How can we help?

Pick the channel that fits what you need. We route you fast.

I want to see the product

30-minute demo with the team, no commitment.

Book a demo →

I'm a supplier

I was invited by a customer and need help with the portal.

Supplier portal →

I'm a customer

In-platform support — reply within 1 business day.

Open the app →

Press or partnership

Email us directly and we will get back to you.

contato@linkana.com →

Did not find the right channel?

Pick a topic below to see the fastest way to get it solved.

I am a supplier

I need help with registration, access or documents

Our support team handles registration, document uploads and portal access through chat. Already have access? Log in and click the chat bubble in the bottom right corner. No access yet? Use the chat in the Help Center, which also answers the most common questions.

Have not received an invitation? The company you will supply invites you. Ask them to send the invitation.

Go to the Help Center Log in

I have a question about a payment slip, invoice or approval fee

Billing, invoices and the approval fee are also handled by support chat: inside the system if you already have access, or in the Help Center if you do not. Keep your company tax ID (CNPJ) and the payment slip or invoice number at hand.

Go to the Help Center Log in

I want to sell to Linkana's customers

Linkana does not recommend suppliers to its customers. Suppliers join the platform by invitation from the buying company, based on that company's own criteria. To supply a company that uses Linkana, talk to its procurement team.

Some companies accept open pre-registration.

See companies with pre-registration

I received a PIX transfer of R$ 0.01

Someone at your company requested an automatic bank account validation on Linkana's platform. Linkana is supplier approval software used by large buyers. The email of the person who requested the validation usually appears on your bank statement. If in doubt, contact that person directly.

I am a company

I want to get to know Linkana

Tell us about your context and we will book a 30-minute demo with the team.

Book a demo

I am a customer and need support

Customer support is through the chat inside the system, with a response within 1 business day.