Curriculum Vitae
Mr Cain Richard Mann
121, Blackhalve Lane
Wednesfield
Wolverhampton
WV11 1AZ
01902 830195
07803 672222
CAIN_MANN@hotmail.com
Date of Birth: 10-01-75 Age: 28 Nationality: British Marital Status: Single
Profile
An experienced panel beater with extensive knowledge in all aspects of the motor trade with the
following skills: body shop management, team leadership (working within budget limitations), bonus
structures, vehicle inspection, personnel selection, safety requirements, customer care and stock
control. Followed more recently with training and implementation of the following estimating systems:
Glassmatix, Audatex, BodyMaster and Motex. I am a competent estimator who deals regularly with
engineers who represent all major insurance companies.
Experience
May 2002 - Present
Insurance Engineer
My current role is working for a leading insurance company as a motor insurance engineer. My role is
office based and very much different to all other jobs I have done. In my role as a motor insurance
engineer I am responsible for a panel of approved repairers which I have to manage and audit to
guidelines set out for me by my employer. I also have to agree repair methods and costs with my
repairers as well as agreeing final accounts. Other duties I have in this role are agreeing third party
costs and agreeing total loss settlements.
My role within this company relies very heavily on my experience within the motor trade and my
knowledge of cars. During my time at this company I have also been appointed as a team leader for
one of the companies other team of engineers, this role was to be a cover manager for two weeks in
the Portsmouth office until a new manager could be found on a permanent basis.
June 2001- May2002 Nationwide Crash Repair Centres
Estimator / Bodyshop Manager
Nationwide Crash Repair Centres are one of the biggest networks of repairers in the UK. My role within
this company was mainly that of a Bodyshop Manager for their Kidderminster branch.
My role in this branch was mainly work shop based with approximately three to four hours of admin
work a day. The admin work involved was mainly calculating bonuses and dealing with the e.p.a
regulations, servicing schedules for equipment and dealing with quality control paper work to ensure
high standards. There, of course were many other duties which I had to do most of which are general
day to day managers duties that I had been used to doing in my previous employment.
June 1999 – June 2001 RST Bodyshops
Estimator / Body shop Manager
RST is a family run accident repair centre that undertakes all repairs on vehicles. My role as Estimator /
Bodyshop Manager was to ensure the effective booking in / out of vehicles together with the
compilation of estimates ready for loading into the workshop. Aspects of my role included:
Booking in / out of vehicles
Arranging courtesy cars
Instructing parts department of required parts
Liasing with customers at all levels
Organising members of staff within the company
Setting up of new contracts and agreements
Dealing with insurance companies and insurance engineers
Dealing with company finances and payments
Restructuring of work procedures and maximising on work potential
June 1997 – June 1999 HJ Quicks Ltd
Panel Beater
Quicks are part of a major dealership across the UK. My role within the company was mainly that of a
panel beater. During my time there I was asked to assist the bodyshop manager taking the role of
workshop foreman, deputising for the workshop manager in his absence. Aspects of my role included:
Organising the loading of the workshop
Liasing with customers
Calculation of hours for job cards for bonus purposes etc
Upgrade of panel beating equipment
Dealing with insurance engineers
May 1994 – June 1997 A. Wilcox Motor Bodies
Panel Beater
A Wilcox is a family run business with a large turnover of units per week. My role there was that of a
panel beater.
Training
During my time in the motor trade I have been trained and implemented the following:
In house training in Plastic Welding
Glass fibre / Kevlar repair methods and techniques
Computer training on various software including: Word, Excel,Windows 95/98, BodyMaster,
Audatex, Motex and Glassmatix
Panel Beating
Customer Care
Invoicing Procedure
Cash reconciliation
Thatcham Estimating Courses
BS Safety Standard passes in Welding
ISO Quality Standard training and implementation
Advanced Estimating Courses
Education
September 1986 – June 1991
Moseley Park School, Bilston
GCSE’s gained in 1991 were: English, Maths, Geography, Science, Business Studies, French,
English Literature and Computer Studies.
Hobbies & Interests
I enjoy fishing, motorcycles, computers, horse riding and mountain biking. I have a keen interest in
computing, including web publishing, desktop publishing and PC maintenance.
References
David Dyke Richard Howarth (Staff Engineer –Zurich)
Personnel Manager 10, Abbots Way
RST Bodyshops Riverside
Clarence Street Bridgnorth
Sedgley Shropshire
Dudley WV16 4JZ
DY3 1UP
01746 767818
01902 679399 07730 735429
Karl Bradon (Staff Engineer – Groupama) Dave Burrows (Nationwide Kidderminster )
Groupama Insurance Brooklyn ford
Centre City Worcester
Birmingham
0121 457 8166 07980 587523
07889 766952 01273
