The

560
REFERENCE SERIES

CHANGEGIVER
POCKET GUIDE

ROUTINE MAINTENANCE,
SAFETY, INSTALLATION &
TROUBLESHOOTING

CashFlow®CashFlow®CashFlow®C
ashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®Cas
hFlow®CashFlow®CashFlow®Cash
Flow®CashFlow®CashFlow®CashF
low®CashFlow®CashFlow®CashFlo
w®CashFlow®CashFlow®CashFlow
®CashFlow®CashFlow®CashFlow®

CashFlow®CashFlow®CashFlow®C
ashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®Cas
hFlow®CashFlow®CashFlow®Cash
Flow®CashFlow®CashFlow®CashF
low®CashFlow®CashFlow®CashFlo
w®CashFlow®CashFlow®CashFlow
®CashFlow®CashFlow®CashFlow®

CashFlow®CashFlow®CashFlow®C
ashFlow®CashFlow®CashFlow®Ca
shFlow®CashFlow®CashFlow®Cas
hFlow®CashFlow®CashFlow®Cash

25776 G3 143847044
 CashFlow® 560 changegiver Pocket Guide

Published by :

MEI

Internet: http://www.meigroup.com

For information on translations in your country, please write to the

Technical Communications Manager at the above address.

CashFlow® 560 changegiver Pocket Guide

©, MEI UK International Ltd., 1997. All rights reserved.

Except as permitted under the relevant local legislation, no part of this

publication may be copied, transmitted, transcribed, or distributed in any
form or by any means, or stored in a database or retrieval system, or
translated into any language (natural or computer), without the prior written
permission of MEI.

MEI®, CashFlow® and the MEI device are registered trademarks.

©, MEI., 1997.

MEI reserves the right to change the product or the product specifications
at any time. While every effort has been made to ensure that the
information in this publication is accurate, MEI disclaims any liability
for any direct or indirect losses (howsoever caused) arising out of
use or reliance on this information.

This document does not necessarily imply product availability.

Part Number : 143847044

This Edition ( December 1997)

ii , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide

CONTENTS
Routine Maintenance

Replacing a Fuse

Using the Keypad

Troubleshooting the CashFlow 560

Setting a Unit’s Functions with the

MEI Route Alpha 250 Terminal

Address Settings for the

MEI Route Alpha 250 Terminal

Coin, Tube and Designator Options

Installing, Starting and Testing a Unit

Product Manuals and

Product Technical Training

Addresses of Regional Offices

, MEI.,1997 iii
CashFlow® 560 changegiver Pocket Guide

iv , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide

User Safety Notices

WARNING
Before cleaning, servicing, removing or replacing
CashFlow® units, ALWAYS SWITCH OFF or
ISOLATE the ELECTRICITY SUPPLY to the host
machine.

CAUTION
This guide is for use only by personnel trained to
carry out electrical installation.

Maximum Operating Voltage

Do not apply more than the voltage specified on the
unit.

Dangerous Environments
Do not operate the unit in the presence of
flammable gases or fumes, or after the entry of fluid
into the machine.

Disposal of Product
If necessary, always dispose of defective units
according to local regulations.

Conformance to
International Standards
When installed and operated according to the
instructions provided for the particular unit,
CashFlow® products meet the applicable
international and national Safety and Electro
Mechanical Conformance standards for any country
in which they are used.

, MEI., 1997 1
 CashFlow 560 changegiver Reject lever
Acceptor and separator
Interface loom assembly release clip
Top cover flap

CashFlow® 560 changegiver Pocket Guide

2

Coin entry cup

Label showing keypad functions
Acceptor module and operating voltage of unit
Acceptor opening tab Keypad and LEDs
Connection port for the Coin storage cassette
MEI Route Alpha 250 terminal release catches
Hinge pin of acceptor Coin slots for manual filling
and separator assembly
, MEI., 1997

Labels showing the Coin flap for manual filling

coin tube positions

Model number and Coin storage cassette

serial number of unit
Movable float indicator
Dispenser base
Exit at rear for cashbox coins
Exit for rejected coins Parked dispenser arms show here
 CashFlow® 560 changegiver Pocket Guide

Routine Maintenance
WARNING
Switch off the power to the host
machine before cleaning the unit
Clean the coin pathway (shown shaded in the
figure) regularly with a soft cloth moistened with
water. Take care that all the surfaces are dry before
you close the lid of the unit, particularly if you have
had to clean the unit after the entry of dirt or fluid.

Opening
tab

Lid

Clean the
shaded areas

Take care that no drops of water enter the unit

during cleaning.
Never use solvents or abrasive creams to clean the
unit. These will damage the surfaces. Ensure that
the lid is fully closed after cleaning.
NOTE: If you switch the machine on when
the lid of the acceptor unit is not fully closed,
coins will be rejected, even if you then close
the lid.
If this happens, switch off the power to the
machine for at least 15 seconds, then close the
lid again. Make sure the lid snaps shut.
Switch the power on. Check that coins are
accepted.

, MEI., 1997 3
 CashFlow® 560 changegiver Pocket Guide

Cleaning the Dispenser Arms

Switch off the power to the host
machine before cleaning the unit
Squeeze together the two release catches of the
coin storage cassette and lift out the cassette.
Clean the dispenser arms and their paths in the
dispenser base with a soft cloth moistened with
water.
Switch on power to the machine, press the yellow
Mode button twice to park the dispenser arms, and
replace the coin cassette.
Check that the two release catches snap shut.

Clean the arms

and their paths

Dispenser arms in
parked position

You should only remove the dispenser and the

dispenser arms for cleaning if there is a heavy build
up of dirt or other matter in the dispenser.
Always refer to the Product Maintenance
Handbook before removing these parts.

4 , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide

Checking and Replacing a Fuse

Switch off the power to the host
machine before checking a fuse
Squeeze together the two release catches of the
coin storage cassette and lift out the cassette.
Acceptor
release catch

Fuse box cover

is located
behind acceptor

Coin cassette
release catches

Press down the blue release catch above the

acceptor with a small screwdriver. Pull the top of
the acceptor forward and downwards. Unplug the
exposed ribbon cable and lift out the acceptor.
The fuses are under a cover in the left hand side of
the unit.
Always replace a blown fuse with one of the same
rating.
Replace the acceptor, reconnect the ribbon cable
and press the acceptor into place.
Park the dispenser arms and replace the coin
cassette.
Make sure that the release catches of the
acceptor and of the cassette snap shut firmly.
Switch on power to the machine. Check that the red
LED comes on.

, MEI., 1997 5
 CashFlow® 560 changegiver Pocket Guide
Using the Keypad
Use the keypad to park the dispenser arms,
dispense coins, set prices, float the coin tubes up or
down, and to re-set the tube counts to their pre-set
levels.
The keypad label summarises keypad functions.

Re-set tubes
Float up tube automatically
to pre-set level
Set vend
prices No function
Correct voltage
Dispense
for unit
coins

Tube A Tube B
dispense dispense
Yellow LED A B

Red LED C D Tube D

Tube C dispense
dispense Mode button
(YELLOW)

Function Buttons
Dispense coins from tubes ▲ A , B , C or D ▲
Park the dispenser arms +
Float up tubes automatically + A
Float down tube automatically + A + C
Reset tubes to pre-set levels★ + A + B ★
Set the vend prices ◆ + C ◆
Cancel the accumulated credit + A + A

▲ Not applicable with BDV product.

★If an audit FEM is fitted, Mode+A+B is not
available to reset tubes to pre-set levels.
◆ Not applicable with MDB or Executive product.

6 , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide
Using the Keypad
Dispense Coins / Empty Tubes
A , B , C or D
Press a button once to dispense a coin from a
corresponding tube. If you press and hold for more
than three seconds, coins are dispensed
automatically until only a sufficient minimum (the
safe count) are left to operate the dispense
mechanism. To empty a tube or a cassette, you
may have to take out the last coins by hand.

Float-Up Tube Counts Automatically

+ A
Press the buttons, then feed tube coins through the
acceptor to refill the tubes to their pre-set float
level. When float levels are reached, further coins
are rejected. If automatic float is left by pressing B,
tube counts re-set to pre-programmed float levels.
Re-set the Tube Counts
+ A + B ★
Press the buttons to force tube counts to re-set to
pre-set float levels. If there are not enough tube
coins to meet the pre-set levels, coin counts remain
incorrect until recalibration takes place. ★ If an
audit FEM is fitted, reset via Mode+A+B is not
available.
Automatic Float Down to Pre-set Levels
+ A + C
If the unit is programmed for this function,
press the buttons to dispense coins until tube
counts reach their pre-set float levels. If the
numbers of coins already in the tubes are equal to
or below the float levels, no coins are dispensed.
Set the Vend Prices ◆
+ C
Press the buttons. Insert coins equal to the lowest
price. Make a selection. A 45-second time-out
starts after each coin. More selections at the same
price can be made without inserting extra coins.
Add coins for the next highest price, and make a
selection. Continue until all prices are set. Press C
to cancel credit and to exit price teach.
◆ Not applicable with MDB or Executive product.

, MEI., 1997 7
 CashFlow® 560 changegiver Pocket Guide

4 PRICE/1 PRICE MODE SWITCH

(Multi-Interface MDB Product only)
The multi-Interface product offers a mode switch
which, in electro-mechanical operation, allows a 4
price product fitted with a T4 loom to be used in
place of a 1 price product fitted with a T3 loom.
The mode switch is located behind the top flap of the
keypad cover and is of the slide type. If the switch is
to the left the product will be in 4 price mode and if it
is to the right the product will be in the 1 price mode.

Slide
Switch
Assy

PCB

4 Price Mode
Position

1 Price Mode
Position

8 , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide
Troubleshooting the CashFlow Unit

FLASHING? Is the red LED... OFF?

• Check Route Alpha addresses Y • Is the unit’s N

340 to 349 for error description interface loom
firmly connected?

• Press A, B, C, D
Y N
• Are correct coins
dispensed?
• Re-connect loom
and re-start unit
• Feed change coins
Y into acceptor N
• Are coins routed to
the correct tubes? Y • Press Mode+Mode N
• Does the red LED • Does the yellow
stop flashing? LED flash?

• Float up tubes to the

required levels • Check fuses,
• Make a trial vend to replace if blown
check the unit

• Press A, B, C, D to
• Remove cassette, check Y dispense coins N
for coins covering top-level • Insert change coins
sensors • Are change coins
• Check acceptor coin path accepted?
• Check for jams in separator
• Press Mode+Mode and
replace the cassette
• Make a trial vend to
check the unit

• Check for sufficient change

coins in tubes, and for jams
in dispenser and tubes
• Blocker signal from
• Remove cassette and press VMC not present.
Mode+Mode to check N
dispenser arm movement • Check for blocker
from VMC to unit.
• Check reject lever clearance Is signal present?

Y • Are all coins accepted N

and the red LED lit?

• Refer to the
• Make a trial vend troubleshooting
to check the unit table in this Guide

, MEI., 1997 9
 Troubleshooting the CashFlow Unit
10

Problem Causes Actions

CashFlow® 560 changegiver Pocket Guide

No coins accepted Blocked accept gate opto’s, or build Switch off power to machine, check if the opto’s are blocked,
up of dirt in the unit and clean the unit. Refer to the Product Maintenance
Handbook’s cleaning section before cleaning the opto’s.
Power loom not inserted correctly Switch off power to the machine, and check the loom.

Poor coin acceptance Changegiver unit is not level Check and re-level the unit if necessary.
Modules are not mounted and Check that the coin entry and exit chutes of the machine are
aligned correctly aligned with the coin entry cup on the unit and the cashbox on
, MEI., 1997

the machine.
Adjust the modules until they are aligned accurately.
Build-up of dirt in the acceptor Switch off power to machine, check and clean acceptor.

Coins are accepted but no Power loom is not inserted correctly Switch off power to the machine, and check the loom.
credit is given Coin jam in the separator module Switch off power to the machine, and check the separator for
(post gate strobes are covered) jams.
Accept gate strobes mechanism Refer to the Product Maintenance Handbook before
blocked or dirty attempting to clean the strobes or the opto’s.
 Problem Causes Actions
Unit rejects one type of Coin or token is inhibited Check the coin/token is in the coin set, and has been enabled.

CashFlow® 560 changegiver Pocket Guide

coin or token Use the Route Alpha 250 terminal to enable the coin

Discard the worn or damaged coin/token.

, MEI., 1997

N.B. Coin or token is damaged or w o r n Press A to leave float mode and to clear any credit.
With MDB applications the coin
mechanism is controlled by the A tube has reached pre-set float Check the tube levels, then make a vend to check that the
level, further coins are rejected correct change is dispensed.
vending machine controller. because the unit is in float mode

Coins are not routing The level of coins in a tube is Check tube counts. If they are above the pre-set float levels
correctly covering a top-level sensor and automatic tube inventory is set, press Mode+A+C to
float-down the coins in the tubes.

The top-level sensor loom or the Switch off the power, remove the cassette and release the
separator loom is not connected acceptor. Check that the top-level sensor and separator looms
correctly are fitted correctly. Replace the acceptor and cassette. Switch
on power to the unit, insert coins and check routing.
11

Wrong acceptor or separator is fitted Check that the acceptor and separator are the correct versions.
Refer to your authorised MEI distributor.
Use the Route Alpha 250 terminal to enable the tube.
A tube is disabled
 Problem Causes Actions
12

CashFlow® 560 changegiver Pocket Guide

High-value coins are Too few coins in the change tubes, Re-float the coin tubes through the acceptor until the low-level
rejected and exact change leaving the low-level sensors sensor mirrors are covered.
uncovered
light is ON
Unit is in No overpay mode. N.B. Check Route Alpha 250 address 242.
Does not apply to MDB applications

Incorrect change is Insufficient change coins are If required, float up through acceptor with correct change coins.
dispensed available
Incorrect coin values are set. Check coin values and prices, reset if necessary using the
, MEI., 1997

Incorrect prices are set for required Route Alpha 250 terminal. Press A, B, C and D to check if
selections. N.B. Price control is change coins are dispensed.
held in the vending machine in MDB
applications, and are normally held
in the vending machine in Executive
and BDV applications.

Check that coins are being routed to the tubes correctly.

 Problem Causes Actions
No coins are dispensed Levels of coins in the tubes are Check that change coins are available in the tubes.

CashFlow® 560 changegiver Pocket Guide

below the safe count If necessary, float up the tubes with the correct change coins.
Dispenser loom not connected, or Switch off power to the machine and check that the
loose dispenser loom is fitted correctly. Refer to the Product
, MEI., 1997

Maintenance Handbook.
Faulty dispenser module Check that the dispenser module is operating correctly. Refer to
Maintenance Handbook’s module replacement section
before you attempt to service or to replace the dispenser.

Red LED is ON, except Normal operation No action

when a vend is made
Red LED is ON but coins Coin jam in the changer mechanism Check for jams in the acceptor and in the tubes. Clear the jams.
are not accepted Press Mode+Mode to park the dispenser arms before
replacing the cassette, then dispense a coin from each tube to
Lid of the acceptor is open
check operation.
Switch off the power to the machine. Open and close the lid
13

of the acceptor, wait at least 15 seconds, then switch on

Not enough reject lever clearance
again.
Check clearance is between 2 - 3mm, and adjust if necessary.
14

CashFlow® 560 changegiver Pocket Guide

Problem Causes Actions
Red LED stays OFF No power to the unit, or voltage not Check that the power supply to the changegiver is at the
correct voltage shown in the window on the keypad label.
Test the power supply by pressing the Mode button.
No power to the unit - loose loom or If the yellow LED flashes, the power is ON.
blown fuse
, MEI., 1997

If yellow LED stays off, switch off power to the machine, and
check all power looms and fuses.
Replace any blown fuses.
Restart the machine and check that the red LED is on.
 CashFlow® 560 changegiver Pocket Guide
Problem Causes Actions
, MEI., 1997

Red LED is FLASHING Fault with the changegiver unit Check Route Alpha 250 addresses 340 - 349. Press A, B, C &
D to check if coins are dispensed. If the red LED is still flashing,
switch off the power to the machine, wait at least 15
seconds and switch on again. Check that coins are dispensed.
A coin has covered the top-level Remove the coin cassette and check the tops of the coin tubes.
sensor mirrors
A coin is jammed in the dispenser Switch off the power to the machine, remove the cassette
module and check the dispenser for jams.
Clear any blockages and check for damaged coins.
Fault with the audit module Check the Route Alpha 250 audit addresses.
Return the unit to your MEI distributor for repair if necessary.
Coin cassette is unclipped Press coin cassette into place firmly, ensure clips snap shut.
15
 Problem Causes Actions
16

CashFlow® 560 changegiver Pocket Guide

Red LED stays OFF and all No stock available for vending Restock machine if necessary.
coins are rejected No blocker signal from the machine Check for a full waste bucket. Check if machine is paused
No polling by VNC - MDB only halfway through a vend cycle. Complete the cycle if necessary.
Faulty transformer Check the transformer. If faulty, refer to your MEI distributor.

Red LED permanently Faulty LED or keypad module Check the keypad module.
OFF. No other problems. If it is faulty, refer to your authorised MEI distributor.

Red LED is flashing and no Check Route Alpha addresses 340 Use the table of Route Alpha 250 error addresses in this
coins are accepted to 349 for a description of the error manual
, MEI., 1997

The lid of the acceptor is not closed Switch off power to the machine and open and close the lid
firmly of the unit. Make sure the lid snaps shut firmly. Wait at least
15 seconds and switch the power on again.

The acceptor loom is not connected Check the acceptor loom and reconnect it if necessary.
The coin path in the acceptor is dirty Switch off power to the machine and clean the acceptor.

Yellow LED is OFF Normal operation No action

 Problem Causes Actions

CashFlow® 560 changegiver Pocket Guide

Yellow LED flashes when Normal operation No action
coins are accepted
, MEI., 1997

Yellow LED remains OFF No power supply to the vending Switch off power to the machine, check all looms and check
machine all fuses.
when Mode button is
pressed Replace blown fuses, following the instructions in this manual.

Yellow LED is flashing The changegiver is in shifted mode The keypad is available to change the functions of the unit.
because the Mode button has been (To exit from shifted mode, press Mode or wait for 45 seconds )
pressed

Yellow LED is OFF Faulty LED or faulty keypad module Check the keypad module.
permanently. If faulty, refer to your MEI distributor.
No other problems.
Problems in handling coins Faulty unit, or faulty modules Contact your MEI distributor. To help diagnosis, note the
17

persist after all solutions symptoms, and the model and serial number of the unit for
reference. These numbers are on a label on the side of the unit.
have been tried
 Troubleshooting the Unit with the MEI Route Alpha Terminal
18

CashFlow® 560 changegiver Pocket Guide

Address Parameter Range Meaning and Actions Notes
340 Full tube sensor errors on 0 - 255 Range value = the sum of the codes, where: READ ONLY
tube position A, B, C or D 1 / 2 / 4 / 8 = tube A / B / C / D
128 = post gate strobe error. Values are additive - for
example, a value of 6 means faults on tubes B & C.
Switch off power to the machine.Check the tops of
the tubes for coins covering the sensors. Check and
, MEI., 1997

clear any jams in the acceptor.

Close the lid of the acceptor firmly, power up and
insert a coin to test the unit.

341 Disabled tube at position 0 - 31 Range value = the sum of the codes, where: READ ONLY
A, B, C or D 1 / 2 / 4 / 8 = tube A / B / C / D
If necessary, use the Route Alpha 250 terminal to
enable the tube.
 Address Parameter Range Meaning and Actions Notes

CashFlow® 560 changegiver Pocket Guide

342 EEPROM errors - i 0 - 15 Range value = the sum of the codes, where: READ ONLY
, MEI., 1997

1 = page 0 EEPROM error

Fatal error. Contact your MEI distributor.

CAUTION
2 = page 1 EEPROM error
Switch off the power to
the changegiver for at Fatal error. Contact your MEI distributor.
least 2 minutes before
4 = audit FEM corrupt
inserting or removing
the audit FEM. Failure Fatal error. Contact your MEI distributor.
to do this can cause
corruption of the FEM 8 = audit FEM removed
and loss of audit data. Switch off power to the machine.
19

Check that audit FEM is inserted firmly in the board.

Contact your MEI distributor if the error persists.

 Address Parameter Range Meaning and Actions Notes
20

CashFlow® 560 changegiver Pocket Guide

343 EEPROM errors - ii 0 - 15 Range value = the sum of the codes, where: READ ONLY

1 = incorrect configuration version

Contact your MEI distributor.

2 = audit FEM not initialised

Initialise FEM, if fitted.

, MEI., 1997

Refer to the Product Maintenance Handbook

before attempting to initialise the FEM.
Contact your MEI distributor if the error persists.

4 = not used

8 = internal EEPROM write error

Contact your MEI distributor.
 Address Parameter Range Meaning and Actions Notes

CashFlow® 560 changegiver Pocket Guide

344 Operational errors - i 0 - 15 Range value = the sum of the codes, where: READ ONLY
, MEI., 1997

1 = not used

2 = acceptor initialisation error

Switch off power to the machine. Open the lid of
the acceptor then close it again firmly. Wait for 15
seconds, then power up the unit.
Contact your MEI distributor if the error persists
4 = HI2 hardware error
Set Route Alpha address 349 to 1.
Contact your MEI distributor if the error persists.
8 = HI2 transmission error
21

Set Route Alpha address 349 to 1.

Contact your MEI distributor if the error persists.
 Address Parameter Range Meaning and Actions Notes
22

CashFlow® 560 changegiver Pocket Guide

345 Operational errors - ii 0 - 15 Range value = the sum of the codes,where: READ ONLY
1 = cassette removed, or top level sensors covered
Switch off power to the machine. Remove coin
cassette, check for coins covering the top level
sensors.
Check acceptor coin path, check for jams in
separator. Close lid of acceptor firmly. Power up.
Press Mode+Mode to park the dispenser arms.
, MEI., 1997

Replace the cassette, ensuring the retaining clips

snap shut.

2 =protocol A (interface controller) transmission error

Check the serial interface loom.
4 =protocol A (interface controller) transmission error
Check the serial interface loom.
8 = cashbox full
 CashFlow® 560 changegiver Pocket Guide
, MEI., 1997

Address Parameter Range Meaning and Actions Notes

1 = audit timed out
BDV errors (i) options
346 0 - 15 2 = vmc timed out BDV only
4 = cpc timed out

1 = audit incompatible
347 BDV errors (ii) options 0 -15 2 = vmc incompatible BDV only
4 = cpc incompatible

349 Reset error flags 0-1 0 = do not reset error flags 1 = reset error flags
23
 CashFlow® 560 changegiver Pocket Guide

Setting a Unit’s Functions with a

MEI Route Alpha 250 Terminal
Each piece of data which determines the unit’s
functions is stored in a separate address. Use the
terminal to read an address and to check or set the
unit’s functions.

Setting Functions
Insert the plug on the Route Alpha 250 terminal
into the six-way connector in the acceptor unit.


RESET
Display
Six-way ENTER
connector LEFT UP
RIGHT
DOWN

Switch on power to the acceptor, as the Route

Alpha 250 terminal takes its power through the
unit. A half-size zero is displayed when the terminal
powers up, followed by the software version
number and then the first address number with a
dot, or a dot and dash (1. or 1.-)
Functions can be changed only if a dash shows
after the address number.
Press UP or DOWN slowly to display addresses
one after the other. Hold down a key to display
addresses at an increasing speed. Press a key
twice quickly to jump large blocks of addresses.
To set a function, press ENTER to display the
current value in the selected address, then change
the value by pressing UP or DOWN.
Press ENTER again to display the address. Press
RESET to store the new value.
NOTE: If an error occurs, four half-size zeros
appear. Press RESET to clear this display
and to return to the current address.
24 , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide

Troubleshooting the MEI

Route Alpha 250 Terminal

Problem Causes Actions

Terminal Communications Press RESET. If
displays an error. problem persists,
error message troubleshoot
(half-size zero) terminal.
at power-up

Terminal Communications Repeat the last

displays an error between operation. Test
error message terminal and terminal with new
when changing product. cable and with
between another product.
Terminal does not
address mode Check for bent
recognise product.
and data mode pins in all
No signal or no connectors.
power from product.

Terminal The product is not Different terminal

powers up but compatible with the is needed, or
the addresses terminal. different software
cannot be is needed.
accessed Contact your
Corrupt HI2
authorised MEI
component.
distributor.

Terminal does Bad connections or Check all

not power up faulty cable. connections. Test
terminal with
substitute cable
No power - (note and product.
that the Route Replace lead if
Alpha 250 terminal necessary.
is powered through Power up the
the acceptor) acceptor unit and
troubleshoot if
necessary.

Terminal Faulty key - no Use the terminal’s

powers up but keyclick is audible. self-test option. If
one of the keys key is faulty, send
does not work terminal for repair.

Non-standard Faulty Route Alpha Send terminal for

characters are 250 terminal. repair to your
printed on the authorised MEI
Damaged display
display distributor.
board.

, MEI., 1997 25
 Address Settings for Use with the MEI Route Alpha 250 Terminal
26

CashFlow® 560 changegiver Pocket Guide

Address Parameter Range Meaning Notes
0 = coin
21 - 32 Coin types 1 - 12 0-2 1 = value token
2 = vend token

200 Maximum credit 0-65,535 Maximum credit allowed Not MDB

, MEI., 1997

201 - 204 Prices 1, 2, 3 & 4 0-65,535 Values of prices 1, 2, 3 & 4 Not MDB

205 - 225 Prices 5 to 25 0-65,535 Values of prices 5 to 25. Only when audit fitted Not BDV/MDB

226 Single vend or multi-vend 0-1 0 = single vend 1 = multi-vend Not BDV/MDB

227 Escrow return inhibit 0-1 0 = escrow return allowed 1 = escrow return inhibited Not MDB
 CashFlow® 560 changegiver Pocket Guide
Address Parameter Range Meaning Notes
, MEI., 1997

228 Reset mode 0-4 0 = blocker reset 1 = delayed blocker reset (30mS)
(electromechanical 2 = delayed blocker reset (200mS) Electro-
installation only) 3 = blocker hold reset mechanical
4 = reset after escrow accept signal only

229 Inhibit coin: coins 1 to 4 0 - 15 Address value = the sum of the codes where:
Code 0 = no coins inhibited
Code 1 = inhibit coin 1 Code 4 = inhibit coin 3
Code 2 = inhibit coin 2 Code 8 = inhibit coin 4
To inhibit more than one coin at the same time, add
their codes together.
27

For example, codes 1 + 8 = 9. If you choose 9 for this

address range value, coins 1 and 4 will be inhibited.
 Address Parameter Range Meaning Notes
230 Inhibit coin: coins 5 to 8 0 - 15 Address value = the sum of the codes where:
28

CashFlow® 560 changegiver Pocket Guide

Code 0 = no coins inhibited
Code 1 / 2 / 4 / 8 = inhibit coin 5 / 6 / 7 / 8

231 Inhibit coin: coins 9 to 12 0 - 15 Address value = the sum of the codes where:
Code 0 = no coins inhibited
Code 1 / 2 / 4 / 8 = inhibit coin 9 / 10 / 11 / 12

232 Inhibit exact change group 0 - 15 Code 1 / 2 / 4 / 8 = inhibit change coin 1 / 2 / 3 / 4 Not MDB
, MEI., 1997

Inhibit coins 1 - 4

233 Inhibit coins 5 - 8 0 - 15 Code 1 / 2 / 4 / 8= inhibit change coin 5 / 6 / 7 / 8 Not MDB

234 Inhibit coins 9 - 12 0 - 15 Code 1 / 2 / 4 / 8 = inhibit change coin 9 / 10 / 11 /12 Not MDB

235 Change delay 0 - 255 Delay in steps of 1.0 sec., where 255 = infinite delay Not MDB
 Address Parameter Range Meaning Notes

CashFlow® 560 changegiver Pocket Guide

236 Exact change equation - i 0 - 15 Value = sum of codes where 1/2/4/8 = tubes A/B/C/D Not MDB
, MEI., 1997

237 Exact change equation - ii 0 - 15 Value = sum of codes where 1/2/4/8 = tubes A/B/C/D Not MDB

238 Price hold 0-1 0 = do not hold price 1 = hold price Not MDB

239 Price display 0-1 0 = do not display price 1 = display price Not MDB

240 Coin scaling factor 1 - 250 Used with Protocol A and MDB only Not BDV

241 Decimal point position 0- 3 0 / 1 / 2 / 3 = move point position 0,1, 2 or 3 spaces

242 Overpayment inhibit 0-1 0 = overpayment allowed 1 = overpayment inhibited Not MDB

243 Clear overpayment inhibit 0-1 0 = cleardown allowed 1 = cleardown inhibited Not MDB
29

244 Keypad inhibit 0-1 0 = keypad enabled 1 = keypad disabled Not MDB

245 Price teach inhibit 0-1 0 = price teach allowed 1 = price teach inhibited Not MDB
 Address Parameter Range Meaning Notes
30

CashFlow® 560 changegiver Pocket Guide

246 Fast sense 0-1 0 = normal 1 = fast (Electromechanical unit only) Not BDV/MDB

247 Float down (auto tube inventory) 0-1 0 = float-down disabled 1 = float-down enabled

251 - 254 Float level for tube A, B, C or D 0 - 255 Set the number of coins to be floated to in tube A, B, C or D Refer to table

261 - 264 FULL count for tube A,B,C or D 0 - 255 Set number of coins in tube that activates the full sensor Refer to table

271 - 274 LOW count for tube A,B,C or D 0 - 255 Set number of coins in tube that activate the low sensor Refer to table
, MEI., 1997

281 - 284 SAFE count for tube A,B,C or D 0 - 255 Minimum number of coins that must be left in a tube Refer to table
(this number is multiplied by two in the changer)

291 1st coin type in tube A 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

292 1st coin type in tube B 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

293 1st coin type in tube C 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...
 CashFlow® 560 changegiver Pocket Guide
Address Parameter Range Meaning Notes
, MEI., 1997

294 1st coin type in tube D 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

301 2nd coin type in tube A 0 -12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

302 2nd coin type in tube B 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

303 2nd coin type in tube C 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

304 2nd coin type in tube D 0 - 12 0 = no coin, 1 = coin 1, 2 = coin 2, 3 = coin 3...

310 Value of coins in tubes 0 - 65,535 Value of coins in ALL tubes READ ONLY

311 - 314 Coin count for tube A, B, C or D 0 - 255 Current number of coins in tube A, B, C or D READ ONLY
31

321 - 332 Value of coins 1 - 12 0 - 65,535 Value of an individual coin

 Address Parameter Range Meaning Notes
340 - 349 Refer to the table of Route Alpha 250 terminal error codes and addresses in this manual
32

CashFlow® 560 changegiver Pocket Guide

360 Audit module - VMC I/D 0 - 65,535 Vending machine identification code Audit only
Not BDV/MDB

361 Audit - print-out language 0-4 0 = English 1 = French 2 = German Audit only
3 = Dutch 4 = Spanish Not BDV/MDB

362 Audit - print-out type 0-2 0 = Basic Report 1 = Basic+Interim 2 = Basic+Interim+Free Vend Audit only
Not BDV/MDB
, MEI., 1997

363 Audit - print-out lines limit 0 - 25 Limits print-out details to first few specified price lines Audit only
Not BDV/MDB

364 Audit - installation day 1 - 31 Day date of installation into machine Audit only
Not BDV/MDB

365 Audit - installation month 1 - 12 Month of installation into machine Audit only
Not BDV/MDB
 Address Parameter Range Meaning Notes

CashFlow® 560 changegiver Pocket Guide

366 Audit - installation year 0 - 99 Year of installation into machine Audit only
, MEI., 1997

Not BDV/MDB

Amount added to credit when the vended value BDV only

380 Discount award options 0 - 9999
exceeds the discount trigger

If the vended value exceeds this value then the award BDV only
381 Discount trigger options 0 - 9999
will be added to the system credit

382 Link Master ID 0 - 9999 ID code of link master node BDV only

Exact change offset BDV only

(Used in conjunction with Additional setting allows a more advanced warning to
383 0 - 15
addresses be given of the exact change requirement
33

271-274)

Maximum coin credit that can be accepted by the BDV only

384 Max coin credit 0-65,535
changegiver
 Address Parameter Range Meaning Notes
34

CashFlow® 560 changegiver Pocket Guide

385 Audit unit is BDV 0-1 0 = audit unit is not BDV type BDV only
1 = audit unit is BDV type

386 VMC unit is BDV 0-1 0 = VMC unit is not BDV BDV only
1 = VMC is BDV

387 CPC unit is BDV 0-1 0 = CPC is not BDV BDV only
1 = CPC unit is BDV

389 Audit unit fitted 0-1 0 = audit unit not fitted 1 = audit unit fitted BDV only
, MEI., 1997

390 VMC unit fitted 0-1 0 = VMC unit not fitted 1 = VMC unit fitted BDV only

391 CPC unit fitted 0-1 0 = CPC unit not fitted 1 = CPC unit fitted BDV only

392 BDV exact change equation 0-1 0 = normal operation BDV only
1 = use BDV exact change equation
 CashFlow® 560 changegiver Pocket Guide
, MEI., 1997

Address Parameter Range Meaning Notes

Audit initialisation required 0 = initialisation not required
393 0-1
1 = initialisation required

0 = coin
MDB changer
421-432 0-2 1 = value token
coin types 1 - 12
2 = vend token
35
 Coin, Tube and Designator Options
FULL LOW SAFE
Country Tube tube count tube count tube count
code Designators Position
types Addresses Addresses Addresses
& coin set
36

CashFlow® 560 changegiver Pocket Guide

261 - 264 271 - 274 281 - 284

UNITED KINGDOM (GB)

1 penny 5 F - VIOLET A/B/C 95 12 2

2 pence 3 D - GREEN B/D 75 9 2
2 pence 3 D - GREEN C 75 10 2
, MEI., 1997

5 pence 6.5 D - GREEN A/C 84 11 2

10 pence 3.5 D - GREEN A/C/D 76 10 2
10 pence 3.5 D - GREEN B 76 9 2
 CashFlow® 560 changegiver Pocket Guide
, MEI., 1997

FULL LOW SAFE

Country Tube tube count tube count tube count
code Designators Position
types Addresses Addresses Addresses
& coin set 261 - 264 271 - 274 281 - 284

20 pence 4 E - BLUE A/B/C 81 10 4

20 pence 4 E - BLUE D 81 9 4
50 pence 2.3 E - BLUE B/C/D 73 10 4
37

£1 4 B - ORANGE A/B/D 38 6 2
£1 4 B - ORANGE C 38 7 2
 CashFlow® 560 changegiver Pocket Guide

Installing, Starting and Testing

a CashFlow Unit
Before installation...
1. Check that the unit’s specifications are correct
for the host machine.
2. Ensure that the unit’s modules are assembled
securely.
3. Check that the connector on the unit’s loom
matches the one on the host machine.
4. Confirm that the voltage of the power supply to
the changegiver is the same as that shown in the
keypad window of the changegiver.

Tighten the screw in the

right-hand keyhole slot
to secure the unit in the
host machine

Mounting points

Note the model

number and serial
number before
you contact your
MEI distributor

Fit the changegiver onto the locating

screws in the machine
1. Ensure that the unit is level on its three keyhole
mounting slots.
2. Check that the right-hand mounting screw is at
the top of the keyhole slot, and that the unit is level.
3. Press down the top cover flap and tighten the
right-hand mounting screw to secure the unit in
place in the machine.

38 , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide

Push open the top

cover flap to get
access to the
fixing screw and
to tighten it

Connect the looms and secure them

in their correct positions
1. Check that the looms cannot be trapped by the
unit or by the door of the machine.
2. Check that the unit’s lid opens fully when the
reject button is pressed, and that the lever has
2mm - 3mm of clearance from the reject
mechanism of the machine. Adjust the clearance if
necessary.
3. Ensure that the unit’s coin entry cup is
aligned with the machine’s coin entry chute,
and that the coin exit chutes are lined up.
4. With the power off, insert ten of the largest and
smallest coins to check the coin routing to the coin
return cup.
Switch on the power to the unit
1. Check that the red LED comes on.
2. Set the vend prices with the keypad or with the
Route Alpha 250 terminal.
NOTE: The keypad is suitable if the
installation has an electromechanical or
Executive interface. If the installation has an
electronic serial interface such as MDB,
where prices are normally held in the
vending machine, it is not appropriate.

, MEI., 1997 39
 CashFlow® 560 changegiver Pocket Guide

Float the coin tubes

Floating the tubes through the acceptor
1. Press Mode + A, and insert change coins. When
the tubes reach the pre-set maximum float level,
further coins are routed to the cashbox.
Use the coin entry slots to replace any coin that
falls inadvertently through a tube, so that it is not
counted twice by the acceptor.
2. Press A to return to normal operation.

Floating the tubes by hand

NOTE: Do not attempt to float up the tubes by

hand if the unit has an audit module fitted.
Float the tubes through the acceptor.
1. Insert a full coin cassette, or remove the unit’s
cassette and fill the tubes to the float levels.
If the cassette is difficult to remove, release it and
tilt it forward. Push in the coin filling flap, and fill
tube A through the gap. Fill tubes B, C and D
through the coin entry slots.
2. Press Mode + Mode, replace the cassette, then
press Mode + A + B.
3. Insert samples of non-change coins to check that
they route to the cashbox.
4. Press A, B, C and D in turn to check that coins
are dispensed.
5. Press Mode + A and refloat the tubes through
the acceptor.
When the pre-set float level is reached, further
coins are routed to the cashbox.
6. Press A to return the unit to normal operation.

The unit is now ready for use

40 , MEI., 1997
 CashFlow® 560 changegiver Pocket Guide

MEI Product Manuals

Full technical details of this product are
included in the CashFlow 560
changegiver Product Maintenance
Handbook, a copy of which is available,
with other handbooks related to the
product, from your MEI Approved
Distributor, or your regional
MEI sales office.

MEI Product Training

Product training courses are available for
CashFlow and other MEI products.

The courses cover the technical features

and the maintenance of the product, and
give you hands-on experience in
servicing CashFlow products quickly
and efficiently.
Contact your regional MEI
Sales Office for more
information.

, MEI., 1997 41
 CashFlow® 560 changegiver Pocket Guide

REGIONAL OFFICES

WWW.MEIGROUP.COM

42 , MEI., 1997
Helping you deliver
YOUR MEI REPRESENTATIVE