MAINTENANCE CONTRACT
CONTRACT NUMBER: H /2014
Contract Start Date :
Contract End Date :
NAME
ADDRESS
TEL
FAX
E-MAIL
For a total amount = AED 4000.00
Dirham Four Thousand Only.
TERMS OF PAYMENT: 100% PAYMENT ON SIGNING OF THE CONTRACT
PAYMENT TERMS.
CASH / CHEQUE In favor of Home Talents Technical Services LLC.
Bank Transfer Details
Emirates NBD Bank RAK Bank
A/C No – 1014267492401 A/C No - 0035470031061
IBAN - AE81 0260 0010 1426 7492 401 Home Talents Technical Services
Sheikh Zayed road branch
Home Talents Technical Services
For Home Talents Technical Services LLC Customer
………………………………………………… ……………………………………………………….
Name: Signature: Date: Name Signature Date
Stamp
Annexure
Package - Home Talents Classic
Scope Of Work
1. Services
Home Talents Technical Services LLC shall carryout maintenance jobs relating to:
Electrical Supply, equipment and electrical distribution services.
Water supply, sanitary ware and drainage services.
Air Conditioning supply and associated equipment services
Supervised, uniformed technicians will attend all emergencies within 2hrs, 7 Days a week and 365
Days a year upon you lodging the complaint.
2. Planned Preventive Maintenance
A preventive maintenance program will be provided in writing by Home Talents within 30 days after
signing the contract for all air conditioning units every four months and electrical & plumbing, every
six months.
3. Mechanical, Electrical and Plumbing
Services under this include:
Repair and or replacement of mechanical & electrical equipment including distribution
boards , circuit boards , circuit breakers, ELCB, light fittings, control panels , switches &
water –heaters.
Repair of water pumps, which can be done on site.
Repairing of external leaks in pipes.
Cleaning of water tank once a year.
Repair and replacement of sanitary-ware fittings and attention to drainage problems ( pls
refer to spare parts / materials clause below in case of replacements )
Air conditioning
An annual major service and, three quarterly services of indoor and outdoor units shall be provided,
which includes the following ;
Cleaning of filters.
Cleaning and checking of electrical components.
Pressure washing of coils.
Topping up of refrigerant gas (gas will be charged separately).
Belt replacement, lubrication and cleaning of drain lines.
Placing of drain flow tablets in drip trays.
Changing compressor oil and filters if necessary.
Minor painting touch-up and minor repairs to insulation. (Please refer to spare
parts/materials clause below in case of replacements)
Carpentry & Aluminum extrusions fittings
Services under this shall include:
Repairs of fly screens, windows and doors, excluding replacement of same.
Repairs of broken catches, hinges and drawer to fixed cabinets and fixed cupboards.
Repairs of door catches, locks and hinges. (Please refer to spare parts/materials clause
below in case of replacements).
Masonry
Services under this include:
Minor grouting, application of sealant and fixing of isolated tiles.
(Please refer to spare parts/ materials clause below in case of replacements).
Pest Control
Services under this include – One time Yearly:
External/internal pest control will be carried out on a yearly one time.
Emergencies
The following circumstances are considered Emergency.
Total electricity failure/breakdown
Total air-conditioning failure
Total water stoppage
Major leakage related to plumbing (e.g. water gushing out, leakage from plumbing etc)
Major blockage of drainage
Spare Parts/ Materials
Spare parts and materials are not covered under the scope of this Annual Maintenance Contract.
Such parts and/or materials that are required to restore functioning of equipment or system under
the scope of work shall be used appropriately and will be charged at the actual cost plus 10%
handling charge.
Services Excluded
The following services are expressively excluded from the scope of this Contract:
Repairs and/or replacement of electronic items or Home Appliance.
Power, water, drainage and telephone services (being the responsibility of the relevant local
authority).
Internal water leakage, e.g. under the bathtub, WC, inside the wall, ceiling, under the
interlock & garden areas).
Major Job related to MEP or Civil works.
Garden irrigation system (sprinklers).
Gardening and horticultural work.
Emptying of septic tanks and janitorial cleaning.
Changing of any insulation material to ductwork chilled water pipe lines.
Changing of any corroded chilled water, domestic water or drainage lines.
Picture hanging, painting and decoration jobs.
Carpet cleaning and carpet shampooing.
Replacement of broken windows, window glasses, doors, door glasses.
Swimming pool filters repairs plus installations.
Swimming pool pump repairs plus installations.
Swimming pool re plumbing.
Automatic garage doors/gates.
The above jobs/services can be performed at additional charge.
Terms & Conditions in addition to the General Terms and Conditions
Home Talents staff shall be provided with free use of water and electricity and free access to
any part of the premises, to perform the required tasks under this agreement.
All invoices raised by Home Talents for spare parts, additional jobs and additional services
not included in this contract/scope of work shall be settled upon presentation. Failure to
promptly settle these invoices may result in suspension/discontinuation of all services under
this Annual Maintenance Contract and can only be restored upon full settlement.
Agree to the above Scope of Work and the Terms & Conditions.
____________________ _______________ ____________________________
Signature of Customer Date for
