A STUDY ON PERFORMANCE APPRAISAL SYSTEM AT HDFC BANK
LUCKNOW
Dissertation Submitted
DECLARATION
Enrolment No: 747/16
(Associate Professor)
CERTIFICATE
Bhimrao Ambedkar University, is an original record of her own research work carried out by her
under my supervision. To the best of my knowledge, the matter embodied in this dissertation has
not been submitted to any other University or institution for the award of any degree.
ACKNOWLEDGEMENT
I am using the opportunity to express to my sincere gratitude to my supervisor prof. I have been
immensely benefited from the discussion over this dissertation review with my supervisor. I am
very thankful to him for sharing his expertise and his truthful and illuminating views on a
number of topics related to this dissertation.
I would also like to thank my colleagues for their co-operations and help with various aspects of
the dissertation. Their healthy criticism as well as support has assisted me a lot to come up with
this work.
In the end, I place on record, my sense of gratitude to one and all, who directly, have lent their in
this work.
PREFACE
The Research project program is the integral part of MBA curriculum during the course of
management; the research is expected to use and apply their academic knowledge and gain a
valuable insight into corporate culture with all its environment operational complexities.
The Research Report offers a valuable opportunity to the researcher to meet their academic
knowledge to the real world situation. I have undertaken all the primary and secondary sources
to study about In this report I have put my finest efforts to compile the data with utmost
accuracy and hope this report will give complete satisfaction regarding the various aspects of
HR.
EXECUTIVE SUMMARY
This project report is a review based on theory as well as the industry outlook of performance
appraisal system of the organization.
The report starts with the Introduction and Literature Review of performance appraisal system
that outlines its history, definitions, purposes, types, process, methods, appraiser, parameters of
evaluation and the essentials of an effective appraisal system.
Further the performance appraisal system of HDFC Bank, collected through various primary and
secondary sources have been included in the report which gives a fair idea of the kind of
appraisal system being followed across various corporate.
Last, the conclusions and references have been mentioned.
TABLE OF CONTENT
Certificate ii
Declaration iii
Acknowledgement iv
Preface v
Executive Summary vi
Sr. Topic Page no.
1. Introduction & Review of literature 1-35
2. Company profile 36-61
3. Research methodology 62-65
4. Data Analysis and interpretations 66-77
5. Finding 78-79
6. Suggestions 80-81
7. Conclusion 82-83
8. Limitations 84-85
Bibliography
Appendix