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Visitor App Setup Guide

In 3 sentences: Our visitor management app allows visitors to digitally sign in and out of our stores and venues for safety and security, with instructions provided for downloading the app, creating a profile by adding information and a photo, and checking in by selecting the location and reason for visit and checking out when leaving. The app needs camera and location access for check-in and check-out functions but does not use location services otherwise.

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Garo Khatcherian
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0% found this document useful (0 votes)
215 views1 page

Visitor App Setup Guide

In 3 sentences: Our visitor management app allows visitors to digitally sign in and out of our stores and venues for safety and security, with instructions provided for downloading the app, creating a profile by adding information and a photo, and checking in by selecting the location and reason for visit and checking out when leaving. The app needs camera and location access for check-in and check-out functions but does not use location services otherwise.

Uploaded by

Garo Khatcherian
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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In our commitment to the safety and security of our team members, visitors and contractors, we ask all visitors to

our stores and venues to digitally sign in and out using the Vistrak visitor management App.
Follow these instructions for easy set up and use.

iOS android

setting up for the first time


You only need to set up and register once for access to all endeavour locations

step 1 Download the free ‘Vistrak Visitor Management' App (you can scan the QR code for quick access).

step 2 Open the App. Allow the App access to your phone's camera when prompted and choose ALWAYS
in the ‘Allow Location Services’ step. The App needs these features to complete your profile and for
check in/out. The App doesn't use your location services once you check out or leave site.

step 3 Tap ‘New registration’ to create your profile. Add a photo, your name, company, contact details
and safety information.

step 4 Choose a ‘PIN’, then press submit.

step 5 We will text you a code, which will either self-populate (Android) or appear on the top of your
keyboard (IOS), press submit and you’re ready to go.

Checking in Checking out


step 1 On arrival at one of our locations tap ‘Check step 1 When your visit is complete, click on the
into site’ menu button on the top left of the screen

step 2 Tap on the store/site you are checking into step 2 Select ‘Check Out from Site’
from the list displayed
step 3 Tap ‘Check me out’
step 3 Read & accept the ‘Condition of Entry’
OR
step 4 Select the reason for your visit

step 5 Proceed to the counter and show your If Allow Location Services is set to ALWAYS you will
mobile screen to a team member. Tap be automatically checked out when you leave the site.
'accept and continue’

step 6 Any current notifications and alerts will


appear on screen. Once read, swipe left and
click ‘have seen’

You're checked in! Please keep the App open in the


background while on site.

PLEASE NOTE - in all states where it is mandatory to do so, please also sign in using
the state QR CODE check in system.

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