dislike about Yotpo?

The only thing I don't necessarily like is that I can't block numbers from subscribing. There are some customers I don't want back on the platforms an

Philip G.

Small-Business (50 or fewer emp.)

0.0/5

"YOTPO was a complete disappointment and is not recommended."

What do you dislike about Yotpo?

YOTPO was a complete disappointment and is not recommended. The birthday discount feature is a chaotic mess, causing issues with pricing, dates, a

8. Slow Performance

Users experience slow performance with Yotpo, leading to frustrating delays and hindering overall website functionality.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great software and amazing Customer Support"

What do you dislike about Yotpo?

Some feature make the website slower like

Maika N.

Mid-Market (51-1000 emp.)

4.5/5

"A must have app to provide an enhanced customer experience"

What do you dislike about Yotpo?

Their data and analytics could be improved. Their reports can take while to load and there would be better quality of analytics

9. Bug Issues

Users report frequent bug issues with Yotpo that hinder functionality and disrupt user experience significantly.

See 3 mentions

See Related User Reviews

Saul F.

Small-Business (50 or fewer emp.)

3.5/5

"All good"

What do you dislike about Yotpo?

Buggy admin often needs reloading severla times to work but its all good in the end

Philip G.

Small-Business (50 or fewer emp.)

0.0/5

"YOTPO was a complete disappointment and is not recommended."

What do you dislike about Yotpo?

YOTPO was a complete disappointment and is not recommended. The birthday discount feature is a chaotic mess, causing issues with pricing, dates, a

10. Limited Options

Users desire increased segmentation options in Yotpo for better tracking and customization of reviews.

See 3 mentions

See Related User Reviews

Danielle V.

Small-Business (50 or fewer emp.)

2.5/5

"Wish i had more onsight widgets"

What do you dislike about Yotpo?

I wish Yotpo had more onsight widgets to use,

Kyra V.

Small-Business (50 or fewer emp.)

5.0/5

"Yotpo has everything I need in one place"

What do you dislike about Yotpo?

I wish the SMS had more segmentation abilities.

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Duncan V.

Brand Manager

Mid-Market (51-1000 emp.)

9/1/2025

"Great customer service"

5/5

What do you like best about Yotpo?

Excellent customer service. Yotpo is a relatively new platform to us, but whenever I've had a question the customer service on the live chat has helped me everytime, really quickly so I can get back to helping my customer. It's really easy to make updates as well to our loyalty landing pages, especially as we've recently updated our branding and it took only a few minutes to do across 8 different online stores. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

Sometimes we find loyalty points don't transfer over, but it's easily sorted and it's an incredibly low percentage of customers. Review collected by and hosted on G2.com.

What problems is Yotpo solving and how is that benefiting you?

It's helping us increase our customer retention, especially when the industry we're in is becoming increasingly more competitive. It also massively broadens our scope of being able to give customers choice of where to shop, particularly when it comes to promotions. Rather than a standard XX% off, we now regularly offer extra points, which in turn means the customer is more inclined to return to us in the future. Review collected by and hosted on G2.com.

Deepak J.

Software Development Engineer II

Mid-Market (51-1000 emp.)

9/10/2025

"One of the best Loyalty and Rewards Platform"

4.5/5

What do you like best about Yotpo?

Yotpo offers lot of functionality to run loyalty and rewards be it account referral, order placement rewards and it offers great option to setup new rewards quickly without doing lot of coding and easily integrates with UI. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

Yotpo support is something that can be improved and improve their SLA for production issues and API documentation can be improved and sandbox environment support is something can be improved in lower environments. Review collected by and hosted on G2.com.

What problems is Yotpo solving and how is that benefiting you?

Yotpo is helping us build loyalty construct in our ecommerce company, we are using to give loyalty points to customers, reward customers on referral and allowing redemption of those points on our ecommerce platform. Yotpo is helping us scale our bussiness for loyalty and same time bringing new customers in our system. Review collected by and hosted on G2.com.

Hannah F.

Performance Marketing Director

Small-Business (50 or fewer emp.)

7/24/2025

"Great product and awesome support team"

4.5/5

What do you like best about Yotpo?

From the start the team at Yotpo have been great partners to us. We work in partnership to outline our business objectives and create a plan to achieve them, their support team is responsive and timely, and they're doing great things to build community in the space. They also have an excellent product roadmap and are quickly evolving the tool. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

On the email and SMS space they're lacking some key integrations. Review collected by and hosted on G2.com.

What problems is Yotpo solving and how is that benefiting you?

Yotpo helps us streamline some key conversion drivers and retention drivers. We benefit from having reviews, loyalty, email and sms all in one place by being able to have rolled up dashboards showing how all of these factors are driving conversions, and are able to segment based on an array of factors. Review collected by and hosted on G2.com.

Response from Samantha Felgoise of Yotpo

edit

Thank you for the fantastic feedback, Hannah! We’re so glad to hear that you appreciate our partnership approach and that our support team has been responsive and helpful. Building a strong community and evolving our product roadmap to meet your needs are priorities we take seriously, so it’s great to hear that reflected in your experience.

We also appreciate your note on email and SMS integrations. Our team is always exploring ways to expand and improve these capabilities, and your input helps us prioritize what matters most.

It’s awesome to hear that having reviews, loyalty, email, and SMS all in one place is helping you streamline conversions and retention with clear insights.

We're excited to continuing supporting your growth and success!

Lais N.

CRM Manager

Small-Business (50 or fewer emp.)

7/31/2025

"Smooth migration process, clear product roadmap"

5/5

What do you like best about Yotpo?

We migrated to Yotpo from other platforms with minimal hassle. Integration with Shopify was seamless. The process was well supported and easy to manage. Having local customer support based in Australia has made a big difference for our team. Responses are fast, and it’s easier to solve problems in real time. It's my everyday tool. Their team is proactive in suggesting improvements and quick to fix any issues we raise. Overall, Yotpo is a reliable partner and I'm 100% satisfied. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

I still miss features I had in previous platforms, but nothing that would harm my strategies and results Review collected by and hosted on G2.com.

Jared G.

Head of Lifecycle and Retention Marketing

Mid-Market (51-1000 emp.)

7/24/2025

"Fantastic Partners"

5/5

What do you like best about Yotpo?

Yopto have been great partners for us as we've continued to grow. Offering products and services that fit our business needs and have never been pushy with their offerings. Value all their insights and suggestions as our their products continue to evolve to meet our customer needs Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

Some minor UX/UX issues that arise when navigating their products, but overall they're continuing to iterate and are really receptive to customer feedback to make their products better. Review collected by and hosted on G2.com.

Response from Samantha Felgoise of Yotpo

edit

Thank you so much for your thoughtful feedback, Jared! We're thrilled to hear that you consider Yotpo to be a fantastic partner (we think the same of you!) and that our products are supporting your growth in meaningful ways. It's great to hear that our team’s insights and evolving solutions are helping you deliver a unique and elevated experience to your customers.

We also appreciate your honest input regarding the UX/UI challenges. Our product team is continuously working to improve and iterate based on customer feedback like yours, so please keep sharing your thoughts!

Looking forward to continuing this partnership and helping you drive even more success!

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/25/2025

"Powerful Insights, Smooth UX, and Unmatched Customer Support"

4.5/5

What do you like best about Yotpo?

Yotpo stands out for its ease of use and intuitive, user-friendly interface. From onboarding to daily use, the platform runs smoothly without any technical hiccups. One of the biggest highlights is their customer support—quick to respond, knowledgeable, and always friendly, which makes a huge difference when you're managing customer feedback at scale.

A feature I particularly love is the "Review Atlas". It provides a clear, visual breakdown of review performance, including metrics like review quality and authenticity. This kind of insight is incredibly valuable for understanding customer sentiment and improving product offerings. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

The biggest downside is the pricing. Yotpo is one of the most expensive platforms in its category. Additionally, I’d love to see more flexibility in the review export functionality—specifically, the ability to export reviews based on keyword filters would be a game-changer for targeted analysis. Review collected by and hosted on G2.com.

What problems is Yotpo solving and how is that benefiting you?

Yotpo helps us capture and analyze customer feedback at scale, which directly supports several key areas of our business. We use Yotpo reviews to improve the delivery experience for our DTC channel, identifying pain points and optimizing logistics based on real customer feedback. The platform also plays a crucial role in guiding product development—by surfacing trends and insights from reviews, we can better understand what customers love or want improved. Additionally, Yotpo helps us finetune future product launches by providing authentic feedback that informs messaging and positioning. Review collected by and hosted on G2.com.

Response from Samantha Felgoise of Yotpo

edit

Thank you for your detailed and insightful feedback! We’re so happy to hear that you find Yotpo’s platform easy to use with a smooth UX, and that our customer support has made a positive impact on your experience.

The “Review Atlas” is such an awesome feature, and it’s great to hear how valuable it’s been for understanding customer sentiment and driving improvements.

We appreciate your candid thoughts on pricing and review export flexibility. Your suggestion about keyword-filtered exports is a great idea and something I'll share with our product team as we continue to enhance our capabilities.

It's awesome to hear that Yotpo is helping you capture and analyze customer feedback to optimize delivery, guide product development, and fine-tune launches. We’re proud to support your efforts to create better experiences for your customers!

Mikes L.

Senior Accountant

Information Technology and Services

Small-Business (50 or fewer emp.)

9/8/2025

"Executive Assistance for Customer Review and Assertive E-Commerce"

4.5/5

What do you like best about Yotpo?

We gain credibility and trust from our customers through solid content

We also gain viable reviews and user generated content swift brand management

Yotpo helps us manage loyalty programs, SMS marketing, snd suitable referrals for excellent reviews

We get useful analytical measures , something that creates sentimental insights Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

Yotpo is slightly more expensive and needs extra time

Yotpo has powerful but complex interface, very critical in need of changes Review collected by and hosted on G2.com.

What problems is Yotpo solving and how is that benefiting you?

We build trust using this app, where authentic customer experience and information are well received

The engagement we get with customers is something that helps us get referrals and loyalty programs

We generate consistent content from this app, for powerful marketing

The insights we get from this app helps us analyze the behavior of our clients Review collected by and hosted on G2.com.

Joseph E.

Ecommerce & IT Specialist

Small-Business (50 or fewer emp.)

9/20/2025

"Robust Platform with Lackluster Support"

3/5

What do you like best about Yotpo?

I love how Yotpo is pretty much the name brand when it comes to Reviews and Loyalty. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

I don't love the support that we get from Yotpo. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

9/23/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great platform - great customer service"

5/5

What do you like best about Yotpo?

The most helpful thing about Yotpo is how easy it is to syndicate reviews. The platform is simple to use and our team was able to adapt quickly to it. Their customer support is amazing, shout out to Yamil! We use Yotpo daily to check our reviews on the site. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

No downside as of right now, previously their customer service was a bit difficult to work with but it has improve significantly. Review collected by and hosted on G2.com.

Curtis U.

Director of eCommerce

Mid-Market (51-1000 emp.)

7/23/2025

"Great parnters over the last 3 years!"

5/5

What do you like best about Yotpo?

The Yotpo team has served as an extension of our marketing department. The service and support they offer is top notch in the industry. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

They're doing a lot! Reviews, Loyalty, Email, SMS, UGC - might be too many features for a single company. Review collected by and hosted on G2.com.

Response from Samantha Felgoise of Yotpo

edit

Thank you for being such a valued partner over the past three years Curtis! We're so glad to hear that our team has felt like an extension of your own, this level of support and collaboration is exactly what we aim for.

We hear you on the breadth of features. Yotpo’s all-in-one approach is designed to simplify your tech stack, but we know it can feel like a lot at times, and your feedback helps us continue improving how we build and roll out each product to best support our customers like you.

Thanks again for the thoughtful review, and we are excited to continue growing together!