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Service Providers Evalution Form

This document provides a questionnaire to assess the performance of a service provider based on their adherence to contract requirements. The questionnaire contains four criteria: (1) Quality of Work/Service, (2) Timeliness of Performance, (3) Business Relation, and (4) Stability and Resources. For each criteria, respondents rate the service provider on a scale of 1 to 4, with 1 being the lowest and 4 being the highest. The ratings for each criteria are then averaged and weighted to calculate a total, final rating of the service provider's performance.

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emanmoko69
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483 views3 pages

Service Providers Evalution Form

This document provides a questionnaire to assess the performance of a service provider based on their adherence to contract requirements. The questionnaire contains four criteria: (1) Quality of Work/Service, (2) Timeliness of Performance, (3) Business Relation, and (4) Stability and Resources. For each criteria, respondents rate the service provider on a scale of 1 to 4, with 1 being the lowest and 4 being the highest. The ratings for each criteria are then averaged and weighted to calculate a total, final rating of the service provider's performance.

Uploaded by

emanmoko69
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SERVICE PROVIDERS

Direction:
This questionnaire assesses the performance of the concerned service provider to their
conformity to all requirements as stated and agreed upon the Contract. We have Stored essential
questions into four (4) different criteria’s that will be filled up by the End-User/Requisitioning Office.
Please Summarize your evaluation of the service provider’s performance as objectively as possible by
placing a check on the provided rating areas.

Legend:

1 - Less than minimum requirements 3 – Exceed minimum requiments

2 – Met minimum requirements 4–Considerably surpassed minimum requirements

SERVICE

PROVIDER’S NAME

BUSINESS

PERIOD

A. QUALITY OF WORK/SEVICE (50%)

1. Compliance to Contract Requirements


2. Qualification of Technical Personnel
1 2 3 4

B. TIMELINESS OF PERFORMANCE (30%)

1. Compatibility to perform the ask on the time and


meet the original Completion Date
2. Promptness in the submission of the require
reports and other related documents
(i’e.. Invoice/Service Report
1 2 3 4

C. BUSINESS RELATION (10%)

1. Addressing and able to solve performance


problem without extensive guidance from
government counterparts
2. Effective in interacting with government’s staff
1 2 3 4

D. STABILITY AND RESOURCES (10%)

1. Years of Experience, Liquidity of the


Contractor, Organizational Set-up
2. No. of Skilled Technician, No. and kind of
Testing Devices, No Kind of Motor Powered
Vehicles
1 2 3 4

Summary

To BE FILLED-UP/ COMPUTED BY THE INSPECTOR


Formula:
(Summation of Grades/Number of Answered Question) x Criteria Weight

Criteria A (weighted mean average)

x
x 0.50 =

Criteria B (weighted mean average)

x
x 0.30 =
Criteria C (weighted mean average)

x
x 0.10 =

Criteria D (weighted mean average)

x
x 0.10 =
Total (Final Rating)

Rated by:

______________________________ ________________________________

End-User/ Requisitioning office Evaluator

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