96.

If premium in case of PLI/RPLI is not paid in due date, an Default Fee at the rate of ___ %
per annum is collected:
0/1
a. 1%
b. 6%

c. 12%
d. None of these
Correct answer
c. 12%

85.What is minimum amount of initial deposit in Sukanya Samridhi Account?

0/1
Correct answer
b. Rs 250

14.CSC scheme was launched under the ambit of

1/1
a. Postal e-Governance Plan
b.National e- Governance Plan

c. Postal e-Mode Plan

d. None of these

26.What is the amount of fee charged on alteration/change in nomination (excluding GST)?

0/1
a) Rs. 10
b) Rs. 58

c) Rs. 50
d) Rs. 100
Correct answer
c) Rs. 50

10.The first 6 digits of SOL Id is ______

1/1
a. Pin code of concerned Post Office

b. Pin Code of its HO

c. Any six random number
d. None of these
34.The vendor for Network Integrator(NI) is
0/1
a.TCS

b.Reliance
c.Sify Technology
d) None of the above
Correct answer
c.Sify Technology

99.Second and subsequent loan not exceeding prescribed limit after payment of earlier loan will
be granted by:
1/1
a. Divisional Head
b. DPS
c. Manager CPC

d. PMG

39.In a POSB Account, at least ……….. transaction of deposit/withdrawal in ……….. Financial

Years is necessary to keep the account alive.
1/1
a) 1,2
b) 1,3

c) 2,1
d) 2,3

84.Identify the 'thumb rule' in case of customer care

1/1
a.Customer is always right

b.Customer is never right

c.Customer is partially right
d.None of these

32.General India Post toll free number is

1/1
18002446868
b.18002556868
c.18002666868

d.None of the above.

29.The Disaster Recovery Centre is situated at
1/1
a.CEPT Bengaluru
b.CEPT Chennai
c.CEPT Mysyuru

d.Dak Bhawan New Delhi

None of these
Other:

15.When was CSC 2.0 launched

0/1
a. 2016
b. 2015
c. 2017
d. 2018

Correct answer
b. 2015

42.Minimum age of child to be eligible for CEA/Hostel subsidy is(in years)

0/1
a.3
b.No minimum age limit
c.2

d) None of these
Correct answer
b.No minimum age limit

33.IBB for a SB account is calculated based on the lowest of closing balance during the period
of:
1/1
a) 1st to 10th day of a month
b) 10th to 21st day of a month
c) 10th to last day of a month

d) None of the above.

13.Which of the following is correct in the delivery of speed Post?

0/1
a. Signature of addressee is mandatory
b. Can be delivered to any person authorized by addressee only
c. Can be delivered at any person at the address
d. None of these
Correct answer
c. Can be delivered at any person at the address

9.The preservation period of BO Account Book(PA-6) after they are used up is

0/1
a. Can't be destroyed.They are permanent records.Special permission is required.

b. 8
c. 5 years
d.3 years
e.None of these.
Correct answer
d.3 years

69.Loan in PPF can be availed after completion of ---------- finacial year.

0/1
Two
One
Three

None of these
Other:
Correct answer
One

44.Which of the following statements is/are incorrect for eligibility of payment under Protected
Savings Scheme?
0/1
a) The account is not discontinued and has completed at least two years on the date of death of
depositor.
b) The account holder at the time of opening of account was not less than 18 years and not
more than 55 years of age.

c) Claim may be made after expiry of one year from the date of death of account holder.
d) All of these
Correct answer
c) Claim may be made after expiry of one year from the date of death of account holder.

6.Error book is maintained in form number

1/1
a. MS-3
b. MS-2
c. M-2
d.M-3

75.Free look can be applied within .........days from the date of delivery of the policy papers.
0/1
a.30
b.20

c.10
d.None of these
e.15
Correct answer
e.15

55.LTC can be availed during all kinds of leave except......

0/1
Maternity Leave
None of these
Paternity Leave
Study Leave

Correct answer
None of these

79.Policies are eligible for bonus on completion of

1/1
a.5 years

b.3 years
c.10 years
d.None of these

7.Whos is the vendor for Change Management(CM)

0/1
a. Sify
b. Infosys

c.TCS
d. Reliance Ltd.
Correct answer
c.TCS

91.BO Daily Account is one of the prescribed content of ………………?

0/1
a) BO Bag from AO to BO
b) BO Bag from BO to AO
c) Account Bag from SO to HO

d) Account Bag from HO to SO

Correct answer
b) BO Bag from BO to AO

74.Subject to conditions,how many times can a policy be revived?

0/1
a.6 times
b.5 times
c.12 times

d.10 times
e.None of these
Correct answer
e.None of these

2.As on 31.03.2022,average area served by a post office is(in sq. km.)

0/1
a.19.65
b.19.64
c.20.65

d.20.64
e.None of the above
Correct answer
d.20.64

45.What is the denomination of RD account to be Protected Savings Scheme

0/1
a.400

b.300
c.200
d.100
Correct answer
d.100

95.Loan from PLI is allowed after ___ years in case of Children Policy:
1/1
a. 3 years
b. 4 years
c. 5 years
d. Loan not allowed

77.Policies are eligible for surrender on completion of

0/1
a.5 years
b.3 years
c.6 years

d.None of these
Correct answer
b.3 years

56.AEA policy is also known as___:

1/1
a. Suraksha
b. Sumangal

c. Subidha
d. Santosh

72.For a policy to be lapsed,the policy should be in existence for more than.....years and remain
unpaid for more than ..........months.
0/1
a.3,6

b.3,12
c.3,3
d.5,12
Correct answer
b.3,12

36.The vendor for Rural Hardware(RH) is

1/1
a.Sify Technology
b.Tata Consultancy Services
c.Telecommunications Consultant India Limited

d.Infosys
e.None of the above.
60.Survival benefit if already paid will not be taken into consideration in case of unexpected
death in
1/1
a. EA
b. AEA

c. Yugal Suraksha
d. None of these

67.The extra premium to be paid in case of non standard age proof is

0/1
a.5%
b.2.5%

c.4%
d. None of these
Correct answer
c.4%

24.Full form of PFRDA is

1/1
a.Pension Fund Regulatory and Development Authority

b.Pension Fund Regulated and Development Authority

c.Partial Funded Regulatory and Development Authority
None of these
Other:

50.Which Finacle Menu is used to close/verify POSB account?

1/1
a. HACINT
b. HCAAC

c. CLIMIT
d. CNSBCV

62.The medical fee for sum assured upto 10 lakhs is

1/1
a.75 per policy
b. 100 per policy
c. 50 per policy

d. None of these
40.The vendor for Rural System Integrator(RSI) is
0/1
a.TCS

b.Infosys
c.HCL
d.Reliance
Correct answer
b.Infosys

19.The apex accounting office is

1/1
a. HO
b. PAO

c. GPO
d. None of the above.

16.The minimum amount needed to open a Philately Deposit Account is

1/1
a. 400
b.300
c. 200

d. None of these
e.250

71.For a policy to be void,the policy should be in existence for a period of less than
0/1
a.3 years

b.5 years
c.2 years
d.None of the above
Correct answer
d.None of the above

92.A person has procured a Endowment Assurance (Santosh) type of PLI policy for a Sum
Assurance of Rs 1Lakh on 01.01.2023 for a term of 5 years (Present age-40, Age of Maturity-
45). What will be the maturity value to be paid to him?
1/1
a. Rs 126000

b. Rs 152000
c. Rs 124000
d. None of these

86.Fees for Pledging of KVP Certificate per registration no is-

0/1
a. Rs 100+GST
b. Rs 10+GST
c. Rs 50+GST

d. Free of Cost
Correct answer
a. Rs 100+GST

18.The cost of one sheet of My Stamp is(in INR)

0/1
a. 250
b. 200

c. 300
d. 350
Correct answer
c. 300

80.Policies that can be surrendered is

···
/1
a.Suraksha
b.Santosh
c.Suvidha
d.Yugal Suraksha

e.All of the above

No correct answers

30.The toll free number for ATM/Debit Card/Internet Banking/SMS related grievances is
0/1
a) 18002661212
b) 18004252424

c) 18002666868
d) 18004252440
Correct answer
d) 18004252440
63.A PLI policy of Sum Assurance Rs 2,00,000/- was accepted on 01.01.2020. Unluckily the
policy holder died on 31.12.2021 by accident. The Death Claim is to be settled by:
0/1
a. SPOs/ SSPOs
b. Manager, CPC

c. DPS
d. PMG
Correct answer
c. DPS

41.Which of the followings is/are true in respect of Recurring Deposit Accounts?

0/1
a) Sanctioned Loan shall be in multiple of Rs 10/-
b) Account can be opened with a minimum denomination of Rs. 100 and multiple of Rs. 10.

c) Pre-mature Closure is not allowed before expiry of 3 years from date of opening of account.
d) All the above
Correct answer
d) All the above

22.NPS is regulated by
1/1
a.SEBI
b.RBI
c.PFRDA

d.None of these

5.When was IPPB launched

1/1
a. 1st October 2016
b. 1st October 2018
c. 1st September 2018

d. 1st September 2016

e.None of these.

78.The maximum admissible loan amount a policy exceeding 12 years is

0/1
a.70% of SV

b.90% of SV
c.100% of SV
d.80% of SV
Correct answer
b.90% of SV

97.A CWLA policy can be converted to EA:

0/1
a. Any time after expiry of 5 years

b. After 5 years and before expiry of 6 years

c. Any time after policy was accepted
d. None of these
Correct answer
b. After 5 years and before expiry of 6 years

52.The maximum age limit under PLI Suraksha Scheme is

1/1
a.58
b.50
c.55

d.60

21.The maximum monetary penalty in case of RTI is

1/1
a. 20000
b. 30000
c. 25000

d. No limit

28.The vendor of CSI implemented in India Post is

0/1
Infosys

Sify
TCS
Reliance
Correct answer
TCS

90.Maximum amount for which a non medical PLI policy may be procured is-
1/1
a. Rs 2 Lakh
b. Rs 5 Lakhs
c. Rs 10 Lakhs
d. None of these

54.The date of conversion in case of Whole Life Assurance is

0/1
a.Beyond one year from the date of cessation of premium payment or maturity
b.Within one year from the date of cessation of premium payment or maturity

c.None of these
d.At any time before the date of cessation of premium payment or maturity
Correct answer
a.Beyond one year from the date of cessation of premium payment or maturity

49.The time limit for disposing of applications under RTI if application is received through APIO
is
0/1
a.30 days

b.35 days
c.45 days
d.40 days
Correct answer
b.35 days

59.Minimum Sum Assurance for which a PLI policy can be opened is:
0/1
a. Rs 10000
b. Rs 1 Lakhs

c. Rs 50 Lakhs
d. Rs 20000
Correct answer
d. Rs 20000

73.The revival amount of a policy can be paid in one lumpsum or not more than
.........installments.
0/1
a.12
b.6
c.18
d.24

27.In case of Children's Policy(Bal Jeevan Bima),the age of parents should not be above
0/1
a.45 years
b.50 years
c.40 years

d) None of the above

Correct answer
a.45 years

12.The total number of digits issued to each letter box for identification in case of Nanyatha is
1/1
a. 12

b. 10
c. 14
d. None of these
e.8

1.The application used for letter box clearance is

0/1
a. Darpan

b.Nanyatha
c.Postman Application
d.None of the above
e.More than one of the above
Correct answer
b.Nanyatha

37.A new CBS account number consists of how many digits?

0/1
a) 9
b) 10
c) 11

d) 12
Correct answer
d) 12

20.Unpaid station article is handed over to

1/1
a.Deposit PA
b.SPM
c.Sorting PA
None of these

76.Fees for issue of duplicate policy bond is(INR)

0/1
a.100
b.200
c50

d.150
Correct answer
a.100

100.Intrinsic motivation is derived from

0/1
a.Internal factor
b.External factor
c.None of these

Correct answer
a.Internal factor

35.For transfer of a CBS account the Account Holder may apply at:
0/1
a) The PO where the account stands
b) The PO where the Account Holder seeks the account to be transferred

c) At any other CBS PO

d) All of the above
Correct answer
d) All of the above

11.How many times can a SCSS account be extended in a block of 3 years

1/1
a. Thrice
b. Twice
c. Indefinitely

d. None of these
e.More than of the above

57.How many times EL encashment be done

0/1
a.6 times
b.5 times
c.Any number of times

d.4 number of times

e.7 times
f.None of these
Correct answer
f.None of these

89.SSA Account may be closed prior to 21 years from account opening on attaining 18 years of
age of the girl child, this account may be closed-
0/1
a. Maximum 1 month before marriage

b. Maximum 3 months after marriage

c. Either a or b
d. None of these
Correct answer
c. Either a or b

82.SPARSH stands for

0/1
a.Scholarship for Promotion of Attitude and Research in Stamps as a Hobby

b.Scholarship for Promotion of Aptitude and Research in Stamps as a Hobby

c.Scholarship for Preparation of Aptitude and Research in Stamps as a Hobby
d.None of the above
Correct answer
b.Scholarship for Promotion of Aptitude and Research in Stamps as a Hobby

98.What is the approver limit for normal Death Claim Cases by Postmaster HSG I/ HSG II?
0/1
Upto 10 Lakh
Upto and equal to 20 Lakh
Above 20 Lakh

None of these
Correct answer
Upto and equal to 20 Lakh

70.Revival of silent account is done at

1/1
(1) HO
(2) SO
(3) BO
More than one of these.

GPO

48.PMLA came into effect from:

0/1
a) 1st June, 2009
b) 1st July, 2009

c) 1st July, 2005

d) 1st June, 2005
Correct answer
c) 1st July, 2005

68.The bonus rate for Children Policy in PLI(per 1000)

0/1
a.76
b.52
c.48

None of the above

Correct answer
b.52

38.In case of Savings Account in the Post Office, what maximum amount of interest earned per
year on deposited money is tax free?
1/1
a) 5000
b) 10000

c) 8000
d) No Limit

17.Under SPARSH,how many students are selected in a circle

0/1
a. 50
b. 30

c. 40
d. None of the above.
Correct answer
c. 40
31.Which of the following is true in respect of MIS Scheme?
0/1
a) PMC is not allowed in case of MIS account

b) PMC is allowed only after one year from date of opening.

c) If account is closed on or before expiry of three years 1.5% of the deposit shall be deducted.
d) Both b and c are correct.
Correct answer
b) PMC is allowed only after one year from date of opening.

58.The premium ceasing age of Endowment Assurance in case of PLI is

1/1
a.35
b40
c.More than one of these

d.45
e.50

46.The financial assistance provided to SICs for taking various activities under RTI week
1/1
a.1 lakh
b.3 lakh

c.4 lakh
d.2 lakh

81.Sexual harassment at work place includes

0/1
a.Physical advances and contacts
b.Showing pornography
c.Passing sexually colored remarks

d.All of these
Correct answer
d.All of these

25.Where is the India Post NPS Nodal Office is situated

1/1
a.Dak Bhawan New Delhi
b.CEPT,Mysuru

c.Kolkata GPO
d.Mumbai GPO
64.The term "third party" has been defined in which section:
0/1
a. Section 11
b. Section 13

c. Section 2(n)
d. None of these
Correct answer
c. Section 2(n)

53.Under Whole Life Assurance(PLI),premium is payable upto

*
1/1
a.55 years
b.58 years
c.More than one of these

d.60 years

3.Mahe comes under the territorial jurisdiction of(in case of PAO)

1/1
a. Tamil Nadu
b. Maharashtra
c. Kerala

d. Karnataka

4.The working hours of the Night Post Office is fixed by

0/1
a. CPMG
b. PMG

c. DPS
d. None of these
e.APMG
Correct answer
a. CPMG

65.The validity of medical certificate is valid up to

1/1
a. 30 days
b. 60 days
c. 45 days
d. None of these

51.The accounting office in case of PLI is located at

0/1
a.Mysuru
b.New Delhi
c.Kolkata
d.Mumbai

e.None of these.
Correct answer
c.Kolkata

87.CDD stands for.............under PML Act.

1/1
a. Customer Due Deligate
b. Customer Due Diligence

c. Customer's Date of Deposit

d. None of the above

93.T-Code to be used for cash remittance is:

0/1
a. ZFFV50
c. ZFBL3N
c. MB-52

d. MIGO
Correct answer
a. ZFFV50

88.PLI was introduced on-

1/1
a. 01.01.1884
b. 01.02.1984
c. 01.02.1888
d. 01.02.1884

61.The grant of commuted leave is subject to the following conditions except-

0/1
It is granted on medical certificate normally
None of these.
It should not exceed half the half pay leave.

HPL may be allowed to be commuted without medical certificate upto a maximum of 180 days.
Correct answer
None of these.

83.Pay of the PA is derived from the........of Pay Matrix under the 7th CPC.
1/1
a.Level 3
b.Level 4

c.Level 5
d.Level 6

66.The survival benefit in case of Gram Priya after completion of 4 years is

0/1
a. 20% of SA
b. 30% of Sa

c. 40% of SA
d. None of these
Correct answer
a. 20% of SA

47.On which ground an SSA account can be closed prematurely:

0/1
a) In the event of death of Account Holder
b) On sanction of Divisional Head, Sr. Postmaster, Chief Postmaster or Director on extreme
compassionate ground.

c) Both in case at (a and b)

d) None of these
Correct answer
c) Both in case at (a and b)

23.Which of the statement is incorrect in respect of opening of SCSS account

0/1
a. The deposits made by depositor is restricted to the Retirement benefits received or Rs 15
lakh whichever is lower
b. Person who has attained the age of 60 years is eligible for opening of SCSS accounts
c. Retired person from Defense service can open the account if he has attained the age of 50
years and fulfills other conditions.

d. All the above statements are correct

Correct answer
a. The deposits made by depositor is restricted to the Retirement benefits received or Rs 15
lakh whichever is lower

43.CEA is admissible in all the cases except when the government servant is under
0/1
a.Dies-non
b.Suspension
c.More than one of the above

d) None of these
Correct answer
a.Dies-non

8.What is the full form of CELC

0/1
a.Child Education Enrolment Client
b. Child Enrolment Literature Client

c. Child Enrolment Lite Client

d. None of the above.
Correct answer
c. Child Enrolment Lite Client

94.As per current definition of ‘Cash’ in CSI Application, Cash means …………………..?
0/1
a) Currency Notes & Coins
b) Postage Stamp
c) Both (a) & (b)

d) None of these
Correct answer
a) Currency Notes & Coins
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