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Den.2.fit - Call Flow

Call flow process

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11 views1 page

Den.2.fit - Call Flow

Call flow process

Uploaded by

Belgian waffle factory waffle
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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CALL INTRODUCTION & GREETINGS

HI, IS THIS RAVI SPEAKING?

WELCOME CUSTOMER AND INTRODUCE SELF AND GYM NAME, LOCATION &
SEEK PERMISSION TO CONTINUE
Hi[Ravi], this is [Mak] from [DEN.2.FIT, FITNESS CENTER, KORMANGALA].

HOW ARE YOU DOING TODAY? AND IS THIS THE RIGHT TIME TO SPEAK WITH YOU?

HOW ARE YOU DOING TODAY?


Prospect: Yes, speaking, may I know who’s this?
ACKNOWLEDGE CUSTOMER AND SHARE THE REASON FOR THE CALL. GATHER
INFORMATION RELATED TO HIS REQUIREMENT
Agent: Hi[Ravi], this is [Mak] from [DEN.2.FIT, FITNESS
THANK YOU RAVI, RECENTLY YOU HAVE BEEN LOOKING FOR A FITNESS CENTER AND LET ME TELL YOU THAT
CENTER, KORMANGALA].
WE ARE ONE OF THE BEST AND HIGHLY RATED GYMS IN AND AROUND KORMANGALA.

IF YOU ALLOW ME THE OPPORTUNITY, WE CAN PROVIDE MORE INFORMATION ON OUR EXCLUSIVE OFFERS
ESPECAILLY CATERED TO YOU, Ravi!

Prospect: Yes, Interested, Tell me more.

Great! We have just the right offer that suits your needs. If you can drop by today at your convenience, we
can have a consultant to guide you around the gym and discuss the offers. We will share all the details about
your fitness goals in advance to our consultant.

SALUTATIONS AND CLOSE CALL

Looking forward to seeing you Sir and it is our pleasure to serve you.
HOW ARE YOU DOING TODAY?
Thank you, Have a Great day!

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