Trouble shooting chart
- symptoms
UPS can not be turned ON
- possible causes
UPS is not connecting to AC and overloaded
The input fuse is burnt or breaker is off
AC input voltage is too low
The UPS is failure
- actions to take
Please connect to AC and reduce the load
Replace the fuse or reset the breaker, remove some load and check if the load is short-circuit or faulty
Please check the AC input voltage
Please send to the agency to repair
- symptoms
The buzzer beeps every 8 seconds
- possible causes
UPS suddenly turns to battery mode in spite of utility line present
- actions to take
save the data promptly and shut down the operating system
- symptoms
The buzzer beeps every 1 second
- possible causes
back-up time less than 1 minute
- actions to take
close the system and recharge again
- symptoms
back-up time less than specified
- possible causes
Overloaded
Battery is not flly charged
Charging unit fault
- Actions to take
Please reduce the load
Recharge the battery for atleast 12 hours and retest the backup time
Please send to the agency to repair