Perfectly tailored to you.
MAN Service custom made.
    It’s just the driving you’ve got to do yourself.
    When it comes to mobility, you’re in good hands with us.
    MAN Service guarantees that your vehicles – trucks and
    buses – are available and ready to use, so that everything
    goes like clockwork for you. But it’s not only a question of
    mobility. It’s all about more performance for your customers,
    reduced administration and vehicle fleet costs, more
    investment security and fewer risks. In short: It’s all about
    your success. We’re here at MAN Service to actively
    support you. Our Service organisation – including Mobility
    Service, Mobile24 and Genuine Parts Service – is waiting
    to assist you throughout Europe. We offer you solutions for
    efficient and economical maintenance management which
    are fully customised to your requirements. And you can
    make use of all these services without cash throughout
    Europe thanks to the MAN RepairCard and the even more
    extensive MAN ServiceCard. We accompany you wherever
    you go.
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    Wherever you go. We’re already there.
    Always in good hands.
                And always on hand.
                Wherever you are travelling in Europe, we are close by. With over 1,200 centres between Scotland and
                Sicily, Scandinavia and Spain, we offer you the comfort of knowing that you’re not alone, even when
                you’re in the remotest of places. For you that means that come what may you are ensured short
                travelling distances and swift availability, and hence save time, right from the word go.
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There’s no substitute for know-how.
Be it standard maintenance, statutory inspections,
repair or system service for the complete vehicle –
you’re in expert hands with MAN. Our Service
colleagues know the MAN vehicles inside out,
every movement is spot-on. First-class experts
are at work here and they’ve got diesel in their
blood. They’re highly motivated and highly qualified
thanks to regular training sessions and seminars       Your benefits:
which enable them to continually enhance their           Europe-wide MAN Service network with over
knowledge.                                               1,200 stations
                                                         Short travelling distances, swift availability
It’s all about equipment.                                Qualified repairs and servicing
MAN has what others don’t always have: the               Competent experts, who receive ongoing training
right tools and instruments. Given the modern            Modern workshop fittings with special tools for all MAN
high-performance technology and electronics,             vehicle models
which MAN Commercial Vehicles has on board               Short downtimes, high vehicle availability
today, special tools are required, some of them
very expensive. And in order to ensure swift and
precise fault analysis, we have a diagnosis system
at our disposal which keeps unavoidable down-
times to a minimum. Only MAN offers that too.
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    Choose the solution which suits you best.
    Tailored reliability and economy.
    To each his own.
    Every company has its own profile, its own challenges and
    goals. It’s therefore only logical that solutions cannot be
    ready made but must fit to measure. We have therefore
    developed for you the ComfortSystem with individual offers
    for maintenance and repair. Whatever service package you
    select, you gain in terms of mobility, reliability and safety.
    This frees you to concentrate more on your business.
    Fitness all round.
    You can always demand more from MAN. We naturally also
    offer you solutions for trailers, semitrailers and add-ons. Our
    spectrum even includes the collection and return service for
    you, your driver or your vehicle. And as far as appointments
    are concerned, everything runs according to the service plan
    which we draw up for you. Of course we also remind you in
    good time of your appointments. A service one would expect
    from MAN.
                                                   From Comfort to ComfortEuro: The choice is yours.
                                                   You save time and money, you can safely calculate and plan long term
                                                   and you avoid damage and vehicle breakdowns from the word go: You
                                                   receive all that from our ComfortSystem. Select either the Comfort package
                                                   with Maintenance or ComfortPlus with additional statutory inspections.
                                                   Or does ComfortSuper suit you better? The latter includes maintenance
                                                   management and all repairs as well as further individual agreements. On
                                                   top of all that, there’s also ComfortEuro with the additional option of
                                                   carrying out maintenance work at any MAN workshop – a unique service
                                                   in the transport business. Typical of MAN.
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                                                  Your benefits:
                                                    High-level calculation and planning security
                                                    Greater vehicle availability
                                                    Shorter downtimes
                                                    Optimum value retention thanks to higher resale
                                                    value
                                                    Less administration expense
                                                    More freedom to concentrate on core business
Maintenance agreement    Maintenance agreement      Maintenance agreement             Scope of performance as with
(standard maintenance)   (standard maintenance)     plus all repairs and              ComfortSuper plus free choice
                         with legally required      other country-specific            of MAN workshop europe-wide
                         checks                     services
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    Service at a call.
    Mobility around the clock.
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You’ll probably never need it.
But thank goodness it’s there. Mobile24 – our mobility service for trucks and buses is on
hand around the clock 365 days a year. Thanks to the new organisation with MAN’s own
ServiceCenter and competent, friendly staff on the telephone, it offers you a direct link with
our know-how. Call the number, which is the same throughout Europe, and you speak to
a expert partner who speaks your language and solves your problems. You can contact
Mobile24 on this number:
English:                                               Español:
+49 180/53 53 53 33-1                                  +49 180/53 53 53 33-4
Français:                                              Italiano:
+49 180/53 53 53 33-2                                  +49 180/53 53 53 33-5
Deutsch:                                               Nederlands:
+49 180/53 53 53 33-3                                  +49 180/53 53 53 33-6
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     And what can we do for you?
     When you speak to Mobile24 agents, you speak to experts who can do
     a whole lot more for you. If need be, an MAN Servicemobile can be
     right with you within a very short time. Mobile24 solves even difficult
     cases and soon makes you mobile again. After all, it’s in our interest to
     see that you reach your destination safe and sound.
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Your benefits:
  One number throughout Europe
  On hand around the clock, 365 days a year
  6 languages to dial directly using different
  last figures
  Competent, speedy assistance for everything
  concerning trucks and buses
  Over 1,200 MAN centres in Europe
  Speedy, reliable and extensive spare parts
  supply as only MAN can provide
                                                 11
     46 cm2 freedom.
     Blindtext Headline 2-zeilig.
     Everything
     Blindtext   on one card.
               Subline.                Blindtext Headline 1-zeilig.
                                    A good deal more mobility.
                                    If a first-class service is the trump card then you have the best hand
                                    with MAN. Be it the MAN RepairCard or MAN ServiceCard – both
                                    represent a gain in terms of mobility and independence. Thanks to
                                    the MAN RepairCard, you are constantly welcome at over 1,200 MAN
                                    centres in Europe and can pay for all your bills for repairs, maintenance
                                    and spare parts without cash. The same naturally goes for when
                                    you use our mobility service Mobile24, inclusive of salvaging and
                                     towing away.
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                                                                            Your benefits:
                                                                              Europe-wide mobility
                                                                              No card fee
                                                                              Honouring of payment for cash-fee payment
                                                                              Cheaper fuelling at over 20,000 diesel filling
                                                                              stations
                                                                              Swift repair work,
                                                                              short downtimes
                                                                              No unnecessary waiting times at borders
                                                                              Transparent invoicing
If you need a little bit more, you’re best to go for the MAN ServiceCard.
It offers you a range of additional services, from diesel service at over
20,000 filling stations throughout Europe to user fees such as motor-
way tolls, ferries and driving through tunnels.
Why not simply speak to us about your very own personal MAN
RepairCard or MAN ServiceCard?
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     Good old MAN.
     It’s all about quality.
     Only the original is genuine.
     Decide on an MAN and you choose
     excellent quality. You’ll do it again and
     again – also with genuine parts for truck
     or bus. Because only the original has the
     quality with which you can drive really well
     – economically, reliably and safely.
                                                    We’ve got a lot in store for you.
                                                    To be precise: We have 140,000 diverse items readily available in our
                                                    logistics centre. Genuine parts for all types of MAN vehicles – also for
                                                    older models and special-purpose vehicles. Over 500 employees
                                                    ensure swift parts delivery and are involved in identifying parts and
                                                    processing orders. An average of 8,000 genuine parts are at hand
                                                    locally in order to keep downtimes as short as possible. And should
                                                    a special part be required, MAN’s express service delivers it within
                                                    24 hours.
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       Guaranteed 100% MAN.
       When it’s a question of the quality of our genuine
       parts, we don’t make any compromises. They are
       tested, improved and tested again. Then they’re
       rechecked and further optimised. Again and again
       until we have what we require of ourselves and
       what you expect of us: 100% MAN quality. All
       that makes the MAN parts so original. Plus the
       warranty of 12 months valid throughout the world.
       That’s quality which you can count on.
Your benefits:
  Genuine MAN parts and original reconditioned parts
  made to state-of-the-art engineering
  MAN quality thanks to the latest technology
  Worldwide genuine parts warranty
  Parts supply for all MAN vehicles including older
  models and special-purpose vehicles
  Express parts service with delivery within 24 hours
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Comfort, ComfortPlus, ComfortSuper, ComfortEuro, RepairCard, ServiceCard, Mobile24
TeleMatics, Communication, ProfiDrive, FleetManagement
Credit, Lease, Rental, CombiContract
MAN Nutzfahrzeuge Aktiengesellschaft
                  Group
Postfach 50 06 20
D-80976 München
www.man-mn.com
A member
Ein       of the MAN
    Unternehmen       Group
                 der MAN  Gruppe.
D xxxxxxxxxxxxxxx
  110.434/E · ml 09043· aa ·xxxxxxxxxxxxx
                             Printed in Germany
                                            · Printed in Germany
     und illustration
Text and Abbildungen  notunverbindlich.
                          binding.
Änderungen,
Subject        bedingt durch
        to modifications        dencourse
                            in the  technischen   Fortschritt,
                                          of technical         vorbehalten.
                                                        progress.