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Hamidha Basith
Dubai, UAE hamidha@live.com +(971) 501300921 www.linkedin.com/in/hamidha-hussain

SUMMARY

HR professional with experience in talent acquisition, employee engagement, and HR operations. Currently
seeking opportunities in HR management, recruitment, or employee relations to contribute to organizational
growth and support a positive work environment.
WORK EXPERIENCE

Graphic Designer
IMPRESSION OFFSET PRINTERS, Palakkad, Kerala
August 2023 - November 2024
 Developed graphics, logos, and layouts for product illustrations, branding, and websites, created visual
concepts to communicate ideas that inform, inspire, and engage consumers, utilized Adobe Creative Suite
(Photoshop, Illustrator, CorelDraw) to design and edit graphics.
 Utilized CorelDRAW and Photoshop to create high-quality print materials, reducing rework requests by 20%.
 Proofread all materials to ensure accuracy and consistency before submission
 Presented design mockups to clients and gathered information for adjustments and improvements.
 Designed creative assets for branding, social media, and print, resulting in a 20% increase in client
engagement.
 Successfully managed 5+ projects simultaneously, ensuring all were delivered on time and within scope,
maintaining a 95% client satisfaction rate.

Relationship Manager (Deputy Manager Grade 2)

ICICI BANK PVT LTD, Banglore, Karnataka
August 2022 – January 2023
 Managed and nurtured relationships with a diverse client portfolio, ensuring high customer satisfaction and
retention.
 Provided expert guidance on banking products, including loans, investments, and insurance, resulting in a
20% increase in cross-sell opportunities..
 Consistently exceeded sales targets by identifying cross-selling opportunities and promoting banking
products, led loan origination process, guiding clients through application, approval, and disbursement
stages, ensuring compliance and risk management.
 Led the loan origination process, disbursing 35 million within 3 months,
 Collaborated with internal teams, streamlining loan processing timelines by 15%, resulting in faster
disbursements and improved client satisfaction.
 Resolved client inquiries and issues promptly, upholding high service standards, stayed informed on industry
trends, market conditions, and regulatory changes to provide relevant, up-to-date advice.

HR Intern
WELCARE Hospital PVT LTD, Palakkad, Kerala
August 2021 - September 2021
 Processed over 120 patient records into the Electronic Health Records (EHR) system during the COVID-19
pandemic, directly supporting the hospital’s efficient response efforts. Collaborated with healthcare teams to
ensure accurate and timely data entry, enabling quick decision-making for medical professionals.
 Maintained and updated over 99% of patient profiles without errors, including medical history, test results, and
treatment plans, adhering to strict data accuracy and privacy compliance standards.
 Managed a high volume of patient data, processing an average of 100+ patient profiles weekly, while providing
compassionate communication with patients and families to gather critical information during challenging times.
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 Adapted to high-pressure, fast-paced environments, ensuring database integrity and reducing errors to below 1%,
contributing to the hospital's commitment to quality care.
 Ensured full compliance with healthcare protocols, data security, and confidentiality regulations, safeguarding
sensitive patient information throughout all processes
Office Manager
PAB OIL PACKING INDUSTRY, Palakkad, Kerala
October 2020 – August 2021
 Collaborated with the office team to update financial and operational data into company systems.
 Proficient in using ERP software, including Tally Prime and Invoice NET, successfully recording and managing
over 500+ financial transactions and 50+ invoices monthly with 100% accuracy.
 Assisted in organizing and maintaining both paper and electronic records, ensuring data integrity and easy
retrieval.
 Supported administrative tasks, including handling 50+ phone calls and responding to 100+ emails weekly,
ensuring prompt redirection of inquiries and improving internal communication efficiency.
 Contributed to office efficiency by streamlining processes and maintaining an organized work environment.
 Demonstrated strong attention to detail, ensuring data confidentiality and accuracy.
 Adapted quickly to new tasks and responsibilities, showing a willingness to learn and grow within the
organization.

EDUCATION

Master of Business Administration Specializing in HR and Operations - MBA

Cochin University of Science and Technology (CUSAT), Ernakulam, India 2020-2022

Bachelors in English Language and Literature - BA

Subsidiary: Electronic Media and Journalism 2017-2020
University of Calicut, Malappuram, India

Edexcel International A levels IAL

Dukhan English School, Qatar
Under Pearson Education, United Kingdom 2017

International General Certificate of Secondary Education IGCSE

Dukhan English School, Qatar
Under Cambridge University, United Kingdom 2014

SKILLS & PROJECTS

PROFESSIONAL SKILLS:
 Complex Problem-Solving,
 Critical Thinking
 Excellent Communication
 Relationship Building
 Leadership Skills
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TECHNICAL SKILLS:
Microsoft Word
Microsoft Presentation
Microsoft Excel
InvoiceNET
Tally Prime
CorelDraw
Adobe Photoshop
Adobe Illustrator
Basic video Editing

PROJECTS:

A Study on Employee Morale And Its Effectiveness On COVID Pandemic Situations,

A Search For Identity And Culture Through Jhumpa Lahris ‘The Namesake

CORE COMPETENCIES

 Employee Relations & Engagement – Skilled in fostering a positive work environment through effective
communication, conflict resolution, and initiatives that enhance employee satisfaction and retention.
 Talent Acquisition & Recruitment – Expertise in sourcing, screening, and onboarding top talent, aligning
hiring strategies with organizational goals and culture fit.
 Training & Development – Proficient in identifying skill gaps and designing training programs to enhance
employee performance and career growth.
 HR Policy Development & Compliance – Strong understanding of labor laws and HR policies, ensuring
organizational compliance and the effective implementation of guidelines.
 Performance Management – Experience in developing performance evaluation frameworks, setting clear
KPIs, and providing constructive feedback to drive employee productivity.
 HRIS & Data Management – Proficient in managing employee data and streamlining HR processes using
HR Information Systems (HRIS), ensuring accuracy and confidentiality.
 Compensation & Benefits Administration – Skilled in designing and managing competitive
compensation structures and benefit programs to attract and retain top talent.
 Diversity & Inclusion Advocacy – Committed to promoting an inclusive workplace culture that values
diversity and fosters equity across all organizational levels.
 Change Management & Organizational Development – Proven ability to support employees through
organizational changes and drive initiatives for continuous improvement.
 Strong Interpersonal & Communication Skills

LANGUAGES
English: Proficient Malayalam: Native Hindi: Fluent Arabic: Basic Proficiency
IIT, IIM, MIT, JLU, IIFT IIMA D U, NIT, InD esign Software and Tools Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Sketch Prototy ping Tool s HTML/CSS for We b De sig n Microsoft Office S uite Tally Prime ERP Systems Logo Design, Web Design, Social Media G raphics, Print Media Design, Packaging Design, User Interface Design, I llustration & Iconography, Visual S torytelling, T ypography, Creative Direction, Digital Design, Marketing Collater al, Ad vertising