Get in Touch

Course Outline

1. Product Thinking

  • Recognising customer needs
  • Market and competitor analysis
  • Estimating market size linked to the customer problem or requirement
  • User segmentation and persona creation
  • Establishing product vision, purpose, and strategy
  • Prioritisation based on value and effort
  • Value mapping and desired outcomes

2. Product Creation

  • User-centred design (UX/UI)
  • Incremental and iterative development with cross-functional teams (Scrum)
  • Backlog management and authoring user stories
  • Early validation techniques (MVP, experiments)
  • Defining key product metrics
  • Practical Design Thinking workshop
  • Prompt engineering for leaders (AI applied to products)
  • Data-informed design
  • Service design blueprints (service mapping)
  • Backlog management and prioritisation (expert-led session)

3. Delivering the Product to the Customer

  • Release and roadmap management
  • Go-to-market strategies
  • Onboarding and assessing post-launch product experience
  • Capturing feedback in production
  • Aligning with marketing and sales teams
  • Constructing the product funnel and monitoring dashboard

4. Capturing Value

  • Product metrics (NPS, DAU, retention, etc.)
  • Monetisation and pricing models
  • Funnel analysis
  • Customer value (LTV, CAC, ROI)
  • Data-driven iteration
  • Product lifecycle management
  • Product scalability and sustainability
  • Product P&L
  • Business case development

Summary and Next Steps

Requirements

  • A solid grasp of banking operations
  • Practical experience in digital product development
  • Basic familiarity with AI concepts

Target Audience

  • Product managers within the banking industry
  • Leaders driving digital transformation
  • Banking specialists involved in AI-driven product design
 40 Hours

Testimonials (1)

Upcoming Courses

Related Categories