A.
NARAYANAN
HR FACILITATOR
Sub: Certificate course on Advanced HR Concepts – Questionnaires
Please Note:
1. All Questions must be answered.
2. Let the answers be given in simple words and try to avoid sentence form like
story writing. Only bullet points are required.
For example to a question: What are the barriers in Communication?
Answer is: Language, Filtering, lack of correct interpretation, etc.
3. Answers may be sent thro Attachment.
4. If you do not know the exact answers, kindly get the clarification from us.
5. Answers may be sent by 5th November,2003 to our email id.
6. To some questions, you may not be possible to give answers since I have not
given you the inputs. My inputs will be added in the cd under dispatch. But I
want to know your knowledge level in the particular questions mentioned
below without referring the cd.
Questions:
1. Draft a model HR Policy for a Manufacturing or Service or Software Units.
(Just 4-5 sentences)
2. For writing Job Description Manual, what are all the inputs required?
3. When you are a Member in the Interview Panel, what are all the important
Attitudinal Skills you try to observe from a candidate when he gives answers?
4. Mention any 4 salient steps that which brings an effective communication
System.
5. Zero Paper Work in HR is your aim. To start with, in what are all the areas
that you can bring zero paper work. At least you mention any 4 HR work
practices.
6. Give us a Table Model with imaginary data that you have utilized simple
statistical tool in identifying the Training Need of a Department.
7. What are the pitfalls that you perceive if you bring 360 Degree Appraisal
System in your organization? Any four points please.
8. Show us any data evidence that you are achieving continuous improvement
concept in your work practices?
9. You have identified the Training Need of a particular Deparment is
“Communication” – Please supplement the evidence as to why you have
identified the need as Communication.
10. What are differences between Training and Development (3 points only).
11. What are the salient points you want to add while drawing a succession
planning of any particular employee. Give with an example. ………..page/2
….2
12. If you conduct HR Audit, what are the salient data that you require(any four
please)
13. Please mention the Attitudinal Skills and Functional Skills (any 3 please)
For Materials Manager.
14. You want to be a Authoritarian/Participative/Delegative Leader. Which one
and Why? Supplement with 4 points in your answer..
15. Mention any 5 important points that you want to elaborate in Employee
Handbook that you want to design.
16. You know core culture of your organization. Please design sub-culture that
you want to practise in HR Department. (Remember, you sub-culture
practices should not disturb or deviate the core culture)
17. You are conducting an Induction Programme to new employees. Anyh 5
points that you will explain the new-comers (Prioritize)
18. Can you imagine Daily Performance Evaluation. If so how you will
implement it?. (only points please)
19. You are designing in-house HR Newsletter for your Organisation. What are
all the points that you want to cover regularly in your Newsletter?
20. What are all the Training Methodologies you know? Mention any 4 please.
21. You want to conduct a counseling of an employee. Mention the order of
correct procedure step by step.
22. Why do you want to conduct Exit Interview? Pl. give 4 points.
23. You are going to draw a Man-power Planning for 2004. What are the
important points that you think over (any four please)
24. HR must show the evidences on the salient points of Quality Policy.
For example: Customer Satisfaction. How you will show the evidences on
Customer Satisfaction by you?
25. HR is a value-added material. Can you give evidence with data that you have
Given an additional value to the Product or Service of your Organisation?
26. You want to draw a simple Graph on Employee Satisfaction. What are the
Points that you will take in x-axis and y-axis (any example).
27. You want to development Inward Personality of a person. Any 5 points that
You will observe that you want to improve his Inward Personality. What are
They?
28. Mention any 5 Motivational Factors that you got from your seniors.
29. Learning is a continuous Process – Mention any 5 methods of learning
On your job.
30. Effective Listening is a good Quality of a Manager – Mention any 5 methods
That improve your Listening Skills.
……page 3
……3
31. Any 5 important practices that will bring up-keep of personal cleanliness.
Pl mention.
32. Any 5 work practices that HR Department want to bring a good Housekeeping
In their Department. Pl indicate.
33. Please mention 4 main advantages in Open Appraisal System.
34. How do you infer that an employee gets job satisfaction. Any 4 points pl.
35. What are factors that contribute to Job Dissatisfaction. Any 4 points please.
36. You want to bring a climate “Enjoy Working” – Any 4 HR Practices please.
37. Any 4 Preventive Maintenance Measures in HR Practices. Please mention.
38. Role of a HR Consultant and HR Manager. Please compare (any 4 points).
39. While designing a Training Programme, what are the steps that you would
prefer to take. Any 4 points please.
40. How do you develop multi-skills for employees. Any four points please.
The above are some of the sample questions. In this manner you have to design
Questions by keeping HR Professionals role in the organization. Try to avoid
Theoretical Questions such as Define Maslow’s theory, Mcgregor theory, like that.
