INTRODUCTION
E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online
services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic
funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data
interchange (EDI), inventory management systems, and automated data collection systems. E-commerce is in
turn driven by the technological advances of the semiconductor industry, and is the largest sector of
the electronics industry.
Modern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life
cycle although it may also use other technologies such as e-mail. Typical e-commerce transactions include the
purchase of online books (such as Amazon) and music purchases (music download in the form of digital
distribution such as iTunes Store), and to a less extent, customized/personalized online liquor
store inventory services.[1] There are three areas of e-commerce: online retailing, electronic markets, and online
auctions. E-commerce is supported by electronic business
E-commerce businesses may also employ some or all of the followings:
Online shopping for retail sales direct to consumers via Web sites and mobile apps, and conversational
commerce via live chat, chatbots, and voice assistants[3]
Providing or participating in online marketplaces, which process third-party business-to-
consumer (B2C) or consumer-to-consumer (C2C) sales
Business-to-business (B2B) buying and selling;
Gathering and using demographic data through web contacts and social media
Business-to-business (B2B) electronic data interchange
Marketing to prospective and established customers by e-mail or fax (for example, with newsletters)
Engaging in pretail for launching new products and services
Online financial exchanges for currency exchanges or trading purposes.
Scope of E-Commerce Business
Reduction in the cost of broadband internet facilities to ensure more people come online.
Encouraging more domain registrations and letting e-commerce websites maintain them at cheaper rates
(at least till they make substantial profits).
Encouraging innovative schemes such as the COD (Cash on Delivery) in a country where credit card use
is not prominent shows how we have eased into this particular niche. A lot of the major e-commerce
websites are based in India and the consistency, and reliability of these sites have shown the people how
hassle-free, shopping and availing services are.
Bringing internet facilities to the rural areas in India as it remains a largely untapped resource and the
possibilities are endless for a major boom in the e-commerce industry, as India’s Internet penetration is
0.5% of the population. If these e-commerce businesses can reach to these regions, their net value can
only increase from the current values.
E-commerce can also spread to newer disciplines such as health services in these remote areas in India
and help in offering health solutions to people who do not have the luxury of hospitals in their vicinity.
This will certainly help once the rural areas are provided with internet facilities and will be a potential
business prospect shortly
Objective of Project
E-Commerce drives profitable growth by expanding customer reach, reducing cost-to-serve, and creating
differentiated customer experiences. Utilizing this powerful tool wisely has become eminently important for
business-to-business (B2B) companies. Looking at the current B2B environment, eCommerce has proven to be
a disruptive force. More and more B2B companies are moving a significant portion of the buying journey
online, and these buyers are increasingly expecting a similar eCommerce experience as consumers.
In order to capture this customer need, companies should first raise the bar on their expectations from their
digital channel, repositioning it from merely a transactional sales channel to an engine of growth and setting
goals accordingly. Secondly, they must examine the buying journey. eCommerce has evolved into digital
commerce, which facilitates an online experience that spans the entire buying journey, from discovery to
evaluation through purchase, delivery, and support. This means that sales are enabled or driven digitally—even
if the transaction itself is not ultimately conducted online. Finally, B2B companies should allocate eCommerce
roles and responsibilities across the customer chain to offer the best customer experience.
Aim of site:
Reach out to a larger audience - internet access is becoming so mainstream now that your
product/service can reach almost everyone on the planet with a internet-enabled device.
Your virtual shop remains open and operational 24x7 even if you/your staff are not working- this might
not be wholly true if your product is a service-which requires immediate human-intervention
In most cases; you need not maintain the whole stock of products
You build your brand more quickly - as more people will know and talk and post and blog about you
on social. Once your brand is build you can diversify easily
For most part; setting up a website and maintaining it is lots cheaper given the plethora of hosting
services available.
Also with the new crop of 3PL partners (within India) like Aramex, Delhivery etc.
Features of e-commerce
Content management capabilities
Promotion and discount code tools
An easy-to-use checkout
Search engine optimized code and layout
Reporting tools
An integrated blog or articles section
Email marketing integration
Multiple payment options (Credit card, PayPal, PO, Terms, etc.)
The ability to scale up with your platform
PLAN OF ACTION
A: Software & Hardware Requirement
Software Requirement:
Server
Browser : IE 6.0 or later
Database : MS SQL Server 2008
Web server : Internet Information Server (IIS) 7.0
Operating System : Windows
Client
Browser : IE 5.0 or any browser
Operating System : Any O.S. Windows/Linux/Solaris
Developer
Browser : IE 6.0 or any browser
IDE : Visual Studio 2013
Database : MS SQL Server 2008
Operating System : Window 8
Web server : Internet Information Server (IIS) 7.0
Documentation tool : Ms Word, MS power point
Designing tool : Dreamweaver
Scripting language : JavaScript, Html,Css,Bootstrap
Server side language : Asp.Net
Connectivity : LINQ
Hardware Specification:
Server:
Processor : 1 .0 (GHz) Pentium processor
RAM : 512MB
HDD : 80GB
Display : 1024 x 768 High color-32-bit
Client:
Processor : P3 866 MHz or later
RAM : 512 MB
HDD : 40GB
Display : 1024 x 768 High color-32-bitSOFTWARE
Developer:
Processor : P3 866 MHz or later
RAM : 512 MB
HDD : 40GB
Display : 1024 x 768 High color-32-bitSOFTWARE
MODULE IN E-COMMERCE
1. Gift card extension
Let your customer purchase gift card on your store in a flawless and effectual way. Gift card can help you
increase your sales rapidly than ever.
2. Reward Points extension
The Reward Points Extensions makes your customer more satisfied with reward program and increase loyal
brand.
3. Affiliate Login Extension
The Affiliate Login Extension increases effectual representative sale force as well as also increases the
awareness of your brand
4. Social Login Extension
This extension permits your customers to log in to your site using their accounts of various popular networks
such as Google, twitter, Facebook, etc.
5. One Step checkout extension
The One step checkout extension is the most required extension for your Ecommerce store. It speeds your
Magento store up to 90% without customer’s waiting time
6. Omnichannel Solutions
Approve your retail with Magento Ecommerce platform’s with Magento Omnichannel Solution. The
Omnichannel extension supports actions in Retailer Kit in addition to inventory management; additionally it
moreover offers advances to check and boost up sales in both sales in both your online and offline store.
7. Language Translator
This is a most worthy extension that every Ecommerce store owners who like better multi-lingual stores should
install. Installing this extension will help you to get to a vast range of customer base.
8. Google Analytics Extensions
Google Analytics is an open source Google service that lets the webmasters and website administration to
analyze the website traffic and conversion rate.
9. Mobile App
Most of the users prefer to use mobile or smart phones to browse products. Having a mobile app for shopping
helps you to reach to your customers easily without any trouble.
10. Live Chat
Most online customers need help from a live person when they are shopping online. More than 44% of
consumers say that it is one of the most vital features an website can provide.
Webnexs Magento Solutions helps to develop custom built Magento Marketplace with amazing extensions.
B:BRIEF DESCRIPTION OF MODULES
MODULES OF PROJECT
Modules of Project:
The project can be divided into following entities:-
Client or Customer (B2C) Portal
Enquiries management
Agent (B2B) Portal
Listing & Searching Portal
Administration
Module 1: Client or Customer(B2C) Portal
Client or Customer module (B2C) Portal which is further sub-divided into:-
Signup Customer
Sign in
Forget password by SMS GATEWAY
Change password
Customer Verification by Email verification
Module 2: Enquiries management
Enquiries management module which are categorized :
In this module there are several enquiries which are done by customer like tour packages, hotel stay,
airline and buses tickets, visas, and many more and these enquiry are taken by agent and reply
accordingly.
Module 3: Listing & Searching
Listing & Searching which are categorized:
Product brand
Product list
Module 4: Administration
Administration Module which are categorized:
Accounts Section
Sign up
Login
Change password
Forget password
Listing of all Customers
Listing of all agents
Enquiries of all customer & agent by category
Conversation between B2C & B2B Portal
Searching
Filter Searching
Module 5: Agent (B2B) Portal :
Agent (B2B) Portal which are categorized:
Accounts Section
Sign up with verification
Payment Gateway
Membership plan
Change password
Forget password(SMS GATEWAY)
