Shipping FAQ

SHIPPING FAQ

How do I know if my package has shipped?
Packages are shipping within a day of the shipping label creation.
    I’m worried my package will get damaged in transit 
    We ALWAYS pack in a box with bubble wrap
      What does Media Mail cover?
      Media Mail includes: Movies and Books ONLY
        How do I get in touch with someone for questions or concerns?
        If you have any questions or concerns in regards to online orders, you may email us any time webmail@orbitdvd.com. Do not call the store front telephone number, they will not be able to help you with your order questions.
          Can I combine discount codes?
          Currently you cannot combine discount codes.

          PLEASE NOTE:
          Orbit DVD is a brick and mortar store and not a warehouse. You are not receiving these items directly from the label company. Occasionally slipcovers and box sets will have normal shelf-wear and we will not honor those minor imperfections (light creases, light folds, light scuffs, slight corner wear) with a refund or a replacement.

           


             

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