COMPETENCY BASED LEARNING

MATERIALS

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification Title: COMPUTER HARDWARE SERVICING NC II

Unit of Competency: INSTALL COMPUTER SYSTEMS AND NETWORKS

Module Title: INSTALLING COMPUTER SYSTEMS AND NETWORKS

 Plan
Training
Session
Sample Data Gathering Instrument for Trainee’s
Characteristics
Please answer the following instrument according to the
characteristics described below. Underline the answer of your choice that
best describes you as a learner. Blank spaces are provided for some data
that need your response.
Characteristics of learners

Language, Average grade in: Average grade in:

literacy and English Math
numeracy (LL&N)
a. 95 and above a. 95 and above
b. 90 to 94 b. 90 to 94
c. 85 to 89 c. 85 to 89
d. 80 to 84 d. 80 to 84
a. 75 to 79 e. 75 to 79

Cultural and Ethnicity/culture:

language a. Ifugao
background
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Others( please specify)NONE

Education & Highest Educational Attainment:

general a. High School Level
knowledge
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
Age Your age: _32____
Physical ability 1. Disabilities(if any)_____________________
2. Existing Health Conditions (Existing illness
 Characteristics of learners
if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others(please specify) ___________________

Previous Computer Hardware Servicing Certificates

experience with a. basic computer certificate
the topic b. PC Operation Certified
Number of years as a competency trainer 4

Previous List down trainings related to CHS NC II

learning NONE
experience
National Certificates acquired and NC level
Training Level
completed PC Operation NC II

Special courses Other courses related to CHS NC II

a. Units in education
b. Master’s degree units in education
c. Others(please specify)
Bachelor of Science in Technology
Education
(Major in Computer)

Learning styles a. Visual - The visual learner takes mental

pictures of information given, so in order
for this kind of learner to retain
information, oral or written, presentations
of new information must contain diagrams
and drawings, preferably in color. The
visual learner can't concentrate with a lot
of activity around him and will focus
better and learn faster in a quiet study
environment.
b. Kinesthetic - described as the students in
the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They
are often referred to as hyperactive
students with concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text.
Having to read long texts is pointless and
 Characteristics of learners

will not be retained by the auditory

learner unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities
where they can watch, listen and then
review what has happened.
f. Theorist - Learns most when ideas are
linked to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to
their situation.
Other needs a. Financially challenged
b. Working student
c. Solo parent
d. Others(please specify)
Married/Teacher
FORM 1.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer
necessary data or information which is essential in
planning training sessions. Please check the appropriate
box of your answer to the questions below.
CORE COMPETENCIES
CAN I…? YES N
O
Core Competency
1. INSTALL COMPUTER SYSTEMS AND NETWORKS
1.1 Plan and prepare for installation? /
1.2 Install equipment / device / system? /
1.3 Conduct test? /

2. CONFIGURE COMPUTER SYSTEMS AND NETWORKS

2.1 Plan and prepare for configuration? /
2.2 Configure computer systems and networks? /
2.3 Inspect and test configured computer systems /
and networks?
3. DIAGNOSE AND TROUBLESHOOT COMPUTER SYSTEMS
3.1 Plan and prepare for diagnosis of faults of /
computer systems?
3.2 Diagnose faults of computer systems? /
3.3 Rectify/correct defects in computer systems and /
networks?
3.4 Test systems and networks? /
4. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
4.1 Plan and prepare for maintenance? /
4.2 Maintain computer systems and networks? /
4.3 Inspect and test the computer systems and /
networks?

Note: In making the Self-Check for your Qualification, all required competencies
should be specified. It is therefore required of a Trainer to be well- versed
of the CBC or TR of the program qualification he is teaching.
Evidences/Proof of Current Competencies(Sample)

Form 1.2: Evidence of Current Competencies acquired related to

Job/Occupation

Current Proof/Evidence Means of validating

competencies
 Plan and prepare
for installation
Certificate of -Verified the
employment authenticity of the
certificate

-Third party report

from the employer

Oral Questioning


 Conduct test
 Plan and Certificate of -Verified the
prepare for employment authenticity of the
configuration certificate
 Inspect and test
configured -Third party report
computer from the employer
systems and
networks
Oral Questioning

 Plan and Video tapes Watched the video

prepare for tapes showing the
diagnosis of performance of tasks
faults of
computer
systems Oral Questioning
 Rectify/correct
defects in
computer
systems and
networks?
 Plan and Films Watched the films
prepare for showing the
maintenance performance of tasks
 Maintain Oral Questioning
computer
systems and
networks
Projects /sample work Evaluated the
projects/sample work

Oral Questioning

Certificate of training Submitted testimonial

report from the
training facilitator

Oral Questioning

National Certificate Submitted the national

certificate

Oral Questioning

Diagnostic Assessment
Demonstrated the task

Oral questioning

Written Test
 Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the

evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)
Required Units of Current Training
Competency/Learning Competencies Gaps/Requiremen
Outcomes based on ts
CBC
1. INSTALL COMPUTER SYSTEMS AND NETWORKS
1.1 Plan and prepare Plan and prepare for
for installation? installation
1.2 Install Install equipment /
equipment / device / system
device / system?
1.3 Conduct test? Conduct test
2. CONFIGURE COMPUTER SYSTEMS AND NETWORKS
2.1 Plan and Plan and prepare for
prepare for configuration
configuration?
2.2 Configure Configure computer
computer systems and
systems and networks
networks?
2.3 Inspect and test Inspect and test
configured configured
computer computer systems
systems and and networks
networks?
3. DIAGNOSE AND TROUBLESHOOT COMPUTER SYSTEMS
3.1 Plan and Plan and prepare for
prepare for diagnosis of faults of
diagnosis of computer systems
faults of
computer
systems?
3.2 Diagnose faults Diagnose faults of
of computer computer systems
systems?
3.3 Rectify/correct Rectify/correct
defects in defects in computer
computer systems and
 systems and networks
networks?
3.4 Test systems Test systems and
and networks? networks
4. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
4.1 Plan and Plan and prepare for
prepare for maintenance
maintenance?
4.2 Maintain Maintain computer
computer systems and
systems and networks
networks?
4.3 Inspect and test Inspect and test the
the computer computer systems
systems and and networks
networks?

mga
 Using Form No.1.4, convert the Training Gaps into a Training
Needs/Requirements. Refer to the CBC in identifying the Module Title or
Unit of Competency of the training needs identified.

Form No. 1.4: Training Needs (Sample)

Training Needs Module Title/Module of

Instruction
(Learning Outcomes)
Install equipment / device / system 1. INSTALL COMPUTER
SYSTEMS AND
NETWORKS
Configure computer systems and 2. CONFIGURE
networks COMPUTER
SYSTEMS AND
NETWORKS
Diagnose faults of computer systems 3. DIAGNOSE AND
TROUBLESHOOT
COMPUTER
Test systems and networks SYSTEMS

Inspect and test the computer systems 4. MAINTAINing

and networks COMPUTER
SYSTEMS AND
NETWORKS
 SESSION PLAN
Sector : INFORMATION AND COMMUNICATION TECHNOLOGY
Qualification Title : COMPUTER HARDWARE SERVICING NC LEVEL II
Unit of Competency : INSTALL COMPUTER SYSTEMS AND NETWORKS
Module Title : INSTALLING EQUIPMENT, DEVICE AND SYSTEM

Learning Outcomes:
LO1. Plan and prepare for installation

LO2. Install equipment/device system

LO3. Conduct test

A. INTRODUCTION –
This unit covers the outcomes required in installing, assembling and testing computers and common peripherals.
B. LEARNING ACTIVITIES
LO 1: Plan and prepare for installation
Safety Procedures Self-paced Read Information Answer self Compare answer Information sheets /PPE, 2hrs
instruction/Modular sheet 1.1-1 on check 1.1-1 with answer key Self check & answer key
safety procedure 1.1-1 1.1-1

or
computer set / television
Film Viewing View video with player / slide 1 hr
presentation on presentation
safety procedures
.Basic terms and Self-paced instruction Read Information Answer self Compare answer Information sheet, Self 3hrs
concept of hardware sheet 1.1-2 on check 1.1-2 with answer key check & answer key
components basic terms and 1.1-2
concept of
hardware
components

Film Viewing/ power point View video computer set / television 1 hr

presentations presentation on with player / slide
basic terms and presentation
concepts of
hardware
components

Group Discussion Discuss the

presentation with
the members of
the group
Functions of PC Self-paced instruction Read Information Answer self Compare answer Information sheet
hardware components sheet 1.1-3 on check 1.1-3 with answer key Self check & answer key 3hrs
function of 1.1-3
hardware
components

Film Viewing/ power point View video computer set / television 1 hr

presentations presentation on with player / slide
function of presentation
hardware
components

Lecture Listen to the

lecture about the
content
Structure of operating Self paced instruction Read information Answer self Compare answer Information sheet 4hrs
systems sheet 1.1-4 on check 1.1.4 with answer key Self check & answer key
structure of 1.1.4
Or operating system

Film viewing/ power point View video 1hrs

presentations presentation on computer set / television
structure of with player / slide
operating system presentation

5.. system configuration/ Self paced instruction Read information Answer self Compare answer Information sheet # 4hrs
settings of computer sheet 1.1.5 on check 1.1.5 with answer key Self check #
systems and devices setting of 1.1.5 answer key#
computer system
and devices

Discussion Participate in the 1hrs

discussion actively

Perform Task Evaluate Task Sheet#

Demonstration through film demonstration of Performance Criteria
Sheet 1.1-5
viewing task using the Checklist #
View film on how Performance
to locate devices Criteria Checklist Film 1 hr
and systems to be #
installed according computer set / television
to job requirements with player / slide
presentation

Computer Set

LO 2: Install equipment/device system

OH&S policies and Self paced instruction Read information Answer self Compare answer Information sheet, Self 2 hrs
procedures for sheet 1.2.1 on check 1.2-1 with answer key check & answer key
installing OH&S policies and 1.2-1
devices/systems are procedures for
followed installing
devices/systems
are followed

Assembly and Self paced instruction Read information Answer self Compare answer Flashlights, ESD Tools, 5hrs
Disassembly of sheet 1.2.2 on check 1.2-2 with answer key Hand Tools, Magnifying
Computer Assembly and 1.2-2 glass, Computer
Disassembly of Information sheet, Self 2 hrs
Computer check & answer key
Perform Job Evaluate
Sheet 1.2-2 on performance
Film Viewing View video Assembly and using the computer set / television 1hr
presentation on Disassembly of Performance with player / slide
assembling and Computer Criteria Checklist presentation
disassembling
computer

Installing Operating Self paced instruction Read information Answer self Compare answer Software tools( OS and 3hrs
System sheet 1.2-3 on check 1.2-3 with answer key program software),
Installing Operating 1.2-3 Information sheet,
System computer sets, Self check
& answer key, and job
sheet
Perform Job Evaluate 1 hr
Sheet 1.2-3 on performance
Installing Operating using the
System Performance
Criteria Checklist
1hr
Film Viewing View video computer set / television
presentation on with player / slide
structure of presentation
operating system
Identifying common Self paced instruction Read information Answer self Compare answer ESD Tools, Hand tools, 5 hrs
symptoms and problems sheet 1.2.4 on check 1.2-4 with answer key Diagnostic Tools and
associated with each Identifying common 1.2-4 Cleaning tools, computer
devices symptoms and set, Information sheet,
problems associated Self check & answer key,
with each devices and job sheet

Perform Job Evaluate

Sheet 1.2-4 on performance
Identifying common using the
symptoms and Performance
problems Criteria Checklist
associated with
each devices

Installing network Self paced instruction Read information Answer self Compare answer LAN tester 5hrs
devices sheet 1.2.5 on check 1.2-5 with answer key Crimping tools
Installing network 1.2-5 RS 232 pin exertion/
devices extraction tool
Flashlights
Device drivers Information
sheet, Self check &
answer key, and job
sheet

Perform Job Evaluate ,

Sheet 1.2-5 on performance
Installing network using the
devices Performance
Criteria Checklist

LO3. CONDUCT TEST

Safety procedures in Self paced instruction Read information Answer self Compare answer Information sheet, PPE, 2hrs
Conducting Test sheet 1.3.1 on check 1.3-1 with answer key Self check & answer key,
Safety procedures in 1.3-1 and job sheet
Conducting Test

Perform Job Evaluate

Sheet 1.3-1 performance
Safety procedures using the
in Conducting Test Performance
Criteria Checklist
Identifying common Self paced instruction Read information Answer self Compare answer ESD Tools, Hand tools, 5hrs
symptoms and problems sheet 1.3.2 on check 1.3-2 with answer key Diagnostic Tools and
identifying common 1.3-2 Cleaning tools, computer
symptoms and set, Information sheet,
problems Evaluate Self check & answer key,
performance
using the
Performance
Criteria Checklis

Troubleshooting and Self paced instruction Read information Answer self Compare answer ESD Tools, Hand tools, 4hrs
Diagnosing conflicts sheet 1.3.3 on check 1.3-3 with answer key Diagnostic Tools and
Troubleshooting and 1.3-3 Cleaning tools, computer
Diagnosing conflicts set, Information sheet
Self check & answer key,
and job sheet
Perform Job Evaluate
Sheet 1.3-3 performance
Troubleshooting using the
and Performance
Diagnosing Criteria Checklist
conflicts
Installing peripherals Self paced instruction Read information Answer self Compare answer LAN tester 4hrs
and network devices sheet 1.3.4 on check 1.3-4 with answer key Crimping tools
Installing peripherals 1.3-4 RS 232 pin exertion/
and network devices extraction tool
Flashlights
 Device drivers Information
Perform Job Evaluate sheet, Self check &
Sheet 1.3-4 on performance answer key, and job
Installing using the sheet
peripherals and Performance
network devices Criteria Checklist ,

Film Viewing
computer set / television
with player / slide 1 hr
presentation
C. ASSESSMENT PLAN
Types of Evidence
 Written Test
 Safety procedures
 Basic terms and concepts of hardware components
 Functions and characteristics of PC hardware components
 Installing of operating system
 Diagnosing and troubleshooting hardware conflicts

 Performance Test
 Safety procedures
 Identifying common symptoms and problems associated with each devices
 Troubleshooting and isolating PC hardware problems
 Diagnosing and troubleshooting hardware conflicts
 Knowledge in installing peripherals, network devices
 Installing network devices
1.TESTING CONDITION
For Learning Outcome no. 2
The students/trainees must be provided with the following:
 Personal Protective equipment ( ex. protective eyewear, anti static wrist wrap)
 Electronic laboratory hand tools (assorted pliers, assorted screw drivers, soldering iron & desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin exertion/ extraction tool
 Flashlights
 Mirror (inspection)
 Hand-outs
2. VENUE OF ASSESSMENT-LYCEUM OF ALABANG
D. TEACHER’S SELF-REFLECTION OF THE SESSION
After further analysis, observation and demonstration of the training from learning gaps, the trainee has truly learned and mastered the
competency.
The session plan is very effective in teaching / learning process. The trainer was confident in facilitating the trainee because of the effective
CBLM.
 PARTS OF A COMPETENCY-BASED LEARNING

References/Further Reading
Performance Criteria Checklist
Operation/Task/Job Sheet

Self Check Answer Key

Self Check

Information Sheet

Learning Experiences

Learning Outcome Summary

Module
Module Content
Content

Module
List of Competencies
Content

Module Content

Module Content

Front Page
In our efforts to standardize CBLM,
the above parts are recommended
for use in Competency Based
Training (CBT) in Technical Education
and Skills Development Authority
(TESDA) Technology Institutions.
The next sections will show you the
components and features of each
part.
 HOW TO USE THIS COMPETENCY- BASED LEARNING
MATERIALS

Welcome!
The unit of competency, INSTALL COMPUTER SYSTEMS AND
NETWORKS, is one of the competencies of “COMPUTER HARDWARE SERVICING
NCII”, a course which comprises the knowledge, skills and attitudes required for
a TVET trainer to possess.

The module," INSTALLING COMPUTER SYSTEMS AND NETWORKS”,

contains training materials and activities related to;
Plan and prepare for installation, Install equipment/device system and
Conduct test for you to complete.

In this module, you are required to go through a series of learning activities in

order to complete each learning outcome. In each learning outcome are
Information Sheets, Self-Checks, Operation Sheets and Task/Job Sheets.
Follow and perform the activities on your own. If you have questions, do not
hesitate to ask for assistance from your facilitator.

Remember to:
• Work through all the information and complete the activities in each section.
• Read information sheets and complete the self-check. Suggested references
are included to supplement the materials provided in this module.
• Most probably, your trainer will also be your supervisor or manager. He is there
to support you and show you the correct way to do things.
• You will be given plenty of opportunities to ask questions and practice on the
job. Make sure you practice your new skills during regular work shifts. This way,
you will improve your speed, memory and your confidence.
• Use the Self-Checks, Operation Sheets or Task or Job Sheets at the end of each
section to test your own progress. Use the Performance Criteria Checklist or
Procedural Checklist located after the sheet to check your own performance.
• When you feel confident that you have had sufficient practice, ask your Trainer
to evaluate you. The results of your assessment will be recorded in your
Progress Chart and Accomplishment Chart.

You need to complete this module before you can perform the next module,
"Diagnose and troubleshoot computer systems"

mga

COMPUTER HARDWARE SERVICING NC LEVEL II

COMPETENCY-BASED LEARNING MATERIALS

 List of Competencies

No. Unit of Competency Module Title Code

Install computer Installing computer ELC724318

1.
systems and networks systems and networks

Diagnose and Diagnosing and trouble

ELC724320
2. troubleshoot computer shooting computer
systems systems

Configure computer Configuring computer ELC724321

3.
systems and networks systems and networks

Maintain computer Maintaining computer ELC724319

4.
systems and networks systems and networks

mga
 MODULE CONTENT

UNIT OF COMPETENCY: INSTALL COMPUTER SYSTEMS AND NETWORKS

MODULE TITLE: INSTALL COMPUTER SYSTEMS AND NETWORKS

MODULE DESCRIPTOR: This module covers the outcomes required in installing,

assembling and testing computers and common
peripherals

NOMINAL DURATION: 60 hours

LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1. Plan and prepare for installation
2. Install equipment/device system
3. Conduct test

ASSESSMENT CRITERIA:
1. Installation planned and prepared to ensure that safety measures, policies
and procedures followed, and that work is appropriately sequenced in
accordance with the industry standards
2. Technical personnel consulted to ensure that the work coordinated effectively
with others involved on the worksite
3. Computer systems and network devices obtained in accordance with the
established procedures and to comply with requirements
4. Location where devices and systems to be installed is determined from job
requirements
5. Materials necessary to complete the work obtained in accordance with
established procedures and checked against job requirements
6. Tools, equipment and testing devices needed to carry out the installation work
obtained in accordance with established procedures and checked for correct
operation and safety
7. Preparatory work checked to ensure that no unnecessary damage has
occurred and that work complies with requirements

LO1. PLAN AND PREPARE FOR INSTALLATION

ASSESSMENT CRITERIA:
 1. Installation planned and prepared to ensure that safety measures, policies
and procedures followed, and that work is appropriately sequenced in
accordance with the industry standards
2. Technical personnel consulted to ensure that the work coordinated
effectively with others involved on the worksite
3. Computer systems and network devices obtained in accordance with the
established procedures and to comply with requirements
4. Location where devices and systems to be installed is determined from job
requirements
5. Materials necessary to complete the work obtained in accordance with
established procedures and checked against job requirements
6. Tools, equipment and testing devices needed to carry out the installation
work obtained in accordance with established procedures and checked for
correct operation and safety
7. Preparatory work checked to ensure that no unnecessary damage has
occurred and that work complies with requirements
CONTENTS:
 Safety procedures
 Basic terms, concepts, functions and characteristics of PC hardware
components
 Structure of operating systems
 Familiarization with the various computer systems’ components and
peripherals
 system configuration/ settings of computer systems and devices

CONDITIONS:
The students/trainees must be provided with the following:
 Personal Protective equipment ( ex. protective eyewear, anti static wrist
wrap)
 Electronic laboratory hand tools (assorted pliers, assorted screw drivers,
soldering iron & desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin exertion/ extraction tool
 Flashlights
 Mirror (inspection)
 Hand-outs

METHODOLOGIES:
 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS:
 Hands-on
 Direct observation
 Practical demonstration
 Learning Experiences
Learning Outcome 1
(PLAN AND PREPARE FOR INSTALLATION)

Learning Activities Special Instructions

1.Read Information sheet 1.1-1 on Read the information carefully
safety procedure
2. Answer self check 1.1-1 Be sure to answer the self check
correctly
Compare your answer to Answer
Key.
3. View film on safety procedures in
planning and preparing for
installation
4. Read Information sheet 1.1-2 on Read the information carefully
basic terms and concept of hardware
components
Rea
Be sure to answer the self check
correctly
Compare your answer to Answer
Key.

2.Read Information sheet 1.1-2 on Familiarize the basic terms and

basic terms and concept of hardware concept of hardware
components components

or power point presentations

Ask assistance from your
teacher in viewing the
Answer self check 1.1-2 presentations

Compare answer with answer

key 1.1-2
3.Read Information sheet 1.1-3 on Familiarize on function of
function of hardware components computer hardware components

Or power point presentations Ask assistance from your

teacher in viewing the
presentations
Answer self check 1.1-3
Compare answer with answer
key 1.1-3
4.Read information sheet 1.1.4 on Familiarize on function of
setting of computer system and computer hardware components
devices
Ask assistance from your
Film viewing / power point teacher in viewing the
presentation presentations

Compare answer with answer

Answer self check 1.1.4 key 1.1-4

Evaluate your performance

Perform Job Sheet 1.1-4 on Setting of using the Performance Criteria
Computer Systems & Devices Checklist

Read information sheet 1.1.-5 on

system configuration/ settings of computer
systems and devices

answer Compare

View Participate

Perform Evaluate

INFORMATION SHEET
 ASSESSMENT TOOLS
Evidence Plan
Qualification COMPUTER HARDWARE SERVICING NCII
Unit of INSTALL COMPUTER SYSTEMS AND NETWORKS
competency:
Ways in which evidence will be collected:
[tick the column]

Oral questioning
Demonstrations

Written Test

Portfolio
The evidence must show that the
trainee…
 Plans and prepares installation to ensure
OH&S policies and procedures are
followed, the work is appropriately / /
sequenced in accordance with
requirements

 Consults Appropriates personnel to

ensure the work coordinates effectively / /
with others involved on the work site
 Obtains Devices / systems in accordance
with established procedures and to / /
comply with requirements
 Determines Location in which devices /
/ /
systems installs from job requirements
 Obtains materials necessary to complete
the work in accordance with established / /
procedures and check against job
requirements
 Obtains Tools, equipment and testing
devices needed to carry out the
installation work in accordance with / /
established procedures and checked for
correct operation and safety
 Checks Preparatory work to ensure no
unnecessary damage has occurred and / /
complies with requirements
 Follows OH&S policies and procedures for / /
installing devices/systems
 Installs Devices / systems in accordance
with requirements, without damage or / /
distortion to the surrounding
environment or services *
 Carries variation to devices / systems
installation out in accordance to / /
customer/client requirements
 Terminates Devices / systems and
connects in accordance with / /
requirements
 Responds unplanned events or
conditions to in accordance with / /
established procedures
 Obtains approval in accordance with
established procedures from appropriate / / /
personnel before any contingencies are
implemented
 Undertakes On-going checks of the
quality of the work in accordance with / /
established procedures
 Follows OH&S policies and procedures / /
 Checks Circuits and systems as being
isolated where necessary using specified / /
testing procedures
 Removes parts or connections of the
installation or service that in order to
conduct the test. Store to protects / /
against loss or damage and in
accordance with established procedures
 Responds unplanned events or
conditions to in accordance with / /
established procedures
 Obtains approval in accordance with
established procedures from appropriate / /
personnel before any contingencies are
implemented
 Tests devices / systems and/or
installation to determine whether it / /
conforms to requirements *
 Returns parts, and/or connections
removed for the purpose of testing to / /
pre-tests conditions in accordance with
established procedures
 Undertakes final inspections to ensure
the installed devices / systems conforms / /
to requirements
  Conducts final inspections to ensure the
installed devices / systems conforms to
clients requirements*
 Forwards documentation in relation to
the test to appropriate personnel and/or
/ / /
authority in accordance with
requirements
NOTE: *Critical aspects of competency

MGA
 SELF-ASSESSMENT GUIDE

Qualification: COMPUTER HARDWARE SERVICING NC II

Unit Competency: INSTALL COMPUTER SYSTEMS AND NETWORKS
Instruction: - Read the questions in the left hand column of the chart
- Place a check mark in the appropriate box opposite
each question to indicate your answers.
Can I? Yes No
 Plan and prepare installation to ensure OH&S
policies and procedures are followed, the work is
appropriately sequenced in accordance with
requirements

 Consult Appropriates personnel to ensure the work

coordinates effectively with others involved on the
work site
 Obtain Devices / systems in accordance with
established procedures and to comply with
requirements
 Determine Location in which devices / systems
installs from job requirements
 Obtain materials necessary to complete the work in
accordance with established procedures and check
against job requirements
 Obtain Tools, equipment and testing devices needed
to carry out the installation work in accordance with
established procedures and checked for correct
operation and safety
 Check Preparatory work to ensure no unnecessary
damage has occurred and complies with
requirements
 Follow OH&S policies and procedures for installing
devices/systems
 Install Devices / systems in accordance with
requirements, without damage or distortion to the
surrounding environment or services *
 Carrie variation to devices / systems installation out
in accordance to customer/client requirements
 Terminate Devices / systems and connects in
accordance with requirements
 Responds unplanned events or conditions to in
accordance with established procedures
 Obtain approval in accordance with established
procedures from appropriate personnel before any
contingencies are implemented
 Undertake On-going checks of the quality of the work
in accordance with established procedures
 Follow OH&S policies and procedures
  Check Circuits and systems as being isolated where
necessary using specified testing procedures
 Remove parts or connections of the installation or
service that in order to conduct the test. Store to
protects against loss or damage and in accordance
with established procedures
 Respond unplanned events or conditions to in
accordance with established procedures
 Obtain approval in accordance with established
procedures from appropriate personnel before any
contingencies are implemented
 Test devices / systems and/or installation to
determine whether it conforms to requirements *
 Tested the installed computer systems and network
to determine whether it conforms to clients
requirements *
 Return parts, and/or connections removed for the
purpose of testing to pre-tests conditions in
accordance with established procedures
 Undertake final inspections to ensure the installed
devices / systems conforms to requirements
 Conduct final inspections to ensure the installed
devices / systems conforms to clients requirements*
 Forward documentation in relation to the test to
appropriate personnel and/or authority in
accordance with requirements
Candidate” Name and Signature Date:

MGA

RATING SHEET FOR DEMONSTRATION

Trainee’s Name:
Trainer’s Name:
Qualification
Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS
Date of Assessment
Time of Assessment
Instructions for Demonstration:
Given the necessary materials, tools and equipment, the trainee must be able to INSTALL
COMPUTER SYSTEMS AND NETWORKS in 60 hrs.
Materials and Equipment
 Personal Protective equipment ( ex. protective eyewear, anti static
wrist wrap)
 Electronic laboratory hand tools (assorted pliers, assorted screw
drivers, soldering iron, desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin exertion/ extraction tool
 Device drivers , operating system
 Appropriate software application programs
 Diagnostic software or utilities
 Hand-outs
 RS 232 pin exertion/ extraction tool
 Flashlights
 Sharp pointed tweezers
o Mirror (inspection)
OBSERVATION To show if evidence is
demonstrated
During the demonstration of skills, did the candidate
Yes No N/A

 Plans and prepares installation to ensure OH&S

policies and procedures are followed, the work
is appropriately sequenced in accordance with
requirements
 Follows OH&S policies and procedures for
installing devices/systems
 Installs Devices / systems in accordance with
requirements, without damage or distortion to the
surrounding environment or services *
 Terminates Devices / systems and connects in
accordance with requirements
 Checks Circuits and systems as being isolated
where necessary using specified testing
procedures
 Removes parts or connections of the installation
or service that in order to conduct the test. Store
to protects against loss or damage and in
accordance with established procedures
 Tests devices / systems and/or installation to
determine whether it conforms to requirements *
 Returns parts, and/or connections removed for
the purpose of testing to pre-tests conditions in
 accordance with established procedures
 Conduct final inspections to ensure the installed
devices / systems conforms to clients
Objectives / Comprehensi
requirements*
Content
Knowledge
on
Application # of items/% of Test

TheArea /
candidate’s No. of
demonstration was : of Items
No.
No. of % of
# of test
Topics Items Items items
Satisfactory Not Satisfactory
Safety
Trainee’s Name and Signature: Date: 3 10
procedures
Trainer’s Name and Signature: Date:
Basic
terms,
concepts,
functions
4.5
and
5 15
characteris
tics of PC
hardware
component
s
Function of
computer
hardware 4.5
15
component 5
s
Installing of
operating 9 30
system
Diagnosing
and
troubleshooti
9 30
ng hardware
conflicts

TOTAL 30 100%
TABLE OF SPECIFICATION
Performance Test

Specific Instruction for the Candidate

Qualification COMPUTER HARDWARE SERVICING NC II

Unit of Competency INSTALL COMPUTER SYSTEMS AND

NETWORKS

General Instruction:

Given the necessary tools, materials and equipment, you are required to Install
computer system and networks in accordance with accepted
institutional/industry standard for 1 hour

Specific Instruction:

1. The assessment shall be based on the unit of competency in the

Training Regulation and the evidence plan and shall focus on the
following evidence gathering methods:
- Practical Demonstration w/ oral questioning
- Interview
- Written Test

2. You shall be given 15 minutes to prepare the needed materials,

tools and equipment for the performance of tasks.

3. You shall be required to perform the following tasks for one (1) hour:

- Plan and prepare for installation

- Install equipment / device / system
- Conduct test

4. After the performance of tasks, answer the questions about your

demonstration to be asked by the assessor.

5. You have to answer other questions to probe the underpinning

knowledge about the unit of competency

6. After the oral questioning portion, answer carefully the written test
about the unit of competency. Please write your answer on a
separate sheet of paper to be provided by the assessor.

7. After the assessment, the assessor shall provide you feedback on

the assessment result. The feedback shall indicate whether you
are :
- COMPETENT
 -NOT YET COMPETENT

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QUESTIONING TOOL
Questions to probe the candidate’s underpinning Satisfactor
knowledge y response
Extension/Reflection Questions Yes No
1. What would you do if the monitor does not work? How you
are going to fix it?  

2. What if you were use tweezers instead of long nose pliers

in straightening the pins?  
3. What would you do if the Ram Chip doesn't insert properly
into its slot? Why it is very important to insert properly?  
Safety Questions
5. What precautions must you take when performing  
operation inside the workplace?
6. What safety precautions should you use when installing  
devices?
7. What should you not to do if you do not know how to  
dispose batteries?
8. What would you do if the power supply unit is smoking and  
flickering?
Contingency Questions
9. What would you do in the event of explosion of power  
supply unit?
10. What would you do if the system unit is not working?  
11. What would you do if your customer complaints about the  
repair you made is not good?
12. How do you can avoid the complaints of your customer?  
Job/ Role Environment Questions  
13. What would be your contribution in decreasing global  
warming?
14. How you will dispose the old and used batteries?  
15. Where you will put tools and materials?  
16. How you will avoid the contaminations of the soil, water  
and air?
Rules and Regulations- ? about sop  
17. What are the guidelines with the respect to accept in job  
you applying for?
18. What are the procedures in having a national certificate  
for your qualification?
19. What are the requirements of the manufacturer/ company  
in accepting employee like you?
20. What are the rules necessary for passing the national  
assessment to your qualification?
The candidate’s underpinning  Satisfactor  Not
knowledge was: y Satisfactory
Trainee Signature: Date:
Trainer Signature: Date:

mga
 QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS
Name:
Qualification: COMPUTER HARDWARE SERVICING NC II
Unit of Competency: INSTALL COMPUTER SYSTEMS AND
NETWORKS

QUESTIONS Satisfactory
Responses
The trainee should answer the following questions: Yes No

 How do you Plan and prepare installation ?

 Why is it necessary to Consult Appropriates

personnel before performing the task?
 Did you Obtain Devices / systems in
accordance with established procedures and
to comply with requirements?
 Did you determine Location in which
devices / systems installs from job
requirements?
 Did you obtain materials necessary to
complete the work in accordance with
established procedures and check against
job requirements?
 Did you obtain Tools, equipment and testing
devices needed to carry out the installation
work in accordance with established
procedures and checked for correct
operation and safety?
 Did you check Preparatory work to ensure no
unnecessary damage has occurred and
complies with requirements?
 Did you follow OH&S policies and procedures
for installing devices/systems?
 Did you installs Devices / systems in
accordance with requirements, without
damage or distortion to the surrounding
environment or services *?
 Did you carries variation to devices / systems
installation out in accordance to
customer/client requirements?
 Did you terminate Devices / systems and
connects in accordance with requirements?
 Did you respond to unplanned events or
 conditions to in accordance with established
procedures?
 Did you obtain approval in accordance with
established procedures from appropriate
personnel before any contingencies are
implemented?
 Did you undertake On-going checks of the
quality of the work in accordance with
established procedures
 Did you follow OH&S policies and
procedures?
 Did you check Circuits and systems as being
isolated where necessary using specified
testing procedures?
 Did you remove parts or connections of the
installation or service that in order to
conduct the test. Store to protects against
loss or damage and in accordance with
established procedures?
 Did you respond to unplanned events or
conditions to in accordance with established
procedures?
 Did you obtain approval in accordance with
established procedures from appropriate
personnel before any contingencies are
implemented?
 Did you test devices / systems and/or
installation to determine whether it conforms
to requirements *?
 Did you return parts, and/or connections
removed for the purpose of testing to pre-
tests conditions in accordance with
established procedures?

 Did you undertake final inspections to ensure

the installed devices / systems conforms to
requirements?
 Did you conduct final inspections to ensure
the installed devices / systems conforms to
clients requirements*?
 Did you forward documentation in relation to
the test to appropriate personnel and/or
authority in accordance with requirements?

mga - revise
 COMPETENCY ASSESSMENT WRITTEN EXAM
Computer Hardware Servicing NC II

Unit of Competency: INSTALL COMPUTER SYSTEMS AND

NETWORKS

Multiple-Choice: Read and understand each question carefully. Encircle

the letter that corresponds to the correct answer.

1. Primary storage device.

a. HDD b. FDD c. ODD D. none in the
choices
2. The unit of capacity in HDD.
a. Gigabytes b. MHz c. GHz d. Celsius

3. It is the number of bytes per second that the drive can deliver to the
CPU.
a. seek time b.data rate c. break time d. play time

4. Magnetic storage device installed inside the computer.

a. FDD b. ODD c. DVD- ROM d. HDD

5. Capacity of 3.5 inch diskette.

a. 1.44 MB b. 2.44 MB c. 1.44 GB d. 1.44 TB

6. The first computer with hard disk drive was _________________________.

a. IBM’s RAMAC b. Seagate c. Maxtor d. Samsung

7. Hard disk plate is divided into ___________________.

a. Track b. partition c. Format d. none of the above

8. The hard disk smallest unit is __ ____________________.

a. sector b.track c.partition d.plates

9. The successor of the ATA SYSTEM is ____________________.

a. PATA b. SATA c. DATA d. all of the above

10. One of the advantages of SATA is _________________________.

a. no jumper for master and slave b. more expensive
c. difficult to use d. not intelligent to use like SCSI

11.If BIOS sees the drive but WINDOWS doesn’t, What would be the
problem?
a. interface is the problem b. drive has not yet been
partitioned
c.it is not formatted d. none of the above

12.WINDOWS sees drive but cannot read it, What is the problem?
a. drive has been partitioned but not formatted
b. drive has not yet been partitioned
c. interface is the problem
d. all of the above

13. The BEST way to transfer the system files from A:\> TO C:\>
is___________.
a. SYS C: b. IO.SYS c. MSDOS.SYS d. COMMAND.COM

14. The best way to repair a non bootable disk with WINDOWS version is
to boot from _________.
a. setup CD
b. floppy drive
c. hard disk drive
d. none of the above
15.The basic CD digital audio (CD-DA) format that permits the storage of
up to 74 minutes of sound on disc.
a. red book b. yellow book c.green book d. blue book

16.It defines the format for the enhanced music CD.

a. blue book b. white book c.orange book d. green
book

17.It defines the digital video (VIDEO CD) format.

a. white book b.blue book c.orange book d.red book

18.Type of CD wherein you can only write once

a.CD-R b. CD-RW c. DVD-R d. CD-DA

19. Type of DVD used for video storage for movies and long formats
media.
a. DVD
b. DVD- AUDIO
C. DVD-VIDEO
D. CD-RW

20. A type or place of occupational health and safety measures where you
clean the area before and after using it to maintain sanitation and prevent
accident
a. Workshop b. Computer System
c. Learning Area d. Canteen

21. The following are OHS in computer system, which one is not?

a. Handle all sensitive components in non-conducting metallic edge.

b. Check all signal pins and alignment to avoid incorrect connection.
c. Do not use excessive force when installing computer components to
prevent damage.
d. Clean your system with wet clothes or any liquid detergents.

22. A type of component where you can store the programs and
application.
a. HDD
b. FDD
c. ODD
d. RAM
23. What is the correct tool you will use to prevent the ESD?
a. anti-static mat
b. plastic cover
c. paper
d. none of the above
24. What is the meaning of FDD?
a. floppy disk drive
b. flappy disk drive
 c.floppy disc drive
d. fluffy disk drive

25. Arrange the following procedure in Command Line Tools

1. Open the Command Prompt window by clicking the Start button
2. Click All Programs,
3. Click Accessories
4. Click Command Prompt.

a. 1234 b. 1243 c. 4321 d. 3214

26. To select the country setting, you should choose____________as a

default.
A. united states B.europe C. asia D.all of the above

27.To beginthe windows 98 install, select option.

A. boot from hard disk
B. boot from CD-ROM
C. BOTH
D.none of the above

28. “ three –fingered salute” is stands for-

A. CTRL + ALT + DEL B. CTRL+ ALT+ESC
C.CTRL + ALT + ENTER D.CTRL+ ESC +ENTER

29. There are ___ character in product key.

A. 25 B.20 C. 16 D.none of the above

30. NTFS stands for_.

A. New technology file system B. Not technology file
system
C. Now technology file system D. No technology file
system

mga
 COMPETENCY ASSESSMENT WRITTEN EXAM
Key to Correction

Qualification : Computer Hardware Servicing NC II

Unit of Competency : INSTALL COMPUTER SYSTEM AND
NETWORKS

Multiple- Choice:

1. A 16.A
2. A 17.A
3. B 18.A
4. D 19.C
5. A 20.A
6. A 21.D
7. A 22.A
8. A 23.A
9. B 24.A
10. A 25.A
11. A 26.A
12. A 27.A
13. A 28.A
14. A 29.A
15. A 3O.A

mga

Inventory of Training Resources

Resources for presenting instruction
 Print Resources As per TR As per Remarks
Inventory
CBLM 10 10
Motherboard’s manual and 10 pieces 5
installer

 Non Print Resources As per TR As per Remarks

Inventory
Video device driver installer 10 pieces 5
Sound device driver installer 10 pieces 5

Resources for Skills practice of Competency #1

______________________________
 Supplies and Materials As per TR As per Remarks
Inventory
Software applications 10 sets 10 sets
Network OS software 2 sets 2 sets
RJ 45 50 pieces 50 pieces
UTP cable 1 box 1 box
Contact cleaner 1 can 1 can
Whiteboard 1 piece 1 piece

 Equipment As per TR As per Remarks

Inventory
Computer with peripherals 10 sets 7
Computer tables and chair (ergonomic) 10 sets 8/40
Internet subscription 1 unit 1
Uninterruptible Power Supply (UPS) 10 units 6
Server 1 unit 1
Hub / Switch 1 unit 1
Modem 1 unit 1
Fax machine 1 unit 1
PC Video camera 1 unit 1
External CD writer 2 units 1
External zip drive 2 units 1
scanner 2 units 1
printers 2 units 1
Flash disk / Memory stick 2 pieces 1
 Tools As per TR As per Remarks
Inventory
Screwdriver (standard) 10 pieces 8
Screwdriver (Philips) 10 pieces 8
Long nose pliers 10 pieces 2
Mechanical pliers 10 pieces 2
Allen wrench 10 sets 1
Electronic tester 10 units 3
Crimping tools 5 pieces 7
Soldering gun 10 pieces 1
Solder sucker 10 pieces 1
Lead 1 spool 1
Wire stripper 5 pieces 2

Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.
mga

Training Activity Matrix

Venue
Facilities/
Training Date &
Trainee Tools and (Workst Remarks
Activity Time
Equipment ation/
Area)
Prayer
Recap of Activities 8:00
Unfreezing All AM to
Activities trainees 8:30
Feedback of AM
Training

Rejoinder/
Motivation
Plan and prepare 1.Rodel Personal learning observatio
for installation Chua Protective resource ns on the
equipment area progress of
2.Pedro ( ex. each
Talion protective trainee for
eyewear, anti the day
Note: this activity 3.Zaldy static wrist will be
should be Tee wrap) written
practiced after here
reading the info 4.Maria Electronic ex. tny
sheet, answering Lucero laboratory were able
the self check hand tools to
5.Dhel (assorted accomplish
Reyes pliers, the task
assorted well
screw
drivers,
soldering iron
& desoldering
tool)
 LAN tester

Crimping
tools

RS 232 pin
exertion/
extraction
tool
1.Juan
Doe

2.James
Yap (List down all observatio
(Specific Activities Facilities/Tool ns on the
3.Jeff s and progress of
of each Trainee
Chan Equipment Name of each
here)
needed for Workstati trainee for
4. Mike the on 2 the day
Tan workstation will be
and activities written
5.Lucio here) here
Tan

1.Jhon
Philip
(List down all observatio
2.Derek
Facilities/Tool ns on the
Rose
s and progress of
(Specific Activities Equipment Name of each
3.Lebron
of each Trainee needed for Workstati trainee for
James
for the day here) the on 3 the day
workstation will be
4.Kevin
and activities written
Durant
here) here
5.Jeremy
Lin
(Specific Activities 1.Matt (List down all Name of observatio
of each Trainee Hugh Facilities/Tool Workstati ns on the
for the day here) s and on 4 progress of
2.Forrest
Griffin

3.Ben
Equipment each
Henderso
needed for trainee for
n
the the day
workstation will be
4.Cain
and activities written
Velasque
here) here
z

5.Jhon
Jones