10/16/22, 7:39 PM 4th Module Assessment

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Question 1

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_____________ is NOT a strategy that will help overcome communication barriers?

Select one:
a. Using straightforward language and speak clearly.
b. Paying attention to individual differences in appearance.
c. Politely insisting that only English be spoken, even in international situations.
d. Being sensitive to nonverbal communication differences.
Clear my choice

Question 2

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A number of steps can be taken to improve communication effectiveness in the international arena. These include
________.

Select one:
a. improving feedback systems
b. providing language and cultural training
c. increasing flexibility and cooperation.
d. All of these
Clear my choice

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10/16/22, 7:39 PM 4th Module Assessment

Question 3

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____________ is a person’s view of reality. How people see reality can vary and will influence their judgment and decision
making.

Select one:
a. Persuation
b. Perception
c. Cultural difference
d. proxemics
Clear my choice

Question 4

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_______ is the study of communication through body movement and facial expression. Primary areas of concern include
eye contact, posture, and gestures.

Select one:
a. Proxemics
b. Chronemics
c. Kinesics
d. Chromatics
Clear my choice

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10/16/22, 7:39 PM 4th Module Assessment

Question 5

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The effectiveness of communication in the international context is often determined by which of the following ?
A. How closely the sender and receiver have the same meaning for the same message.
B. If this meaning is different, effective communication will not occur.

Select one:
a. only A
b. Only B
c. Both A & B
d. None of these
Clear my choice

Question 6

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Posture, gestures, facial expressions, and eye contact are examples of which of the following ?

Select one:
a. kinesic behavior
b. proxemics
c. paralanguage
d. oculesics
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10/16/22, 7:39 PM 4th Module Assessment

Question 7

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The main goal of cross-cultural communication training is to________.

Select one:
a. give social status
b. develop business etiquette
c. improve behaviour
d. create strong cultural ties
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Question 8

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Which of the following is correct about cross-cultural communication?

Select one:
a. Cross-cultural communication should be avoided as it reduces group cohesiveness.
b. Effective cross-cultural communication minimizes problems stemming from misinterpretations.
c. Cross-cultural communication should be avoided as it reduces the productivity of a workplace.
d. Being able to communicate cross-culturally requires you to be ethnocentric in your outlook.
Clear my choice

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10/16/22, 7:39 PM 4th Module Assessment

Question 9

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There are a wide variety of tactics used in international negotiation. These include location, time limits, buyer-seller
relations, verbal behaviours, and nonverbal behaviours. This statement is __________.

Select one:
a. TRUE
b. FALSE
c. Partially true
d. None of these
Clear my choice

Question 10

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Select the option which best supports the statement:

Select one:
a. enabling managers to network effectively
b. encouraging the open exchange of ideas and information
c. replacing formal legal contracts for global firms
d. eliminating all variables that hinder the communication process
Clear my choice

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10/16/22, 7:39 PM 4th Module Assessment

Question 11

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Nonverbal behaviour is sometimes called as _________.

Select one:
a. Chromatics
b. Proxemics
c. silent language
d. Chronemics
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Question 12

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Which of the following is a part of Upward Communication?

Select one:
a. provide feedback
b. ask questions
c. obtain assistance from higher-level management.
d. All of these
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10/16/22, 7:39 PM 4th Module Assessment

Question 13

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"Language frequently causes miscommunication during international business situations." Which of the following is NOT
one of the reasons for the given statement?

Select one:
a. being unable to speak a local language
b. translating a local language too literally
c. missing meanings conveyed through body language
d. assuming that others use similar reasoning processes
Clear my choice

Question 14

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_________ is the process of bargaining with one or more parties to arrive at a solution that is acceptable to all. It has been
estimated that managers can spend 50 percent or more of their time on this processes.

Select one:
a. Persuation
b. Negotiation
c. Bargaining
d. paralanguage
Clear my choice

◄ 4.4.4 Cultural Differences Affecting Negotiations

Jump to...

Module -4 ►

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10/16/22, 7:39 PM 4th Module Assessment

Question 15

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In cross-cultural communications, in order to avoid misinterpretations one should __________.

Select one:
a. avoid using colloquial expressions.
b. use two-word verbs.
c. use passive voice instead of active voice.
d. avoid using back translating procedures.
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Question 16

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Facial expressions such as smiles, frowns, yawns and posture and stance represent which form of communication?

Select one:
a. Verbal Communication
b. Nonverbal Communication
c. Vertical Communication
d. Diagonal Communication
Clear my choice

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10/16/22, 7:39 PM 4th Module Assessment

Question 17

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For good and effective cross-cultural communication, the language _________.

Select one:
a. should not be influenced by your intended purpose.
b. should be guided by your target audience.
c. should not include active verbs.
d. should be vague so that your message can be interpreted in multiple ways.
Clear my choice

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