MCQ on Post boxes and Post bags
1. What is the purpose of a Post Box in India Post?
A. To send mail securely
B. To track registered articles
C. To receive mail directly by bypassing home delivery
D. To store undelivered parcels
Answer: C
2. Which type of article is delivered through a Post Box?
A. Registered Parcel
B. Money Order
C. Fully prepaid unregistered letter mail
D. COD articles
Answer: C
3. What is the annual rent for a combined Post Box and Post Bag facility?
A. ₹150.00
B. ₹200.00
C. ₹250.00
D. ₹300.00
Answer: C
4. What is the rent for a single Post Box for 3 calendar months or part thereof?
A. ₹25.00
B. ₹50.00
C. ₹80.00
D. ₹100.00
Answer: B
5. Who can apply for a Post Box without furnishing witness details?
A. Foreigners
B. Students
C. Government and semi-government institutions
D. Temporary workers
Answer: C
6. Which of the following is NOT delivered through a Post Box?
A. Inland Letter Card
B. Registered Parcel
C. Newspaper
D. Postcard
Answer: B
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7. What happens if a Post Box key is not returned within 15 days of expiry?
A. Fine is imposed
B. Mail is held back
C. Deposit is forfeited
D. Post Box is renewed automatically
Answer: C
8. If a renter does not clear the Post Box for a week, what action is taken?
A. Post Box is permanently cancelled
B. Mail is destroyed
C. Registered notice is issued
D. Charges are doubled
Answer: C
9. What must be presented to receive mail from a Post Bag?
A. Aadhaar card
B. PAN card
C. Delivery ticket
D. Post Box number
Answer: C
10. Can a renter demand a specific Post Box number?
A. Yes, always
B. Only for institutions
C. No
D. Only with additional payment
Answer: C
11. What is the grace period for renewal of a Post Box rental after expiry?
A. 7 days
B. 10 days
C. 15 days
D. 30 days
Answer: C
12. Who supplies the lock and key for a Post Bag?
A. Post Office
B. State Government
C. Postmaster General
D. The renter
Answer: D
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13. What is the minimum rental duration allowed for a Post Box or Post Bag?
A. One calendar month
B. 45 days
C. Three calendar months
D. Six months
Answer: C
14. Which of the following is not a valid reason for Post Box withdrawal by the Post
Office?
A. Change of residence by renter
B. False information provided
C. Misuse of box
D. Non-clearance of box for a week
Answer: A
15. What is the rent for combined usage of Post Box and Post Bag for 3 months or less?
A. ₹80.00
B. ₹100.00
C. ₹150.00
D. ₹200.00
Answer: A
16. Under what condition is partial refund of deposit allowed after Post Box expiry?
A. Renewal within 7 days
B. Change of address
C. Key and lock returned within 15 days
D. Rent paid in cash
Answer: C
17. What happens if a renter submits a late renewal request and the old box is
unavailable?
A. Refund is issued
B. Renewal is denied
C. A new allotment is made as a fresh case
D. Postmaster is penalized
Answer: C
18. What must be done if a Post Box key is lost?
A. Mail delivery is stopped
B. FIR must be filed
C. Report to Postmaster and pay for replacement
D. Deposit is automatically refunded
Answer: C
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19. What rule applies when the renter uses the Post Box for allied concerns?
A. Must be approved by Head Postmaster
B. Additional key is issued
C. Extra fee must be paid
D. Rent doubles automatically
Answer: C
20. When do rules for Post Boxes apply to Post Bags?
A. Only when same number is shared
B. Mutatis mutandis
C. When registered articles are sent
D. Never, they are separate
Answer: B
21. An article without the Post Box number mentioned on it will be:
A. Delivered through postman
B. Delivered to the Post Box after confirmation
C. Not delivered through the Post Box
D. Delivered to the nearest address
Answer: C
22. Which of the following is considered misuse of a Post Box?
A. Using it for personal and official purposes
B. Clearing it once a week
C. Repeated failure to clear the Post Box
D. Sharing the key with a colleague
Answer: C
23. If a delivery ticket is lost, the renter should:
A. Apply for refund
B. Stop using the Post Box
C. Inform the Postmaster and get a duplicate
D. Collect mail without any ID
Answer: C
24. What must be done if the lock and key are damaged by the renter?
A. File a complaint
B. Submit a new application
C. Pay the cost, or forfeit the deposit
D. Wait for automatic renewal
Answer: C
25. If the renter fails to renew within the grace period, what happens?
A. The post box is automatically renewed
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B. A penalty is levied
C. The Post Box number may be allotted to another customer
D. Articles are redirected to the home address
Answer: C
26. Who determines whether a private party is “known” and exempt from witness
requirement?
A. Divisional Head
B. Postmaster
C. ASP or IP
D. Delivery Staff
Answer: B
27. Post Bag services are particularly beneficial for:
A. Occasional travelers
B. Firms or institutions receiving regular mail
C. Registered post users only
D. Those living in rural areas
Answer: B
28. A Post Bag is typically issued when:
A. There is no delivery facility
B. The post box is out of order
C. The Post Box system is unavailable
D. The customer doesn’t want to receive mail
Answer: C
29. What is the annual rent for using either a Post Box or a Post Bag separately?
A. ₹100.00
B. ₹150.00
C. ₹200.00
D. ₹250.00
Answer: B
30. What is the starting date of rental period for a newly allotted Post Box?
A. Date of application approval
B. Date of key handover
C. 1st day of the month of allotment
D. 15th day of the following month
Answer: C
31. Which of the following must accompany a Post Box application from an individual
customer?
A. Delivery ticket and Aadhaar copy
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B. Two witness signatures not related to the applicant
C. Postmaster's approval in writing
D. Rent receipt and voter ID copy
Answer: B
32. Articles will be delivered by postman instead of Post Box delivery if:
A. Rent is overdue by 3 days
B. Articles are prepaid
C. Articles are registered or insured
D. Box is cleared daily
Answer: C
33. Who decides the allotment of a particular Post Box number or location within the Post
Office?
A. Postal Directorate
B. Applicant
C. Postmaster
D. Regional Office
Answer: C
34. A registered notice is issued to the Post Box renter if the box is not cleared for:
A. 2 consecutive days
B. 7 days
C. 15 days
D. 1 month
Answer: B
35. Which document is mandatory for counter delivery of mail to Post Bag users?
A. Post Box allotment form
B. Personal ID proof
C. Delivery ticket
D. Rent payment receipt
Answer: C
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